HP printer 5510 not printing black ink after new cartridges installed

having an issue with the black ink not printing at all..Brand new HP cartridges. cleaned screen with hot water vent is open

Hi 6043kmb,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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HP C7200 printer/scanner not working with Mac after new router installed.

I recently had my DSL modem go out and replaced it with a combo modem/wifi router. Since the install, my mac can't detect my printer. If I install it via the printer's IP, it'll detect ink levels for a day or two, but still won't print, and won't even detect the scanner. It says the printer is off-line when I try to print. I've rebooted everything, reset the printing system, downloaded updates, and downloaded the latest HP software. Nothing helps. So much for "just works".
My little Windows 7 computer was totally trouble-free after I reinstalled the printer.

If the printer does support Bonjour and it does not appear in the Default Add Printer view then I would say that the Mac is set to a different subnet to the printer (and the Win7 PC). This could also explain why you can add the printer via IP but it won't print.
If the Mac is definitely on the same IP subnet as the printer then check you don't have an application running that could block Bonjour.
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Not printing black ink after new ink cartridge installed (HP Officejet Pro L7555)

I have an HP Officejet Pro L7555 on which I just replaced the black ink cartridge. Now it won't print in black at all. I have tried cleaning the printhead multiple times to no avail. I only get printouts of boxes in all colors except black and nothing else written on the page at the end of each printhead cleaning cycle.
When I print the Self Test Diagnostic Page, it comes out in Magenta instead of black. On this page, it shows that both printhead are in good condition. The ink level on the black ink cartridge is shown to be full as would be expected for a newly installed cartridge.
I have replaced other cartridges on this printer before, and have not had this issue. Could anyone please help?

Thanks, garytech1. I have seen the document.
Solution 1. I have used and am using only genuine HP cartridges. The one I recently replaced was black. I have replaced the other colors before without problems.
Solution 2. I am using the correct type of paper. There are no streaks on the printouts. Any printing I try from a document with black text comes out blank. The only two types of printouts I have obtained are:
a. The Self Test Diagnostic Page, which comes out in magenta and it has no streaks. It also lists the status of the printheads as being good.
b. The printout that follows a printhead cleaning that has all color boxes except black. There are no streaks here either.
Solution 3. I have checked the print settings (I have Windows XP SP3) and they are all correct.
Solution 4. I have printed the PQ Diagnostic page and it is all blank except for some colored boxes. There are no streaks in them. No grey boxes appear.
Solution 5. There is nothing wrong with the images or documents I am trying to print.
Solution 6. I don't see why I should have to spend $70+ to replace the black/yellow printhead when:
a. The yellow color comes out fine in the colored boxes
b. All the diagnostics (the ones that are in the installed software as well as the ones I obtained from the HP website) all show the condition of both printheads to be good, and
c. When all printing was working just fine before I replaced the cartridge. Is there a physical way to clean the printheads since it appears from all of the above that it is the genuine HP ink that may have actually plugged it up?
Thanks for your help!

Re: Not printing black ink after new ink cartridge installed (HP Officejet Pro (edited)

Well 1 to 2 years later I have the exact same problem described by the posters with my OfficeJet 4020. My black printing started to deteriorate as the cartridge went empty, put in the same HP cartridges I have been buying at Costco since I bought the printer there 2 years ago, first new black cartridge printed poorly then just started to come out blank as described above. Put in second new cartridge Also ran all the cleaning and alignment tests and functions. no improvement and no malfunction found. While doing this I used up the three color cartridges which printed okay, it was just the black. Even went out and bought a third new cartridge from Staples to make sure the Costco ones weren't just bad. This HP replaced a Canon that lasted for ages and it's a problem already.
Did anyone ever find a solution to the HP black cartridge blank printing problem?

What is the model of your printer - there is not an Officejet 4020 that I can find. Is your model an Officejet 4620? If so I suggest you call HP support regardless of warranty as described in the post here. If you are in the US call 1-800-HPINVENt, elsewhere see the contact information here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

NP Officejet H470 - willl not print after new cartridge installed

Changed my black cartridge and now will not print at all. Document shows briefly in printer dialogue box but then disappears. Printer makes a noise like it wants to print but then nothing happens. Printed fine before cartridge change! Any ideas?

I bought a new unit. First thing it would not work. Pause light and start light flashed. finally after much research on HP site and elsewhere I solved it myself!
I found a part loose in the unit! Open the ink door, see a 1/8" +/- diameter rod under the print carriage, look at the right end, there is a white part that should be down and probably should click into place. Mine was up at a 45 degree angle. It went down easily, but did not truly click into the receiving hole, however it was enough that the printer worked!
The left side was down, but yours may bear checking.
HP puts you through all the testing stuff, but fails to rememder that printers are electro-MECHANICAL devices and can fail on the mechanical side.

Won't print black ink with new cartridge

I have read all advise. Black stopped printing. New genuine HP cartridges. Did partial and whole resets. Cleaned printhead. Removed all cartridges and case and cleaned well. Very gunky. Still won't print HELP ME! Have read thru all the posts and did everything

The post here may help resolve black not printing on your Offcieejt 6500, go through all the troubleshooting steps in the document referenced there and if that does not resolve the issue then try soaking the printhead.
If this does not resolve the issue you may need to replace the printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Officejet 6100: yellow light continues to flash after new cartridge installed

Printer won't print and yellow flashes. I have reinserted the new HP yellow ink cartridge several times, bu the yellow light continues to blink and the printer still will not print. Help!

Hello there! Welcome to the forums @minnette
I read your post about the issues with the yellow ink cartridge you are facing with your Officejet 6100. My best suggestion to you, would be to try the steps from the document I have posted you below.
An 'Ink Cartridge Problem' Error Message Displays on the Computer
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi JordoGelbo,
Thanks for visiting Apple Support Communities.
If you are trying to set up a printer wirelessly, first take a look at the guide found at this link:
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You can review the steps in the "Add a Wi-Fi or network printer" section to make sure your printer is being properly set up.
If the printer is still not visible, the section called "Add a network printer by its IP address" can be helpful.
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HP 5510 wil not print in black ink after installing a new black ink cartridge

My HP 5510 printer will not print in black ink after installing an official HP black ink cartridge. I see other people have had the same problem. I have gone through all the troubleshooting suggestions.
I would like to know if anyone has been able to fix this problem. I just spend money on a new XL cartridge. Any help/suggestions would be appreciated.

Hi @obxgirl,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Black ink is not printing but the printer states that the black ink cartridge is full

Hi.
I was printing something and the printer was working fine after i changed the black ink cartridge. After a few minutes, i continued to print and the ink was extremely light (almost unseeable unless it was held up to a light) for some words and non-existing for others. I tried cleaning the printerhead and the ink cartridge as well as resetting the ink cartridge but that did not help. I tried using anther black ink catridge but that didn't help. The printer does not state that the cartridge is damage or low in ink. When i printed the quality status, it stated that ink levels were good but showed the box for the black in to be completely empty. I tried to use the clean cartridge and align cartridge functions in tools but that did not help. Rather, when i performed the aligned cartridge, it stated that the alighment failed. I'm not sure what I should do to fix this problem? Any suggestions?

@BabyBluePanda, welcome to the community!
I read about the black ink troubles you've been having with your Photosmart 7525, and I'd like to help.
I absolutely understand you've tried the majority of troubleshooting for this issue however, please take a look at this guide I have linked you to below and ensure you've tried all of the steps.
Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series
If the black ink is still not printing, a faulty cartridge or printhead could be to blame. If that seems to be the case, please give us a call.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Photosmart 6510 series network printer will not print black after changing cartrage

HP Photosmart 6510 series network printer will not print anything that is black or has black in the picture after changing cartridge, all other colors are working properly after changing. Does not look like any damage to the cartridge or the insert where you plug in the ink. The well where the ink pad and the cartridge meet is damp with black ink. So not sure what is going on

Hello dinger57 and welcome to the HP forums!
I understand since changing the black cartridge the black ink has not been printing. I'm sorry to hear this, but I will definitely do my best to lend a hand
I will suggest that you start with following through this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. If the issue persists after that can you please let me know what country you're in and whether the printer is in or out of warranty? Thanks! Please feel free to private message me the country information.
Hope to hear from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My printer is out of Black Ink .... why does my Scanner Not Work anymore?

My printer is out of Black Ink .... why does my Scanner Not Work anymore?

Hello Londen.
The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the model of the printer you are using. We look forward to hearing back from you!

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HP printer 5510 not printing black ink after new cartridges installed

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