HP Photosmart Premium Fax All-in-One Printer ( C309a) - won't turn on

Greetings everyone, I am hoping someone is able to help me. Whenever I plug in my Photosmart Premium Fax All-in-one printer (C309a) it doesn't power up even though the green light on the adapter is on. Has anyone had a similar issue? Does anyone know how to rectify this problem?
Thanking you in advance.

Hi lmd2012,
I am linking the troubleshooting guide for the problem you are having. Click Here
Sometimes, I have been able to resolve power problems by moving the power connection from one working outlet to another working outlet. Be sure to plug the printer's power cord directly into a wall outlet (not a surge protector, power strip or battery backup).
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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007OHMSS
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HP Photosmart Premium Fax All-in-One Printer ( C309a) - won't turn on

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