Hp photosmart stopped printing

my hp photosmart d110 suddenly stopped printing.  i checked (from windows) it shows that it is ready. i have good wireless strength, and my wireless router is plugged in.  it appears that the computer is not talking to the printer.  i show that i have three items to print in my que but it cannot be started.  i have turned off and restarted both the printer and my wireless router.  i even reentered my wep code.  nothing helps and i am baffled.  i ran a test and it printed that everything is perfect.  can someone please help me?
also.. the printer is checked and ready when i go to my printers and devices toolbar. 

just got off the phone with customer support--I am cured --at least for now.
The first thing was to do a HARD shut down--that means unplugging the printer while it is still turned on--wait a minute or so, plug back in. Follow with cleaning the print heads and aligning,follow with quality print--I am back in business. Hope this helps someone

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    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

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