HP printer not saving paper tray preset

Hi,
Leopard has seemingly removed my ability to set a default "paper feed" tray setting on my HP 1320.
In Tiger, I had a saved preset that always printed from TRAY 2. Leopard sees this preset and defaults to it like it should, but the print feed now says AUTO-SELECT, which prints from TRAY 3. I can manually switch it to TRAY 2 and it works fine, but I don't want to do this every time I print.
I tried making a new preset with TRAY 2 selected, but that dialog box defaults to AUTO-SELECT right when I hit SAVE.
It appears that lots of people with various HP laser printers have the same problem.
Any solutions anyone or Apple?
Thanks,
Barry

We are aware of this problem and working with Apple on a fix. I don't have any other details to share at this time, or any way of working around the problem, but I wanted to make sure you knew we are aware of it.
Just trying to help.
Andrew

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