Hp photosmart plus won't print and alignment failed

HP Photosmart Plus stopped printing without any warning bells/error messages. Changed the black ink cartridge, used the clean and allign tools...alignment failed is the error messge I get and it still won't print.

Hi @jmfmls,
Welcome to the HP Forums!
I noticed that your HP Photosmart Plus will not print and the alignment failed. I am happy to help you with these issues!
For further assistance, I will need to know some more information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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I have a photosmart plus b210 e print and when I print with a black back ground I get lines

I have a photosmart plus b210 e print and when I print with a black back ground I get lines. What can I do to eliminate the
lines in the photo
Thank You

Hey appollus,
Do you get these lines only when printing with ePrint? If not, it sounds like a printhead issue. Here are the steps to fix the issue.
1. Go to the setup menu on the printers front screen.
2. Go to tools.
3. Go to clean printhead
You may need to do this a few times to completely remove the lines in the print.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

HP B210 all-in-one Photosmart Plus won't print black when new black cartridge installed!!

Ugh!! This printer is driving us insane! EVERY time we install a new black ink cartridge (HP 564) the printer decides it doesn't want to print black any more! I've tried the whole cleaning this and that they say is needed. I've aligned, reset, etc. and nothing works. What makes me mad is the printer works fine until the day we swap out the black ink. I've had this issue before but it was random luck it came back to life and we have no idea how it happened. What can we do to fix this ANNOYI NG problem?? Thanks in advance.

SaraLV wrote:
By the way: after this whole conversation, suggesting the standard troubleshooting steps is RIDICULOUS.That might be true if one could assume that someone posting in the thread has already read (and tried) the posts in the thread. My experience is that there are many folks that find a thread, perhaps through a Google search, but they do not actually read the thread but rather put their information on the end of the thread as a reply. I see this even when there is a solution marked for the thread, the thread here is a good (or bad) example of this. For your case have you tried the standard troubleshooting steps? Did you check the vents? Did you try soaking the printhead as described here? Is there any sign of black printing at all in the test page?

HP Photosmart Plus B209a-m printer and BY Home Hub 5

I upgraded from Bt Home Hub 3 to BT home Hub 5 yesterday and am having the same wireless connection that I had with Home Hub 3. The connection to Home Hub 3 was fixed by a post on this forum. How do I fix the problem for the Home Hub 5? I use a Mac book air and Yosemite OS.
This question was solved.
View Solution.

Hi @Dusha
I'd be happy to help you. We can begin our own troubleshooting from scratch, or you can certainly refer back tot he original post that resolved the issue from the last time this happened; Wireless printing will not operate om MAC OS X.
If this does not resolve the issue this time, let me know and we can work towards a resolution!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My new hp photosmart 7525 won't print

my new hp photosmart 7525 won't print and says it is "offline". In addition, the tray app error keeps coming on. I uninstalled my old printer. I have Vista.

Hi @hannabanna
I would like to help you print to your 7525. Let's first address the tray app error, then we can focus on the printer offline message.
The tray app error seems to be stemming from the older software you have uninstalled, it appears something did not fully uninstall. Please complete the following steps.
Please note; I simply choose the printer I did for steps 3 because of the version of software, we will not be installing this printer, I only want to use it to perform a comprehensive uninstall.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > HP Photosmart C7280 All-in-One Printer
After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe. If you have anon-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Step 14 will help you to re-install the 7525. Once the 7525 is re-installed, please try printing. If you get the printer offline message, use the following document; 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
Please let me know if this resolves the issues, and or is you require further assistance. If you still get the tray app error, please let me know which printer you had before that you recently uninstalled. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

PhotoSmart Plus E B210A Printer Settings

I just bought the Photosmart Plus E (B210a) printer, and I think some settings are missing in the printer properties/preferences. Usually "Color Management" (advanced) seems to provide a wide variety of adjustments to the ink settings. All I get are monitor/display menus.
The printer is very nice, and It seems to be functioning normally, but I can't find any menus to adjust color saturation (for the individual inks), brightness, cool/warmth, sharpness, etc. There were also presets for draft, best, charts & graphs, and others to select for quick setting adjustments.
Does the B210 not offer any of these customizations? I've tried the driver on the CD and the driver from the website, and neither make a difference. My previous few Photosmart printers always had these options.
I was told to try setting the driver for the 9800 Deskjet, but that didn't help either.
Maybe I am trying to find a menu that doesn't exist, but documentation seems to hint at these settings...
Can anyone confirm that such menus exist? Anyone have an idea for a solution?
Thanks for your time.
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Windows7 32-bit Ultimate, Printer is wirelessly networked

Wow, that was fast. Well, before I give you a "kudos", I should've mentioned I tried that driver. Several people referenced that, and so I used it as requested. Still, no luck.
I must admit, I didn't install the coupon option, or the bing bar, but I assume my color options don't depend upon those items being installed!
So...I've tried the driver that CD came with, the driver on HP's site, and two alternate drivers (9800 and 920c deskjets).
I'm really stumped, as I'd like to keep the printer, but nobody seems to know how to fix this issue...or if it is, indeed, an issue. Someone in Tokyo said those features don't exist for this printer (which I do not believe to be true).
I don't know if something is blocking the driver from connecting to these options, but it is very frustrating.
Brian

Hp photosmart plus b210a unwanted printing

I am using hp photosmart plus b210a wireless printing mostly from my laptop which is windows 8 HP.
I've been seeing unwanted high-ink-use pages that do not belong to me or a friend i share it with.
Other people are having access to my printer,without my permission, and wasting my ink and paper.
Is there a way I can control which computers can use my wireless hp printer?

That's the information I needed. You have set up a 'public' WiFi and don't want others to use the printer.
You have two options here.
First is to set up Printer security.
Go to Start/Devices and Printers/Printer Properties. Select the Security tab and set up the Users only.
Second it to follow here.
Connect wireless printer when away from home in a hotel/motel/dorm room with total security.
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Connect-your-wireless-printer-when-away...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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hi there,
could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or blinking lights during this failure to print?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hello,
Is your printer connected to a wireless network with Internet access?
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Fourteen views and no answers in two-and-a-half days!!
I guess it's time for me to change printer brands. It will be a long time before I get an HP anything again!

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Hi @doowop,
Welcome to the HP Forums!
I noticed that your HP Photosmart 6510 will not print, and I am happy to help you!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself. Copy Text or Mixed Documents
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
In the meantime, please see this printing guide. Print Jobs are Stuck in the Print Queue, and let me know what happens!
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

A C7280 Photosmart reads print cartridge alignment failed

I have a Photosmart C728 printing blank pages I have exhausted all HP solutions except spending $25 to speak to a person. It still reads "print cartridge alignment failed. See the product documentation for details"!? HELP!

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hi,
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I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

HP Photosmart C6380 won't print entire page

My HP Photosmart C6380 won't print entire pages. Some lines near to the end of the page aren't printed. Once in a while it prints the entire page.
This question was solved.
View Solution.

I think the problem has been solved. Thanks!

Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.

Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.
This question was solved.
View Solution.

This would indicate your magenta ink is not printing properly. Try the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp photosmart plus won't print and alignment failed

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