HP printer model J4680

I have an HP all in one printer model J4680.  My printer was working until Charter came in and changed my box.  They also changer my password and WIFI network name.  Now when I try to print anything this is what happens.  I hit print and then ok it says printing but nothing prints out.  How can I fix this. 

Hi Dondi-66,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are having an issue with printing wireless.  If you password has been changed as well as the router, we need to reconfigure your set up to read the new router and password. The easiest way to do this is to uninstall the software and drivers and reinstall.  Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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