HP Printer 4235--incompatible ink cartridge

I need someone's help.  I was using my printer HP 4235, but had to leave for a couple of hours.  I didn't turn the computer or printer off as I was sure I was coming back to print.  Now I get the incompatible ink cartridge and this is the same cartridge that I was using 2 hours before.  It was doing a great job.  If you can't help me, and in the words of that great profit, Ralph Cramden, "This printer, to the moon Alice."  Help please.

I just finished chatting with a VERY helpful support guy on the HP website.  Apparently, my printer has "identified" my old print cartridge as a clone (non-HP) or as having been refilled.  The only problem I have with that is that it was brand new when my boss purchased it from a reputable big office supply chain.  My only option is to purchase a new print cartridge.  Guess that's what we will do, but this time I will keep the receipt until the cartridge runs out of ink.  Maybe the store would replace it instead.  Though I don't believe we found the real problem, I am impressed with the dedication of the support tech with my case.  I would love to think that your problem is different than mine, but you won't really know unless you call or chat with support.  Good luck.

Similar Messages

  • Incompatible Ink Cartridges

    Hello,
    My printer is currently giving me the error "Incompatible Ink Cartridges." This started occurring directly after a print, a print that came out poorly (faded text). The ink cartridges are half full and have never been replaced, in other words they are the factory default cartridges that were shipped with the printer.
    I've tried all recommended solutions, including taking out the cartridges and cleaning circuits on the cartridges. 
    The printer model is HP Photosmart D110. 
    Thank you to anybody who can help.

    Nothing elegant about it. However, if the cartridge that was bad is geniune HP, there is a good warranty on those cartridges:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    Best of luck,
    Mary
    {I work on HP's behalf}

  • Fix For Incompatible Ink Cartridge(s) Error for 4280?

    I was printing a series of 10 pages and on the 7th page the copy came out looking like double-vision!  The screen on the printer displays the error "Incompatible Ink Cartridge(s)".  The unit will not function at all.  I have shut down the printer, unplugged and replugged from both the rear of the printer and the wall.  I have taken out the ink cartridges and reinstalled.  Nothing works.  I find it hard to believe that I need two new ink cartridges when there never was a hint of reduced ink quality up until the point of the error.  PLEASE HELP!!!

    Are you using genuine hp ink?  There are a lot of companies out there imitating HP ink cartridges which are a lot more affordable.  I dont think HP likes the competition, so its possible their printers check for an authentication.  Maybe your genuine HP cartridges aren't authenticating properly.  I have been having this problem with my j4550, as well as having read posts from other users with this problem.  Try removing and re-installing the offensive cartridges.  This works on occasion for me, but you have to do it every so often.   If this doesn't work, and if HP doesn't publish an update for the Firmware, consider the new line of Kodak printers!  They advertise their ink is cheap enough they dont have to do this.  I have used HP printers for years, but if they cant figure this one out to better suit the consumers, perhaps it is time to switch companies.

  • Incompatible Ink Cartridge????

    I have a Officejet 6500 wireless printer, which has always performed admirably.  However, it is now telling me that i have an incompatible ink cartridge.  Its the magenta, which has been in there for at least 2 weeks already, printing along just fine.  The HP service center tells me that the magenta is really an ink cartridge for the Photosmart printer, which is ludicrous!  We have a Photosmart, and its ink cartridge wouldnt fit in the Officejet if i tried!  I have tried installing new printer drivers, closing the printer and restarting, replacing the ink cartridges, all to no avail.  Please help!

    Hi - first of all, let me apologize for how long it has taken for you to get a response. I don't know how this got overlooked.
    Your Officejet 6500 uses HP 920 ink cartridges. This must be what you have installed, since you say that the cartridge worked for two weeks before you saw the Incompatible Cartridge message. When you replaced this cartridge, you replaced it with a 920 Magenta, right? And you saw exactly the same, Incompatible Cartridge, message?
    I'm not sure what the service center was getting at, but there are Photosmart cartridges that look similar to the 920, but which would not work in your Officejet 6500. These cartridges would be number 564, if you are in North America. HP 564 cartridges are not compatible with the Officejet 6500.
    Please let me know if you are still having problems (I sure hope you've managed to figure this out though, as it's been so long).
    I work on HP's behalf.

  • Incompatible ink cartridge for hp deskjet ink advantage 3545

    I recently purchased hp deskjet ink advantage 3545. Till yesterday it was working fine. Today it started giving an error of  incompatible ink cartridge. I have neither changed the cartridge neither refilled the ink. In this forum I read that it could be issue of power cable. However, I also have the printer power cable connected directly to a wall outlet. Please help.

    Hi @kandyco,
    Welcome to the HP Forums!
    I understand that you are getting the incompatible ink cartridge error with your  HP Deskjet Ink Advantage 3545. I am happy to help!
    Please try the solutions within this incompatible ink cartridge guide. A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays on the Control Panel.
    Hope this guide is helpful, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Reader XI isn't printing highlights but ink cartridges are & full print colors OK in Word, etc.

    My Reader XI isn't printing highlights but ink cartridges are & full print colors OK in Word, etc.
    How can I correct this?

    Make sure your print dialog box is set to print comments. The highlights are comments.

  • Blurred Photo Printing after replacing ink cartridges

    Hi everyone,
    First post on here! I have a PSC 1355, which has always printed very good quality photographs, until yesterday. The old HP ink cartridges (Tricolor and Photo) were both low on ink so I replaced them with new HP ones (identical models) and ran the alignment procedure. There were no messages to say the alignment failed, but now the photos are printing blurred as if the cartridges are not aligned. There appears to be a slight overrun of ink outside the border of the print, which suggests misalignment to me.
    I put the old cartridges back and aligned them, but they now print blurred too. I reprinted a picture I'd previously printed to compare - the original print was pin sharp, but the new one is very blurred. I've cleaned the cartridges using the utility but no change. Paper is good quality HP photo paper, the same as I was using before. I haven't changed any other settings, print preferences, etc. Any ideas anyone??
    Thanks. 

    I am going to ask the very obvious question:
    You did get each cartridge in the correct place?
    You are using genuine Canon cartridges and not off brand or refills? <-----this is very important
    You have the correct paper settings?
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • Why won't printer acknowledge new ink cartridges

     i have windows 7 (64 bit).. HP Officejet 6500 Wireless..  I can print from computer and can copy ok  but i have changed all ink cartridges and the printer isn't seeing that it has new ink.. it shows all colors are out?

    I think you have the wrong forum.
    I'll answer anyway.
    Are the new cartridges new original HP cartridges?  If not they might not report ink levels correctly.
    Please mark the post that solves your problem as "Accepted Solution"
    Sometimes it takes several posts back and forth to get to a solution - please be patient.
    I am employed by HP

  • SOLUTION: for printer wont print using black ink cartridge. ETC.

    Black ink wont print in low resolution, you can't use high resolution if you selected plain paper. Choose "hp premium paper", even if you use cheap paper. Default Quality for this is "Best" but "Best" ONLY works IF you select a quality paper, such as "hp premium paper".
    It's a software fault, there should be no option for plain paper for black only printing.
    Hope this helps a few!
    Andy

    If HP Premium photo paper is selected the printer will print black using the color cartridges since pigmented black ink is not compatible with photo paper.  The printer will print much more slowly in photo mode and will put more ink than is intended on the page.
    If black is not printing when you print a nozzle pattern from the printer then likely there is an issue with the printhead or the ink delivery system between the ink supplies and the printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • C6150 message says unable to print due to ink cartridge empty BUT I just replaced the cartridge

    I just replace one of the cartridges 'cause message said it was low on ink.  It still gives that message after replacing cartridge and I rebooted the printer.  
    Any solution?

    I am sorry that you are having that issue with the printer. Here is a document that addresses quality output for your printer. It will give you troubleshooting steps to try to resolve that issue that you are having. Here is a link to that document. 
    http://h10025.www1.hp.com/ewfrf/wc/documentdocname=c01968417&tmp_task=solveCategory&cc=us&dlc=en&lan...
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • How can I restore desktop icon for hp 1000 printer to check ink cartridge levels, etc.

    How can I restore the icon on my desktop for my hp 1000 printer. want to check ink levels, print test page, etc.

    What operating system?  I recommend not using the software CD as it may be out of date.  Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HT4356 why does the printer says missing ink cartridges when i put the ink in the right place?

    could anyone help？

    That's something you really should take up with the technical support resources of the manufacturer of the printer. There's no way anyone here could guess without details, and it's definitely not an iPad issue.
    Regards.

  • 6510 printer not printing Black ink Error: NON-HP INK ????? IT is an 564 HP INK Cartridge ???

    Subject:   I ran out off black ink 564. Cartridge         PS: I purchased this ink cartridge at Staples .
    Purchased new 564  XL cartridge for my HP 6510 printer. that is approx 1 year old
    Insatalled  new 564 XL ink Cartridge.
    Problem : does not print black ink.
    Error: Used or counterfit carteidges original hp ink depleted.
    Attention!
    HP'S cartridge warranty does not cover NON-HP INK or carteidges.
    HP warranty does not cover repairs or service required after using NON-HP INK.
    HP does not guarante the quality or reliability of NON-HP INK.
    I ran a test sheet, a quqlity report, status report & also cleaned the printable heads through the printers maintenace program, but still does not print black . PS: I removed the cartridge from the printer & shook the cartrige vigurosly & looked up at my whute walls that got splashed with black ink,so i know there is ink ink in the cartridge.
    I  think i have a bad carteidge ,there is a small gold tab at the end of the cartridge if soemthing is wrong at this gold strip will it not report to the software,just saying dont know ??????????   Thank you for any reliable feed back that i may get.
    Regards GJS

    Hello @johnnyboston and welcome to the HP Forums!
    I'm sorry to hear of your troubles with your Photosmart 6510 printer, but I will certainly do my best to lend a helping hand
    I will suggest that you try the steps in this 'Incompatible Ink Cartridge' or 'Indicated Ink Cartridge Must Be Replaced' Message Displays on the C...l document to see if you can get the printer to recognize the cartridge.
    Is it a genuine HP cartridge?
    Let me know how things go with the cleanings and we'll go from there!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Printer said incompatible print cartridge

    I was printing some forms from my E-Mail. I printed the first form with no problem  . When i try to print the second form it came up incompatible print cartridge. I try everything I could think out. Can anyone help???
    Lisa59

    Hello @Lisa59,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the 'incompatible ink cartridge' error that you're getting on the front of your HP Photosmart C4480 All-in-One Printer. This error can be caused by either a hardware issue with your actual printer cartridge sensors, or it may be caused by a defective cartridge. Can I please have you follow the steps below to resolve this issue.
    To start, can I please have you click here. When the page opens please run through Solution two, Solution three, Solution four, and Solution five. This includes any sub-steps under each of the listed Solutions.
    Once the troubleshooting steps have been completed, please test printing again to verify if any cartridge errors appear.
    Please let me know if the steps I provided resolve your cartridge error. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Black ink cartridge does not print

    C4385 will not print from Black ink cartridge - have tried 2 new cartridges ink level is full
    Any ideas on a cause? and Fic?

    Hi, which printer model do you have?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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