HP Photosmart Plus e-All-in-One B210a Printhead

I have the HP Photosmart Plus e-All-in-One B210a. I have not had any issues with it until now. It has barely been used. I just now took all of the plastic off of it. I turned it on and I get a "Printhead Problem" message on the touch screen. I have done everything on the HP support site to try to fix it, and it still didn't work. Please help! This printer is practically brand new. It should be working, not having issues!!

If it's out of warranty then one option might be to purchase a new printhead at the HP Part Store. The part no. is CN643A. More details in the link below....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02137878
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Similar Messages

  • HT4356 I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer avail

    I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer available.  My MacBook continues to print ok.  Any ideas?

    Reboot everything.  Router, printer and pad.  If it used to work, it will again.  It just lost itself somewhere.

  • Not Able to Find Drivers for HP Photosmart Plus e-All-in-One Printer B210e

    I have an HP Photosmart Plus e-All-in-One Printer B210e.  I went to try and get drivers for it and I either get a page that says
    404 Page Not Found
    Try going back to Support Home
    The other page I get when I look for drivers is for HP Photosmart Plus e-All-in-One Printer series - B210 and I click on Software and Driver I get window on the screen to select my model.  The models listed are B210a/B210b/B210c.  B210e IS NOT LISTED.  Where are the B210e drivers.
    dv6500t (Windows Vista SP2 x86)/dv7-1275dx Windows 7 Home Premium SP1 (x64)/HP Photosmart Plus e-All-in-One Printer B210e/MacBook Pro (Mac OS X 10.7.5/Windows 7 Professional (x64) SP1)

    Hi
    Try http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-3/PSB210_1315-1.exe
    The installation is also possible with HP Printer Install Wizard for Windows:
    http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe

  • How do I scan from my hp photosmart plus e-All-In-one B210 series printer

    I have a hp photosmart plus e-All-in-one printer and have tried to scan to my Mac 10.6.8 desktop computer.

    You might need to install software from HP for your printer.

  • Control Panel on HP Photosmart Plus e-All-in-One Printer - B210

    The touch screen control panel on my HP Photosmart Plus e-All-in-One Printer - B210 has stopped working.  I am able to use the Home button and others around the touch screen, but when I touch something on the screen it will not work.
    Any suggestions?!

    Hi Alloest,
    I see that you're having problems with your printer control panel.  I would take a look at the document below.
    Photosmart B210
    Let me know how it goes.  

  • I have a : HP Photosmart Plus e-All-in-One Printer - B210a, Problem with latest software update

    I have just installed HP update PSB210_231.exe .  The result is that the HP B210a support software on my Windows 7 Dell PC has suddenly lost a number of facilities including the ability to review the ink levels or to run diagnostics and tests on the printer.
    How can I uninstall or can you provide a fix?

    Hi all,
    Make sure to remove the current software by going to Start > All Programs > HP > HP Photosmart B210 > Uninstall..
    Then go to Programs and Features and remove any remain item of the printer, any item should beging with HP, as well you may see the Read Iris software..
    After uninstalling the software reboot your PC, download and install the updated software version below:
    http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-2/PSB210_1315.exe
    I believe the problem should be resolved,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How do I print pictures? HP PhotoSmart plus e all in one B210

    I have been trying to print pictures off my Android phone and my computer and no luck!  I got one off the computer but it printed of regular paper instead of the photo slot even though I chose the photo slot...  It keeps saying that my email was discarded because it looked like spam or was corrupted when sending it from my phone.  What am I doing wrong?

    Hi TequilaRose7,
    Sorry you are having trouble.  Photos that are less then 100 DPI will be discarded with ePrint.  Some Android phones default camera settings are less then 100 DPI. These settings can be changed for future photos taken with the phone in camera settings. (Increase the resolution)  I think the HP ePrint Home and Biz App may work well for you.  Download from the Android Market.  Click here for more information on this free App. 
    Although I am an HP employee, I am speaking for myself and not for HP
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accept as Solution"

  • HP Photosmart Plus e-All-in-One Printer B210e Does Not Print Through Wireless

    I am using Mac OS X 10.7.3 on a wireless connection. I went to print, HP Utility gave me the following error message:
    The printer may not exist or is unavailable at this time
    It was not being used by anything else at the time. Then 2-3 minutes after I got that first error message HP Utility gave me another error message:
    The printer is not responding
    Then on the printer touch screen display I touched the wireless icon, chose Run Wireless Network Test, and got an error message:
    Load paper into Main Tray.
    The tray had plain white paper (10-15 sheets) in a nice neat stack as far back as it would go. I took the stack just to be sure it was still in a neat stack and put it in as far as it would go and pressed OK on the touch screen display and I still got the same message. Then I decide to turn the printer off using the power button, waited about a minute, and then pressed the power button to turn it on. When I did I got another error message:
    Improper Shutdown
    To avoid damage, use On button to shut down. Do not unplug the power cord or turn off the power outlet to shut down the device.
    How is that an improper shutdown when I did use the power button to turn it off.  Why is it telling me that I need to use the power button to turn it off then back on when I did use the power button to do that.  What is the issue and how do I fix it.  I did not have this issue with Mac OS X 10.7.2, but I do now agter the 10.7.3 update.  As of right now the only way I can print from Mac OS X is using a USB connection.  I can print through a wireless connection using my Windows 7 partition on the same MacBook.  I am starting to think that this printer is not Mac OS X 10.7 Lion compatible.
    I have a Time Capsule (3rd Generation) with the current firmware for it and the current the current AirPort Utility for Mac OS X installed.

    SthrnDixieCowgirl wrote:
    I don't know how to remove and add printers unless I had to format my hard drive for a completely different reason and reinstalled the printer that way.
    To remove the printer, open System Preferences > Print & Scan. You will see the HP in the Printers list. Click on it once to select it and then press the minus button under the Printers list to remove it.
    With this done, click the plus button under the Printers list to add the printer. With the Add Printer window open and the Default view selected, the HP should appear in this view. Select it and the Print Using menu should change to the supporting printer driver. When this happens, click the Add button to complete the creation of the printer queue.
    SthrnDixieCowgirl wrote:
    I have heard other people have issues with 10.7.3 for other reasons and I should have waited until 10.7.4 came out before updating and I didn't and now there is nothing I can do to go back to 10.7.2
    You cannot believe everything you read. For every person that had a problem after installing the .3 update, a hundred more had no problem.
    But if you wanted to go back to 10.7.2, then you can use Time Machine to do this. If you are not using Time Machine then you need to start doing so. At least the update only stopped you from network printing. What if it had stopped you from using the Mac?

  • Multifunction printers display menu, photosmart plus e all in one B210 series

    Display menu says there's a memory card error. Unable to use the regular menu or copy. I haven't used a memory card. Followed the instructions in troubleshooting.

    Hi there,
    Try downloading and running the Hardware Diagnostic Utility located here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/h...
    It can fix a lot on its own and if not give a better idea of what is going on. let us know the results.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Photosmart all in one B210a showing offline - no connection to MAC OSX 10.8.5 nor IPad

    NEVERMIND!  It's working now!  (Of course as soon as I give up after 4 hours and contact the Forum, NOW it works!!)
    Thanks anyway!
    Changed my router from the factory default name and password settings.  Reconfigured printer to recognize router, and the display & printed page said there was no problem / set up successful.  Then I downloaded the most recent update to my printer from HP website.  The only "device" found was HP Photosmart "[F7E632] Bonjour multifunction."  (I never saw anything prior to this with the F-coding nor "bonjour" information.)  Now when I try to print from the Mac, the print que message says the printer "may not exist or is unavailable at this time."  When I try to print from the IPad, it says the printer "is offline."
    I'm not that computer savvy, and I am COMPLETELY at a loss as to how to troubleshoot this.  Can someone help me?  
    Thank you.

    Hi @Riversend ,
    I understand you were able to resolve the issue you were experiencing. I am sorry to hear that it had been so time consuming. If you ever need support in the feature of course you can come back to the HP Forums, but you can always use your printer support page as well.
    HP Photosmart Plus e-All-in-One Printer - B210a support
    Although you no longer require assistance, I want you to know that we are here to help. Thanks for choosing HP.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Evernote and HP Photosmart Plus e-All-in-O​ne

    Hi everybody,
    is there a way to scan directly to Evernote with my HP Photosmart Plus e-All-in-One B210?
    Thanky in advance for you reply.

    Hi,
    You'll find a link here to  a post here with detailed instructions on how to scan directly to Evernote.
    "Although I work for HP, I'm speaking for myself and not on behalf of HP"
    "Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • HP update HP Officejet 6500A Plus e-All-in-One Printer-E710n multi fails @ 96%Z

    HP Officejet 6500A Plus e-All-in-One Printer - E710n
    Windows Vista
    HP is trying to update my HP Officejet 6500A Plus e-All-in-One Printer - E710n w/ "HPZSetup.exe & multi fails @ 96%
    Errors:
    HP-PhotoSmart All-In-One Series "Error" "wStub" "2229580"
         Same message appeared multiple times with new numbers: 459624; 525134; 328216
    I am on WIFI but system always shows me on USB.  I thought maybe that was the problem so I connected by USB. No Help.
    I assume this is an update??  HP is insistant and keeps sending me this update which alwaysends in FATAL ERROR at 96%
    Next steps??  Thanks JLM_JR
    This question was solved.
    View Solution.

    No Problem. Is everything working now or this tool only removed the HP software? If so, then try downloading the full feature software to see if this fails or not here. Please choose your correct operating system; Either 32 bit or 64 bit. I will be looking forward to hearing from you.
    I worked on behalf of HP.

  • OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

    Hello:  I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software.  I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
    I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.  
    I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it.  Any help is appreciated.
    Thanks,
    John

    Hi,
    It's an option during the installtion process. Please try the following Utility:
       http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I Have a HP Photosmart Premium Fax all in one  C309A,I can't save the scanned documents since upgrade to Max OSX10.9.2

    I Have a  printer HP Photosmart Premium Fax all in one  C309A,I can't save the scanned documents since upgrade to Max OSX10.9.2

    Did you install the latest drivers?
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3 737195&

  • PhotoSmart 6510 e All-IN-ONE Series HP Printer

    My HP Photosmart 6510 e-All- In -One printer suddenly stoped coping, and delivers blank pages.  When I print from my laptop the printer works but the quality is poor; printing faded out areas within the printed-out paper process.  I tries cleaning the Pringheads, but got no resolve to my issue.  Can anyone give advice on eliminating my problem?  

    When you replaced the printer cartridges did it clear up the problem?
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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