Hp printer 6820 not printing via Windows 8

The printer was initially setup with the wizard on the Desktop. All other systems can print include two Apple Mac laptops, a Windows 7 laptop,  iphones, android based phone and tablet.
On the Windows 8 desktop, the system worked and then stopped working. That is becomes unavailable in Windows 8 and goes offline.  The printer has a host name. I used the HP web access page to connect to the printer and change the name and it works for a while, i.e. the printer is back online in Windows 8. The router appears to use a different name. The HP 6820 printer seems to pickup the name from the router. Changed the name on the router to the name I want and now the printer cannot be reached from desktop.  All other operating systems print just fine to the printer but not windows 8
Any clue?

Your HP Printer will acquire its LAN address via DHCP (from a range of IP Addresses) OR
a Specific IP Address (Static, Assigned IP) from your home (or office) Router.
The printer's Wireless LAN (Wi-Fi) connection will have an IP address AND
if you have a wired Ethernet port (like 6830) that will be another IP address.
My Preferred Method (Best Practice) is to Configure the Home Router (Administration) to Assign Static IP Addresses to the Home Network (LAN) Printer. Most Router setup screens will use the Ethernet MAC Address (port) to properly assign IP Address to each port.
In this way, you don't have to worry about "reassigned" IP addresses for the printer, due to LAN changes, or during reboots of the router.

Similar Messages

  • Redirect Printer is not working in windows 2008 R2 Server( Server Running as AD and Terminal Service(both role in single server))

    Dear Team
    i need solution from Microsoft for the issue;
    My infrastructure
    - Windows Server 2008 R2 (Role - AD and Terminal Service)- Updated
    - Client Machine running with windows 7 pro (Updated)
    - Client Using RDP Client to connect Windows 2008 Terminal Session
    - All are working fine, but Redirect Printing is not working (Through Windows 7 Pro) ... (HP Laser Jet 1020 plus - attached in Client PC)
    - it is working fine from Windows XP
    - i was done All terminal setting in both end, also try RDP Login with Administrator User, but issue is not resolve;
    What Microsoft can say about the issue;
    Thanks & Regards,
    VIMAL PRAJAPATI | 09824111686

    Have you checked the Print Service log in event viewer?
    Here's How.
    I have the Microsoft XPS driver on my clients, so I use that fact to my advantage below.
    Click Start Button/Administrative Tools/Remote Desktop Services/Remote Desktop Services Manager on the RDSH server
    Click the Sessions tab.  PC’s are listed Under Client Name by their computer name.  Take Note of the corresponding
    ID.  We will use this to locate the Printer information in the Event Log.  
    In the Event Log open Application and Services Logs/Microsoft/Windows/Print Service/Admin/ and Find the Event ID 823 entry that has the corresponding ID from the sessions tab you previously noted.  
    This Event Log Entry is created at Logon and you can only get the session ID when they are logged in.
    This tells you what client printer was mapped for the client.  The name that appears is the name of the Printer that was set on the client when the printer was installed.
    See if you see any errors here.
    If you see Event Id 823 with the following message “The default printer was changed to Microsoft XPS Document Writer,winspool,Ne00:. See the event user data for context information.”  Twice in a row with no other messages in between, and the first occurs
    at the time the user logged in, then their printer was not properly redirected.
    You see the Microsoft XPS driver mapped for each session prior to Easy Print redirecting the client machine’s Default Printer.
    Since your printer is the HP 1020 I would bet the driver on the client does not work with Easyprint.  I would try the  the HP Universal Print Driver or the driver for a printer that is very close, like the HP 1018.
    Thanks,
    Jeremy

  • My Image CLASS MF4350d printer is not recognized by windows 8-64 bit

    My Image CLASS MF4350d printer is not recognized by windows 8-64 bit any help how can i fix the problem. I just bought new HP computer from Future shop and it came with Windows in it. but this windows8 doesnt have drivers for my printer Image Class MF 4350d. Now I hve no clue how can i fix this isue. Because I checked on Canon website for drivers and downloaded and run the drivers, but no solution for my printer at all.

    Yes. I have the latest version intalled but this hasnt helped.
    I thought it could be to do with the Shuffle not having enough of a battery charge.
    So i plugged it into the wall charger and then tried this didnt work either.
    It wont even play music for some reason. The only information I get in the earpiece when I turn it on is what the battery level is at.

  • Hp laserjet 1022 = this printer is not supported under windows 7 shares?

    hp laserjet 1022 => this printer is not supported under windows 7 shares?

    Yes I understand, but this printer is not installed on a network share. Always remain sown printing in the print queue. Consequently, I ask if you can type HP 1022 printer in Windows 7 share?

  • HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

    HP Color LaserJet CP2025  / Windows 7(64bit)-Why the printer does not print color letters??

    Could be a lot of reasons. First try to print a supplies status page- If that prints with color on it, you have a driver problem.

  • My wireless HP Deskjet 3050 printer will not print from web sites.

    My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
    The printer is connected wirelessly to a network and this occurs when I use a laptop on the network. It is also connected via cable to a desktop computer but there is no problem in printing from the desktop.
    Any assistance would be appreciated.

    That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam. 
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out?

    Question
    HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out? edit

    Thank you for posting your list of installed Extensions. One of them might be intercepting the menu command. Since you have the Add-on Compatibility Reporter, it's possible that an older add-on that doesn't actually work well with Firefox 5 could be to blame. Could you try disabling the "HP Smart Web Printing" extension and see whether that makes any difference?
    Also, you can simulate a print button on a web site by pasting this to the location bar and pressing Enter. You also can save it as a bookmark for easier access (when scripts are saved as bookmarks, we call them bookmarklets). Hopefully you won't need it for long.
    <br>javascript:void(window.print());

  • Message that printer cannot be found in directory; my printer is not printing

    My HP Photosmart 5514e - all in one printer - will not print.  I have gotten a message that it is not found in the directory.  I have tried so many different things -- printer will be 3 years old at the end of the month.

    Hey there @pattysc , welcome to the forums
    I read your post about your Photosmart 5514 not printing from your Windows XP system, and I would like to help.
    I would like for you to start with running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
    Please send me the results in a screen shot, or through written text is alright too!
    Try printing from Notepad, and from a website, for example. Let me know if you can print from either place. It's always good to test print from more than one program as sometimes a program has a glitch and won't print.
    Also try making a copy from the front of the printer, and tell me if copies work.
    In the meantime, you can try a power reset, firmware update, and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Getting the Latest Firmware and Product Updates
    I look forward to hearing from you,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Printer does not print. Even the test page did not print. I put in a new cartridge.

    Printer doesn't print.

    adnerb wrote:
    My printer does not print the computer screen says scanner failure. I have a HP Officejet 5610v All-in-One printer. The printer is connected with USB.  The operating system is Windows Vista.  Help!!
    See the troubleshooting steps in this page.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • OS X 10.6.7 Canon All-in-One 480 Printer will not print files, only blank pages. Have to go to Utilities, Disk Utility  and Repair permissions for a temporary fix. How can I get a permanent fix?

    After upgrading to OS X 10.6.7., my Canon All-in One MP 480 printer will not print. it says it is printing, but the sheet of paper just runs through the printer and comes out blank. I finally went online to just answers.com and got a fix involving the System preferences, printer and fax. i was told to go to Applications in the HD, thenUtilities, then Disk Utilities, highlight the HD and check on Verify Disk. If it says Disk is OK, click on Repair Permissions. At first, that worked, but the next time I went to print after turning the printer off, it refused to print and just ran the sheet of paper through blank. Once that happens, there is no way to go back to printing the file that failed. I fiinally had to copy and paste the info from the file that would not print and put it in an email to myself and then print that. This is very frustrating, and I would really like a final solution for the problem.
    bettyfroomneedham

    There's a lot there, so I'll start with the parts I can answer quickly.
    The "ACL found but not expected..." messages can be safely ignored, so says this article
    http://docs.info.apple.com/article.html?artnum=306925
    (look below all the "SUID" examples)
    I had changed my Desktop image earlier but when the "Installing 1 item" window came up it changed back to the back ground that you first see on your desktop after installation.
    Leopard installs updates a bit differently. If it's simply an application that does not change system files, it installs them like before, without having to restart. If the update is to the system, then you must immediately "restart," It then goes to that stars and purple screen to perform the installation. Before, it would do the installation while you still had control of the Mac and would prompt you to restart when it finished the installation. This change probably make things more secure and reliable, because you aren't allowed to do other things on the Mac while system updates are being installed.
    Please post back with the remaining point of concern.

  • Printer will not print word documents or documents from internet however does a test print

    My printer will not print word documents or documents from the internet.  However it does complete a test print.  I have uninstalled and reinstalled printer.  I have disabled and enbled the firewall and have run the test doctor programme, which has been unable to identify any problems.  I have a HP deskjet 3050A all in one J611 series printer.

    Sorry that you are having a problem with printing word documents and internet. 
    Are you connected USB or wireless?
    You can try to download an alternative driver and check to see if that works. (Shane_R) has a great post on how to do so. 
    The deskjet 990c is usually the better one. 
    http://h30434.www3.hp.com/t5/Printer-All-in-One-So​ftware-Drivers-e-g-Windows-8/How-to-Assign-Alterna​...
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Epson 777i printer will not print

    Epson 777i Printer will not print
    I am using an imac with the Epson Stylus Color 777i printer,Gutenprint v5.2.3 and also the Epson 580 printer.
    Yesterday the 777i stopped printing.  It is in the paused mode. I have replaced the ink cartridges and have tried to
    perform troubleshooting but, the printer will not respond to any commands.  The green light is on, neither of the
    other two lights are on.
    The 580 printer is working with no problems.
    I need some assistance to get the printer back on line if at all possible.  I am not too tech smart, but can follow
    directions well.
    Fred Holmes
    Lompoc

    Mac OS X: About the Reset Printing System feature ...
    http://support.apple.com/kb/HT1341?viewlocale=en_US
    10.5/10.6/10.7/10.8 instructions...
    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
    if you hold option and click the "-" tab it resets the printing system.
    http://www.macosxhints.com/article.php?story=20031215144430486
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • Epson R200 printer will not print

    with an intel mac with osx 10.6 and adjusting in the firefox print window
    as necessary my printer will not print. The Epson print icon appears then deletes. In the print queue there is a blank.
    The printer works well with Safari

    Mac OS X: About the Reset Printing System feature ...
    http://support.apple.com/kb/HT1341?viewlocale=en_US
    10.5/10.6/10.7/10.8 instructions...
    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
    if you hold option and click the "-" tab it resets the printing system.
    http://www.macosxhints.com/article.php?story=20031215144430486
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • **HELP** My C309a printer will not print!!

    I have a C309a HP Photosmart Premium printer. I operate it thru a wireless att dsl modem. Suddendly, after some HP update, it no longer responds to the Print.  I have run several self diagnostics online. Thus, I first made sure the wireless connection is operative (YESI disconnected and reconnected just to make sure) then 1: uninstalled the Printer driver. 2: Installed the CD printer dirver. 3:Unistalled the CD printer driver. 4:Installed and unistalled the HP website drived for windows 7 64 bit (three times).  I have called HP tech support and was helped by a friendly guy who had me repeat step 4 two more times . We have concluded A: the the printer is indeed connected to my wireless network. B: the copy feature works on the printer. C:the Scan feature works and successfully uploads the scan onto my computer. However, the the printer will not Print!!  When I hit the print button on a document, web page, or anywhere on the computer the printer does nothing!! The test page on the HP site does nothing as well.  Not a whisper.  Anoher odd thing is that I cannot  augment my printer properties (the window that allows you to select draft, black and white printing only, or paper size).  When I hit this button I am receiving some OXE..... error window.  The HP tech stated that i had to have ink in all of the cartiriges for it to respond to print and attempted to sell me some over the phone.  My color and photo black ink have been dry for over 8 months. CAN ANYONE HELP ME???!!!!

    Well, I think the simple answer is that, yes, you have to have ink in all of the cartridges for the printer to print.
    You can also download and run this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
    What does it say?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Need help . Bought original HP 21b ink for F370 all in one printer , its not printing

    Hi , 
    Need help . Bought original HP 21b ink for F370 all in one printer , its not printing at all .Kindly mail at [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]
    . Thanks .

    Hello @Bn23 , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're running into print issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Also, when you print, does a blank page come out, or does no paper feed through the printer?  Is there any errors that come up?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

Maybe you are looking for

  • I want to Remove RSS icon from the address bar when I click on My SMF Forum

    I have a SMF forum when I click on the login page I see an RSS icon in the right of the address bar next to a star. The forum opens in an RSS to subscribe, which is stupid as it is not an RSS feed, it is a forum. I want to get rid of this and do not

  • My Blackberry died! Help!

    So I was out and I picked up my BB and pressed the unlock button at the top, nothing happened so I pressed all the keys and it still didn't turn on. The battery was nearly fully charged, so it could'nt have died and to make sure, I've put it on charg

  • Keynote Tutorial Video Clips

    Apple's video tutorial clips are not working. I assume quicktime and I get nothing in the viewing window or a Quicktime question mark at www.apple.com/iwork....... in their support area. Thanks for some reason why Apple's videos are not working.

  • Error message failed "ALIGNMENT" after changing black cart on 7360 no black print.

    I have an issue with black print on my 7360, I installed a new black cartridge, ink level monitor displays full. printed test page no black print and have" failed alignment"  message after running this test. Tried to run clean" print head" same resul

  • OAS: Is there a version already released to support Servlets

    Is there a version of OAS already released to support Java Servlets? And if such a version is not yet released, when it will be available? We prefer to believe Oracle and do not want to use the Sun Java Web Server. I liked a lot the ready DBServlet c