HP Probook 4310s WLAN diabled

For the past few weeks, my HP Probook 4310s (running Win7 Pro 32 bit) WLAN is getting diabled very frequently. I have noticed this mostly when the laptop is moved around, and not when it is placed on a table with no motion. Most of the times, WLAN is reactivated upon restart but sometimes, I have to restart multiple times. I have tried to check this issue in safe mode but it is of no help. When WLAN is disabled, I can not enable it from HP wireless assistant and the device just disapperas from device manager list. I also tried troubleshooting through BIOS but it does not show any problem in WLAN. I checked some forums, where people have reported this problem on Windows 7 but could not find any solution. Can somebody help? Thanks.

Hello @Prash14,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read that the WLAN adapter disables frequently on your notebook computer, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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My Probook 4310s won't boot at all

Hi there
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Now, when I turn it on, the laptop just show the very first splash screen, the one with the logo of 'hp invent', 'intel' and 'press the ESC key for startup Menu'. But pressing any key wont do nothing.
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can anyone tell me what is wrong and how to fix it? thank you very much.
It's running on windows 7 home premium 64 bit.

Hello italo_brenner,
In order to get the best and most accurate response for your question, please submit your question onto the HP commercial forums. You have posted on the consumer forum, and you're using a commercial based system. The link below will allow you to submit your question. It is possible that you might have to create another profile.
Commercial Forum
Thanks
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Hp probook 4310s battry problem

i have hp probook 4310s .
its original battery wear was about 80% i.e half an hour just . i purchased a new one . its battery wear increased about 40% in a day . i again replaced it . new one also increased its wear about 40%. tell me if it is problem in laptop or in the battery.?

Hello Waqas58,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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How to reset my cmos password for probook 4310s

how to reset my cmos password for probook 4310s p/n vc161ea#ar2

Reset Password using Recovery HD
OS X 10.7 Lion /10.8 Mountain Lion
Follow the instructions in the first and third boxes.
http://pondini.org/OSX/Password.html

HP ProBook 4510s bios administrator password ????

Hello HP friends
I have a second hand ProBook 4510s laptop suddenly when opening it asked me for a Bios administrator password.
while i did't create any password .
so i can't boot to OS or USB or any other external device .
please help me.
thanx

Conos.
There are no master password generators for ProBooks or EliteBooks and most business class laptops.
If you can boot and still access a Windows OS try this first.
1. HP BIOS Configuration Utility.
http://ftp.hp.com/pub/caps-softpaq/cmit/HP_BCU.html
User guide here.
http://ftp.hp.com/pub/capssoftpaq/cmit/whitepapers/BIOS_Configuration_Utility_User_Guide.pdf
If not then try this.
2. Contact HP.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003
3. Or look at this link.
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility
Mazzif’s program will detect your UUID, Serial Number and model number then use that information to produce an .exe file to clear the password.
If you find it to be too technical then.
4. Replace the BIOS chip.
http://www.ebay.com/itm/HP-Probook-4310s-4410s-4510s-4710s-6440b-6445b-6540b-6545b-Bios-Chip-No-Pass...
If you have good soldering skills order the BIOS chip. You will receive a picture of the chips location after purchase.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress.

Reset bios password for probook 6455b

error code [edited Serial Number by Moderator]
thanks... could not get in bios.. password set a long time back..
This question was solved.
View Solution.

Elee.
There are no master password generators for ProBooks or EliteBooks.
You will need to contact HP.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003
Or look at this link.
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility
Or replace the BIOS chip.
http://www.ebay.com/itm/HP-Probook-4310s-4410s-4510s-4710s-6440b-6445b-6540b-6545b-Bios-Chip-No-Pass...
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress.

General system board failure

hi all i have hp probook 4310s notebook pc , not displayed any things when power on , only blinking Caps Lock key 5 times
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see link http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
but no solution

ProtectTools drive encryption

Hi all,
I have a user with a ProBook 4310s. Her drive has been encrypted with ProtectTools.
When it boots up it asks for her password, it accepts it, and then she gets an error saying "Non-System disk or disk error".
How can I access the disk and get a few files off it?
I believe that the disk is accessible once the correct credentials have been entered.
Thanks!

Hi Arran,
Welcome to the HP forum!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Commercial Forum/Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

WLAN Card Issue Probook 4530s

I hope you all can help with an issue I am having. I do IT support for a school that ordered a ton of HP Probook 4530s laptops.
One of them has developed an issue. The user said that one day she had wifi and the next she simply didnt. I have ran every hardware and software test known to man. I have tried resetting the bios, I have tried un and reinstalling the drivers and the HP connection utility, I have tried EVERYTHING.
The wireless device simply does not show up. Not as disabled, not even in device manager.
I tried replacing it with the same model adapter and nothing changes.
I tried replacing it with a different model adapter. After that, when I started the computer and an HP error message popped up that said something like "The adapter you have installed is not supported by this computer." I would press enter (I think) to continue and then it would start like normal. Once it started, Windows didn't recognize that device. Not as unknown hardware or anything else.
Does this mean a bad motherboard? I just don't understand how the BIOS picked it up the replacement as an incompatible device but Windows wouldn't recognize it.
Anybody have any suggestions?
Computer is running Windows 7 Pro x64 and is joined onto a domain.

Hi:
You can only install a supported wireless card listed in the service manual and it must have the HP Part number on it or it will not work.
The only suggestion I can offer is to make sure you have the connection manager software installed and see if you can turn the card on using that software.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
I assume it is not something simple like the user inadvertently turned off the wireless button as shown in the illustration in chapter 2 on page 11, and identified on page 12?
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c03054480/c03054480.pdf
Paul

Windows 8.1 on HP ProBook 4330s with Ralink RT3592 802.11 a/b/g/n 2x2 WiFi - BSOD - IRQ_NOT_LESS_OR_EQUAL

Same issues posted here:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/bsod-with-irqlnotlessorequal-when-fresh-install-of/790c6c20-40b3-483a-9cea-25916cbd9c13
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/windows-81-on-hp-probook-4330s-with-ralink-rt3592/c9d8dd16-451a-4130-bdf8-2b1f1b72e587
I have a batch of 50x HP Probook 4330s that I would like to update to Windows 8.1 (x64).
To prepare and test an image I am attempting a clean install using the Enterprise DVD iso over network via WinPE boot from USB.
The installation eventually fails with a BSOD :-( IRQ_NOT_LESS_OR_EQUAL error and the system reboots after user input and the process cycles over and over.
See above link #1 for same issue from another user.
I am able to complete the Windows 8.1 install by disabling the Wlan card in bios.
Following the suggestions at:
http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking/Can-not-install-Windows-8-1-on-HP-4530s-with-Ralink-wi-fi/td-p/2955735
Then:
- Enable card in bios
- Boot to safe mode
- Disable card in device manager
- Reboot to normal windows
Then:
- Windows Update - ok
- Windows Update - optional driver update - Ralink RT3592... BSOD
- Any other Ralink driver....BSOD
- Any other HP driver for ralink card....BSOD
I have an open HP case.
I have contacted Mediatek for support via email address listed on:
http://www.mediatek.com/_en/07_downloads/01-1_windowsDetail.php?sn=5000
I posted in Microsoft communities but was directed here. I'm really hoping for a solution or some suggestions.
Regards
Andre Tomlinson
IT Manager
All Saints Grammar

Hi Andre Tomlinson,
Based on my research, we can find many same issues related to Ralink RT3592 wireless card.
Meanwhile, I analyzed the dump file from the same case provided by customer in other forum.
Crash DMP points to netr28x.sys.
Netr28x.sys is Ralink driver.
I suggest we try the following driver to test it.
http://www.driveridentifier.com/scan/driver_file_detail.php?inf_file_id=1717350&md5=d3fdb7b09dac78ff59ec7fabae612f9a&scanid=BF49AEABBD324C94A897C82A72A304E2&item_id=296364557&hardware_id=PCI%5CVEN_1814%26DEV_3592%26SUBSYS_1638103C
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
If the issue still persists, since it is a driver issue, I suggest you contact HP support for further help.
Regards,
Kelvin hsu
TechNet Community Support

Win 8.1 fails to wake from sleeping probook 4340s

Dear HP forum,
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>Now tried to upgrade to Windows 8.1 via Windows-App-Store. Download was done, upgrade run, reboot, installing changes, preparing devices --> reboot, rollback to 8.0 with error code 0xC1900101-0x30018.
This error message appears because of some not compatible drivers and tools which are already preinstalled on Windows 8 system.
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Check what drivers has to be uninstalled in Appendix A
[How to Update from Windows 8 to Windows 8.1|http://support.toshiba.com/sscontent?contentId=4003162]
+What important is to remove the internet connection.+
+Only use to download 8.1 then disconnect (also Lan cable)+
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PS: this thread should be closed to avoid misunderstandings and because other thread already exists

WLAN override ::: how to use it smart?

All, I have an existing WLAN with more than 100APs. I now want to add one guest-WLAN SSID to four APs.
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Notebook HP Probook 6560b not booting when my book essential is plugged in.

Dear sirs,
My laptop will not boot when the my book essential is plugged in.
The facts
MY book essential 3.0 TB
HP Probook 6560B
My book works well, is installed in windows and works perfect.
Drivers are up to date.
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I did the following things to solve the problems.
Changed bios boot order in to primary hardisk first.
Disabled booting for USB.
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I have contacted Western Digital but they say i have to change something in windows but don't know what exact.
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Yours sincereley,
Gerben Tierie

Hello Gerben,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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Elitebook 6930p BIOS can't detect wlan.

Hello, after new bios update ATI F.20 my laptop can't detect wlan. In bios it show NO DIVICES. Please help me.
This question was solved.
View Solution.

Hello @KipsasLTD
Thank you for posting on the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since the Elitebook 6930p is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
The support page for your product may be helpful in the meantime: HP EliteBook 6930p Notebook PC
I hope this helps!
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Win10 wlan fails after upgrade from Win7

Worked fine on Win7Upgraded to Win10.The WLAN key on the keyboard in now orange, even while booting or in BIOS setup.Device Manager shows the Broadcom WLAN device is active and functioning. Networking can't find the adapter- has an X in the Wi-Fi connect window.Network troubleshooter says to turn on WLAN via switch or keyboard. Since the light on the key is always orange, is it a BIOS issue?WLAN settingss shows WI-FI as Off. You can't change the state to on. (Works fine on my ProBook 6460 on Win10, but that was a clean install.) LAN adapter working fine. I tried an older Win8 driver set from the HP Website. No difference.

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HP Probook 4310s WLAN diabled

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