Hp photosmart plus special edition

Just installed this printer and need to know how do i print a color page in black and white?  

Hello @Robsearle, 
Welcome to the HP support forums and thanks you for posting.  So from what i understand you have a solid no boot issue now after a change in software.
So that I can provide the best possible assistance could you please post back with some key information about your notebook.  Use these links below to help.
Notebook full Model Number and Product Number.
What Operating System is your notebook running.
Looking forward to hearing back from you.
Thank you and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Similar Messages

  • [Solved] Hp-setup cannot find my HP Photosmart Plus printer

    Hi all,
    I'm trying to set up my HP Photosmart Plus printer. I have an Arch desktop acting as the CUPS server, which I ssh into from my laptop. I've gone through the CUPS installation and linux - linux sharing instructions. When I try to set up the printer through the CUPS web interface, it easily detects and adds my printer. I can access it from my laptop and print stuff fine. However, it will only print out:
    **** Unable to open the initial device, quitting.
    I discovered that the printer should instead be set up using hp-setup. Running hp-check -t gives this.
    Running hp-check --fix prompts to reinstall the printer through hp-setup, and so it removes the printer from CUPS and starts hp-setup -i.
    When I select "net" for the connection type (my printer is wireless), it can't find my printer, even though the standard CUPS interface had no problem with this.
    [?1034h
    [01mHP Linux Imaging and Printing System (ver. 3.12.11)[0m
    [01mPrinter/Fax Setup Utility ver. 9.0[0m
    Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
    | SELECT CONNECTION (I/O) TYPE |
    Num Connection Description
    Type
    0* usb Universal Serial Bus (USB)
    1 net Network/Ethernet/Wireless (direct connection or JetDirect)
    2 par Parallel Port (LPT:)
    [01m
    Enter number 0...2 for connection type (q=quit, enter=usb*) ? [0m
    Using connection type: net
    error: No device selected/specified or that supports this functionality.
    Here's a list of all the packages on the system, in case you're doubting that I forgot to install a particular dependency.
    If you need any more info, just tell me.
    Thanks!
    Last edited by Mindstormscreator (2012-12-18 21:55:23)

    So I tried connecting it through USB instead, and now I get these messages:
    Using queue name: Photosmart_Plus_B210
    Locating PPD file... Please wait.
    warning: No PPD found for model photosmart_plus_b210 using new algorithm. Trying old algorithm...
    Found PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
    Enter a location description for this printer (q=quit) ?pool-room
    Enter additonal information or notes for this printer (q=quit) ?
    Adding print queue to CUPS:
    Device URI: hp:/usb/Photosmart_Plus_B210_series?serial=CN15V3250N05J9
    Queue name: Photosmart_Plus_B210
    PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
    Location: pool-room
    Information:
    error: Printer queue setup failed. Please restart CUPS and try again.
    I've gone on a hunt for this ppd file before with no success. Does anyone know an absolute location to obtain it?

  • My Photosmart Plus printer seems to lose connectivity when in sleep mode, how can I fix this?

    My new photosmart plus appears to loose it's connection when it goes to sleep. At least the printers status page online says it's not connected, even though it is visible in my router and the blue light next to the antenna of the printer is on. It also appears to be connected when I poke around in the printer's settings, but if I want to print something from an app or via e-mail I have to run the wireless wizard again, select my netgear and enter the password. Once connected I get a screen where I supposedly can skip printing a report, but that does not work either, it prints no matter what I select, waste of paper and ink.
    I searched around but found no solution that would work for me.
    Tech info:
    wireless conection to my cable modem with Netgear router
    Macbook pro and an older HP laptop are in use.
    Security is WPA2-PSK [AES]
    I like the machine a lot, but this is rather anoying, what can I do to keep the connection when the printer sleeps?
    (edited to add security info)
    This question was solved.
    View Solution.

    Does the printer not wake from sleep for both the Mac and PC?
    You may want to try setting a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP.  Enter the current IP address.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Leave the gateway and DNS blank. Click 'Apply'
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I'm trying to scan a document into my computer from an printers\hpf7a4f8 (hp photosmart plus b210.

    I'm trying to schan a doc into my computer from a  Printers\HPF7A4F8 (HP Photosmart Plus B210 series).  I'm using windows 7.  All other funtions seem to work but when I try to scan the doc, the HP message says it doesn't find the printer (yes, the printer it brought up to ask what I wanted to do).

    DAReese13 wrote:
    I can't believe that iTunes doesn't have this feature, as even the most basic music players always have this.
    It does have that feature. Why would you assume that it doesn't?
    DAReese13 wrote:
    I'm trying to find an easy way to import my MP3 collection into iTunes without moving, copying or changing it.
    Okay, no problem.
    If the top bar menu is not displayed in top left of your iTunes Library, use the CTRL+B keys to turn it on:
    On that menu, use File/Add Folder to Library and navigate to the folder you wish to add:
    If you wish to add just one song, notice the File/Add File to Library command on that menu as well.
    Alternatively, you can drag-and-drop from the file's location into your iTunes Library.
    That's all there is to it.
    By the way, it is possible to have Amazon MP3s downloaded to your computer and then automatically added to the iTunes Library by the Amazon downloader. I do it all the time.
    Message was edited by: the fiend

  • Photosmart Plus B209 printout doesn't match screen

    I always have a problem when printing out images with my HP Photosmart Plus B209 All in One.  For instance, I make 2 in x 2 in images for passport photos.  I create the images in a digital editing program in a 2x2 size and then drop them into MS Word for printout.  On the screen, the picture size shows as 2 in x 2 in, but when I print it out, the picture is closer to 2 1/16 inches x 2 1/16 inches.  And if I print a borderless 8.5 in x 11 in and the image has a frame, often either one of the sides or the bottom of the frame is cut off some.  I have tried Scaling, Not Scaling, Fit Image to Page, Print 100%.  I also have this problem with Microsoft Publisher when printing a banner.  Although the Print Preview shows perfect alignment, when I print them out they don't quite match.  Does anyone know what I might be able to do to fix this problem?  I always do a scan and alignment when I change my cartridges and the quality of the print is great, but it just doesn't seem to print at the right size.  It's not off by much, but enough to ruin the effect of certain images.  I'd appreciate any feedback that someone can give me on this.  Thanks so much.

    Page 7 of the manual only references WPA and not WPA2.  I did search the manual for mention of WPA2 and did not find any.  This indicates it does not support WPA2, so this could be an issue.  However, this typically does not prevent the printer from seeing the network but only connecting to it.
    While the wireless radio is more than likely functioning, it may be best to confirm it is working since it is not seeing the SSID.  Go to setup>network> wireless network test.  
    Does it show anything as failed?  If so, what items are marked?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP Photosmart Plus - Glitches on Printing Shipping off PayPal

     Photosmart Plus works fine, except when I attempt to print shipping labels off Paypal.    
    Within PayPal, when printing shipping labels:
    ^ Firefox prints the shipping label at 1/4 size. I have looked at properties and all the properties are correct. No reduced paper size; no reduced font within properties. Tried repeatedly. Postal site will soon think I am scamming them with "shipment canceled." Makes me swear terribly. (Note: this issue only occurs on PayPal postal shipping). Doesn't act out elsewhere.
    ^ IE won't print the label without the word "SAMPLE" emblazoned on it, even when I hit "print," not the "print sample." Makes me swear worse.
    ^ Opera won't print anything other than the url at the top and bottom of the page. No label printed. Same with Google Chrome. Now I really went crazy, swearing like a sailor. I kicked the dog and went to bed.
    I have ensured that IE and Firefox are up-to-date.
    I have updated and downloaded current Java.
    Problems persist as mentioned above.  Help, and thanks in advance.
    David Borton
    Message Edited by DavidBorton on 11-17-2009 07:57 PM

    I "solved" this in IE browser.  You have to go to "add/remove programs," and remove the HP Smart <sic> Web Printing add-on.  Note, that does not solve the 1/4 size printer labels on Firefox but I will just drop that browser when on PayPal.
    Dave Borton

  • HP Photosmart Plus B210 connects to network but cannot enable Web Services

    I am on my second HP Photosmart Plus B210 and neither printers have been able to enable Web Services.
    When I try to connect I get "Cannot Connect to Server".
    I have had my computer, router and printer settings checked by HP Support desk.
    I have changed my IP Settings to manual and set up DNS settings as per the Network Config report.
    I can print without connecting with a USB cable and I can see the printer on my internet browser but for some reason this printer cannot download Product Updates or enable Web Services.
    In desperation, I have got another router - a BT Home Hub 2.0 (which I had spare) and tried this in case my Netgear DG834G Router was causing the problem but this has not changed / helped my problem.  I still cannot enable Web Services.
    Do I take up HP's offer of a 3rd printer?

    Yeah, it is worth a try.  I had my HP rep get me one ASAP...but its still silly on HP's part.
    Its like selling you a car and saying, "Oh but if you want to use the radio, you have to buy this remote for it because the keypad on the stereo we provide does not work"  .. "Oh and we dont include the special remote with the car"...
    That's just not worthy of the brand "HP"

  • Adding second monitor to HP Beats Special Edition 23-n010xt All-in-One with HDMI Cable

    Trying to add a second monitor to all-in-one using HDMI cable.  All-in-one is HP Beats Special 23-n010xt, second monitor is Samsung SyncMaster S24B300, Op Sys is Windows 8.1.  Both are connected with HDMI cable, but Windows is not detecting second monitor.  Have also tried a new cable, no success.  Any suggestions?  Thanks in advance.

    Here are the specs for your HP Beats Special Edition 23-n010xt All-in-One CTO Desktop Computer. Based on the specs, this model doesn't have a video output of any kind. The HDMI port on the side is strictly an INPUT.
    The HDMI input allows you to use your computer screen with a game console or video player. To connect your computer to an external display, you will need to purchase a USB-to-video adapter such as the EVGA UV Plus+ UV39 or many other adapters on the market.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Hp photosmart plus driver no longer working

    Hi all I have a photosmart plus came with an hp computer bundle used to work.  Now every time I go to try and make it work the following happens while installing the driver.
    a the driver installatiion stops/never completes
    b the driver installation can not see the wireless network or the printer when i plug in the usb cable, even though the computer sees the printer through the usb port and I can print through the usb port.
    This is on 2 computers the same crap I have no idea what to do.  I can not get the drivers to install and the only way I can print is by physically plugging the printer to a computer via usb and letting windows find it.
    Please help this is a giant pain in the ass.
    Fattyz 

    Sorry, I should have asked this earlier, what version of Windows are you using? 
    Since I don't want to waste too much more of your time with you waiting for me to reply, I will go ahead and give you two links of troubleshooting steps that I would recommend trying.
    The Progress Bar on the Software Installation Stops or Stalls
    'Device Setup Failed to Complete' or 'Unknown Device' Message Displays on the Computer in Windows Du...
    The first one addresses the issue of the software not completing. The second, even though the title might not seem like an issue that you are having, addresses the issue of the printer not being recognized by USB.
    Try those and let me know if either of them work. If they don't, get back to me with your version of Windows and I will see if I can find anything else to help you resolve your issue.
    If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos.  I really appreciate it!
    Best of luck,
    Kyle
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Is there any way to print a photo from my iphone on plain paper on my photosmart plus printer?

    Whenever I try to use Airprint to print a photo from my iPhone to my Photosmart Plus printer, it tries to print it on photo paper from the photo paper tray.
    I want it to print on the plain paper in the regular tray.
    I read online where this is possible with the iPrint app - but when I went to the App Store, there is no iPrint App.  I found a sticky post here saying that it has been removed from the App Store in anticipation of a new ePrint Home & Business version that won't be available everywhere until September.
    So, in the meantime, is there anyway to change the location of where the photos from the iPhone print?
    Thanks in advance for any assistance.

    HI
    Most likely their is not, as printing pictures is standard set to photopaper as you most likely need good quality. Pictures on normal paper are not considered good quaity and thus not set as standard.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • How Do I Share a Photosmart Plus B209a Between Windows 7 and Windows 8 Computers?

    I have a Photosmart Plus B209a I have been using with a pair of Windows 7 laptops. I use the HP Solution Center (blue icon) to interface with it.
    I recently bought an HP Windows 8.1 laptop. The Solution Center doesn't work on it. The HP printer support site says I need to uninstall the Windows 7 Solution Center (blue icon) and replace it with the Windows 8 (gray icon) version.
    Will this make my printer only work with the Windows 8.1 machine? I want to print and scan from all of my computers without having to uninstall/reinstall version 7/version 8.1 Support Centers.
    This is a joint Windows 7 / Windows 8.1 question. I can't see a way to select two operating systems.
    This question was solved.
    View Solution.

    Hi,
    You don't need to reinstall any software on the existing machine(s). You only need to install software and drivers for NEW machine(s) or any old machine after upgrading from Windows 7 to Windows 8.1 for THAT machine.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • How do I scan from my hp photosmart plus e-All-In-one B210 series printer

    I have a hp photosmart plus e-All-in-one printer and have tried to scan to my Mac 10.6.8 desktop computer.

    You might need to install software from HP for your printer.

  • I can not print a PDF from a HP Photosmart Plus B210A.  HP says its is a Adobe problem and Adoble says it is not there problem

    I am unable to print a PDF file from a HP Photosmart Plus B210a.  I contacted HP and they say because the printer does print word docs etc. the printer cannot be the cause of the problem.  This is from the Top Level Support team.  When contacting Adobe, they say that not being able to print their PDF files is not there problem but HP's.
    Another call to HP and they now say it is Apple's problem.
    I am in the middle and still can't print a PDF file.  When trying to do so, it doesn't print and I receive no error messages.  Just nothing.  My serial number is
    W88110PFZE3 and my operating system is OSX 10.6.8.
    Does anyone have a suggestion, or do I just throw out HP?
    Thanks, Bob L.

    Try opening the PDF in Preview and see if it will print out of it.

  • HT4356 I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer avail

    I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad &amp; iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer available.  My MacBook continues to print ok.  Any ideas?

    Reboot everything.  Router, printer and pad.  If it used to work, it will again.  It just lost itself somewhere.

  • I downloaded the Special Edition of 'Avatar' with the included 'Extras'... I use to see them in my iTunes library, but, can no longer locate them anywhere on my computer or in the iTunes library files! What happened?

    I purchased 'Avatar' The Special Edition with the included Extras with a gift card. I had enough money in my account to cover this purchase. I only got to watch the 'Extras' for one or two times, and now, they have vanished! They no longer appear in my iTunes library or anywhere on my computer! Where are they and how do I regain access? The movie, itself, is still in the library...only the downloaded 'Extras' are gone!

    Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    Missing tracks
    Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
    Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
    When you get it all working make a backup!
    tt2

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