HP Photosmart Printer 5525

When trying to print from Adobe Reader, custom sizes are not available under paper selection in printer dialog box, yet this option is available when I print from Word.  Any idea why?

Download the drivers from HP's website here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-103504- 2&cc=us&dlc=en&lc=en&os=219&product=5218817&sw_lang=
after you've done this, you can add the printer (if installation wizard doesn't already walk you through this) in System Preferences.
after that, it should print. if not, update this thread.

Similar Messages

  • Hp 7525 Photosmart printer won't scan to my PC but will scan to other PCs on the LAN

    Hp 7525 Photosmart printer won't scan to my PC but will scan to other PCs on the LAN.  I tried to install the printer software but it says it is already installed.  Do I have a security setting wrong?
    Other PC names show up on the printer's touch screen but not mine.  We are all on the same wireless subnet with the printer at a fixed IP address.
    I can print from my PC and scan from my PC but I can't scan from the printer touchscreen to my PC.
    tcliff

    Hi,
    You may have to start from your computer first:
        Double click printer icon on desktop,
        Select Manage Scan to Computer
        Click Enable -
        Restart your printer to see, is your machine in the list ?
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

    I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4  and my operating system is windows 8.1.
    I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled  the HP folders.
    Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE  C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf   (that's the translation from Italian)
    I have tried endless times to install with the online software from the HP assistance (hppsdr.exe, hppiw.exe, ps5520_1315-1.exe, hpscan and doctor) but I always get the above error message, the system recognizes my printer, but gives the error message few seconds after starting installing it.
    If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
    thanks in advance fot your help.
    denise

    Hi @denig,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
    Please try the following solutions:
    Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).  
    Clean boot the computer. How to perform a clean boot in Windows.
    Make sure no antivirus programs are running. Turn Windows Defender on or off.
    Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this helps you resolve your issue, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • How can i print from an ipad to my B109n photosmart printer

    how can i print from an ipad to my B109n photosmart printer? 

    Hi,
    Firstly please check to see if your printer in the list:
    http://support.apple.com/kb/ht4356
    If YES, you can use this to fix/setup:
    iPad: http://www.apple.com/support/ipad/assistant/airprint/
    iPhone: http://www.apple.com/support/iphone/assistant/airprint/
    If NO you have to print using other apps (if applicable) such as
       http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • How do I print a 4"x5" invitation on my HP Photosmart printer?

    I have an HP Photosmart printer and have changed the printer settings to the custom size of the paper but it still prints my doc in the middle of the 8" paper width. It should be printing on the right side of the printer where rnvelopes and smaller sheets of paper can be trayed for the printer.  I have tried to adjust every setting I know about in the printer settings.  What next? My computer runs Windows 7.
    This question was solved.
    View Solution.

    Nevermind.  I found more settings to select the proper size paper under printer 'properties', then selected 'features'... success.

  • My Photosmart printer no longer prints with my iPad or iphone.

    My Photosmart printer no longer prints with my iPad or iphone. I have reinstalled both Apps but although they recognise the printer , no printing ensues. The printer is still printing wirelssly with my PC.
    Thanks any helpers out there

    ...not sure which of the three possible apps you have, but here is the go-to place to troubleshoot any issues with them     http://www8.hp.com/ca/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

  • I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer.  It will print files from the internet.  Any suggestions or ideas will be greatly appreciated.  Thank you.

    I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer.  It will print files from the internet.  Any suggestions or ideas will be greatly appreciated.  Thank you.

    Hello, SoonerAnesthetist. 
    Thank you for visiting Apple Support Communities.
    Here is an article that I would recommend going through when experiencing this issue.
    OS X Mavericks: Solve printing problems
    http://support.apple.com/kb/PH14142
    Cheers,
    Jason H.

  • Printing to Photosmart printer via express

    I am trying to print photos from iphoto to our photosmart printer via our airport express. Everything works fine up to the point where the photo paper starts loading into the printer. Half way thru loading a message comes up on the printer that the paper is too small and press OK to cancel. Any one have any suggestions to solve this. Thanks

    Before printing.
    File > Page Setup...
    Ensure that the settings are correct here before trying to print.
    If you change them in the print dialogue, as in
    File > Print
    then change the print and page settings, then iPhoto will use the original page settings and not the ones you've just entered.
    If this does not work then connect the printer direct to the mac to print photos.

  • I cannot print any kind of document using the File Print command on the tool bar of any application, but I can print using the printer icon. OS X 6.8 with HP Photosmart printer. Any thoughts?

    When trying to print any kind of document on my wife's Mac Pro, the File>Print Command will not work. She just downloaded an update to Microsoft Office and the problem began after that, but it also applies to other non-Microsoft Applications. However, the print function does work when you use the printer icon in any of the applications.  She has OS X 6.8 and an HP Photosmart printer. Thank you for any thoughts.

    Did your wife also apply the Feb. 2 Security Update 2012-01 v. 1.0 from Apple? That update contains a bug which disables printing and some other functions in applications that were originally written for the PowerPC processor and which require Rosetta to run on Intel Macs. Fortunately, yesterday Apple released v. 1.1 of the update, which resolves the problem. Run Software Update again to install the revised update.

  • HP Photosmart Printer-cannot get the apps to work with a USB hook up

    I purchased a HP Photosmart Printer C310 and hooked it up to a USB, not wireless. The apps on the printer will not work, says it has to be on wireless for those features to work. When I purchased it the guy said I could use those apps even if it was on a USB hook up? Any ideas of how to get the apps to work without the wireless?

    Make sure you have done this to reset the iPod
    http://support.apple.com/kb/ht1320
    and that you have restarted your computer since this problem occurred.  You should also try disconnecting all USB devices from your computer including hubs (except standard keyboard and mouse if normally used), and connecting the iPod by itself to a direct USB port.
    There are no iPod viruses. But data corruption on the iPod's storage is possible. 
    If doing the above does not help, you may want to do a Restore on the iPod, from the iPod's Summary tab in iTunes.  This will erase the iPod, re-install its software, and set it to default settings.  If data corruption or a software glitch is causing the problem, a Restore should fix it.

  • HP photosmart printer stopped working after 10.4.9 update - Genericclass

    We have an old hp photosmart 1218 that has been printing from our iMac for the last 6 months. I wanted to update the drivers (first mistake) due to some color problems which I did right around the same time that the software updated to 10.4.9. Now it won't print and we get GenericClass: waiting for device. We have spent 3 days trying everything that we could find on the boards. It seems many folks have problems with HP drivers particularly during an OS update. Of course Apple won't support us since the printer is old, and HP says that it isn't supported. But it worked on 10.4.8!
    Here are the references to everything we've tried:
    1. Printer is setup via the Options/More Printers button so it does have a URI
    2. Tried killing the HP Communications process - interesting effect - the system would pick a random page, say it was completed and finish the job. http://software-robotics.com/graphic-design-prepress/viewtopic.php?t=727
    No printout, however.
    3. Tried opening the printer setup utility with Rosetta per spybrook's advice at: http://discussions.apple.com/thread.jspa?threadID=327725&start=15&tstart=0 Still get the genericclass error.
    4. Tried moving the printer to a PC and print through the network but that is another headache altogether so nevermind that!
    5. Deleted everything that said HP or photosmart and uninstalled numerous times.
    We are at wits end and since I did this on my husband's work computer, I am way in the dog house! Any further advice would be appreciated. Oh, and several glasses of wine have also be tried to no avail, though we didn't care nearly as much afterward!
    iMac   Mac OS X (10.4.9)   HP Photosmart Printer genericclass
    iMac   Mac OS X (10.4.9)  

    For the benefit of all those old HP printer users, I will list what I did that seemed to fix my problem. I wish it were more scientific to tell you exactly, but after 40 hours or so of messing with this, I was getting sloppy and losing hope. We actually went out looking at new printers today....
    But, tonight, from a fresh reboot, I left the HP drivers on the Mac (accidentally). I downloaded both SP Ghostscript 7.07.1 and the hpijs-foomatic package found at http://www.linux-foundation.org/en/OpenPrinting/MacOSX/hpijs When I went to set up the printer, my Photosmart was in the list on the setup utility for the first time. I had great hope.... but then received the genericclass hang when printing again. sigh. I logged in and out, but still the same hang.
    But, I noticed that the HP drivers were still installed and thought that maybe there was a conflict between the two so I tried the HP unstaller but it hung. So I reinstalled the HP drivers, then noticed there was an update so I downloaded it and walked through the setup with the photosmart again. My 1218 printer was now on the More Printers list (without having to hold down Options Advanced sequence) so I selected it, tried a print run, and voila! It worked.
    I'm not sure which combination worked whether the update from HP, the generic linux drivers, or both, but I don't dare touch it now.
    Thanks, Greg, for your suggestions!
    iMac   Mac OS X (10.4.9)  
    iMac   Mac OS X (10.4.9)  

  • Is there a way to password protect a photosmart printer so that others cannot use it?

    Is there a way to password protect a PhotoSmart printer?

    The core printing system (CUPS) can apply a print quota to a printer, such as 5 pages per day, but this limit would apply to all users - not just the kids.
    There is an application called PaperCut that can control usage and there appears to be a free version for 5 users or less.

  • Purchasing new HP Photosmart printer which will require new OS X Mountain Lion driver software.  Which steps do I take to install new printer, old printer HP still on iMac.

    Purchasing new HP Photosmart printer which will require new OS X Mountain Lion driver, which installation steps do I take.  Old printer still on iMac.

    Hi Carol 22,
    Thanks for the post.  Depending upon the printer model, print drivers may be available from ASU.  If not, then go to hp.com and download Mt. Lion drivers to your iMac.  After you complete the hardware setup of the printer, if connecting wireless, then connect the printer to your network and then complete the installation and add the printer.  Then you can go back and remove your old printer.  I hope this helps...Good Luck!
    I work for HP but my posts and replies are my own....Thank you!

  • USB 1 vs 2 and a 7660 photosmart printer and an Airport...

    We have a 7660 photosmart printer that we use to print with through an Airport Extreme.  The Airport is new, as is the laptop that we use, which is a mac running Snow Leopard. We have to have the Airport and the printer quite a distance apart,  and so use a long USB cable with a 10' extension on it.
    Here's the question:   With an old USB 1 cable and extension we can print both through the usb port and the airport. But with a new usb 2 cable and extension, we can only print through the port. The USB 2 cable is a tad longer and it would be good to be able to use that.   Is there any way to use the USB 2 cable with the Airport, or are we stuck with the USB1 cable. And if so, where can I get a longer one
    Thanks for you help!
    marie

    Hello:
    You should be able to use a USB 2.0 cable...in fact, I'm pretty sure Airport extreme requires it. 
    First, which Mac are you using? And can you tell which version of the Airport Extreme software you have installed? If not, go to the Apple menu, select "About this Mac", then click the "more info" button. You should then have a large screen with a lot of info. On the left side, click on "Airport" under "Networks". On the right you should see new info, including the version of Airport sw. Make sure the Airport Utility is at least 5.5.2. Can you tell me what they say?
    Thanks,
    Scott Brown

  • Hp photosmart printer 8250

    error 0xc18a0001, what does this mean?

    For HP Photosmart Printer 8250, it does not support SDHC. For the four memory card slots, it support CF I and II, IBM Micro drive, Secure Digital/MM card, xD-Picture card, Sony Memory Stick, maximum size 1GB.
    For more info/product specification on this model, please refer to the link at the below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386656&lc=en&dlc=en&cc=us&product=443024
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution
    I am an HP employee!

Maybe you are looking for

  • Letter of credit on Sales

    Hello Guru's, We have the following requirement: In Perú, apart from the Invoice Document I need to give to the customer some Letter of Credits (LOC) that represent the 100% of the invoice value. The customer or bank will make the payment to us clear

  • Headphone jack too close for some cables

    The headphone jack is Way too close for many 3.5 jacks. We get radio shack cables at work and they are too fat to be plugged in while charging. A solution for this is to take a razor blade and carefully shave off the plastic until it will fit. Only n

  • Drums not appearing in staff style list?

    Am trying to convert some drummer tracks into drum notation however when i click staff style there is no option for drums. It appears to be missing

  • Help on TC needed please

    Hi all, I recently got a TC to replace my speed touch dsl modem/router as I thought the TC is much better. Unfortunately to my surprise, the wifi signal of the TC seems to be less powerful + Internet is more slow. I wonder if I have some settings tha

  • How to debug or test PCR?

    Hi guys, im an abaper that now configures in HR =), my first shock is that i don't know how to debug or test the pcr´s (the rules that u create on pe02) any ideas?