HP Photosmart Premium: photos print wet and with grainy image.

Photos print wet and image looks almost like a posterization; the color seems okay, but the image has a grainy patterns of tiny dots all over it.

What printer model - there are several different Photosmart Premium models? What program are you printing from? Are you using photo paper designed for inkjet printing? What are the driver settings for print quality and media type?
Web images are typically 72ppi, while for printing 200ppi or more is typically needed to prevent grainy images. Make sure the source photo's are of reasonable resolution.
If you are printing from a program such as Photoshop that gives an option of RGB or CMYK printing be sure to select RGB. While the printer inks are CMYK the driver is expecting RGB (or sRGB) source data. Printing with CMYK selected will result in very oversaturated prints.
Bob Headrick, HP Expert
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10.6.8 Printing problem with HP Photosmart premium C310 printer

I hvae a Photosmart Premium C310 printer which is connected wirelessly to my network. I also have a Mac Pro which is connected to the same network by ethernet cable. Up until I updated to OS10.6.8 everything worked fine. After that I found that when I restated the printer I could see it for a short time under the printer list but then it seems to "time out" and I can no longer print to it within a couple of minutes from my Mac Pro. When I restart the printer I can also see its embedded web page again for a few minutes but then it becomes not visble.
I also own a Macbook pro and two iphones and an ipod touch and all these wireless devices have no problem with seeing the printer and printing to it at any time. The Macbook Pro is also updated to 10.6.8 and works fine with this printer.
It would seem that the issue is not with wireless devices but with a wired device printing to this wireless printer even though it is on the same network and on the same subnet mask. All that has changed between working fine last week and not being recognised this week is an update to OS10.6.8
I have restarted the Mac Pro, reinstalled the latest HP software and reset the printers wireless setup but this makes no difference.
Is this a similar issue to what others have been reporting about a bug with printing under 10.6.8 or possibly something else. Any help here would be appreciated as I have no way of printing from my Mac Pro right now.

Pengtao, I have plugged my Macbook Pro into the network (with Airport off) and I can no longer reach the Photosmart printer. Remove the cable and go wireless and the Macbook Pro can reach the printer again. I have installed the photosmart printer software under Windows 7 using Parallels on my Mac Pro and have no problems finding the Photosmart printer from it.
To make matters worse I have bought a new Laserjet M1536 today and install it on my network. Again I get the same issues. I can print to it from any wireless device on the network but cannot reach it on any wired device on the network.Switch the printer off and on and I can see it and print to it for about a minute then it becomes "offline" to my Mac Pro
Given that it works fine under Windows 7 from a Mac Pro I have to conclude that the issue must be OSX 10.6.8 and nothing else as everything worked fine before the upgrade. I have turned all device off and on , checked all cable connections and also uninstalled and reinstalled all printer drivers on the Mac Pro and cannot get it working. Any advice you may have that may solve the problem beyond it being an OSX issue will be greatly welcomed.

HT3500 Problem printing from MacBook Air with Mountain Lion to HP Photosmart Premium C310a Printer

My HP Photosmart Premium C310a printer used to work fine with my MacBook Pro printer running Lion. I bought a new MacBook Air that comes of course with Mountain Lion. I added a new printer from the System Preferences. The printer will print sometimes. Sometimes the printer just restarts itself and then will print. I used to have an excellent HP Scan Utitlity. That is now gone and it is really hard to scan anything. I am beginning to think it is time to get rid of the HP Printer and buy another one that fully supports Mountain Lion. Can anyone help me here?

Hi - if you haven't done this already, HP support lists several download options including software for OS X for your printer - I would try that route since what comes with Mountain Lion doesn't seem to work - let me know how you make out

Hp photosmart 7150 only prints black and white with mac

My hp photosmart 7150 only prints black and white with mac. I have tried installing and uninstalling, installing drivers, but no change.

Hi,
You did not mentioned your Mac OS X version, however I assume you have one of the latest versions.
The Photosmart 7150 is not supported on Mac OS X v10.6, v10.7, v10.8 or v10.9 and therefore it is more than likely that there are no drivers for your OS and the used Generic Driver only provide B&W printing.
Although it is not officially supported you may check 3rd party solutions such as the 3rd party HP-IJS print drivers which list your printer as supported.
Be sure to install any of the 3 required downloads, then click the plus sign under Printers & Scanners, click the Use drop down and click on Select Printer Software.
Search for your printer model form the list and select the driver, I believe that may work:
http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/hpijs
Although it only list up to 10.8 (Mountain Lion) it should also work on Mavericks from my experience.
Hope that may help,
Shlomi
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HP PhotoSmart Premium inkjet printer - model c309a will not always scan or copy

My HP PhotoSmart Premium injet printer (model C309a) will sometimes not scan a document. When I press the "Scan" or "Copy" button, the display shows "Scanning" but nothing happens.... Otherwise, the printer seems to work fine.
This "will not scan" problem happens sporadically. It seems to be somehow associated with having the Bluetooth function turned off. Go figure! (I only use wired ethernet to connect the printer to my home network.)
In any case, powering off the printer and powering it on again seems to solve the problem. When I encounter the "will not scan" problem, the power button will not usually work - I need to pull-out the power cord in order to reset the printer.
I also note that when I have the Bluetooth function turned off, it turns itself on again after a power-off / power-on cycle.
I think the firmware in the printer may have corrupted. Or more probably it could be that the latest HP firmware update for this printer has a bug. However, I cannot re-install the latest version of the firmware for this printer because of another "bug" in the firmware update utility. This firmware update utility bug is documented in another thread.

Hi @Tony007
I understand why you may feel it is not a power issue, but from my experience I have seen the power source impact printer functions, particularly scanning. Even though it has worked previously, it still could be the surge protector. For argument sake (and I am by no means arguing with you ) I think we should connect it directly to a wall outlet for say a week and just see if the issue occurs. It is tough to troubleshoot an intermittent issue sometimes, but I am more than happy to tackle this with you.
If you are still reluctant to move the printer to a wall outlet, we can try a few other things, but if in the end it keeps occuring I vote we at least take the power source into consideration. In the meantime, let's try the steps in the following 2 documents;
Buttons on the All-in-One Control Panel Do Not Function
'An error occurred while communicating with scanning device' or a 'There is no computer connection' ...
I am happy to do all I can to help, please let me know the outcome of your efforts. Thanks for your patience.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Have a HP Photosmart Premium C310a printer, copier,scanner problem

Have a HP Photosmart Premium C310a printer, copier,scanner problem
When I try to scan it asks me for destination, PC or SD card, when you select PC it tells me to iniciate from the computer.
The printer was installed with the 3100 series drivers. i have no icons to inicate from the PC. I have downloaded an ran PS_AIO_07_C310_FSW_Full_Win_enu_140_246 which is supposed to be the correct software and drivers for this printer. When I process this application, there is no termination. It asks if I want to let it make changes to this computer, runs for a while and then disappers from active processes. Acts like nothing really terminated or even ran.
Printing and copying works perfect, only problem is with scanning. I have used the workaround of going to the printers IP address but this does not allow multipage scans.
i have windows 7 Home Preimum Service Pack 1 64bit operating system using Chrome as the browser. Printer is being used as wireless.

Hello keller123,
I see that this is your first time with us on the HP Forums. Please let me take a moment to say "Welcome".
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues when it comes to scanning.
I suggest that you attempt to use the HP Scan software. Please click on Start and go to All Programs. Scroll down the menu until you see a Yellow HP folder. In the Folder you will see your printer listed. Click on the printer and you will then see HP Scan.
If this does not resolve your issue, please write me back.
If I don't hear from you today, I hope the remainder of your Wednesday is a good one.
Cheers,
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W a t e r b o y 71
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HP Photosmart Premium C310a printer keeps disconnecting from my network.

My HP Photosmart Premium C310a printer keeps disconnecting from my network. I have tried disconnecting my Firewall and AVG virus software, all to no avail. Can anyone help?

This is an issue I have seen multiple times, and telling people to check their network settings, or to fix wireless settings does NOT address the root cause of the problem.   For those who are English-impared, here is a very clear explanation of what is going on:
The printer is REMOVED from devices and printers, seemingly at random.    This is NOT a problem with "The printer is not printing", where fixing the network or resetting IP addresses will fix it.   The printer is GONE, and needs to be added again.
I know networking, and at no time should a loss of connection cause the printer to just be removed from Printers and Faxes, Printers, or anything like that.    If the connection is lost, the connection is lost, but the printer SHOULD still be set up in Windows, just pointing at the wrong place(if the IP address has been changed).
I suspect that it is more likely that the HP Update software is the culprit, and will test that theory today with a customer who has this problem.    It also seems to be limited to the HP Photosmart line of printers, since the Officerjet line does not seem affected by the bug.

HP photosmart premium C309a photos printing black and white not colour

My printer is printing photos in black and white not colour as requested on print preferences. any ideas?

Hi fossil1, are the color ink levels ok? Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Premium C310a Printer paper alignment and paper feed problem.

Standard Info:
HP Photosmart Premium C310a Inkjet All-in-one Printer.
Windows 7 Home Premium
No reported errors messages except for paper jams.
No changes were made to the system before the problems began.
My Info:
I am very proficient with computers and electronics. I would first like to say that this printer has very vibrant inks and its ColorSmart/sRGB ICC profile is pure magic. The high DPI ratings have turned out to be accurate so far and the printer prints beautiful images.
Problems:
The problem I am having is with the printers paper feed rollers. They are not scrolling the paper through the printer accurately and consistantly. There have also been two paper jams when using multipurpose everyday paper. When printing high res artwork using HP Advanced Photo Paper I was using HP Photosmart Essentials to create an 8"x10" picture on the 8.5"x11" paper and the first 35-40 prints came out accurately but then, before any paper jams or other problems the 8x10 pictures began to not center correctly on the paper. Then the top of the 8x10 picture started slanting to the right on the paper and extending too close to the right edge of the paper. The entire 8x10 picture is no longer printing 8x10 (the left side of the picture is just over 8" tall and the right side of the picture is printing just under 8", same thing with the top and bottom edges of the image) and is not centering properly on the paper. I just had my second paper jam last night which I clicked the "cancel print" button on the front of the printer touch display to eject the paper. Immediately after, everything began printing very close to the left edge of the paper and prints at an angle down the sheet no matter what it is that I print or what paper it is printed on. I have tried using the auto alignment feature on the printer several times and it does not help.
Questions:
Is this printer purchased on 09/25/2011 from hp.com (with no extended warranty) still under a regular warranty?
If I send it in for repairs will HP be able to fix these problems?
Is there any way that I can adjust the scrollers myself to fix the problem?
Is the new C510a more reliable than the C310a in this field?
I need a backup printer for my art business, I would like to purchase an HP C510a, but am concerned I will have the same problems with the new one.
If anyone can help, please respond. I cannot go on with these problems any longer.
Thank you for your time,
Nanette

Thank you for your quick response Bob. Your answer was helpful, but did not solve my problem. I have cleaned the printer exactly as your response has suggested, but there has been no change, and I was not able to find any dirt, scum, dust, or anything at all wrong with the rollers.
Here are a few pictures of some 8"x10" pictures that I just printed on 8.5"x11" HP Advanced Photo Paper:
These 8"x10" images are supposed to be centered on the paper, but are FAR from centered or dimensionally accurate to 8"x10".
This last image shows really well how the top of the 8"x10" image slants downward from left to right as well as approaches too close to the right edge of the paper.
Is this a problem that I can fix on my own?
If I send the printer to HP for repairs will they be able to fix this problem or will they just clean the printer scrollers and send it back thinking it is fixed?
I really need help with this problem, because right now, the printer is not useable.
Thank you for your help.
-Nanette

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart A716 Photo Printer INK BLURRY, JUST BLOB OF WET INK ON PHOTOS

We have used this printer for about a year without this problem, suddenly, the photos are just blurred blob versions of the actual photo. It is possible to make out the photo but the ink is super wet and blurred with a halo effect throughout. they are horrible and useless. We have realigned, cleaned the ink cartridge, printed from several different photo sessions even on different cameras and it is the same. The problem is definitely within the printer. It is out of warranty and they wouldn't help me without a charge. Any ideas?
This question was solved.
View Solution.

Sounds like a build up of ink and paper residue on the rollers.

Photosmart b210a photo printing has terrible colors

I just got my b210a and I'm using the cartridges that came with the printer and using HP advanced photopaper. I'm printing through Windows Live Photo Gallery application using the highest settings available. However the colors are off. They're dull and have a tint to them like a slight sepia tone or like they were taken with a camera in the 70s and left in a smokers house for 30 years. I will say that the thing prints pretty fast though. Anyway, is there a way to fix this? Maybe there's a better optional ICC profile I can use somewhere?

Addition to my previous post: In some other thread, it was discussed that glossy paper does not accept the pigmented black ink. I read that as that the pores in finish on the glossy paper cannot absorb the black ink.
What does that mean then? Well, it probably means that on glossy media, the Photosmart Plus does not print using black but only CMY. If you want to print in CMYK, you need to get a model that supports Photo Black, such as the Photosmart Premium. The B210 cannot produce good contrast photos because the combined density of the CMY inks just won't do. That's the problem, right there.
HP is welcome to prove me wrong. Then of course, they have to come up with another explanation as to why photos lack contrast when printed on the B210.
And it's not that the photos look faded that's the problem. It's that they clip where they saturate, and black would have come to the rescue. Photos printed on the B210 just look weird.
Lab quality photos my ass. What lab? The run down drugstore on skid row, with its 2 hour photo service and the permanent beer stain by the counter? That lab?
I wish they were clearer on this quality difference from the start. Want to print out photos to put in an album? Forget the Plus and get the Premium. Want to print photos to keep in your wallet? Then the Plus might suffice.
I tested printing on the Advanced Photo Paper set as regular paper, and it printed deep black because it used the black ink as well. However, as it's pigmented it doesn't get absorbed by the finish, instead it clogs the pores and stays on top of the finish. While it does dry, it does not fully stick and can be smudged away. It's not a solution, that's for sure.

HP PhotoSmart Premium C310 - Windows 8 and Office 2013 - Where have the page sizes gone

I have just upgraded to Office 2013 on my windows 8 PC.
Now when I goto print, and click "printer properties" evert drop down is blank, and all the titles are in Chinese. HELP please.
Also the page size options have now lost useful things like A4, Letter etc.
Technet says to upgrade my printer drivers, but I'm on the latest ones, I can't contact support, as It says my printer is no under warranty support any more. I don't have fault with the printes, its with the driver. Please HP help.
I can supply screen shots of the issue, but could not work out how to post them here!
Everything worked O.K. with office 2010.
Thanks

So only print functions and printer-related settings are in another language? Did you use the installation disc that came with the printer or did you download the software from the HP Website?
Here is a video on how to uninstall the HP driver from Windows 8 in case you can not understand the words. And here is a link to the Photosmart Premium C310 Full Feature Software and Drivers for a Windows 8 64-bit PC in United Kingdom. When I went to www.hp.com/support, I selected your country first and then chose the Software and Drivers section after that. You will want to click the "Download" button and follow those instructions. I hope this helps you. Let me know if this provides for you the proper driver.
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Photo Prints Yellow and washed out

I am having problems printing photos on photo paper. I have windows 7 64 bit and all my hp software and drivers are up to date. My printer is c5180 and I have not had any trouble in the past. I upgraded to windows 7 in Dec., and have had several printing issues since then. By the way, I really loved the photo premiere software that came with my printer, but is no available with windows 7. I have tried printing from several programs including picasa, and the windows photo viewer, which I also don't like as much as windows xp. I have tried several different settings, including the default everthing on automatic, messed with the color setting in the printer settup, and tried printing on 8.5 x 11 as well as my 4 x 6 photo paper. If I print on regular white paper the colors are just fine, it is only when I use photo paper. My photo paper is HP Premium Photo paper. I have attached scans of two photos and you can see the one on photo paper is yellow and washed out whereas the one on plain paper has good coloring. Do I need to change anything in color profiles?
I have no idea how to get my pictures to display. They are on picasa web albums and I also tried to just drag them in.

Did anyone ever solve this problem? I have the exact situation with my C5180 and I am about replace it.

Adobe PSE9 won't recognize HP Photosmart Premium C410 Printer

My HP Photosmart Premium C410 works with all my applications except Photoshop Elements 9 - which is kind of handy for an imaging program!! The printer is definitely correctly selected, as verified from Control Panel - Printers and Faxes. In PSE, under "Print", the first item is "Select Printer". I have selected "HP Photosmart Prem C410 series", which is the second line in the option list. The first line is very similar, being "HP Photosmart Prem C410 series fax". Every time I try to print something, it starts the fax process..... Nothing I try seems to get it onto the printer, rather than the fax. Any advice gratefully received.

Hello,
PSE9 takes some initial number of character to recognize a printer and send print action to the printer.
In your case both your printer and Fax has same initial name, in such situation PSE get confused. In such situation to come over of this issue do one thing :-
Rename your printer name to some otehr name and then try printing.
For more reference you can go through this post also :-
http://forums.adobe.com/message/3272408
cheers
Sam

HP Photosmart Premium: photos print wet and with grainy image.

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