HP ProBook 4430s Operating System (Windows 7) wont Start UP)
Hello I have HP ProBook 4430s which i got not long ago but got a major problem with it which is i have encrypted the HDD with the system always requirement a password or a swipe of finger on the reader up windows booting. Now, if you enter the password the windows will not boot. Can someone please help me i don't want loose my files. thank you
Hello arunnair988. I understand that your notebook froze during an update, requiring you to reboot early. Now you need to get the operating system back in a working condition but do not have any recovery media or Microsoft Restore Points. Is this correct?
You have two options. The first is to try an HP System Recovery instead of a Microsoft System Restore. The difference is that a restore takes your system files back to a known working point in time, but leaves your personal files mostly intact. A recovery is a reinstall of the operating system. ALL data that is not backed up before the recovery will be lost Follow these steps to perform a recovery without any discs.
If this doesn't work or you'd like to get physical discs you will need to contact HP directly. If you're currently in the USA/Canada you can call them at 1-800-474-6836. If you're in another region you'll need to check this site for your area's contact information.
I hope you find this information helpful arunnair988; have a great day!
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Click the "Accept as Solution" button if I resolve your issue.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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An: Harald Bässler
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