Hp probook 430 g1 update windows 8.1 error 0xC1900101 - 0x30017

But my BIOS version is L73 Ver 01.11 which is newer then ver 01.05.
Do I need to change to the older version to be able to up grade the windows 8.0 to windows 8.1?
Will it affect the performance of the computer system?

Hi @hpuserchen ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Here is a link to your product to start your search.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Similar Messages

Windows 8.1 Error 0xC1900101 – 0x40017

I have an HP Envy DV7 7200 quad series notebook and have been trying to upgrade to Win 8.1. I keep encountering an error (0xC1900101 – 0x40017) as the upgrade is finalizing PC settings. Ultimately I get a BSOD and the OS reverts back to Win 8. Multiple forums indicate driver issues, and some refer specifically to video adapter drivers or USB drivers. I've attempted the update with absolutely no peripherals attached to no resolve.
Anyone seeing this issue, and if so, know of the solution?
This question was solved.
View Solution.

SR_T wrote:
Hi,
I would suggest to follow the link to see if your unit has been tested by HP with Windows 8.1.
http://www8.hp.com/us/en/ad/windows-8/upgrade.html
If it has come with Windows 8 preinstalled then, your unit should be able to get the update without any issues.
You can follow the steps mentioned in the link below to update your PC with Windows 8.1
http://www8.hp.com/us/en/ad/windows-8/NB.html#NB81001EN
Thanks for the links. Obviously I'll be waiting for an "official" 8.1 update for my laptop.
I have to say though...it's fascinating how a laptop that is less than a year old, and came factory built with Win 8, can't (yet) be updated to Win 8.1...

Trouble Updating to Windows 8.1 - Error: 0x101-0x30017

When I try to update to Windows 8.1 from Windows 8, all the initial processes (like updates checking, etc) appear to be happening normally. But finally, I get an Error message saying, Windows 8.1 could not be installed and so, current version of windows(windows
8) has been restored. Corresponding error code is: 0x101 - 0x30017.
I have tried to install it through store and also using iso file. Both ways, it is not working. Please help
Thanks in advance :)

ask on the windows install forum at answers.microsoft.com
This web site helps people for to writing software themselves.
Visual C++ MVP

HP ENVY dv6-7323cl Notebook PC Windows 10 install error (0xC1900101 - 0x20017)

The full error is: "The installation failed in the SAFE_OS phase with an error during BOOT operation. (0xC1900101 - 0x20017)" Curious if anyone was able to get their Envy dv6 upgraded from Win8.1 I have literally tried over 10 sulutions found on the web - Most of the solutions seem to come down to manufacturers updating BIOS. I know there was an update for the BIOS of this machine on 10/31/14 for ver. F25 and it has been installed, but if anyone has any ideas for this particular machine that has worked - Please share Thanks Edit* Things I have tried - Clean boot - Uninstalling AV - ISO from USB for Win10 - Windows Update to Win10 - Disabling Video,Sound, Biometrics - I am sure I am leaving a few out, but this gives an idea..

Hello
I was unable to find the drivers searching with your product and model number as well.
I was able to keep searching and found this link and it was under our business site support. This is the drivers for your unit series and you should be able to download the fingerprint reader drivers from the link.
Let me know if this helps.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Windows 81. Update Fails with 0xC1900101 0x30017

Updating a laptop form 8 to 8.1 and get the following error at the end of the update. 0xC1900101-0x30017. The system them reverts back to 8.
Any help would be appreciated.
Thanks,
Larry

This error might be to the BIOS .
BIOS upgrade may fix the issue.
Check the below links.. Similar issue got solved when they upgraded the BIOS
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/hp-probook-430-g1-update-windows-8-1-error-0xC1900101/td-p/3031047
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-update-error-0xc1900101-0x30017/d46cb654-d7c4-4fa5-a976-d6d6527b21e4
http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial
Please vote if this is helpful
Ajo Abraham.
MCP, MCTS
----------------------------- Knowledge is Power-----------------

Probook 430 G1 couldn't upgrade to Windows 10

I try upgrade Probook 430 G1 from Windows 8.1 to Windows 10. I have latest BIOS 1.30 and upgrade finish wit error Clock watchdog timeout. I try too clean install Windows 10.

Hello,
What edition of Windows 8.1 is on your W540? Is it Windows 8.1 (the core edition), Windows 8.1 Pro, Windows 8.1 Enterprise, or something else?
Regards,
Aryeh Goretsky

ERROR CODE 8024404 WHILE UPDATING WINDOWS SERVER 2008 ENTERPRISES EDITION SP1

Hi ,
i am getting error while updating windows updates i have tried disable Escan anti virus i tried again to update windows but same error showing

Hi,
Based on current situation, please run this Fix tool. Then check if this issue still persists.
Fix the problem with Microsoft Windows Update that
is not working
If still exists, please refer to the following KB and reset Windows Update components. Then monitor the result.
How do I reset Windows Update components?
Meanwhile, you can also use the System Update Readiness tool and then reinstall the update again. For more
details, please refer to this KB.
In addition, regarding to going further analysis, we can check the WindowsUpdate.log file. It may provide more
details. For detailed operations, please refer to the following KB.
How to read the Windowsupdate.log file
Hope this helps.
Best regards,
Justin Gu

SPACE Key on ProBook 430 G1 Stuck

I bought an HP ProBook 430 G1 in May. After a couple of months of very light use, the SPACE key on the keyboard started to get stuck constantly. For a touch typist like me this is extremely frustrating. I have two questions:
a) I live in Arcadia, CA. Is there a repair shop nearby where I can have the key fixed quickly (I'll need the laptop on a trip in a couple of weeks)?
b) If I want to fix it myself, where can I buy a spare key (or a spare keyboard)?
Thanks.

csun wrote:
I bought an HP ProBook 430 G1 in May. After a couple of months of very light use, the SPACE key on the keyboard started to get stuck constantly. For a touch typist like me this is extremely frustrating. I have two questions:
a) I live in Arcadia, CA. Is there a repair shop nearby where I can have the key fixed quickly (I'll need the laptop on a trip in a couple of weeks)?
b) If I want to fix it myself, where can I buy a spare key (or a spare keyboard)?
Thanks.
This is NOT official HP Customer Support
I, as most other persons on this forum, do not work for HP.
This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity.
Any reply from a HP employee represents their own opinion and not that of HP's.
As this model is a business class computer, your question may be better answered in the HP Enterprise Business Community. You may also consider contacting the HP Business Support Center to request assistance with your question.
This may be a hardware issue, nevertheless try the following:
Try updating the drivers & BIOS from you product site.
Have you tried connecting a USB keyboard to check it if it's the board at fault here?
Try this:
Shut down the notebook
unplug the AC Adapter
Disconnect all the external peripheral devices
then remove the battery
Hold down the Power button for 30 seconds
Re-insert the battery and plug in the AC Adapter
Test for hardware issue from BIOS System Diagnostics by pressing F2 or F10 soon after restart - do component test - keyboard test.
Reboot,
Tap away at the esc key with USB keyboard as you start the notebook to see if this will launch the Start-up Menu
then select F10 to enter the bios menu
Press F5 to load the defaults ( this is sometimes F9, but the menu at the bottom will show the correct key )
use the arrow keys ( assuming they work in this menu ) to select 'Yes' and hit enter
Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If you find the keys don't work in the Bios menu, then this is likely to be a Hardware issue.
This might help you:
Notebook Keyboard Troubleshooting (Windows 8)
OR
Notebook Keyboard Troubleshooting (Windows 7)
If troubleshooting doesn't work, it's probably hardware issue.
Contact HP in your region: This is the link to Authorised Service Center near your location
Thanks,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

HP Probook 430 mousepad issue

I'm having issues with the mousepad with several Probook 430. What happens is that after å while the mousepad gets choppy in the vertical direction. If i go in to the synaptics driver and reset, the problem disapears for a while. It also disapears while i hold down one of the mouse keys.
I have tried to update mouse driver and bios without luck. I've been in contact with HP support, they have changed motherboard and mousepad on one of the computers, but the issue still remains.

OK, found some kind of solution:
in battery & power saving settings there is setting for CPU maximum state. If set on 70%, then I got desirable frequencies.

SSD for ProBook 430 G2

Hi,
I have 2 new ProBook 430 G2 on my desk.
I'm trying to clone existing HDD to Samsung EVO 250GB SDD with Samsung migration software provided along the SDD.
It's cloning ok until showing a message "Access violation at address 64D812CE in module 'Restore.dll'. Read of address 00000074"
After this notification Samsung migration application gets frozen and have to closed via task manager.
I managed to clone ProBook 450 G2 without any problems.
Called to Samsung, and they just told that maybe the new SDD is broken.
Got a new SDD, but still facing the same issue.
Any idea what could be wrong?
PC and sofware of Samsung has been updated.
Regs Jouko

Hello @JNe,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook is displaying an error message when installing a SDD, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Windows vista recovery error CTOERROR.flg and following that error 0x643 while installing update

Hi All
system info : HP LAPTOP DV6 -1256tx , windows vista sp1 32 bit
When I am trying to install windows vista sp1 from recovery disks/partition I am getting the error from recovery manager prompting me to choose either to retry or see the details for failure : CTOERROR.flg in form of notepad on my desktop. I have done retry 100 times but to no avail. I cannot restart after this recovery failure message as it shows dialog box on restart: windows security update is not installed successfully or is not trusted.So, i have to go through recovery process again to see the desktop (everything functioning - internet,video, music all) but only once.
Last time i got this message too . When i did installing windows from recovery disks few months back, that time i figured out to install all imp. updates through automatic windows update.All the updates were installed successfully and then it restarted and gone through process of language settings,time settings and all....
But this time when i am trying to update windows, i am getting windows update error 0x643 which is for security update for .net framewrok 3.5 sp1 and family update.I do know the answer how to get away with this error from "windows help" and also from this forum too, which asks for installing .net framework updates from windows update site directly. But the problem is:
Windows update ask me to restart after automatic or manual windows update installation takes place and restart causes problem as it shows dialog box - windows security update is not installed successfully . I need to install all updates in one go like last time from my understanding.:
1. So if i install windows update (to try my luck as last time) it shows 0x643 error for .net framework and asks to restart and after that when i try to manually install failed updated 0x643 it asks me to restart the windows for pending updates.
2. Alternatively, If i try to install failed update first just after recovery failure it won't allow me to install important updates for vista sp1 and asks to restart windows.
All i need is to successfully update all updates through windows automatic update which is not happening at the moment.
Not even able to upgrade to sp2 bcz it too restarts for installing.
Please Help.
Thanks in advance.

Hi Mario-L,
I manually downlaod the update KB3035034 and tried to install in my preview build 9926, it shows The update is not applicable to your computer". Actually, what shows in my system when I check for updates, it detects update Kb 3037975
and 3037975 redirects you to 3021953 see description in this link
http://support.microsoft.com/kb/3021953
After installing the updates, and view update history, it shows:
Personally, I have no idea on this issue currently, please submit a report via Windows Feedback App
Yolanda Zhu
TechNet Community Support

I Get an error every time I try to update Windows 8.1 or update Defender (EXE On top "Class not Registered")

I think my lap top has a lot more problems, then the sun has Hot spots! :)
(not that I am down playing any one's situation, nor want to sound cynical or Condescending).
Though many of my issues have been resolved through a LOT of time, tech support and a couple friends and personal researching.
But I get the "Class not Registered" Every time I try to update Windows,
(I have Mozilla Firefox 30 and Windows 8.1)
On Top of small Error box, I get EXE..on top. But Inside the error box "Class not Registered"
Some of the other issues or problems were self inflicted by not researching properly, so to say the least I am being extremely cautious.
I have the same issue with Class not Registered, and looking for some ideas or hopefully the solution.
After I try running a windows update and any updates for my virus scan "Defender" which is what I believe windows 8 and 8.1 uses, I am not sure about Vista or Windows 7 have, I never used them.
I went right to 8 through a new lap top. Then I got Windows 8.1 (that was about a month ago)
But if anyone does find or even know an answer please reply as soon as you are able, anyone else who may just be reading, if someone gets anything that did work for them, Please Let me know.
Due to time I couldn't read through more Forum suggestions or links that may work for
My Error EXE. "Class Not Registered" :)
BUT will return later in day. Maybe anything I found an answer for I can pass on. i Have had plenty issues since I had a type of crash (Or whatever it was when I was online with a Tech from Microsoft and and he had it so both of us could control the Arrow cursor, I double checked phone number for MS and it checked out legit,
That was the beginning of many days of constant repairing That was back around July 6th 2014 Thanks to everyone who even just reads this, BuddyD

This is might because of your prior change in softwares. so first you have to do run '''sfc''' in run command. and then you see the specific problem which causes this . Since System File Checker (sfc) scan will make Windows replace corrupt or missing system files on your computer.
* Click Start>All Programs>Accessories>right-click Command Prompt, and select Run as Administrator.
* Click Continue or supply Administrator credentials if prompted.
* In the Command Prompt window type the following, and press Enter:
sfc /scannow
Refer this KB article for more information:
http://support.microsoft.com/kb/929833
See this is not a problem of firefox till now. You can check more with microsoft answers site.

IPhone stuck on connect to iTunes screen do not use iTunes or have it installed on my PCs; does anyone know of an easy fix other than updating windows then installing iTunes? I don't have time to go through the process again and at this point will d

Hi all- I'm new to this online community of Apple support; my iPhone 5s is stuck on a screen that has the connect to iTunes icon, this started after I upgraded to IOS 8.1.1 from the beta to fixed version; I don't use iTunes and have an IPad, home PC, office PC, and Galaxy Tab, and I went through (failed) the process of installing itunes on my office PC but needed to update windows; after going through all redommendations I could find, including Apple phone support, I still haven't had success. Does anyone know a way to get my phone past that screen? I don't have time to keep doing updates and installation attempts;'I don't care about the content at this point; but I can't get to the settings to "reset all" and start from scratch; I bought i loud for storage and have an old 4s that has a broken screen butt still works and I have another active 4s on my plaN. Im not tech savvy myself; but I know some community members are pure geniuses! !I just need a fast way to fix this bug;'I use it for work and it's been inaccessible all week, the only time I have to go to an Apple Store is this weekend; I don't want to move to the iphone6 because it's too big. I didn't know this community existed; it's cool; for this issue, I just have no time for a new phone or phone support again; I'm posting this question as a last resort; any feedback is appreciated......and I apolo in advance if this post goes under the wrong thread

No. You have no alternative but to plug it into a computer running iTunes and restore it.

1st Gen Touch has a pic if usb cable going to a 0itunes logo. It's in recovery mode but keep getting "I Pod" could not be restored. Unknown Error occurred (1). Updated Windows

Entered wrong password to many times, When i started tonight and after i charged my I Pod, It said "Device Disabled" for 6,688,000 mins. in   instructions for Recovery. After Updating Windows & iTunes every time i try to Restore i Pod I get "iPod could not be restored. An unknown error occurred(1)." Tried everything it suggests when I click on "More Information" don't know what else to do...PLEASE SOMEONE HELP THE NOOB

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Probook 430 G1 - The worst notebook I have ever had

Good Afternoon HP (or whoever may be reading this),
This email is written to address HP customer support.
I will try to keep this message as civilized as possible. I abhor people who abuse manufacturers/sellers just because they have a problem with a product. In this case however, I am beginning to reach the absolute edge of my patience, and so I beg for your forgiveness if I come across as being too blunt.
In August 2012, I purchased a Probook 430 G1, which was one of the newest batches installed with the Haswell chips back then. This was a student promotion offered by my school, Nanyang Technological University, in Singapore.
I don't really want to get into the specifics of the EXTRAORDINARY journey with this laptop, because it makes my blood boil. But the gist of the matter is this: I paid approximately SGD$1200 for this unit, a i7-4200, 4GB RAM model, hoping for a decent experience. What I got back in return was a horrendous laptop which had problems surface from the 2nd day I began to use it. That's right, 2nd day, not 2nd week or 2nd month.
I sent the laptop to HP service centre for a total of 3 times, as well as 1 time where they sent a technician over to try and resolve my problem by installing a new hard disk and then a new motherboard. Problems, not necessarily happening all at once were:
Ultra-incredibly slow performance. I would click on Settings, and it would take 5 minutes before the Power option came up, another 5 minutes before the Sleep, Shutdown, and Restart options came up, and another 5 minutes before the laptop actually shut down. Clicking on internet explorer would take 5 minutes before the browser started to open.
Screen brightness went crazy. I suppose there is a auto mechanism to change the screen brightness according to ambient light. Well, all I can say is that there were times for no reason the laptop would intermittently change brightness back and forth in a jerky manner which almost gave me an epileptic fit
Hard disc problem detected, please blah blah reset blah blah diagnostic blah blah. Every single freaking time I switched on or off my laptop, the same message would appear.
Two times when I sent the laptop for repair, and specifically on the second time, I was told that it was a hard disk problem (I don't need to know that because the computer already displayed that. Tell me something more which any 5 year old kid looking at the computer screen can read out) and that they would replace it for me. I insisted the second time that I was sure it couldn't be a hard disk problem because the first time I retreived my laptop from the service centre, the EXACT SAME PROBLEM had occured. I implored them to perform A THOROUGH CHECK ON THE LAPTOP rather than just replace the hard disk, and was told that they would. But hey when I went back to collect the laptop, guess what had been done this time? HARD DISK CHANGED AGAIN. Of course, I was delighted that they took my begging into consideration. And yes you guessed it, THE EXACT SAME PROBLEM... AGAIN happened. And so came the third repair request...
I was told that they would dispatch a technician down to my hostel (I stay on campus) to help be rectify the problem. In the first place, they did not send the technician during the time period which they promised, but I'm not too strung up over that. The technician stripped my laptop to the barebones, and said that everything looked fine, and by examination, from looking at the components, the only evidence of change over the last two repair sessions was a simple hard disk change, and that the other components had not been removed for checking or diagnostics (another indicator of A NICE, THOROUGH CHECK). So he said changing the motherboard might help, and of course I'd kill to make the laptop finally fully functional (this was already 1 year + after the original purchase. I had reverted back to using my DYING OLD LAPTOP WHICH WAS STILL BETTER THAN THE USELESS HP JUNK I HAD TO DEAL WITH)
So he replaced the motherboard and everything, but when rebooting and doing some technical stuff, he told me that a NEW ERROR HAD OCCURED, and that the diagnostics for the battery had failed. Yay. Pleased to say however, I never use my laptop unconnected to a power source so goodness, saving myself from even more horrors. Well I could make do with that right?...
And now the latest problem. Cache problems. I don't really know what that means but trying to surf the internet has been murder. 'Waiting/ trying to detect the cache' or some message like that always pops up at the bottom, SSL Connection errors, the script can't even load. Can't even connect sometimes. The screen resolution I don't even know how to describe e.t.c, e.t.c, x100. I don't want to say more, but it is UNFREAKING POSSIBLE TO USE THIS LAPTOP FOR ANY USEFUL PURPOSE.
Okay so my rant is nearly almost over. I just want to say this. I am sick and tired of travelling down from my busy schedule just to give my laptop for HP to change my hard disk so lamely like that. I am tired of trying to troubleshoot, call, find HP contacts (Probook 430 is not even recognized on the model detection page for goodness sake). For the record, I had a decent-ish experience with my previous laptop which was also HP, and generally during the 3 times I phoned in, the HP person attending to me was very accomodating, polite and sympathetic, and I cannot help but be impressed by it.
But honestly, I feel like demanding nothing less than a full refund for my $1200 because honestly, I have spent more time trying to repair my laptop than using it properly. For the record, I have never asked for a refund for anything in my entire life. This is the first time I really want to do that. I will never ever buy a HP laptop after this because this experience has been too traumatizing to describe.
HP, if you are reading this, please wake up and buck up your idea

Hi @gyx9 ,
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.
Best,
Russ
I worked for HP.

Hp probook 430 g1 update windows 8.1 error 0xC1900101 - 0x30017

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