HP Printer and Fax Drivers fails to install, 10.3.9

I am using an iMAC G5 running 10.3.9. Purchased an HP Officejet J6480 all-in-one printer. HP Printer installer fails midway thru install when it reaches the install for the fax drivers. I have downloaded both updates of the driver (9.7 and 9.7.1) from HP and and separately attempted to install each. In both cases, the install failed again at the fax driver install.
I have gone stepwise with HP phone support for both install and uninstall for each HP installer(9.7.1) and the install failed at the same point. HP's assessment is that their product say's it is 10.3 compatible and since it fails only after reaching the the fax driver install, it must be an Apple problem.
Note: I installed the printer on my work-issued Windows XP laptop and it works fine including faxing.
If anyone can provide guidance, it would be appreciated. Thanks in advance.

Hang on, the 10.3.9 Mac only had 256MB RAM ? Could be part of the cause. I remember reading the minimum requirements, and I do remember it was more than 256MB RAM, maybe 384MB.
I downloaded the 9.7.1 update, it's nearly 200MB. OUCH! Didn't try to install it on my 10.3.9 G4, but did check if it would allow a partial install with a little bit of trickery. It didn't want to play.
Try again with the 2GB installed, if it's still playing up I'll try installing it here. At least then we'll know.
I've loved HP too, had HP and Epson before moving to Canon. The HP was great, but the new kit I looked at (might have been a 6300 Series model got truly awful customer ratings on Amazon and HP sites, especially from Mac users on all versions of OSX.
I'm hopeful the extra RAM will make all the difference.

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