Hp pro 4300 all in one pc - the brightness increase/decrease button to adjust the screen

Dear all ,
I have bought a new PC, It's Hp Pro 4300 all in one PC. I already installed all driver which public on Hp website correctly. However I can not use the brightness increase/decrease button .
Could you please help me to solve this problem? 
thank you very much and look forward to hearing from you.

Hello novacom,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with you Hp Pro 4300 and adjusting the screen brightness using the button on your keyboard. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Business PCs - Compaq, Elite, Pro.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

  • Officejet Pro 8620 All in One Will No Longer Scan in Color

    Hello,
    I have an Officejet Pro 8620 all in one.  I was scanning a few items last night and the first few items came out in color fine. Then all of the sudden as I continued to scan the next few images would only scan in black and white.  I cannot seem to get the scanner to scan in color again.  How can I fix this?  I did not change any settings or anything while I was scanning so I do not know why the sudden change to black and white?  I am on a Mac computer with all newest operating system etc.  
    Thanks in advance

    Hi there
    I have some more suggestions for you to try. Please try them in order I have written them in.
    Reset the printing system
    Repair disk permissions
    Restart the Mac
    Install the Full Feature Driver here: HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers
    In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
    That should do the trick!
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Paper Jam error message due to broken gear on Officejet Pro 8500 all-in-one printer

    3 year old HP Officejet Pro 8500 all-in-one printer (haven't used it much). Keeps telling "Paper Jam" although there is no paper jammed anywhere (searched meticulously with a flashlight after watching HP's tutorial videos on how to clear paper jams). I started searching on the Internet and found a couple of related videos on Youtube that pointed me in the right direction:https://www.youtube.com/watch?v=PMFW1RRlDHEhttps://www.youtube.com/watch?v=EwbF2Vs_0gQ  I could hear a clicking noise on that area of the printer each time I turned it on, so I carefully took the black cap apart that was hidding the gear, and confirmed I had the same problem as in the youtube videos above. See picture below showing the white plastic gear part that has a large crack which causes the Paper Jam error message and renders the printer unusable. After Googling a little bit, seems like a relatively common issue and wonder why such a part like that is not made of a stronger material like metal (planned obsolescence maybe?). Does anybody know if there is a way of replacing the broken gear?  (I really care for the environment and I would like to avoid having to throw the relatively new and expensive all-in-way printer away) Thanks a lot in advance for the advice!

    Hey ,  Thanks for posting in the HP Support Forum.  I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality.  I would like to help you with this but that particular part is not replaceable.  I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
    Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards, 

  • HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

    HP Officejet Pro L7780 All-in-One -
    Issue:
    Blue ink will not print (It prints the color pink instead.).
    Actions taken:
    1.  Cleaned ink heads.
    2.  Replaced ink cartrige.
    3.  Reinstalled software.
    Sugestions by HP customer service:
    Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
    Any suggestions or advice would be very much appreciated.
    Thank you for your time!
    Thank you.
    Sincerely,
    Ryan

    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet Pro L7580 All-In-One printer with Windows 8

    I have the HP Officejet Pro L7580 All-In-One printer and want to use it with my new laptop that has Windows 8, but it won't accept the Starter CD (Windows 2000, XP, Vista).  Where can I get a free download to use with Windows 8?  I can print, but currently can scan.

    Hello,
    You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
    The link also has support videos that provide instructions on downloading and instaling the software.
    Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

  • HP Officejet Pro 8610 All-in-One Printing Preference does not have Print Last Page First option

    HP Officejet Pro 8610 All-in-One printer:  Printing Preference missing Print Last Page First option.  Print lots of multipage documents.  Spending enormous amount of time resorting pages. 
    Prior to this printer?  .... grab printed stack -  staple  -  DONE! 
    Now?   Have to resort every document!
    Anyone out there have a solution?

    Reply to mkjohnson42. It doesn't matter what application I'm in. The option is NOT there. Just to confirm, I started from Word 2010, Excel 2010, a web page using Internet Explorer, Foxfire and Chrome. Plus, I did the old stand-by of going to Printers and Devices>Preferences. Under Preferences I have the choice to print on both sides of paper but NO Print Last Page First. I REALLY did check ALL of this before resorting to the Community. So, I really don't understand your question. Sorry.

  • Hp officejet pro 8600 all in one prints but won't scan

    I have recently moved house and changed my wireless router from BT to Virgin.
    I am running OS X 10.9.5
    I am able to print from my mac without issue, however, it has stopped scanning. I have managed to get it to work twice on isolated instances but it won't work consistently.
    I have unistalled the software and reinstalled via the HP download page but when I open HP Scan and click scan it asks me to choose which scanner - mine is selected, it then says preparing to scan and it does that for ages until it says it can't get a connection.
    My printe r is a HP Officejet Pro 8600 All-in-one N911g - I am not bothered that much about scanning from the printer to the computer (I have tried to enable this option and it won't let me) I just want to be able to open HP Scan and press scan and it scan on my computer.
    Any advice appreciated - thank you

    Hi there @Steph390 , welcome to the forums!
    I have some suggestions for you to hopefully correct the scanning issue you are having. Please feel free to reply back and let me know the results!
    1. Try power cycling the network devices:
    Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
    Plug the router back in and wait another minute, next turn on the printer and computer.
    2. Mac OS X: How to reset the printing system
    3. Repair disk permissions
    4. Restart your computer.
    5. Re-add the printer
    Once the printer is connected on the network, follow these steps to maintain the wireless connection, normally a static IP will help out quite a bit: Printer Does Not Maintain Wireless Connection
    Good luck to you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP OfficeJet Pro L7680 all-in-one: Does it have internal stored memory?

    Same question as the last post only for a differnet printer model (sorry for what may seem like a duplicate question - I'm just trying to be sure I don't cause myself a headache later).
     I have an HP OfficeJet Pro L7680 All-In-One (FAX/Scan/Print/Photo) printer that I'd like to get rid of it.  Before I dispose of it, and for security purposes, I'd like to know if there's an internal hard drive that could potentially be storing anything I may have copied, scanned or faxed.

    Hello sixmil5, and welcome to the HP Forums, I hope you enjoy your experience! I see you have concerns about the printers internal memory.  The memory is automatically reset when the printer power is unplugged, so you should have no issue with personal information being saved.  Thank you for posting on the HP Forums and please let me know if you have any other questions.

  • Hp officejet pro L7590 all-in-one printers - 'door open' message

    We have a 1 and 1/2 year old HP Officejet Pro L7590 all-in-one . "Door Open" message would not go away even if all the doors are intact, or after we shut it down and turn it back on after 60 seconds. We could not print, fax nor copy. We talked to HP customer service which no longer support this series. How can we bring our printer back to work?

    There are at least three interlock switches that can cause this error.  One is on the door that covers the ink cartridges, one is on the top lid (covering the "guts" of the printer) you lift up to service the printheads and the third is on the back duplexer; if you don't have a duplexer, there should be a cover in place.  You'll need to check all three to be sure they're in working order. 
    I know the door covering the ink cartridges has a tendency to break off the little tab that keeps the door closed so that would be the first one I'd check.  The top lid that covers the "guts" of the printer also has a small tab that goes into a hole that activates an interlock switch.  If that tab is broken off, the switch does not get closed, giving you the error message you see.  I've seen this broken off also, usually from closing the cover when misaligned with the receiving hole.  If this one is missing, you can ball up a small piece of paper and shove it in the hole to activate the interlock switch.
    The 7590 is a great printer.  Much better built than the newer models and cheap to operate, IMO.  Hope you can get it working again.

  • On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it?

    On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it located? I've looked in Products and Supplies and don't see it but my printer is saying that it's low or empty.

    By now, you have probably discovered that the L7780 does not use a toner but cartridges.  It actually uses 4 HP 88's.  They are black, magenta, yellow and cyan.  Usually, black is the first to be replaced.  They can be found at Staples, Office Depot and Best Buy.

  • Helvetica Font Available for HP Officejet Pro L7590 All-in-One Printer

    I have a client that needs to use Helvetica for the HP Officejet Pro L7590 All-in-One Printer, but we are not seeing this as an option.
    I assume the driver doesn't provide this font? What other options exist for using the Helvetica font with this printer?
    Thanks,
    Jeremy

    Hi,
    It should be included in Full Feature software on the following link:
         http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-L7000-All-in-One-Printer-series/360...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Officejet Pro L7780 All-In-One printer

    I am running Windows 8.1
    The printer status OFFLINE.
    It has done this in the past and I have been able to correct it by deleting and reinstalling it (at least back when I was running Windows XP and 7.  Possibly at that time it was the DHCP issue pointed out in a previous post.
    Now however, I can remove it and when I add it back, using Control Panel, Devices and Printers, Add a Printer,  it is recognized correctly on the network (shows the IP address I know is in the printer) but when I try to send a test page, I get a pop-up saying it is OFFLINE.  When I status it, it confirms it is offline.
    There is no indication at the printers display that it is offline and it shows it is communicating with the network.

    I can’t give you more than the info in my question about the model of the printer-HP Officejet Pro L7780 All-in-One printer
    I had been using this printer for several years and this has happened a few times in that it required me to delete it and reinstall—that just does not work now. This last time was after I had upgraded to Windows 8.1 however I did that several weeks ago and it has worked okay since then…this is the first time it has stopped working on 8.1 however
    Running Windows 8.1
    I tried connecting via wireless and also switched over to wired lan but got same results (Printer Unavailable)
    Used DHCP but get the same with static ip address
    Cisco Lynksys E4200 wireless router
    Just ultimately get Printer Unavailable when I try to print or status the printer
    When I try wireless, I see the wireless icon bright blue like I expect it to

  • HP Officejet Pro L7780 All-in-One Printer & Verizon D-Link wireless router. will not connect

    I have a HP Officejet Pro L7780 All-in-one and not able to get it to connect to my Wireless  Verizon D-Link Router.
    Please advise.
    aileensnider

    Let's start here.
    Printer does not maintain wireless connection.  
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Officejet Pro 8600 all in one installation on dest top with AMD64 chip set and Window 7

    Can't install an HP Pro 8600 all in one with full features on a Desktop with windows 7 64 bit OS, PC has an AMD chip set, connection is wireless.
    This printer is replacing an HP Pro 8500 all in one that failed. HP's only solution was to upgrade to the 8600. All 8500 software was removed before attempting to install the 8600.
    The installation recognizes the printer & IP address. In the last step of the setup the network connection is not recognized. When I try to add a printer in Windows, the Microsoft drivers are installed and the printer works fine, but no scan or fax.
    I had success installing this wireless setup on 2 desktops (windows 7 & XP OS) and a laptop running VISTA. All of these have Intel CPU's. The installation completed fine.
    The HP Installation CD has an AMD64 folder (with "hpinkins5912"), but no instruction on setup or updating AMD drivers.

    Hey @mech3320 ,
    Thank you for taking the time out of your day to ask that question on the HP Forums today!
    I understand that you are having some trouble with the driver download on your AMD chipset but not your Intel one.
    I recommend that you try the web download of the drivers after you uninstall the ones that you tried form the CD.
    Driver Download Page
    Let me know if the web drivers work better for you or not.
    I worked for HP.

  • HP 4300 All-in-one not printing double sided

    Hello
    Here is my setup. I have a HP 4300 All-in-one printer set up on a network. There are two computers on this network, and XP and a vista. The printer is installed on the XP, and the vista accesses the printer via the LAN network (Wired, not wireless).
    Here's the problem: When, on the vista computer, I try to manually print on both sides, the only option I get in the "Print on both sides" option in properties is "off." However, on the XP I get the option to do it manually. 
    Is there anything I can do to enable the "manual" option on the vista?
    Thanks.

    I'm having the same problem expect with different operating systems and printers. I have a HP Deskjet D1455 that's wired to a laptop with Vista x32. I have another laptop connected to that printer wirelessly that has Windows 7 x64. On the laptop that's connected to the printer, I can print double sided with 4 different options. However, I cannot with my laptop that's connected wirelessly through printer sharing.
    At first, it looks like I can do it but once I select "Manual" it disappears and turns off. Any ideas?

Maybe you are looking for

  • Problems Creating a CSV from command line

    I have tried to create a csv file from the command line and get some unwanted lines of data in the output. Does anyone know how to create a csv without the extra lines from the command line. I am using the following sequence of commands. set wrap off

  • Implementation Restriction 'DBMS_LOB.READWRITE'  Urgent Help

    *"Implementation Restriction 'DBMS_LOB.READWRITE' Cannot directly access remote package variable or cursor"* Hello, I need urgent help in implementing DBMS_LOB package. I need to write data in LOB object using DBMS_LOB object following code is writte

  • Finder shows my pics, but iPhoto says No Items..

    Hello, I hope someone can help me with this problem. I just transferred my photos from my pc to the folder "iPhoto" on my iMac. When I open Finder, my picture files are there, but when I open "iPhoto" and the Library is highlighted, there are no pics

  • Cant select and delete text messages

    Since the latest ios7 update i can no longer select and delete text messages.  I have to delete the entire conversation.  Anyone else having this problem? Is there a fix?

  • Account Statement Variant Doesnot exist

    Hi sap gurus, While i am excuting the periodic account statement for customers i am getting the following error, Variant SAP06 does not exist Message no. DB612 Diagnosis You selected variant SAP06 for program RFKORD10. This variant does not exist. Pr