HP Print Drivers Upate 2.2 install won't complete

After upgrading to Snow Leopard I replaced my existing HP printer with a Photosmart Plus model and installed the HP software and drivers which are certified for Snow Leopard.
Shortly after that an update showed up for my machine called "HP Printer Drivers Update" version 2.2 with a size of 4.8MB. I have installed the package and it completes the second pass verification check confirming that it has installed correctly. However it keeps showing up again over and over as requiring installation. I cannot get the install to complete so that it no longer shows up as new software. When this started I was running 10.6.1 and the install of 10.6.2 has not corrected the problem.
I'm hoping someone can help solve this as I'm pulling my hair out and cannot find a solution.
P.

Here are the log results. I've cut out all the repeating printer check lines in the middle.
Nov 10 17:02:47 dharma-imac Software Update[3705]: JS: 10.6.2
Nov 10 17:02:49 dharma-imac Software Update[3705]: JS: Firmware is up to date.
Nov 10 17:02:49: --- last message repeated 1 time ---
Nov 10 17:02:49 dharma-imac Software Update[3705]: JS: 10.6.2
Nov 10 17:02:51 dharma-imac Software Update[3705]: JS: model = iMac9,1
Nov 10 17:02:51 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
Nov 10 17:02:52 dharma-imac Software Update[3705]: JS: Printer HP_CHorse does not require an update.
Nov 10 17:02:52 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
Nov 10 17:02:52 dharma-imac Software Update[3705]: JS: Printer HP_CHorseI does not require an update.
Nov 10 17:02:52 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
<snip>
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Printer HP_PDE does not require an update.
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Printer HP_Pdf2Pdf does not require an update.
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Printer HP_Scan does not require an update.
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Connected printer: MANUFACTURER:HP;MODEL:Photosmart Plus B209a-m
Nov 10 17:03:18 dharma-imac Software Update[3705]: JS: Printing drivers update available for HP_SmartX. (return value 2)
Nov 10 17:03:18 dharma-imac installd[3711]: PackageKit: ----- Begin install -----
Nov 10 17:03:18 dharma-imac installd[3711]: PackageKit: request=PKInstallRequest <2 packages, destination=/>
Nov 10 17:03:18 dharma-imac installd[3711]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Library/Updates/061-7247/HP_SmartX.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/061-7247/MakeQueuesScript.pkg>"\n)
Nov 10 17:03:18 dharma-imac installd[3711]: PackageKit: Skipping component "com.hp.hpio.SmartX64" (3.1.1-3.1.1-500000-*) because the version 3.1.2-3.1.2-- is already installed.
Nov 10 17:03:18 dharma-imac installd[3711]: PackageKit: Extracting /Library/Updates/061-7247/HP_SmartX.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Nov 10 17:03:19 dharma-imac installd[3711]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.9OQYNx/Scripts/com.apple.pkg.HP_SmartX.OZEvyZ
Nov 10 17:03:19 dharma-imac _spotlight[3714]: Running Install Scripts . . .
Nov 10 17:03:19 dharma-imac _spotlight[3716]: 0 Install Scripts run.
Nov 10 17:03:19 dharma-imac installd[3711]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root (1 items) to /
Nov 10 17:03:19 dharma-imac installd[3711]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.9OQYNx/Scripts/com.apple.pkg.HP_SmartX.OZEvyZ
Nov 10 17:03:19 dharma-imac _spotlight[3720]: Running Install Scripts . . .
Nov 10 17:03:19 dharma-imac _spotlight[3722]: 0 Install Scripts run.
Nov 10 17:03:19 dharma-imac installd[3711]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.9OQYNx/Scripts/com.apple.pkg.MakeQueuesScript.fWj tcB
Nov 10 17:03:21 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:21.278 makequeues[3724:903] HPPhotosmartPlus: Checking for updates...
Nov 10 17:03:21 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:21.280 makequeues[3724:903] Device URI is usb://HP/Photosmart%20Plus%20B209a-m?serial=MY95M1849G05CS
Nov 10 17:03:21 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:21.320 makequeues[3724:903] NickName is HP Photosmart Plus B209a-m
Nov 10 17:03:21 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:21.320 makequeues[3724:903] PCFileName is unused.ppd
Nov 10 17:03:21 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:21.321 makequeues[3724:903] FileVersion is 2.1.1
Nov 10 17:03:24 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:24.540 makequeues[3724:903] Found 1 drivers that match
Nov 10 17:03:24 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:24.608 makequeues[3724:903] Match 1: NickName is HP Photosmart Plus B209a-m
Nov 10 17:03:24 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:24.608 makequeues[3724:903] Match 1: PCFileName is unused.ppd
Nov 10 17:03:24 dharma-imac installd[3711]: ./postinstall: 2009-11-10 17:03:24.608 makequeues[3724:903] Match 1: FileVersion is 2.1.1
Nov 10 17:03:24 dharma-imac installd[3711]: Installed "HP Printer Drivers Update" (2.2)
Nov 10 17:03:24 dharma-imac installd[3711]: PackageKit: ----- End install -----

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[20100124 14:06:58:283] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
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     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.awtapps.home.Home.doSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.doUserActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.userActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:45:31:739] E [MI/Core                  ] Exception while reading installation log file (root cause: /MI/bin/ci/archives/XMDSD21_SR01_HOTFIX14/1/install.log [java.io.FileNotFoundException])
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:55:57:120] E [Unknown                  ] java.lang.NullPointerException
     at com.sap.dsd.init.HHDataInitiator.isEmptyMaterial()
     at com.sap.dsd.init.HHDataInitiator.copyDataFromCheckOut()
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:55:57:233] E [Unknown                  ] java.lang.Exception: INI????#HHDataInitiator#run#Inventory could not be initialized from Check-Out data
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:56:03:820] E [Unknown                  ] Use single thread pricing
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Current timezone: PST[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100125 08:24:26:188] E [Unknown                  ] java.lang.NullPointerException
     at com.sap.dsd.init.HHDataInitiator.isEmptyMaterial()
     at com.sap.dsd.init.HHDataInitiator.copyDataFromCheckOut()
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100125 08:24:26:296] E [Unknown                  ] java.lang.Exception: INI????#HHDataInitiator#run#Inventory could not be initialized from Check-Out data
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100125 08:24:33:057] E [Unknown                  ] Use single thread pricing
[20100125 08:27:38:462] E [Unknown                  ] Use single thread pricing
[20100125 08:28:29:726] E [MI/DSDSYNC               ] Response size=3369541, Actual response size=3369541
[20100125 08:32:31:003] E [Unknown                  ] Use single thread pricing
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Current timezone: PST[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100125 09:28:24:993] E [Unknown                  ] Customer 0060005626 in tour S0000001224 visit 6 not downloaded; check customer IDoc and middleware.
[20100125 09:28:24:998] E [Unknown                  ] Customer 0060005460 in tour S0000001224 visit 12 not downloaded;

applied hotfix

Windows 7 64 bit OS will not install any HP print drivers

My HP Pavilion p7-1297cb pc which is running windows 7 home premium 64 bit OS will not install any HP print drivers. All my windows updates are current, HP print and scan doctor did not fix it, I also tried MS fix it manager and did not work. When I try to use my HP Officejet Pro 8500A Plus installation CD or HP's download center, software almost installs, but says print drivers will not install. Also, I tried using USB connection and windows tries to install software, but does not work. Same for HP print driver support. I tried installing 3 different HP printers I had and all had the same issue. Any ideas on why my system will not allow any print drivers to install?

Hi rrfhp,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand none of the HP drivers will fully install.
I will be happy to help you.
Are you signed in as the Administrator of the computer?
I would turn off all start up programs to make sure there isn't something blocking the printer.
Click on start, in the search box type in run, enter, then type in msconfig, click OK.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again by right clicking on the setup and selecting run as Admininstrator.
Don't connect the USB cable until prompted.
Try printing now.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab.
Turn the Antivirus software back on again.
Please let me know the results if you are still having issues.
Are you getting any error messages?
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Deskjet 3920 advanced printer drivers will not install on my laptop

I can't share HP Deskjet 3920 with Win 7 64 bit cause can't install advanced printer drivers for x64 on Win XP, error message like: "need some drivers from Windows XP CD-ROM" - and can't find it there (need for sRGB.ICM file).
If I manually point this file, the install process loops endlessly.
Spoiler (Highlight to read)
Spoiler (Highlight to read)
Spoiler (Highlight to read)

Hi Yaugen,
Try these instructions. The main task is to get Windows XP and Win7 to share resources.
Step one: Windows 7 Homegroup must be setup
Printer sharing must be setup in the Homegroup settings, if one of the computers in the network is using Windows 7.
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click Network and Sharing Center.
5. Click Choose homegroup and sharing options
6. If the Homegroup is not setup, you need to set up your homegroup before continuing.
Step two: Set the Workgroup on each computer
Each computer on the network must be set to the same Workgroup. The workgroup name needs to be changed from the default to a new name.
Windows XP:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The default Workgroup is WORKGROUP.
4. The name of the Workgroup should be changed from the default.
5. In System Properties, click the Computer Name tab.
6. Click the Change button.
7. Enter the Workgroup name that is used by your entire network. If you are changing the Workgroup name, use the same name used in Windows 7.
8. Click OK.
9. You must restart your computer for the change to take effect.
Windows 7:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The Workgroup is listed in System Properties.
4. The default Workgroup is WORKGROUP.
5. The name of the Workgroup should be changed from the default.
6. Change your Workgroup in Windows 7 by clicking Change settings.
7. Click the Change button.
8. Enter a new Workgroup name that will be used by your entire network.
9. Click OK.
10. You must restart your computer for the change to take effect.
Step three: Setup a share account on each computer in the network
Create a common share account on each of the computers, including the computer that is sharing the printer to the rest of the network. This share account must have the same name and password on each computer.
If you decide to use an existing account that appears on each computer all ready, this existing account must be password protected. If you do not want to password protect your default login, create a new share login as described in the following steps.
Windows XP
1. Click Start
2. Click Control Panel
3. Click User Accounts
4. Click Create a new account.
5. Enter the same user account name created as the share account on the Windows 7 computer.
6. Click Next.
7. Under “Pick an account type”, select ‘Computer Administrator’.
Note: In Windows XP you must select Computer Administrator in order setup a printer.
8. After you new account is created, select it under ‘pick an account to change’.
9. Click Create a password
10. Enter the same password used when creating the share account on the Windows 7 computer, following the directions on the screen.
11. Click Create Password button.
12. Log off your current user account and log into the new share account to activate it.
13. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Windows 7
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click User Accounts
5. Click Manage another account
6. Click Create a new account
7. Select Standard User
Note: The account created should be created with the lowest security setting necessary. Creating the share account as an administrator is discouraged.
8. Enter a new user account name. Use a name that is easy to remember as the account used for sharing resources across your network. For example: ‘ShareAccount’
9. After your new account is created, select it under “Choose the account you would like to change”.
10. Click Create a Password
11. Enter a new password, following the directions on the screen.
12. Click Create Password button.
13. Close any remaining opened windows, making a note of the new account name and password as you will need to create identical accounts and passwords on the other computers on your network.
14. Log off your current user account and log into the new share account to activate it.
15. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Step Four: Share the printer to the network
The computer that has the printer attached and installed by USB must have the printer shared to the network.
Windows XP
1. Open the printers and faxes folder in Windows XP.
Note: A hand symbol under the icon for the printer indicates it is already shared to the network.
2. Right click on the printer to be shared to the network.
3. Left click on Sharing.
4. Click “If you understand the security risks but want to share printers without running the wizard, click here”.
5. Select “Just enable printer sharing”.
6. Click OK.
7. Select “Share this printer”.
8. If the Share name is acceptable, click OK.
9. If you want to change the Share name, enter a new name. Click OK.
Note: If the Share name entered is longer than 8 characters, you will get a warning that the printer will not be accessible from MS-Dos computers.
Step five: Install the appropriate software for your printer
Install the printer software on the other computers on the network that will need to access the shared printer. Install the correct driver for the printer model for each computer on the network. Not all printers will need to have a driver installed, only newer printers.
1. Check for available drivers – visit the HP website and download available drivers.
Note: Even if you have an install CD for your older HP product, there may be an updated driver for your printer.
2. Launch the driver setup by double-clicking on the downloaded driver.
3. If the driver install process requires you to attach the printer USB cable to continue, click cancel instead. This will roll back the install, but it will leave the driver files installed.
4. Select the USB connection type. Look for the checkbox labeled “Connect later – Do not connect to the printer now. I will connect it later”.
Note: You might have to select USB connection type before the checkbox is visible.
5. Complete the install without attaching the USB cable.
6. After the software is installed, delete any icons created on the desktop. They will not be linked to the shared printer and will only result in errors if used.
Step six: Install the shared printer.
Note: Computers that are not sharing a resource to the network may not show up by name when viewing the entire network.
Windows 7
1. Click Start.
2. Click on Computer.
3. In the lower left pane, click on Network.
4. Double click on the computer that is sharing the printer.
5. Enter the name of your share account as the “User name”.
6. Enter the same password created for the share account.
7. Check the box labeled Remember my credentials.
8. Click OK.
9. Right click on the printer, left click Open.
10. Windows will find the previously loaded driver for the printer and complete the install.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Installing additional 32bit printer drivers on Windows Server 2008R2

Hi,
I'm trying to add additional printer drivers (32bit) on a 64bit server so that 64bit and 32bit clients can add printers from the print server. I have found several posts about this and none has helped me so far. I found one from GeorgeLawr that
I copied below:
I have found the best way to do this is:
Install the printer/driver for the type of device you are installing on the server, i.e. Xerox printer WCP7765 and driver for this printer (64-bit).
Share the printer out (optional).
Test print to make sure it works ok.
Then from a 32-bit client (must be logged into the client with an account that has admin rights on print server), browse the printer server shares, i.e. go to "Start\Run" and type \\printservername\ then go to "Printers and Faxes" right-click
and select "Connect" for the required printer and it will say it does not have the required drivers and will ask if you want to install.
Install the required 32-bit driver and it will install on the print server. You then have to enable this in the printer properties.
In the print queue window that opens up after you install the queue, go to "Printer\Properties\Sharing\Additional Drivers" and enable the "Intel Windows 2000 or XP" option (note, if you are doing this from a Windows 7/Vista client you might
have to click "Change Sharing Options" or something, before you can click "Additional Drivers" option).
And that's it. You should now be able to go to a different 32-bit client and add the printer and print no problem.
This one gets me closer to an answer; however, on step 5 once it asks for driver path, I direct it to the CD that has the driver and I get a message that states something similar to "this driver is not correct for this version of Windows"
It's like it's looking for 64bit drivers and the drivers on the CD are 32bit. The printer on the (64bit) server is already installed. I'm on the 32bit client.
Can somebody help me get this correct?
Thanks,
MC

Hi,
We can add drivers for client computers running 32-bit or 64-bit versions of Windows.
To add client printer drivers to the print server
==================================
1. Open Print Management.
2. In the left pane, click Print Servers, click the applicable print server, and then click Printers.
3. In the center pane, right-click the printer to which you want to add additional printer drivers, and then click Manage Sharing.
4. Click Additional Drivers. The Additional Drivers dialog box appears.
5. Select the check box of the processor architecture for which you want to add drivers.
For example, if the print server is running an x64-based edition of Windows, select the x86 check box to install 32-bit version printer drivers for client computers running 32-bit versions of Windows.
6. If the print server does not already have the appropriate printer drivers in its driver store, Windows prompts you for the location of the driver files. Download and extract the appropriate driver files, and then in the dialog box that appears, specify
the path to the .inf file of the driver.
Note: You might not be able to extract some printer drivers without installing them. If this is the case, log on to a client computer that uses the same processor architecture as the printer drivers that you want to add to the print server, and install those
printer drivers. Then use Print Management from the client computer to connect to the print server, and add the additional drivers from the Additional Drivers dialog box. Windows automatically uploads the drivers from the client computer to the print server.
For details:
Print driver installation on 32-bit versus 64-bit servers
http://blogs.technet.com/b/askperf/archive/2010/01/19/print-driver-installation-on-32-bit-versus-64-bit-servers.aspx
Hope this helps!
Best Regards
Elytis Cheng
Elytis Cheng
TechNet Community Support

Please HELP me install my Canon ip4300 printer drivers

Hi,
I just bought a Canon ip 4300 printer and I can’t get my computer
(ibook G4 14 in 1.0GHz) to install/recognize the driver.
I tried the installation CD, and downloading the latest driver from Canon.
But no luck.
When I go to the Printer Set Up Utility and try to add the printer, the computer can find the printer over the usb cable. But when I select it, it can't auto find the driver. It just gives me a selection of outdated Canon gimp print drivers.
I called Canon and they walked me through installing the drivers in the root user account... but that didn't do anything either. They said I would have to call Apple -- that it was likely something to do with permissions???
Since I don't have any Apple support left, I came here.
Please, if anyone has any ideas, I would love to hear them.
Thanks.
ibook G4 14 in 1.0GHz Mac OS X (10.4.8)

Start by repairing permissions (Disk Utility).

HP Print Drivers Upate 2.2 install won't complete

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