HP Photosmart Premium: can no longer see printer preferences

I have successfully used my HP Photosmart Premium for the past 2 years. I am printing from a Win7 computer/64-bit.
Unfortunately, within the past month (?) I noted that I can no longer access the option for "Print Preferences"... which means I can no longer print photos, adjust whether I want color ink used when printing BLACK, etc. I am stuck with default.
I've seen other threads on this but didn't see my combo so just want to know what to do. I tried rebooting both the computer and printer and I still can't print photos or utilize preferences. HELP!

Hello Miss_Understood,
Welcome to the HP Forums!
I understand you're unable to open the printer preferences on your computer. I will do my best to assist you! Please run this tool called the Microsoft Fix it. What it fixes:
You are unable to install a printer, connect to a printer, or print more than one job at a time
You receive an error indicating your Print Spooler service is experiencing problems
You receive an error indicating your <PRINTERNAME> is not the default printer
You receive an error indicating: <PRINTERNAME> cannot be contacted over the network
Identify if your printer is turned off
Identify if your printer toner is low or empty causing your print job to appear faint or it does not print at all
Identify if your printer paper is low or empty
Identify if the printer has a paper jam which is preventing it from operating normally
Identify if a print job that is in the print queue is preventing other print jobs from printing
Identify if you need to update your print driver
You receive an error stating that your Plug and Play printer %PRINTERNAME% has encountered a driver problem
If this doesn't resolve your issue, then try uninstalling the software by following this HP document here.
Next, you want to clean out your Temp folder by following this document here.
Now, perform a clean boot on your computer by following this Microsoft document here. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Once this is complete, please use the printer install wizard to install the software.
Please post your results. Have a good night!
I worked on behalf of HP.

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