HP Photosmart Plus B209a-m printer and BY Home Hub 5

I upgraded from Bt Home Hub 3 to BT home Hub 5 yesterday and am having the same wireless connection that I had with Home Hub 3. The connection to Home Hub 3 was fixed by a post on this forum. How do I fix the problem for the Home Hub 5? I use a Mac book air and Yosemite OS.
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Hi @Dusha
I'd be happy to help you. We can begin our own troubleshooting from scratch, or you can certainly refer back tot he original post that resolved the issue from the last time this happened; Wireless printing will not operate om MAC OS X.
If this does not resolve the issue this time, let me know and we can work towards a resolution!
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hp photosmart plus won't print and alignment failed

HP Photosmart Plus stopped printing without any warning bells/error messages. Changed the black ink cartridge, used the clean and allign tools...alignment failed is the error messge I get and it still won't print.

Hi @jmfmls,
Welcome to the HP Forums!
I noticed that your HP Photosmart Plus will not print and the alignment failed. I am happy to help you with these issues!
For further assistance, I will need to know some more information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have a photosmart plus b210 e print and when I print with a black back ground I get lines

I have a photosmart plus b210 e print and when I print with a black back ground I get lines. What can I do to eliminate the
lines in the photo
Thank You

Hey appollus,
Do you get these lines only when printing with ePrint? If not, it sounds like a printhead issue. Here are the steps to fix the issue.
1. Go to the setup menu on the printers front screen.
2. Go to tools.
3. Go to clean printhead
You may need to do this a few times to completely remove the lines in the print.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

Photosmart Plus B209a not printing yellow

My Photosmart Plus B209a doesn't seem to be printing yellow. First thought was a blockage, but having changed the cartridge as it was low anyway, it's still not printing yellow. Any thoughts?
This question was solved.
View Solution.

Problem now solved, just needed to clean the printhead. I always thought the printhead was part of the cartridge, so by changing the cartridge I'd changed the printhead. Turns out that isn't the case!

PhotoSmart Plus E B210A Printer Settings

I just bought the Photosmart Plus E (B210a) printer, and I think some settings are missing in the printer properties/preferences. Usually "Color Management" (advanced) seems to provide a wide variety of adjustments to the ink settings. All I get are monitor/display menus.
The printer is very nice, and It seems to be functioning normally, but I can't find any menus to adjust color saturation (for the individual inks), brightness, cool/warmth, sharpness, etc. There were also presets for draft, best, charts & graphs, and others to select for quick setting adjustments.
Does the B210 not offer any of these customizations? I've tried the driver on the CD and the driver from the website, and neither make a difference. My previous few Photosmart printers always had these options.
I was told to try setting the driver for the 9800 Deskjet, but that didn't help either.
Maybe I am trying to find a menu that doesn't exist, but documentation seems to hint at these settings...
Can anyone confirm that such menus exist? Anyone have an idea for a solution?
Thanks for your time.
Brian
Windows7 32-bit Ultimate, Printer is wirelessly networked

Wow, that was fast. Well, before I give you a "kudos", I should've mentioned I tried that driver. Several people referenced that, and so I used it as requested. Still, no luck.
I must admit, I didn't install the coupon option, or the bing bar, but I assume my color options don't depend upon those items being installed!
So...I've tried the driver that CD came with, the driver on HP's site, and two alternate drivers (9800 and 920c deskjets).
I'm really stumped, as I'd like to keep the printer, but nobody seems to know how to fix this issue...or if it is, indeed, an issue. Someone in Tokyo said those features don't exist for this printer (which I do not believe to be true).
I don't know if something is blocking the driver from connecting to these options, but it is very frustrating.
Brian

Why is my HP Photosmart Plus B209a printer showing up as only a printer and not a scanner?

I have an iMac running 10.9.3. I am trying to set up my HP Photosmart Plus B209a printer which is connected to my airport extreme. But for some reason, on my iMac it is showing up as only a printer and does not recognize the scanner or give me any scanning options. I need this for a class........any suggestion? I have been to HP's website but cannot locate any drivers or scanning software on their page, only instructions.

First update to OS X 10.9.4.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
Post Date: Jun 30, 2014
File Size: 958.2 MB
Make sure the scanner is powered on.
If the scanner fails to show up, open Preview in Applications. Under File do you see Import from scanner....
If no, Open Image Capture in Applications and see if it will recognize your scanner.

How Do I Share a Photosmart Plus B209a Between Windows 7 and Windows 8 Computers?

I have a Photosmart Plus B209a I have been using with a pair of Windows 7 laptops. I use the HP Solution Center (blue icon) to interface with it.
I recently bought an HP Windows 8.1 laptop. The Solution Center doesn't work on it. The HP printer support site says I need to uninstall the Windows 7 Solution Center (blue icon) and replace it with the Windows 8 (gray icon) version.
Will this make my printer only work with the Windows 8.1 machine? I want to print and scan from all of my computers without having to uninstall/reinstall version 7/version 8.1 Support Centers.
This is a joint Windows 7 / Windows 8.1 question. I can't see a way to select two operating systems.
This question was solved.
View Solution.

Hi,
You don't need to reinstall any software on the existing machine(s). You only need to install software and drivers for NEW machine(s) or any old machine after upgrading from Windows 7 to Windows 8.1 for THAT machine.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
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HP Photosmart Plus B209a is no longer printing through wireless connection. Appreciate any suggestions...

Hello. My HP Photosmart Plus B209a all in one printer stopped working through wireless connection yesterday. I have tried to delete the printer and reinstall using HP Setup Assistant, but when I attempt to configure the device for a wireless network, the HP Setup Assistant quits unexpectedly. I can succesfully set up the printer, but only for use with a USB cable. I noticed that there was an HP printer software update installed yesterday version 2.16.1. Could this have anything to do with it? I read something about airprint in the support discussions but I dont see the nearby printer option anywhere? I checked the list of compatible printers and mine is on there so I am not sure what I am missing here. I would hate to go out and buy a new printer. Any advice would be greatly appreciated. Thanks so much.

I have the same printer but my problem stems from installing a new router. I went through the exact same steps that you did and the HP Installer crashed on me 5 different times at the exact same spot. I called HP and got through to them and after 15 minutes he informed me that this particulart printer is no longer "supported" and software is not available. I told him that I downloaded the update that was available today. He was no help whatsoever. I also can print via USB but that is not at all what I want. The downside of this printer anyways is that it is not Airprint compatible. So, its either reinstall the old router or buy a new printer. This *****!

Problem printing scanned PDF document from iPad to HP Photosmart Plus B209a

Hi,
I'd like to report a problem printing a scanned PDF document from iPad via HP ePrint application to my HP Photosmart Plus B209a printer. The document was sent to the printer without any issue. However, the printer only prints out the
screenshot image in the center of the PDF page, and the image is enlarged and rotated to fit in an A4 paper. The rest of the document is simply ignored by the printer. The document with the problem can be downloaded in the link below:
Download PDF document with the problem
What could be wrong? Thank you in advance!

Thanks for the reply.
I received the document from my teacher, so I don't know what program she used to scan it.
I tried to print the document directly from my PC which works fine though, so I guess the document is OK.
My HP printer is an old model which doesn't support eprint or air print, so I used the eprint application on iOS to print the document. I tried both color and black/white which gave me the same result: only the center screenshot image is printed out, and the image is enlarged and rotated to fit an A4 paper, the rest of the document is just ignored.
What do you mean by saving it as a document?

HP Photosmart Plus b209a and Android

I have a HP Photosmart Plus b209a. How do I connect an Android tablet (Toshiba Thrive 10") running Honeycomb 3.2 to it and allow it to print? I downloaded the HP ePrint Home&Biz app but when I try to fetch ePrinters it fails. Both devices are on the same WiFi network. Any help on what I can do would be greatly appreciated!
Thanks!
Todd

Try going to the following link for steps on printing to an Android device: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&tmp_task=useCategory&cc=us&dlc=en&jump...
I am an HP employee

Excessive INK LEVEL LOW warnings; Excessive PRINTER OFF LINE warnings on HP Photosmart Plus B209a-m

HP Photosmart Plus B209a-m Excessive INK LEVEL LOW Warnings: False PRINTER OFFLINE Warnings
I have the HP Photosmart Plus B209a-m, Lenovo T43 running XP SP3.
I love the print quality and the way it looks. But...it's very noisy and the big problem is:
When any one of the 4 ink cartridges gets to around 25%, the ink low warning , comes on, sometimes more than once per minute! And then it opens the LARGE dialogue box right in the middle of the screen showing me ink levels (none below 25% by the way), and * soliciting me to buy ink from them on line or from a dealer or whatever. I close it and the three warning boxes (Ink level low-two boxes simultaneously and Printer Offline)....Then a couple minutes later all them are back. This makes the computer basically unusable.
*These frequent (every few minutes) PRINTER OFFLINE warnings occur even though it is on line. this is a wireless enabled printer. Despite the warning that it is offline, as soon as I issue a print command the printer responds (with the ink level warnings of course, while it's printing).
How can I disable (forever) the OFFLINE and INK LEVEL warnings?

On the touchscreen of the printer
touch setup
touch preferences
touch cartridge chip info
then touch OK
no more annoying pop-ups
Note
To re-enable the usage information function, restore the factory defaults.
Note
You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information.

Connecting HP Photosmart Plus B209a-m to a new WiFi connection without attaching the printer cable

Hi All,
I have recently changed my ISP and so new WiFi network has been set up at home.
Now I want my printer (HP Photosmart Plus B209a-m) to connect to the new network.
Is there a way I do this without having to attach a printer cable between my laptop and the printer?
Thanks

Yes, on the front of the printer: Setup > Wireless > Restore Defaults.
Now on your computer, in the HP folder, run the Printer Setup and Software to add the printer to your new network.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can I airprint from my iphone to a HP photosmart plus B209a-m wireless printer?

Can I airprint from my iphone to a HP photosmart plus B209a-m wireless printer?

Not via bluetooth.
You can print to some wi-f printers if they are airprint enabled printers or you have an app that provides this feature.

Lost the driver to my hp photosmart plus b209a when up grade for windows 7 was done installing

Well a few days ago my computer did an automatic upload for windows 7...Now I have no driver for my HP Photosmart Plus B209a all-in-one printer...I lost the disk like a year ago...So I went on HP and downloaded the full driver and installed it..well I should say I tried to install it..I keep getting to the install point and it gets to the 6th step out of 8 and then fails it! I have tried to uninstall and reinstall it...I have tried the HP Dr..I have done everything it tells me to do with the same result! I am so very frustrated right now...Can someone please help me...

Hi kellywammes1,
I would like to help you with your installation problem. When you say it fails on step 6, does it give you an error message? What is the step 6 that it is failing on?
If you could please send me a screen shot of the failing point.
Let me know,
Thank you,
I worked on behalf of HP.

Photosmart plus b209a-m with osx 10.8.4 not recognize wireless

I had photosmart plus b209a printer with my macbook pro. It has wireless, but I have no idea how to set up it? I didn't install the cd, because I found out I just plug in the usb with my macbook pro will print it. Do I need to install cd first, but I lost it long time ago. Where I can get it or download it. I did search the driver for this printer in hp.com, but it didn't show any thing for me to download, can I set up wireless without install cd? Thanks.

Hi,
You need to install the driver to be able to setup the printer wireless by following the steps
Click the link below and follow the instruction.
you have not mentioned the mac os version to provide you more precise instruction
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&cc=us&dlc=en&lc=en&os=4114&product=377...=
I work for HP but my posts and replies are my own.
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Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else .....

HP Photosmart Plus B209a-m printer and BY Home Hub 5

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