HP Photosmart Premium C 309g printer can not print checks

My Photosmart Premium C309g printer will not print my Quicken (3 checks to a page) checks. I have tried all settings possible to no avail. The printer starts the paper into it, but then stops and says "Out of Paper". Then my only recourse is to press the "X" which then ejects the paper. Interestingly, if I put in plain white paper there is no problem with printing the checks. Unfortunately, I need to print on my Quicken checks sheets. Given the information noted, I believe there is a sensor of some type that is blocking the correct check paper (it has banking information #s, etc.) from working. If there is a solution please help. Thank you

I have this exact same problem with the same printer. Printer will not print black. My macbook pro is connecting to the printer but shoots out a blank page. I just put in a new ink cartridge even though it was not low on ink. Please help.

Similar Messages

My Photosmart Premium C309g/m is suddenly NOT printing page one of whatever print job is sent to it.

My Photosmart Premium C309g/m is suddenly NOT printing page one of whatever print job is sent to it. How can i fix this?

Please read this post then provide some details. What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
Is the first page blank of just missing entirely?
What program are you printing from? Does the same thing happen if you print from Notepad or Wordpad? (If not then check the settings in your program to make sure you are sepcifying then entire page range desired for printing).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I have a HP Photosmart Premium 309 and it will not print from the computer says not online,

disconnected usb and power and re connected, but still not printing, just says offline. can anyone help please

hi there,
could you provide the community with a little more information to help narrow troubleshooting? what operating system?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Photosmart Premium c 309g will not print black, all other colors fine. Shows ink levels fine,

Have photosmart premium c309 g connected wirelessly to I Mac and Mac book pro. The unit suddenly will not print black. Ink levels show all good. All other colors print fine. When check HP utility and go to print quality diagnostics, a box appears that states cannot print PQ page--make sure printer is turned on. If I tell it to print a page, it immediatly connects and prints all colors but not black. How can it print regular page but not receive message to print PQ page? "make sure printer is on" ??

I have this exact same problem with the same printer. Printer will not print black. My macbook pro is connecting to the printer but shoots out a blank page. I just put in a new ink cartridge even though it was not low on ink. Please help.

After the new 10.9.2 Maverick upgrade, my Photosmart C4480 3 in 1 printer can not scan and save the file to desktop or documents. You can only see the image in the print preview area. Does anyone know how to fix this or when a fix will be out?

After Aple support downloaded the new 10.9.2 Maverick upgrade on my MacBook Air, my Photosmart C4480 3 in 1 printer can not scan a document and load the file on to my desktop or document file. (You can see the doc image in the preview but it doesn't save it.) Does anyone know an Apple fix for this or when the fix will be out? After hours of trying reloading, and the usual fixes, etc. Apple told me to call HP, and HP told me they don't support Mac. It does not seem honorable of Apple to put out an upgrade and not tell people it will destroy their scanning ability, and that the only thing to do is to buy another printer/scanner.

Have you tried using Applications/Image Capture to scan.
Vuescan often works.
VueScan
VueScan FAQ

On my photosmart 7520 I can not print any picture larger than 4x6. what can I do

On my photosmart 7520, which is brand new, I can not print any pictire larger than 4x6. When I place a 5x7 or 8x10 on bottom tray does not pick it up, it picks up from the top tray and it displays wrong paper size. What can I do?

Hi,
I recommend that you open your print preferences and select the paper source as the main tray and set the paper size to whatever size it is you want to print. I don'y have a Vista example but I have included a screen shot from Windows 7 of the options window you're after.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

HP Photosmart Premium e-All-in-One Printer - C310c

My printer has stopped printing Black ink - Always used HP cartiges - Looks like Printer head has gone . How do I order a new one and how much please THanks andrew Cliff

Hi AndrewCliff,
Thank you for visiting the HP Support Forums! I see you are unable to print in black ink on your HP Photosmart Premium Fax C309a.
Before you replace the printhead I would like you to start here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If you are still unable to print in black ink after ALL troubleshooting steps have been completed, you can contact our technical support at 800.474.6836 to see about printhead replacement. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?
Operating System: Windows Version 8.1 PRO
When I upgraded from Windows 7 to Windows 8.1, my HP Photosmart Premium all-in-one C309n-s
stop working. Is this printer not compatible with Windows 8.1 PRO? Is there any update for this?

Hey,
HP Photosmart Premium all-in-one C309n/g printer is compatible for Windows 8.1
Please uninstall your printer's old software then install new one for windows 8.1.
HP Photosmart Premium All-in-One C309 Series Full Feature Software and Driver :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109711-1&cc=us&dlc=en&lc=en...
Kevin_US_CA
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the left side of my post to say thanks!***

HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour)

Hi my HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour). I've tried:-
printing test page - blank apart from windows logo
powering off and on
printing form different programmes.
Both black printer cartridges are full.
printer is 3 days out of one year guarantee!
I'm not very technical so easy solutions would be preferred.
Thanks
This question was solved.
View Solution.

Try the solution in this thread for cleaning the C309g printhead.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Can not print

Printer is a HP Photosmart C6180- Son's Mac can't print.
Last November I bought a MacBook my daughter - Leopard.
No problem then in setting her machine up and prints fine.
Last nite I bought a new MacBook for my son.
Unfortunately I could not find the instructions I wrote down when I set my daughter's Mac up - so that this time it should have been easy. Last nite I was guessing with the print set up. On the first try I 'hit'Print and 14 pages of blank paper came out of the printer- so the Mac & the HP see eachother.
I gave up and uninstalled the HP application. So now to start over in the set up.
What are the steps in setting a printer up?
(The Mac it self is up todate with that software. iWorks is installed. And I have the driver from HP (I acutally had saved the driver download from November)

You wrote that iWork (no S) is installed but you didn't say if it's the paid version or the free trial one.
Yvan KOENIG (from FRANCE mercredi 11 juin 2008 12:37:31)

Can Not Print in Colour

Just had a replacement of All in One Photosmart Printer C310a. Everything is set, however, i can not print in colour. i have done all that i could it only printing black and white. All the inks are in position, the printer has recognised the inks, allingment printed out, however trying to print anything from computer or copy a colour document, it comes out black and white.
NEEDS SOLOTION PLEASE.
CHEERS

If the unit produces B&W copies when selecting color, then this would be a possible indicator of a hardware problem in the printer. Have you tried printing a Printer Status Report out of the setup menu>>reports>>printer status report?
Also, there is a document with steps to troubleshoot a print quality issue. This document can be found here.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

HP Photosmart 6510 series network printer will not print black after changing cartrage

HP Photosmart 6510 series network printer will not print anything that is black or has black in the picture after changing cartridge, all other colors are working properly after changing. Does not look like any damage to the cartridge or the insert where you plug in the ink. The well where the ink pad and the cartridge meet is damp with black ink. So not sure what is going on

Hello dinger57 and welcome to the HP forums!
I understand since changing the black cartridge the black ink has not been printing. I'm sorry to hear this, but I will definitely do my best to lend a hand
I will suggest that you start with following through this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. If the issue persists after that can you please let me know what country you're in and whether the printer is in or out of warranty? Thanks! Please feel free to private message me the country information.
Hope to hear from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

I have elements 12 Mac and I can not print 4X6, it comes out 8X10 using HP 5270. It was fine until now. I can print 4X6 with iPhoto. Help!

I have elements 12 Mac and I can not print 4X6, it comes out 8X10 using HP7520. It was fine until now. I can print 4X6 with iPhoto and off the printer scanner. Help?

I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.

I just updated my Ipad 2 last night with iOS 7.04 now I can't print shipping labels from Paypal. I downloaded a different browser, Dolphin, per Paypal's suggestion. Still can not print. It says it has lost connection with the server.help!.

Hello! I updated my Ipad now I can not print USPS labels from Paypal. I used my boss' Ipad not updated and worked fine. I am dependent on my Ipad to print these labels for me. I can print anything else I want, like email or packing slips. Any thoughts? I would go back to the previous version if anyone knows how to do that.

Hello Sapo11,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart Premium C 309g printer can not print checks

Similar Messages

Maybe you are looking for