HP Printer Control App won't print to Photosmart D110

The HP Printer Control App (Android) see's my Photosmart D110 and successfully aquires the name, IP address, ink levels and other information but just below the listing for the printer itself is indcated, "unavailable". I have just printed wirelessly to the D110 from a laptop. Is there something I must do to make the printer "Available" through "HP Printer Control" from my Galaxy Note 10.1?
Thanks
mtcstle

I own a Samsung phone myself, and generally any of the print functions you see in office apps and web browsers are actually added in by samsung with their own software. This is why it is telling you only samsung printers can be used. If you save files in Polaris you can open them within the HP Eprint Home and Biz app and print them.
If you are saving the files as a PDF it will work fine locally without actually using the eprint service, however if they are MS Office type documents like .doc, .xml etc, you will have to set up eprint on the printer and activate the app. The reason for this is that Office documents are rendered on the cloud servers in order to print. The advantage of setting all of this up is that you can print files even when you aren't at home.
Jon-W
I work on behalf of HP
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HP Printer Control app for Windows 8

HP Printer Control enables you to set up and access your connected HP printers.
We hope that the HP Printer Control app enriches your experience with HP printers and Windows 8. Please tell us about your experience -- what you like, what you don’t like, issues you may encounter, and areas where we could make the app better for you.
For more information, visit the HP Printer Control App support document.
Supported Printers:
HP Color LaserJet CM1300 MFP
HP Color LaserJet CM2320 MFP
HP Color LaserJet CM3530 MFP
HP Color LaserJet CM4540 MFP
HP Color LaserJet CP1510
HP Color LaserJet CP2025
HP Color LaserJet CP4025
HP Color LaserJet CP4525
HP Color LaserJet CP5220
HP Color LaserJet CP5520 Series
HP Color LaserJet CP6015
HP Color LaserJet Pro MFP M176
HP Color LaserJet Pro MFP M177
HP Deskjet 1000 J110 series
HP Deskjet 1010 series
HP Deskjet 1050 J410 series Scan
HP Deskjet 1510 series
HP Deskjet 2000 J210 series
HP Deskjet 2020 series
HP Deskjet 2050 J510 series Scan
HP Deskjet 2510 series Scan
HP Deskjet 2520 series Scan
HP Deskjet 2540 series
HP Deskjet 2640 series
HP Deskjet 3000 J310 series
HP Deskjet 3050 J610 series
HP Deskjet 3050A J611 series
HP Deskjet 3070 B611 series
HP Deskjet 3510 series
HP Deskjet 3520 series
HP Deskjet 3540 series
HP Deskjet 4510 series
HP Deskjet 4610 series Scan
HP Deskjet 4620 series
HP Deskjet 4640 series
HP Deskjet 5520 series
HP Deskjet 6520 series
HP Deskjet F4500 series
HP Deskjet Ink Adv 2010 K010
HP Deskjet Ink Adv 2060 K110 Scan
HP Deskjet Ink Advant K209a-z
HP Deskjet Ink Advantage K209a-z and K209g
HP Envy 100 D410 series
HP ENVY 110 series
HP ENVY 120 series
HP ENVY 4500 series
HP ENVY 5530 series
HP LaserJet 100 color MFP M175
HP LaserJet 200 color M251
HP LaserJet 200 color MFP M275
HP LaserJet 200 color MFP M276
HP LaserJet 400 M401
HP LaserJet 400 MFP M425
HP LaserJet 500 color MFP M570
HP LaserJet 600 M601 M602 M603
HP LaserJet Enterprise 500 color M551
HP LaserJet Enterprise 700 color MFP M775
HP LaserJet Enterprise 700 M712
HP LaserJet Enterprise color flow MFP M575
HP LaserJet Enterprise flow MFP M525
HP LaserJet Enterprise flow MFP M830
HP LaserJet Enterprise M4555 MFP
HP LaserJet Enterprise M806
HP LaserJet Enterprise MFP M725
HP LaserJet M1522 MFP
HP LaserJet M9040 MFP
HP LaserJet M9050 MFP
HP LaserJet P1100
HP LaserJet P1566
HP LaserJet P1600
HP LaserJet P2050
HP LaserJet P3010
HP LaserJet P4000
HP LaserJet P4010
HP LaserJet Pro CM1415
HP LaserJet Pro CP1020
HP LaserJet Pro CP1520
HP LaserJet Pro M1536dnf MFP
HP LaserJet Pro MFP M125-M126
HP LaserJet Pro MFP M127-M128
HP LaserJet Pro MFP M435
HP LaserJet Pro MFP M521
HP LaserJet Professional M1132 MFP
HP LJ300-400 color M351-M451
HP LJ300-400 color MFP M375-M475
HP Officejet 100 Mobile L411
HP Officejet 150 Mobile L511
HP Officejet 2620 series
HP Officejet 4500 All-in-One G510g to m
HP Officejet 4500 G510a-f
HP Officejet 4500 G510g-m
HP Officejet 4500 G510n-z
HP Officejet 4500 Wireless All-in-One G510n to z
HP Officejet 4610 series Scan
HP Officejet 4620 series
HP Officejet 4630 series
HP Officejet 6100
HP Officejet 6500 E710a-f
HP Officejet 6500 E710n-z
HP Officejet 6600
HP Officejet 6700
HP Officejet 7000 E809a
HP Officejet 7000 Wide Format Printer
HP Officejet 7110 series
HP Officejet 7500 E910
HP Officejet 7610 series
HP Officejet Pro 251dw Printer
HP Officejet Pro 276dw MFP
HP Officejet Pro 3110
HP Officejet Pro 3610
HP Officejet Pro 3620
HP Officejet Pro 8100
HP Officejet Pro 8500 A910
HP Officejet Pro 8600
HP Officejet Pro X451dn Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X476dn MFP
HP Officejet Pro X476dw MFP
HP Officejet Pro X551dw Printer
HP Officejet Pro X576dw MFP
HP Photosmart 5510 series
HP Photosmart 5510d series
HP Photosmart 5520 series
HP Photosmart 6510 series
HP Photosmart 6520 series
HP Photosmart 7510 series
HP Photosmart 7520 series
HP Photosmart B010 series
HP Photosmart B109a-m
HP Photosmart C4600 series
HP Photosmart C4700 series
HP Photosmart Ink Adv K510
HP Photosmart Plus B209a-m
HP Photosmart Plus B210 series
HP Photosmart Premium C309a-f
HP Photosmart Premium C309g-m
HP Photosmart Premium C309g-n
HP Photosmart Premium Web C309n-s
HP Photosmart Wireless B109n-z
I work for HP.
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Hi qunbea,
Have you tried using the HP Printer Install Wizard or downloading the printer drivers and software from hp.com?
Supported Printers for Windows 8 and Windows 8.1
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&lc=en&cc=us&destPage=document&dlc=en
If your full printer model is "HP Photosmart e-All-in-One Printer - D110a" then here is the link to download the software from hp.com.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4023246&task=&
- Carolyn
Although I am an HP employee, I am speaking for myself and not for HP.
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* Please mark a reply “Accept as Solution” if it solved your issue so others can find it.

Printer control app for iphone

is it possible to roll back to a previous version of the Printer Control app for iphone? I recently and stupidly updated the HP Printer Control app when offered through itunes on October 30 and have lost all the functionality I previously had to print directly from my iphone to my photosmart 7520. Previously I could print whatever pages I chose from Safari and could change the print settings for either draft or normal, colour / black & white before printing. Now when I try to print a page, you don't get the option to just print page 1 and it wastes ink. If I open a pdf (all I've tried so far) document within this new AiO Remote app - even though my printer is listed and supposedly set up - I can't print at all! I desperately want to ditch this abysmal update and go back to the version that worked perfectly. I have conctacted Apple and they were unable to help as it's a third party app and referred me back to HP. Does anyone know how to do this?

Hi brattynat. I have found a few older documents which might help you revert back.
Just to clarify, when you print from Safari, what are you clicking exactly to start your printing process?
How do I downgrade an iPhone app to a previous version?:
http://www.iphonefaq.org/archives/971543
Recover Older Versions of iPhone Apps After Updating:
http://gigaom.com/2010/08/25/recover-older-versions-of-iphone-apps-after-updating/
TwoPointOh
I work on behalf of HP
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Is there port of "HP Printer Control " app for Windows Phone?

Are there port of "HP Printer Control " app for Windows Phone? This is at the same time request if there is not.
Regards.

Hello Zubru,
I saw your post, good question! There are no apps at this time available for the windows phone however here is the link to the HP ePrint site to keep an eye out for any possible changes to that.
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Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
I work on behalf of HP.
I worked on behalf of HP.

The hp printer control app can not find my eprint email.

I have an iPad 2 and I've installed the hp printer control app on it. The app can not find my eprint email which I've typed in several times. I have checked the eprint email on the printer control panel to make sure it is the correct eprint email. The printer is a office pro 8600.

Dear Diavonex:
I DID what you've recommended: turning off the router. NO SUCCESS.
Best Regards,

HP Print Control App for Iphone

I have down loaded the HP Print Control App from the app store. I am unable to connect to my macbook. I have spoken with Apple and they have indicated this is an hp issue Please help if anyone knows a way to mak this work

Hi coolshooter,
I'm sorry to hear you are having issues with HP's Printer Control app.
To be able to further assist you can you please provide the following information;
1) What is the model/product number of your HP printer?
2) What operating system are you running on your MacBook?
I have included some information regarding HP's Printer Control app from Apple and HP.
iTunes Preview of HP Printer Control App
https://itunes.apple.com/us/app/hp-printer-control/id469284907?mt=8
HP Printer Control for iPad, iPhone, and iPod Touch
http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
HP Printer Control Mobile App FAQs
https://h10025.www1.hp.com/ewfrf/wc/document?docname=c03561640&lc=en&cc=us&dlc=en
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Printer Control app offers only one of the printers on network. How to add a second printer.

The original "eprint home and biz" recognized both printers on my network. After upgrade, have lost one printer and see no way to add it. HELP, please?!?

Unfortunately the Printer Control app only supports printers manufactured from 2010+ that are ePrint capable. That is why it is not working with your 2710.
And it looks like the HP ePrint app (formerly the ePrint Home& Biz app) has removed support for some of the older model printers with its most recent update.
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Hp Printer Control App

I have got a HP ENVY 4502 priner, i installed the hp printer control app it has quit workin and the store cant repair it so i went to uninstall it from the apps and all it says there is remove from start its not givin me choice to uninstall what do i do

Hi, What is your device ? I can't find it under Android. Regards.

HP Printer Control App installed on my pc windows 8 but wont update in windows store

Ii have downloaded the hp printer control app on my desktop pc which is windows 8, it shows my printer which is the HP Photosmart B110a its product number is CN245B. It keeps saying in my windows store app that it needs to be updated as other apps do but it just says pending constantly and theres no change ive used the app to get software for printer such as certain wizards and such. but it wont update ive got a hp printer control app on my ipod touch too and this also has no trouble picking up the printer and works fine, is it because ive got windows 8? please can someone help as its not right for it just to be there stuck not updating, thanks
lollykaye2005

A bit of a shot in the dark, but this appears to be an issue with pulling down the update from the Windows Store. I have not run into this issue directly, but this thread has a lot of information.
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-are-pending-...
The one tidbit that might help here from that thread is:
"finally I found a solution. go to troubleshooting (press win+w >then type troubleshooting). now a window opens in desktop. click "fix problems with windows updates". now click next. windows will search for solutions, but it wont find anything. then windows will ask if u want to try in administrator mode. click yes. windows will find and solve the problem. that's it."
I work for HP.

Hp printer control app for ipad cannot see my printer

Hello Everyone,
I downloaded hp printer control app for ipad & hp eprint app. the eprint could see my printer (hp 6450 all in one printer) but I cannot print documents. The hp printer control app cannot see my printer, what can i do to print my documents.
Peter

Hi grandslam36,
I see that you're trying to print using your iPad. I would take a look at the document below.
Hp Photosmart 5520
Let me know how it goes.

Sending printer control characters to a printer

I would like to send printer control characters to a printer/plotter. Does anyone have any information or thoughts on how this could be accomplished? For example, I would like to send the printer reset sequence ([esc] E). Is this possible?
Thank You,
Bob

Hi bgblair !!
I�ve done this some time ago...
Here is like i did it:
char esc[] = new char[]{27};//The escape-character
StringBuffer buf = new StringBuffer();//Stringbuffer to app. the whole doc. or pcl-commands
buff.append(""+esc);
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After i�ve filled the buf i put it into a File and sent it to the printer.
This worked fine for me !!
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Print Apps won't print with C510a eStation. Prints thin line at top of page.

My C510a eStation printer will not print using the Print Apps. It just prints a thin line at top of page. Everything works fine until I print.
All other print functions work. It prints from computer via WiFi. It prints when I send an email to it. It copies via the Zeen. It just won't print using the Print Apps.
Does anyone else have this problem? What is the solution?
12/23/2010 3:00PM. I just got off the phone with an HP engineer. She said that the eStation is still in the TESTING phase and to call to report problems so they can improve the product. (I would have thought the product would have been fully tested before being released to the public!)
She had me reset the Zeen display by holding down the volume keys while powering up. This erased everything that had been done on the Zeen by me and resulted in no HOME screens, which will have to be set up by me. The only app at the bottom of the blank home page was Yahoo!. Even the printer app was missing. I had to move it from the app tray to the home page. Now, I have to spend hours, again, setting up the Zeen.
After the reset, the printer apps seem to work now. The Zeen will copy using the printer app. My computer still seems able to print and scan to/from the eStation.
The eStation C510a eStation printer and Zeen display are very exciting. However, they are not for someone not willing to spend the time to get it to work properly. If you have a cell phone, be prepared to use up a lot of minutes while on support.
The HP engineer said that it will soon have a new release of Android operating on the Zeen which will allow it to be faster.
This question was solved.
View Solution.

I have decided to return this printer to the store as it just has too many problems. HP has essentially told me they will not issue updates to solve the problems. I hate this, as I really loved the product.

EStation C510a Zeen Problems-Scan Broken & Apps Won't Print

I have 2 new problems with my Zeen:
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2. Print apps won't work. They eject a blank sheet of paper.
3. Still can't register with eFax.
Anyone else having these problems?
This question was solved.
View Solution.

I have been able to register with eFax, but have no way of knowing if it completely works. I have faxed documents to a phone number which doesn't have a FAX machine attached and the phone did ring. (It tried to connect a number of times, but finally stopped.)
The major problem I am having with the printer (ZEEN) is that applications frequently stop responding and I have to choose from FORCE CLOSE or WAIT options. WAIT doesn't really solve the problem and FORCE CLOSE can cause me to lose data. This has happened on HOME, INTERNET and eReader applications. Because of it happening on a number of applications, I believe the problem is with the Android operating system.
In the beginning HP support gave me plenty of hope that solutions would soon be forthcoming. There was supposed to be an update to a newer version of Android the first of January 2011. An HP support person told me that. That never happened and probably never will. One HP Support person told me to contact Google Android support directly and have them troubleshoot the problem. Of course, that is ridiculous. He said to download Android 2.2 to the Zeen myself. I was also told that the group that had been providing support for the C510a no longer do.
Finally, I used HP email support and was told that there were no updates available for the printer. It went on to say that I could take it back to where I purchased it for my money back.
Also, I have noticed that the price has fallen greatly, including on the HP site (HP is offering a $50 gift card with the purchase). I am led to believe that the product is being closed out and is something close to being an orphan product.
I have decided to keep my eStation C510a as I enjoy using it and value its many features even though it is a little rough around the edges and that I believe that some of the features such as eFax may not function in a few years.

Printer connected, printer works, but won't print from Mac

I'm helping someone with a printer problem, and I have a mystery on my hands.
The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
This is a USB printer, connected directly to their Mac.
In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
R & R the Epson Drivers, Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
Still errors.
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We have deleted the printer from System Prefs, rebooted, and added it back.
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sudo bash
cd /etc/cups/ppd
ls
found EPSON_WF_2540_Series.ppd
cp * /var/tmp/
ls /var/tmp/*.ppd
rm /etc/cups/ppd/*
Still doesn't work.
Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

I have a canon pixma mx360 all in one printer and it won't print

my printer won't print I just replaced the ink. I tried to trouble shoot the printer, and it said that I had a printer error in the que.
I cleared the que and it still won't print. can you please help me figure this out? my printer is a pixma canon mx360 all in one
ink jet.

Hi wendasa,
If you have any antivirus or firewall programs on your computer, please temporarily disable them and then try to scan again. Sometimes these programs can block the scanning process of the printer. If you are still unable to scan, we can try scanning using the Microsoft Paint program to see if the scanner function of the printer is working. To attempt to scan using Microsoft Paint, please follow these steps:
1. Launch Windows Paint by pressing the Windows Key+ R, then typing mspaint, then clicking OK.
2. Once inside of Paint, in the upper left corner you will see a blue square; please click on that and select FROM SCANNER OR CAMERA. A window will appear asking you what device you want to use. Please select the PIXMA MX360, then press the OK button.
3. In the next window, you should have the option of selecting a document type; please select one, then press the SCAN button in the window.
Are you able to scan using Microsoft Paint?
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HP Printer Control App won't print to Photosmart D110

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