HP Photosmart Plus B210 the printhead installed is not intended for use in this printer or damaged

I changed a black cartridge on Friday and printed a couple of pages with it. Left work and when I came back this monday morning, I had to change the color cartridges, all three. After doing so, I got this message and it hasnt left the screen since.
I followed the advice on cleaning the 3 areas with coffee filters as mentioned by a similar post, reset the printer but I still got the same message after turning it back on.
What else can I try? The printer is about 1 year old and I only print 20 pages a month with it.

Hello @quique123,
Welcome to the HP Forums!
I understand you're receiving a message on your Photosmart Plus B210 stating "The printhead installed is not intended for use in this printer or damaged". I will do my best to assist you!
Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference. Follow this entire HP document on 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
If you're receiving the same error message, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact. Good luck.
I worked on behalf of HP.

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Installed Photosmart Plus B210 not listed as an option in Windows Photo Gallery

My new Photosmart Plus B210 us not listed in the drop-down printer menu when trying to print from Windows Photo Gallery. I have to "add" the printer each time I want to print.
I'm running Windows Vista.
Thanks!

Hello Carrie,
How are you adding the printer? And, how are you connected to the printer?
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HP Photosmart Plus B210 - Driver download -

just got new pc. Also gOT A CABLE FOR THE ABOVE "WIRELESS" PRINTER.
added the printer thru the add printer process.
Tryed to download the driver from the HP website, but continually get download failure - Failed to load C:\Program Files\HP\HP Photosmart Plus B210 series\bin\DIFxAPI.dll'.LoadLibrary error code 193
Also have received HP instalation failure msi 1603 document and tried the details from that process.
No success
I can print wirelessly from my iPhone to the printer

Hello jwellesp ,
Welcome to the HP Forums.
I see that you are having some installation issues.
Lets start off by removing the usb cable from the printer and the computer and leave it disconnected until further notice.
Download and run the HP Printer Install Wizard for Windows.
The wizard will give you connectivity options so please do not connect any cables until prompted to do so.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I have a photosmart plus b210 e print and when I print with a black back ground I get lines

I have a photosmart plus b210 e print and when I print with a black back ground I get lines. What can I do to eliminate the
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Thank You

Hey appollus,
Do you get these lines only when printing with ePrint? If not, it sounds like a printhead issue. Here are the steps to fix the issue.
1. Go to the setup menu on the printers front screen.
2. Go to tools.
3. Go to clean printhead
You may need to do this a few times to completely remove the lines in the print.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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Hello felenti,
Please let me take a moment to say "Welcome" to the HP Forums. I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issue with the installation of your printer to your computer. I also see that you have ran the HP Print and Scan Doctor and it did not resolve the issue.
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Please write me back with the results of the Wizard.
If I don't hear back from you today, I hope you have a Great Wednesday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I work on behalf of HP

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Hello @Amiera , and welcome to the HP Forums, I hope you enjoy your experience!
I can see you're running into compatibility issues. I would like to help.
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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Unfortunately, this printer doesn't have a fax function. You can also check the printer's product specifications.
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Cheers!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.

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I am having quality issues when printing my holiday pictures on my HP Photosmart Plus B210.
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Hi there,
This article should resolve the quality of your prints. Give the steps outlined a shot and let us know if it helps.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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DAReese13 wrote:
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DAReese13 wrote:
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Message was edited by: the fiend

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"Say "Thanks" by clicking the Kudos Star in the post that helped you.
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HP Photosmart Plus B210 the printhead installed is not intended for use in this printer or damaged

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