HP Photosmart printer D110a, product No. CN733A

I am very frustrated. I have an HP Photosmart printer D110a, prod. no. CN733A thta works great in every way except I can't figure out how to scan a document with OCR and transfer it to a word document. I used the Help menue; but it is useless. It tell me to "scan to File" and save as a "Text, RtF or HTML" and none of these (test,RTF or HTML) are available.
Can you give me step by step directions on how to scan using OCR with my D110a software? I am really frustrated with the help section of the software.
Gale

Hi GRBrown,
Currently the most PhotoSmart printers do not come with OCR software. Click here for a link to an OCR download that may help you. (D110 is not on the list but it should work) After it is installed "Scan using OCR" will be a option when scanning. Hope this works for you.
Although I am an HP employee, I am speaking for myself and not for HP
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Hello there! Welcome to the forums @203Fra-Jer ,
I read about the installation error you are faced with when trying to install your Photosmart D110a model. I will do my best to help!
Please first respond with which operating system you are running on the computer you're installing the printer on and I will do some research for you.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
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R a i n b o w 7000I work on behalf of HP
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Photosmart printer D110A CN732A How do I solve a port match problem?

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Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
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I am an HP employee!

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Hi @denig,
Welcome to the HP Forums!
I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
Please try the following solutions:
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Clean boot the computer. How to perform a clean boot in Windows.
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Re-install using the HP Printer Install Wizard for Windows.
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RnRMusicMan
I work on behalf of HP
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For the benefit of all those old HP printer users, I will list what I did that seemed to fix my problem. I wish it were more scientific to tell you exactly, but after 40 hours or so of messing with this, I was getting sloppy and losing hope. We actually went out looking at new printers today....
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iMac Mac OS X (10.4.9)
iMac Mac OS X (10.4.9)

HP Photosmart printer D110a, product No. CN733A

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