HP Printer update 2.7 causes inky disaster with Photosmart B9180

Just a heads up that installing the HP printer update 2.7 through software update creates a huge problem with the Photosmart B9180. After routinely installing this update last month, I finally decided to print something. It came out of the printer almost black and dripping with ink. It dripped on my hardwood floors and splashed on my hardwood cabinets. I was able to sop up the ink, wash and dry the floor and cabinet before the ink dried. I first assumed that the printer had simply failed after a few years of use.
Then I googled to find out that the problem had been experienced by others and was due to the new printer driver distributed by Software Update as v. 2.7 for a variety of printers. The update takes the B9180 driver to version 3.3.0. It was very difficult find the earlier version of the driver to install, but fortunately, I had saved HPPrinterDrivers2.5.2 from November 2010, and installing that version took my printer back to behaving normally. Now I get alerts from Software Update to install the HP printer update 2.7, which would of course, recreate this problem with the printer. I hope that Apple will stop distributing this update until HP fixes its driver for the B9180. Here is a link to the forum that first reported the problem: http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/Very-stange-behaviour-Pho tosmart-B9180-prints-with-huge-amount/m-p/879141#M20791
HP has not responded to these posts on its own forum.

I agree. But as I said in my first post, my HP Photosmart Premium All-in-One c309a continues to work fine. But I have had this kind of issue before. Last time in what I think was HP 2.6 update it was the c309a that lost the ability to scan (the tab disappeared from the print preferences for the printer). At the time I was advised that HP had messed things up. There were pages and pages on the HP support website devoted to trying to sort the issue out. But it took about a year for a further update to surface.
I am away for a few days now but will try your suggestion as well as a re-boot of everything on my return and then see if moving to Mountain Lion sorts it.

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Error printing update

I have reset the printer and WIFI connection but still get the error, This is an HP1414mfp and I am running Windows 8.1rt

Hi @1kimmie,
I see by your post that you are getting the error "printing update". I can help you with this.
Do you have the Laserjet CM1414fnw model?
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Are you getting this error on the printer or on the computer?
Download and run the Print and Scan Doctor if the error is coming from the computer. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the error is on the printer's display, I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
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Although I couldn't find the test page for the Laserjet CM1414, I believe the Laserjet CM1415 test page is the same. Try and print a hardware self test. Printing a Configuration Report.
What was going on prior to the error? (firmware update on the printer, printing from a application)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please provide in detail the results if you are still having issues.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?

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Thanks John for the suggestion. I was finally able to dwonload the newest drivers today when I signed on. Seems like if you let one day go by Software Update will look at your version of the driver and will finally let you download the newest. That did not help. Nothing but communication errors. It would not even let me load the the new driver as it would no longer ever see the printer.
Yesterday, for further explanation, I was working at the computer when I heard the printer chime a few times. When I looked over the green light, which normally signals it is receiving a file to print, was flashing away. I was doing nothing and I finally had to turn it off. I spoke with another techie friend who is a big Mac user and has the same printer and he suggested it may be the USB circuit. This printer has been on for 5 years with a few days off. We have concluded the circuits are past their useful life and I will soon send the printer to be recycled somewhere. A new printer is on the way as I need this device.
Again, thank you for your suggestion and I will mark this solved due to mechanical failure.

HP4501e "print spooler off" error after installing printer update

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Loralee,
?? I am sorry the computer is not working. I don't work for HP and cannot comment on lawsuits or other calamities.
If the notebook worked prior to an update -- and this is an entirely different can of worms and problems -- and you think that there is any chance the notebook is just in some sort of "tangled" state and not completely hosed for some reason, you can try the following non-lethal device reset:
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I am sorry you are having so much trouble.
Other help:
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Click Accept as Solution when the Answer provides a Fix or Workaround!
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Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
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Printing in GTK apps cause app to lockup for a few [SOLVED]

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Archlinux has been installed on this laptop since before 0.6 was released, so its not a new installation.

Ok, I found the problem. While looking at some gtk stuff, I discovered gtklp. When I ran it, the first time it seemed to get stuck. So I figured that there must be something wrong with some gtk settings somewhere. I let it sit for a few minutes and then killed the process.
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Use this driver:
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Officejet Pro 6830 all in one - screen stuck on "checking for printer updates"

Windows 7 X64 install
I ran through the entire installation process and while the printer will print and will scan - the printer is hung on the message "checking for printer updates" with a red x below that message. I let it set all night and no change. The printer is setup as a wired network connection and can be seen with any of the tools. I have not errors on my system. I have uninstalled the software and reinstalled twice without success. I tried running a firmware update, but the firmware update states that I have the latest firmware rev. I even unplugged the printer and plugged it directly into the wall - n o change. Evertime I startup the printer screen, just hangs on that screen.
Please help.

I have the exact same problem with my new HP Officejet Pro 6830 printer. Please could you provide a solution else I guess it will have to go back to the shop as I only picked it up this afternoon.
Setup went ok and it even managed to print a couple of pages. But next time it started up (with wired ethernet connection) this problem occurred and happens every time ever since. (It is possible to use the printer for printing and scanning via PC, but the whole time its display is showing the "checking for printer updates" message.)
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Thanks, John
m: gener7
Sent: Thursday, December 11, 2014 6:01 PM
To: JOHN STAHLY
Subject: I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
created by gener7 <https://forums.adobe.com/people/gener7> in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7007148#7007148>

Printer Update 2.16 Killed Wireless Printing on my Epson SX600FW

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I have a solution
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Turn off the printer.
Go to Apple menu (upper left on desktop) > System Preferences > Printers & Scanners. Delete the print queue and remove the printer by clicking on the button under the list of printers. Click OK to confirm the removal.
Press the CTRL button on the keyboard and click on the white box on the left (where the printers should be listed) and click on Reset Printing System. (Note: This step deletes all installed printers on the list. You will need to re-add all printers installed on this computer)
Turn on the printer. Click the button. The system should automatically detect the printer. Click the Add button and try to print.
If the printer doesn't show after the Reset, click the IP tab and enter the IP address obtained in step one
Your printer should now show on the USE pulldown menu. Click Add and try to print

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IPhoto was working fine. Performed update for HP printer, which should have nothing to do with iPhoto. But the next time I tried to open iPhoto, got this message. "To open your library with this version of iPhote, it first needs to be prepared." When I g

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What version of iPhoto? Assuming 09 or later...
Option 1
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Regards
TD

HP Printer update 2.7 causes inky disaster with Photosmart B9180

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