HP Photosmart pro print

So, about 3 weeks ago, I discovered this plug-in and really enjoyed it:
Automate--->Photosmart Pro print
Well, this week I must have done something, and I need to figure out how to fix it. I've tried uninstalling and reinstalling everything but Photoshop (CS), and spent the entire day talking to HP tech support. No one can figure it out. So hopefully, one of you experienced my problem and know how to fix it.
When I do it now, the print page pops up, and everything appears normal except the "Paper Type". This field is blank. I drop down the arrow, and it's a big, blank, void. Just a giant white box. A week ago, there were a bunch of choices in there.
Please help. I'm tired and stressed out. Thanks in advance.

bump....still no solution. please help!

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HP B9180 Photosmart Pro Printer - Specialty Media Tray Not Working

HP B9180 PHOTOSMART PRO PRINTER
SPECIALTY MEDIA TRAY PROBLEM
I’ve had my HP B9180 Photosmart Pro Printer for about 2-1/2 years. My computer operating system is Windows XP (with up-to-date service packs) on a Dell XPS PC. The printer is connected directly to the computer via a USB port. It is not connected to a network router. The printer stays on continuously, is very clean & dust free and kept covered when not in use. I use the specialty media tray almost exclusively for loading the larger/heavier media. The specialty media tray suddenly stopped working recently but all other printer operations continue to function properly.
When the tray is lowered, NOTHING HAPPENS. The printhead assembly does not raise up to prepare for loading the media and there is no sound, no grinding, etc. The printer screen does not change to instruct me to load the media and there are no error messages. It just continues to read “READY”.
I have examined the tray and it still lowers and raises nice & smooth. The guide grooves the tray rides on are clean & unobstructed. Nothing appears to be broken on the tray or in the grooves. There is a small plastic arm at the bottom of the outer left guide groove that I thought may start (?) the activation process of the printheads when the lowered tray rests on it. This arm is spring-loaded and appears to be working freely with no binding. Manual operation (with my finger) of the arm does not activate anything.
Early on, when the problem first started, I tried leaving the tray lowered and on two occasions, after leaving it lowered for as much as a couple of hours, it started working on its own. Since then, I have been unable to make it work at all.
I have tried:
Turning the printer off for several minutes, then back on.
Opening all doors to check for jams or anything unusual.
Lowering and raising the specialty media tray multiple times.
Using main tray (hoping it would maybe vibrate it into working).
Turning the printer off, unplugging everything for up to 10 minutes.
Downloaded & ran the HP Hardware Diagnostic Utility (Passed).
Downloaded & ran the HP Print Diagnostic Utility, v4.1 (Passed).
Checked printer updates. Firmware & updates are OK.
Posted on the HP Support Forum for assistance (no response).
I did not run the HP Home Network Diagnostic Utility because I do not have the printer connected to my network router. It is directly connected to my computer via a USB port.
This problem has come up on the HP Support Forum a few times but I don’t believe there has been a response. Any assistance will be greatly appreciated.

Hi,
I just installed or used the same specification of Printer you mentioned above in fact all you need do is to first update your macbook pro afterwards connect your printer to your mac it will ask you if you want to download software for the printer click yes and in two minutes follow the steps and you're done. You don't need the driver nor do you need to download from an external source.
I hope this helps.

Is the HP Photosmart Pro print plug-in for Adobe Photoshop available using Windows 7 64 bit?

Hi guys. Having a bit of a struggle with printing with sheets (as against using rolls) on my DesignJet Z2100. I'm having difficulty in getting the rotation correct, paper margin issues etc and had thought that maybe the print plug-in may assist.
Cheers
Mark Vuleta

Hi Sjco,
I understand you are having trouble setting up ePrint. Have you created an ePrint account? What error message do you get when you try to create an ePrint account?

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart Pro B8300 will not print on new computer

I have an HP Photosmart Pro B8350 s/n MY728111C1 bought in 2008 which worked well with my old computer with XP. I now have a new Dell XPS8300 with Windows 7 Home Premium 64 bit.
When I plugged the printer into the computer I received the usual beep and a message to say it was connected. It installed the Photosmart Pro B8300 series driver that came with the computer. When I send a document (incl. from the 'print test page button) everything seems to work but the printer does not respond. The connection must be OK as the computer recognised it and if I click 'clean the print cartridges' the printer responds, though if on the printer properties device setting tab I try and change from Off to Update now I get an error message saying it could not be completed as a printer communication error occured.
If I watch the 'see whats printing' window the document appears momentarily , says printing and that it is sending it to the 'USB0001 virtual printer port' which is assigned to the printer. I get the bubble message to say the document is printing. However it then disappears and gives the impression it did not reach the printer, or if it did, the printer ignored it!
The driver is for 'HP Photosmart Pro B8300 series', could it be that it does not work with the B8350? The driver is for 64 bit, could the printer need 32 bit? The print processor is hpzppw71. I have tried some of the others. I have checked as best as I can that all the properties and settings are the same as on my old computer. As well as the 'USB0001 virtual printer port' there is a USB0002 port which is not ticked but is shown assigned to the printer. I cannot change that and using it does not make any difference.
Can anyone suggest what is going wrong?
Regards
Andrew Moffat

Hi,
Yes you have encountered the auto sensor looking for white paper. Here is a link to a document that shows where in the driver settings to go.
Driver Settings
Essentially, you will want to change the paper type setting from "automatic" to plain paper. Click on start, and go to your Printers and Faxes. In Printers and Faxes, right mouse click on your printer and choose Printing Preferences. Choose the Printing Shortcuts tab, and Every day Printing. On the right side, change the Paper type from automatic to plain paper. Choose Apply and then ok.
You should be able to print on your colored paper now. Don't forget to go back and change it to automatic when done.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Printing problems using a macbook pro and an hp photosmart 309g printer

I am using a macbook pro with lion 10.7.4. I have been printing on a wireless hp photosmart 309g printer and all of a sudden, on 90% or more of what I try and print, every once in a while a line wil print but the rest is faded or you might say smeared. I have been having it for over a year (the printer) and it has worked just fine with my macbook pro. Could someone please tell me if they have had this problem. It is not my ink, I uninstalled the printer and reinstalled it....... PLEASE HELP ME.

You can try resetting the printing system. Just secondary click below the list of printers in the white space, when you are in print and scan preferences.

Anyone printing with HP Photosmart Pro B9180?

Has anyone been successfully printing with their HP Photosmart Pro B9180 after upgrading to Leopard? I am considering buying one of these printers but only if I am sure that it will work with Leopard as a network printer.
Thanks for any comments.
Karsten

Jim Williams4 wrote:
I haven't printed a lot yet, but have run a few test prints on my B9180 under Leopard and have been getting very good results, comparable to those I got printing under Tiger.
So far my tests have been restricted to printing from Adobe Lightroom and onto HP Advanced Glossy paper, but I haven't seen any problems yet. I hope to be trying some other papers and applications over the next few days.
Note: The print dialog has been completely reorganized under Leopard, and some of the options you need to adjust to get good prints have been relocated to places that aren't obvious, so it pays to poke around.
Jim,
Did your monitor appear any different after installing Leopard?
I did manage to pick my way through the new dialog boxes and found everything that I needed but the color is bad.

I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart. I have aligned the heads and cleaned them 3 times and the lines remain. The Head analysis indicates that three of my heads are in fair condition and one is in good condition. I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches. I have not received a "replace printhead" message, but I'm beginning to thing that is the next step. Any insights?

This document may help. I have a feeling the manual cleaning section may be applicable:
Banding, streaks or lines
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Printing on custom-sized pages (10.625" x 11.69") with my hp photosmart pro b8350.

I need to be able to print on custom-sized pages (10.625" x 11.69") with my HP Photosmart Pro B8350. In fact, it's the only reason I have this printer. I used to be able to, and don't know why I can't now. I did upgrade my OS to Win7 a while back. That may have been the killer. It would really annoy me if my OS upgrade has rendered my printer totally useless.
(In case there's no solution to my problem, then here's my next question......)
If I can't do this anymore, I will need to buy a new printer that WILL allow me to print these special custom pages. Any suggestions?

The envelope size that you might be talking about is a 6.75 Regular, or 6.75R. If you were printing on window envelopes, it would be 6.75W. In all my life, I have never heard of a #6 ep. Yes, you have a challenge with 6.75 because the rollers are not in the correct place for this size of item. In order for me to print 10R envelopes, I have to insert a precut sheet of paper inside the envelope so that the envelope pulls correctly and doesn't get jammed. You might try this with your 6.75 and see if that works for you.

HT3669 Can MacBook Pro work with my HP Photosmart C4680 printer?

Will I ever be able to print in colour from my MacBook Pro using my HP Photosmart C4680 printer?
At last it solved my problem! When I first tried to print a document in colour all I produced with my new MacBook Pro was words and pictures in shades of grey! I downloaded software and updated drivers but still only shades of grey! I hadn't named my computer as HP Photosmart C4600 series from the drop down list. At first I saw only Apple printers listed and hadn't realised that I could scroll down below all of them and find the correct HP printer series listed. I thought because my computer had recognised the printer as HP Photosmart C4680 as soon as I connected it, showing that as soon as I pressed 'print' I didn't need to do any more than update the software. HP's help page got me there successfully in the end! I am soooooo pleased!

I noticed that you said you uninstalled the printer, but you didn't mention resetting the print system. Resetting the print system will reset the drivers the Mac has installed and make them work like they should. Give this a try and see if it gets the printer working like it should. The document below will expalin more about doing this.
Basic Printer Troubleshooting Steps for Mac
If that doesn't help, see if you are using the AirPrint driver, or the printers driver. By default 10.8 uses the AirPrint driver if the printer supports it, so I'm betting that's the driver you're using. If it is, try using the driver for the printer itself. To do this, access Print and Scan. Click the + sign to add a new printer. Select the printer from the list. Click the dropdown next to Use and select the 7515's driver. Let me know what happens.
I am a printer tech for HP.

Ink cartridges life span in Photosmart Pro B8850

I have an HP Photosmart Pro B8850 Printer that we bought so I could print high quality pictures and also on 12x12 cardstock for scrapbooking. We don't use our printer very often (maybe once a month), however the ink cartridges seem to run out really fast (especially since we aren't using it). I was just wondering if anyone else is having this same problem, if there is a setting I need to fix, or if something is wrong with our printer. Any insight will be greatly appreciated! Thank you!

I have the same problem. It's costing a fortune to run this printer. I consider this as robbery. A complete set of cartridges cost over 300$, and that's ridiculous expensive. I will never again buy any HP product. The information on how many pages you can print is false. So if you are thinking of buying an inkjet color printer stay away from this one.
It's also a very noisy printer shaking like hell while printing. I was never able to make the manual feed work properly either.
Total waste of time and money.

Font size when printing from Safari to HP Photosmart 6520 printer

I just bought a Macbook Pro 13 inch, running OSX 10.9.5. When I try to print something from within a Safari web page to my HP PhotoSmart 6520 printer, the font is huge. Does anyone know how to adjust the font size for use with Safari. The font size seems to be ok when I print from Pages, for example. So I m thinking the issue may be limited to printing from Safari.

No one has replied yet and HP has never played well with Apple, so the best I can do right now is to point out a site that has proven very helpful to many users wanting or needing to read up on color management and printing:
http://www.gballard.net/psd/cmstheory.html
Wo Tai Lao Le
我太老了

HP Photosmart pro print

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