HP Printer Control app for Windows 8

HP Printer Control enables you to set up and access your connected HP printers.
We hope that the HP Printer Control app enriches your experience with HP printers and Windows 8. Please tell us about your experience -- what you like, what you don’t like, issues you may encounter, and areas where we could make the app better for you.
For more information, visit the HP Printer Control App support document.
Supported Printers:
HP Color LaserJet CM1300 MFP
HP Color LaserJet CM2320 MFP
HP Color LaserJet CM3530 MFP
HP Color LaserJet CM4540 MFP
HP Color LaserJet CP1510
HP Color LaserJet CP2025
HP Color LaserJet CP4025
HP Color LaserJet CP4525
HP Color LaserJet CP5220
HP Color LaserJet CP5520 Series
HP Color LaserJet CP6015
HP Color LaserJet Pro MFP M176
HP Color LaserJet Pro MFP M177
HP Deskjet 1000 J110 series
HP Deskjet 1010 series
HP Deskjet 1050 J410 series Scan
HP Deskjet 1510 series
HP Deskjet 2000 J210 series
HP Deskjet 2020 series
HP Deskjet 2050 J510 series Scan
HP Deskjet 2510 series Scan
HP Deskjet 2520 series Scan
HP Deskjet 2540 series
HP Deskjet 2640 series
HP Deskjet 3000 J310 series
HP Deskjet 3050 J610 series
HP Deskjet 3050A J611 series
HP Deskjet 3070 B611 series
HP Deskjet 3510 series
HP Deskjet 3520 series
HP Deskjet 3540 series
HP Deskjet 4510 series
HP Deskjet 4610 series Scan
HP Deskjet 4620 series
HP Deskjet 4640 series
HP Deskjet 5520 series
HP Deskjet 6520 series
HP Deskjet F4500 series
HP Deskjet Ink Adv 2010 K010
HP Deskjet Ink Adv 2060 K110 Scan
HP Deskjet Ink Advant K209a-z
HP Deskjet Ink Advantage K209a-z and K209g
HP Envy 100 D410 series
HP ENVY 110 series
HP ENVY 120 series
HP ENVY 4500 series
HP ENVY 5530 series
HP LaserJet 100 color MFP M175
HP LaserJet 200 color M251
HP LaserJet 200 color MFP M275
HP LaserJet 200 color MFP M276
HP LaserJet 400 M401
HP LaserJet 400 MFP M425
HP LaserJet 500 color MFP M570
HP LaserJet 600 M601 M602 M603
HP LaserJet Enterprise 500 color M551
HP LaserJet Enterprise 700 color MFP M775
HP LaserJet Enterprise 700 M712
HP LaserJet Enterprise color flow MFP M575
HP LaserJet Enterprise flow MFP M525
HP LaserJet Enterprise flow MFP M830
HP LaserJet Enterprise M4555 MFP
HP LaserJet Enterprise M806
HP LaserJet Enterprise MFP M725
HP LaserJet M1522 MFP
HP LaserJet M9040 MFP
HP LaserJet M9050 MFP
HP LaserJet P1100
HP LaserJet P1566
HP LaserJet P1600
HP LaserJet P2050
HP LaserJet P3010
HP LaserJet P4000
HP LaserJet P4010
HP LaserJet Pro CM1415
HP LaserJet Pro CP1020
HP LaserJet Pro CP1520
HP LaserJet Pro M1536dnf MFP
HP LaserJet Pro MFP M125-M126
HP LaserJet Pro MFP M127-M128
HP LaserJet Pro MFP M435
HP LaserJet Pro MFP M521
HP LaserJet Professional M1132 MFP
HP LJ300-400 color M351-M451
HP LJ300-400 color MFP M375-M475
HP Officejet 100 Mobile L411
HP Officejet 150 Mobile L511
HP Officejet 2620 series
HP Officejet 4500 All-in-One G510g to m
HP Officejet 4500 G510a-f
HP Officejet 4500 G510g-m
HP Officejet 4500 G510n-z
HP Officejet 4500 Wireless All-in-One G510n to z
HP Officejet 4610 series Scan
HP Officejet 4620 series
HP Officejet 4630 series
HP Officejet 6100
HP Officejet 6500 E710a-f
HP Officejet 6500 E710n-z
HP Officejet 6600
HP Officejet 6700
HP Officejet 7000 E809a
HP Officejet 7000 Wide Format Printer
HP Officejet 7110 series
HP Officejet 7500 E910
HP Officejet 7610 series
HP Officejet Pro 251dw Printer
HP Officejet Pro 276dw MFP
HP Officejet Pro 3110
HP Officejet Pro 3610
HP Officejet Pro 3620
HP Officejet Pro 8100
HP Officejet Pro 8500 A910
HP Officejet Pro 8600
HP Officejet Pro X451dn Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X476dn MFP
HP Officejet Pro X476dw MFP
HP Officejet Pro X551dw Printer
HP Officejet Pro X576dw MFP
HP Photosmart 5510 series
HP Photosmart 5510d series
HP Photosmart 5520 series
HP Photosmart 6510 series
HP Photosmart 6520 series
HP Photosmart 7510 series
HP Photosmart 7520 series
HP Photosmart B010 series
HP Photosmart B109a-m
HP Photosmart C4600 series
HP Photosmart C4700 series
HP Photosmart Ink Adv K510
HP Photosmart Plus B209a-m
HP Photosmart Plus B210 series
HP Photosmart Premium C309a-f
HP Photosmart Premium C309g-m
HP Photosmart Premium C309g-n
HP Photosmart Premium Web C309n-s
HP Photosmart Wireless B109n-z
I work for HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution".

Hi qunbea,
Have you tried using the HP Printer Install Wizard or downloading the printer drivers and software from hp.com?
Supported Printers for Windows 8 and Windows 8.1
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&lc=en&cc=us&destPage=document&dlc=en
If your full printer model is "HP Photosmart e-All-in-One Printer - D110a" then here is the link to download the software from hp.com.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4023246&task=&
- Carolyn
Although I am an HP employee, I am speaking for myself and not for HP.
* Click the KUDOS star on the left to say “thanks” for helping!
* Please mark a reply “Accept as Solution” if it solved your issue so others can find it.

Similar Messages

Is there port of "HP Printer Control " app for Windows Phone?

Are there port of "HP Printer Control " app for Windows Phone? This is at the same time request if there is not.
Regards.

Hello Zubru,
I saw your post, good question! There are no apps at this time available for the windows phone however here is the link to the HP ePrint site to keep an eye out for any possible changes to that.
Click the KUDOS star on the left to say “thanks” for helping!
Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
I work on behalf of HP.
I worked on behalf of HP.

Re: HP Printer Control app for Windows 8

do I need some kind of disc to install my printer? it's been packed for a year and just plugged into laptop???? i just want to print something!! thank you

Hi @mallorygreen
Welcome to the HP Support Forums. I gather that you would like to learn how to install your printer onto your computer.
To better assist you, would you please provide some additional information?
What model and product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)? Please note that not all HP printers support all methods of connectivity.
Are you using Windows 8 per the thread title? whatsmyos.com
Thank you and I look forward to hearing from you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Printer control app for iphone

is it possible to roll back to a previous version of the Printer Control app for iphone? I recently and stupidly updated the HP Printer Control app when offered through itunes on October 30 and have lost all the functionality I previously had to print directly from my iphone to my photosmart 7520. Previously I could print whatever pages I chose from Safari and could change the print settings for either draft or normal, colour / black & white before printing. Now when I try to print a page, you don't get the option to just print page 1 and it wastes ink. If I open a pdf (all I've tried so far) document within this new AiO Remote app - even though my printer is listed and supposedly set up - I can't print at all! I desperately want to ditch this abysmal update and go back to the version that worked perfectly. I have conctacted Apple and they were unable to help as it's a third party app and referred me back to HP. Does anyone know how to do this?

Hi brattynat. I have found a few older documents which might help you revert back.
Just to clarify, when you print from Safari, what are you clicking exactly to start your printing process?
How do I downgrade an iPhone app to a previous version?:
http://www.iphonefaq.org/archives/971543
Recover Older Versions of iPhone Apps After Updating:
http://gigaom.com/2010/08/25/recover-older-versions-of-iphone-apps-after-updating/
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Hp printer control app for ipad cannot see my printer

Hello Everyone,
I downloaded hp printer control app for ipad & hp eprint app. the eprint could see my printer (hp 6450 all in one printer) but I cannot print documents. The hp printer control app cannot see my printer, what can i do to print my documents.
Peter

Hi grandslam36,
I see that you're trying to print using your iPad. I would take a look at the document below.
Hp Photosmart 5520
Let me know how it goes.

HP All-in-One Printer Remote App For Windows Phone 8.1 Troubleshoot

Dear HP,
Device Nokia Lumia 520
OS Windows Phone 8.1
Printer HP Officejet Pro 8600 All in One Printer
I have installed HP All-in-One Printer Remote on my smartphone as well as on my PC having Microsoft Windows 8.1. The PC app is running
fine but on my smartphone, app can't find my HP Wireless printer. All Devices(PC, Smartphone, Printer) are connected to same wireless LAN Network.
Regards
Sahyog Vishwakarma
Mob.: +91-7206369455
Yamuna Nagar
Haryana

Hi,
The app for Windows phone is a BETA version. In my case (also a Nokia) it can find my printer but when sending something to printer, printer won't print. Again, it's only a BETA version.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Print Control App for Iphone

I have down loaded the HP Print Control App from the app store. I am unable to connect to my macbook. I have spoken with Apple and they have indicated this is an hp issue Please help if anyone knows a way to mak this work

Hi coolshooter,
I'm sorry to hear you are having issues with HP's Printer Control app.
To be able to further assist you can you please provide the following information;
1) What is the model/product number of your HP printer?
2) What operating system are you running on your MacBook?
I have included some information regarding HP's Printer Control app from Apple and HP.
iTunes Preview of HP Printer Control App
https://itunes.apple.com/us/app/hp-printer-control/id469284907?mt=8
HP Printer Control for iPad, iPhone, and iPod Touch
http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
HP Printer Control Mobile App FAQs
https://h10025.www1.hp.com/ewfrf/wc/document?docname=c03561640&lc=en&cc=us&dlc=en
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Printer Control App for iPad

I use the above app mainly for scanning straight to my iPad and it is very good at that. I have one niggle in that I have to set the page size for each page I scan. Being a UK user A4 is the main paper size in use rather than US size. If we could set the default page size to our own preference it would be a boon

Hi grandslam36,
I see that you're trying to print using your iPad. I would take a look at the document below.
Hp Photosmart 5520
Let me know how it goes.

HP Printer Control App installed on my pc windows 8 but wont update in windows store

Ii have downloaded the hp printer control app on my desktop pc which is windows 8, it shows my printer which is the HP Photosmart B110a its product number is CN245B. It keeps saying in my windows store app that it needs to be updated as other apps do but it just says pending constantly and theres no change ive used the app to get software for printer such as certain wizards and such. but it wont update ive got a hp printer control app on my ipod touch too and this also has no trouble picking up the printer and works fine, is it because ive got windows 8? please can someone help as its not right for it just to be there stuck not updating, thanks
lollykaye2005

A bit of a shot in the dark, but this appears to be an issue with pulling down the update from the Windows Store. I have not run into this issue directly, but this thread has a lot of information.
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-are-pending-...
The one tidbit that might help here from that thread is:
"finally I found a solution. go to troubleshooting (press win+w >then type troubleshooting). now a window opens in desktop. click "fix problems with windows updates". now click next. windows will search for solutions, but it wont find anything. then windows will ask if u want to try in administrator mode. click yes. windows will find and solve the problem. that's it."
I work for HP.

Make a flashlight App for Windows Phone 8.1 (TorchControl not supported)

I want to develop a simple flashlight app for Windows Phone 8.1 (non Silverlight). I used the TorchControl but it returns a false when i tried to run on my Device
Here is the code i Used
private async void SwitchOn(object sender, RoutedEventArgs e)
var mediaDev = new MediaCapture();
await mediaDev.InitializeAsync();
var videoDev = mediaDev.VideoDeviceController;
var tc = videoDev.TorchControl;
if (tc.Supported)
if (tc.PowerSupported)
tc.PowerPercent = 100;
tc.Enabled = true;
else
res.Text = "not Supported";
Is there any other way to do that..
Thanks In Advance.
Gopal Kandoi

Hi Gopal,
I would also suggest you to try the solution from this post:
https://social.msdn.microsoft.com/Forums/en-US/329c40e7-fa9a-4a27-8347-b4a80100842e/cant-turn-on-lumia-1520-wp-81-flashlight-use-videodevicecontrollertorchcontrol?forum=wpdevelop
Start the video capture first and then start the torch control.
--James
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

HP 8620 Control Panel for Windows 7

I have just upgraded from an 8500A Premium to an 8620. My 8500A running on Windows 7 had a very nice User Interface on the Control Panel, where I could Scan, Fax, etc. After installing my 8620, I just have the normal Windows interface, which is less than impressive and cannot recall how I was able to install the 8500A 'Advanced' User Interface. Any thoughts...or was this discontinued as an option?

Hi @DanK20
I am not certain I completely understand your inquiry. Are you speaking about the software on the computer, specifically the Printer Assistant? If you did indeed install the software, you can go to Start > All Programs > HP folder > 8620 and open the printer Assistant from there, or it may just be an icon of the printer with 8620 next to it, either way the Printer Assistant will open.
If you have not installed the software or are missing a component, please download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
I hope this helps. If I have misunderstood, please let me know so I can do my best to help, thanks.
I found a second post authored by you, and moved it so I can help address any issue you are currently experiencing with your 8620. Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor>>>>>> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Printer Control app offers only one of the printers on network. How to add a second printer.

The original "eprint home and biz" recognized both printers on my network. After upgrade, have lost one printer and see no way to add it. HELP, please?!?

Unfortunately the Printer Control app only supports printers manufactured from 2010+ that are ePrint capable. That is why it is not working with your 2710.
And it looks like the HP ePrint app (formerly the ePrint Home& Biz app) has removed support for some of the older model printers with its most recent update.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP Printer Control App won't print to Photosmart D110

The HP Printer Control App (Android) see's my Photosmart D110 and successfully aquires the name, IP address, ink levels and other information but just below the listing for the printer itself is indcated, "unavailable". I have just printed wirelessly to the D110 from a laptop. Is there something I must do to make the printer "Available" through "HP Printer Control" from my Galaxy Note 10.1?
Thanks
mtcstle

I own a Samsung phone myself, and generally any of the print functions you see in office apps and web browsers are actually added in by samsung with their own software. This is why it is telling you only samsung printers can be used. If you save files in Polaris you can open them within the HP Eprint Home and Biz app and print them.
If you are saving the files as a PDF it will work fine locally without actually using the eprint service, however if they are MS Office type documents like .doc, .xml etc, you will have to set up eprint on the printer and activate the app. The reason for this is that Office documents are rendered on the cloud servers in order to print. The advantage of setting all of this up is that you can print files even when you aren't at home.
Jon-W
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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Playmemories app for Windows phone

I have recently bought the HDR-AS100VR action cam, and has desperately beeb looking for the Playmemories app for my also recently acquired Windows phone. This however seems futile. I can find several post in here and others on the internet dating back from 2013 discussing why this app is not available for Windows smartphones. Sony (and Microsoft) please make an effort to help your loyal customers and see to it that this app is made available ASAP instead of pushing them into using other devices, which will be the result id nothing happens.

Hi Kasper,
The PlayMemories Mobile app is only available in iOS and Android devices. It is also available for Vaio running Windows 8 and 8.1. We understand that you'd want to control the camera or send pictures to your mobile device. We will take not of this and forward it to the engineering department for future product developments.
Please refer to this other thread for suggestions on how to control the camera in a Windows phone. http://community.sony.com/t5/Cybershot-Cameras/Playmemories-app-for-Windows-phone/td-p/167875/highlight/true/page/8
For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

ICloud 3.0 Control Panel for Windows - Non-IE Bookmark Sync

FYI
The new iCloud Control Panel for Windows 3.0 offers bookmark sync with Chrome and Firefox
I could not get the new iCloud Control Panel for Windows 3.0 to recognize bookmark sync for any browser except IE. I downloaded the Firefox add-in and enabled it but it would not show Firefox bookmark sync as an option.I tried deleting and reintstalling both the iCloud Control Panel and Firefox.
I finally solved the issue and got it work when I removed the additional profiles for Firefox.
Check your (windows) Firefox profile at:
users/yourusername/app data/roaming/mozilla/profiles
Once I deleted the additional profile and restarted Firefox and the iCloud Control Panel I was able to select Bookmark sync with Firefox or Chrome.
I hope this helps others that could not enable this option.

Hello Todd,
I too have the same problem (I can not display the "Options" button on the control panel, therefore I can not synchronize)
I looked in the profiles of Mozilla Firefox, but unfortunately I have only one profile (default profile)
How do I solve the problem?
Thank you very much
Maurizio

HP Printer Control app for Windows 8

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