HP photosmart plus b290a-m won't print color even though levels are above 30%

My printer only prints in black and white when the color levels all show between 30-50 %.  Any subbestions?

Hello,
Follow the steps in the link bellow to solve the issue :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03369392&tmp_task=solveCategory&cc=us&dlc=en&jumpid=oc_r1002_usen_s-001_r0001&lc=en&product=5199463

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