HP printer won't connect to the wireless network which has a WPA_PSK encryption

My new HP Photosmart 5520 printer wont connect to my wifi which has a WPA_PSK encryption. I tried to put it on a unsecured wireless and it can connect to the wireless but can't connect to my mac os 10.7.
Thank you!

Hello erking,
Sorry to hear that you are having an issue with connecting the printer to your Mac over a wireless connection.
I have done some research and I have found a great document that deals with The Printer Is Not Found During a Wireless Network Installation.
Please feel free to write me back and I will be happy to assist you further with any questions or concerns you may have.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

My Epson XP - 400 will not print wirelessly or via USB. The documents just sits in the print queue while the computer is "searching for the printer". I set up the printer on the computer and it is connected to the wireless network.

I'm unable to print wirelessly or connected via USB with my Epson XP-400. The computer continues to say it's searching for the printer even though the printer is set up on the computer, the printer is connected to the wireless network and the USB is plugged into the computer.

Try resetting your Mac's printing system as shown here:
http://support.apple.com/kb/PH14141

My hp c4599 printer will not connect to my wireless network

My hp c4599 printer will not connect to my wireless network or show up on my computer during the installation even though it is usb connected. But it managed to create its own network where i can print wirelessly by selecting it sort of like bluetooth… I have installed different softwares from the hp website and looked at so many different forums but i cant find the answer. I have reset the printer and wireless network and god knows whatelse. I can also print fine through the usb cable, it just will not connect to my wireless network. I am going crazy P.S. once upon a time it was connected to my wireless network but i cant remember what happened.
So can someone please help and please dont be too technical

Hi ..
Try these support articles ..
OS X: Connecting a Wi-Fi printer to your Wi-Fi network
Mac Basics: Printing in OS X

Firefox was working on my new iMac but then, after switching on recently, won't connect to the web – whereas Safari has no problem.

===
Hi
I bought an iMac a week ago and installed Firefox via Safari. It worked fine for a while but, after a recently switching on, it won't connect to the web whereas Safari has no problems.
I've tried following the Firefox Help, looking into the iMac firewall, but still no luck.
I've no idea whether related or not but yesterday I had a system glitch where the iMac stated no wi-fi was installed and only connected via a physical lead to my house router. Also, there was no sound output via Safari. However, after booting up today all seems well – apart from Firefox still not working. It loads the start page but can't access the web.
I have Little Snitch running, and wonder if that's the culprit... but it's working fine with Safari, seemingly.
(Finally, how do I stop a dialogue box appearing on start-up saying that "To open “X” you need a Java runtime. Would you like to install one now?)
Any ideas anyone?
Cheers
Rob / Sheffield / UK
===

On the wireless networks that your Mac has had trouble connecting to, do you know which Wireless Security type (WEP, WPA, or WPA2) is being used?
If it is WEP, one of the problems is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP. In order to make things easier, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling the use of simple easy to remember WEP password rather than lengthy HEX keys. The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a non-Apple client and vice versa. You may find the following Apple Support article helpful.

Touch won't connect to my wireless network

Sometimes my touch won't connect to my wireless network even though settings show it connected with good signal strength. When I go to the main screen the signal strength icon (upper left) doesn't appear. Any ideas?

Try:
- A reset. Nothing will be lost,
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Powering off and then back on the router.
- Reset Nework settings: Settings>General>Reser>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

ATV2 won't connect to my wireless network.

My ATV2 won't connect to my wireless network, although the network shows up in the list of networks and I'm using the correct password. A laptop approximately 1 foot away connects wirelessly to the network. ATV has worked in the past - haven't tried it recently. Tried reset - didn't help. Any suggestions?

If your wireless router is setup to use WPA or WPA2 security then you need to make sure you match this within your Apple TV device.
You probably already know to match case sensitivity in your password.
We posted Apple TV tips at the bottom of the page located at this link: http://www.allabouthomeelectronics.com/apple-tv-airplay.html

IPhone 5 won't connect to home wireless network

After updating to iOS 7 my iPhone 5 has been unable to connect to the wireless network in my home. It will recognize it, ask me to input password, and then it will say it cannot connect. I have shut the iPhone 5 on/off, turned on/off the wireless, turned on/off the bluetooth, and attempted to install the latest iOS update (but cannot because it won't let me unless I am connected to wifi).
I am having this problem with my MacBook Pro as well.

There is something wrong with your wireless router or network - especially if you have no problem connecting your iPhone and MPB with any other wi-fi network besides your own.
Have you tried resetting your wireless router and network in conjunction with the modem, and/or have you checked the manufacturer's website to see if there is a firmware update available for your wireless router model that has not been installed?
What type of encryption are you using with your wireless network - WEP, or WPA2?

Cannot connect to the wireless networking

My Toshiba Laptop was preinstalled with Windows 7 Home premium 64-bit OS, and it had been working quite well with the wireless BB. However, the wireless internet connection was on and off within recent weeks, while the other mobile devices, such as iphone, ipad, or laptop, in my household had no such problem. The wireless signal was so strong, but the error message always said 'Windows cannot connect to the wireless networking'. It seemed there was something wrong with the wireless adapter.
I got a new TP-Link wireless adapter properly installed. Luckily, this worked; but unluckily, this worked for less than 24 hours. It was really frustrating that I, as a full-time student, depended so much on wireless networking.
Please help!!! Harry

Hi there
You may want to enlighten us with:
- What model are You using (f.ex. L300-123)
- What BIOS version is installed?
- What WLAN driver are You using?
All these questions are answered in PC Diagnostics found under Toshiba app folder in the start menu.
BR
Tom

Is there a way to configure win 8 Laptop to airport express? I can see theN connection to the wireless network, but troubleshooter suggests there's t

Is there a way to configure win 8 Laptop to airport express? I can see the connection to the wireless network, but troubleshooter suggests there's there is no gateway and of course no internet. The connection
shows limited. Any help you could provide would be most appreciated. Further, should I simply buy another router for the windows machine? If I did that, would it interfere with the airport?

The internal HDDs must be formatted in either EXT3 or EXT4 file system because NSS uses Linux OS. This is mainly because the RAM designed to fit with the customized Linux OS's size.
You can connect to an external HDD via a USB or eSATA port. The external HDD's file system can be NTFS, FAT32, AFT or EXT3/4 to be recognized for read/write. You can connect a 2TB USB/eSATA drive connec to the NSS via USB port to format your HDD for NTFS, AFT, FAT32, or EXT3/4 partition.
You can join the NSS to a Windows domainr so all domain users to access NSS. You cannot replace the NSS for the Windows 2003 SP2 server. They are two different products and do different jobs. Windows server is features sets server while the NSS is the files/data server.
Hope that helps!!

I've connected to the wireless network, but my Ipad still insists I have no internet connection, what can I do?

I've connected to the wireless network, but my Ipad still insists I have no internet connection?
What can I try?

If the iPad insists that you have no Internet connection, why do you say that you've connected to the wireless network?

My HP OfficeJet 6500A Plus printer/scanner/fax/copier won't connect to my wireless network

I tried going through the Wireless Network setup on my HP OfficeJet 6500A Plus machine. The printer recognizes the network and I then type in my network's password but it won't connect to the network. What can I do? I would like to be able to print and scan wirelessly. Help please!

Hello erking,
Sorry to hear that you are having an issue with connecting the printer to your Mac over a wireless connection.
I have done some research and I have found a great document that deals with The Printer Is Not Found During a Wireless Network Installation.
Please feel free to write me back and I will be happy to assist you further with any questions or concerns you may have.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My Mac won't connect to the wireless internet

My MacBook won't connect to the internet. Yet my phone and iPad will. I have tried turing the laptop on and off. Shutting the airport on and off and turning the Bluetooth on and off. And it still won't connect.

Thanks for that. Would this affect App store and iTunes though? Neither of them are working.
(iTunes store/match... just sit there spinning... Sophos is currently updating itself...)

My airport says self-assigned ip and won't connect to the wireless internet.

My airport says self-assigned ip and won't connect to the internet. It's set on Using DHCP, and nothing has changed router/internet wise. I tried it with the firewall off as well, but it still doesn't work. The ethernet works, and I tried setting the ip address manually to the same one as the router. It said it connected, but when I tried to load pages, etc. safari said I was not connected to the internet.
I also tried doing system updates and updating the airport utility - still nothing.

Psychoserenity wrote:
I also tried doing system updates and updating the airport utility - still nothing.
Repair permissions and restart your computer. Now try the following........
See KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
============================
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Also, run the Airport Utility app which is located inside the Utilities folder.

HP Officejet 6500A Printer will not connect to WPA wireless network.

An HP Network Configuartion Report from my printer states that the printer's Authentication Type is WPA-PSK. My router is WPA2 or WPA and won't connect to the printer. What is the solution to this problem?

Hi DWILKEN welcome to the Forum,
I understand that you are trying to get your printer connected to your router. I will try my best to help you do this. In this document for Installing the Printer Software on a Wired (Ethernet) or Wireless Network (Using an Access Point) are the steps needed to install the printer on the router. In order to connect them you will need to connect the printer to the wireless network before trying to install it on your computer.
Here is a document on How to Find the WEP or WPA Key or Password for Your Network as you will need this to connect your printer to your router.
I hope this information helps, let me know how it goes.
Thank you,
I worked on behalf of HP.

HP Officejet 8600 Cannot install software because printer is not detected on the wireless network

Hello,
recently I faced an issue with my new HP Officejet N911a: when trying to install software & drivers, I get an error "printer is not found on the network". Here is my setup and what I tried already:
- printer is connected to home wireless network (there is solid blue light on the printer etc). It has an IP address 192.168.x.x
- Windows 7 (64-bit) Lenovo laptop is connected to the same wireless network
- I don't have any MAC filtering
- I broadcast my SSID and have WPA-PSK
- I have default Windows 7 firewall
I was installing the latest drivers from HP website, but when it comes to installation, software never "sees" my printer on the network. I'm able to ping it and access from Windows explorer (by typing printer's IP address \\192.168.x.x).
I can install the printer via "Add printer", and wireless printing works fine, but in this case I'm unable to scan (error message is "Scanner communication cannot be established"). So I assume, that for scanning, I definitely need HP software.
If I connect the printer via USB to my laptop, software installs and I can scan without any issue. However, I would like printer to work wirelessly...
Does anybody have any suggestions?
Thanks!

Hi,
I don't have a similar printer to check but for few models the default scan to computer is Disabled, please don't ask me why. And we, users, have to enable this by:
Double click printer icon on desktop,
Click Manage Scan to Computer,
Click Enable
You may want to tick the last square too.
New software update may remove this option, please use HP Scan from All Programs > HP > HP [your printer] > HP Scan
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP printer won't connect to the wireless network which has a WPA_PSK encryption

Similar Messages

Maybe you are looking for