HP PROBOOK 4520S NOTEBOOK energystar

I want to know , which key should i activate on my keyboard (in conjunction with " the blue symbols or blue characters ") printed on certain keys of my keyboard to see them writing on my display screen , and use them ?

Unfortunately the answer to that question is a no.
The best compatible optional CPU is the Intel Core i7-640M and it is has two physical cores capable of running four threads.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

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Hp probook 4520s doesn't boot up only black screen

When i start my laptop only show black screen. I already try hard reset but doesn't work. I didn't see any LED blinking or beep sound just i saw only wifi LED always turn on but my cooling also running. So i can't understand what happen on my laptop ? if any already fallen this kind of problem and solved then help and i am also waiting for hearing from expert

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can click here for the link.
HP ProBook 4520s Notebook PC Support
TwoPointOh
I work on behalf of HP
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HP Probook 4520s Memory upgrade to 8GB (2x4GB) Corsair Unsuccessful and Failed

Ok, here is the story
My notebook is HP Probook 4520s
with Windows Windows 8.1 (6.3) 64-bit (Build 9600)
Please refer to the end of this post for CPU-Z report of specs.
Currently I have 3GB of memory installed -had to install them back after upgrade failure-.
Please refer again to the CPU-Z report for the memory module specifications.
I bought the following Corsair 2x4GB memory pack
Corsair CMSO8GX3M2A1333C9 8GB (2x4GB) 1333MHz DDR3 SODIMM
http://www.scorptec.com.au/product/Memory/SODIMM/43657-CMSO8GX3M2A1333C9
Specs of new modules:
Warranty Lifetime
Size 8GB Kit (2 x 4GB)
Performance Profile none
Fan Included No
Heat Spreader—
Memory Configuration Dual Channel
Memory Type DDR3
Package - Memory Pin 204
Package - Memory Format SODIMM
Tested Voltage 1.5
SPD Voltage 1.5
Speed Rating PC3-10600 (1333MHz)
SPD Speed 1333MHz
Tested Speed 1333Mhz
Tested Latency 9-9-9-24
SPD Latency 9-9-9-24
When I installed the memory module onto the notebook, I basically couldn't go beyond the POST stage. That is the HP logo appears on the screen, and that's it.. that's it.. nothing beyond that stage.
When I went to the BIOS settings, the memory successfully read 81xxMB, this is basically 8GB of RAM.
I tried to reset BIOS settings, failed again.
I removed the 2x4GB modules, put back both original 1GB and 2GB modules -the ones that came with the notebook-, everything worked again.
What went wrong here..?
P.S. please do not reply with lame replies like "that's weird" "that's strange", I know it's weird and strange. I want specific and clear suggestions.
CPU-Z report below:
CPU-Z TXT Report
Binaries
CPU-Z version 1.69.0.x64
Processors
Number of processors 1
Number of threads 4
APICs
Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 2
-- Thread 0 4
-- Thread 1 5
Timers
ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 2.208 MHz
Sys timer 1.000 KHz
BCLK timer 133.02 MHz
Processors Information
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 430M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
TDP Limit 25 Watts
Core Speed 2527.3 MHz
Multiplier x Bus Speed 19.0 x 133.0 MHz
Rated Bus speed 2394.3 MHz
Stock frequency 2266 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes
Turbo Mode supported, enabled
Max turbo frequency 2533 MHz
Max non-turbo ratio 17x
Max turbo ratio 19x
Max efficiency ratio 9x
TDC Limit 21 Amps
Core TDP 21 Watts
Uncore TDP 4 Watts
Power @ 9x 7 Watts
Power @ 10x 8 Watts
Power @ 11x 9 Watts
Power @ 12x 11 Watts
Power @ 13x 13 Watts
Power @ 14x 15 Watts
Power @ 15x 18 Watts
Power @ 16x 21 Watts
Power @ 17x 25 Watts
Max bus number 255
Attached device PCI device at bus 255, device 2, function 1
Chipset
Northbridge Intel Havendale/Clarkdale Host Bridge rev. 12
Southbridge Intel HM57 rev. 06
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 3 GBytes
Channels Dual, (Symmetric)
Memory Frequency 532.1 MHz (4:16)
CAS# latency (CL) 7.0
RAS# to CAS# delay (tRCD) 7
RAS# Precharge (tRP) 7
Cycle Time (tRAS) 20
Row Refresh Cycle Time (tRFC) 60
Command Rate (CR) 1T
MCHBAR I/O Base address 0x0FED10000
MCHBAR I/O Size 4096
MCHBAR registers
DMI
DMI BIOS
vendor Hewlett-Packard
version 68AZZ Ver. F.0F
date 02/18/2011
ROM size 2560 KB
DMI System Information
manufacturer Hewlett-Packard
product HP ProBook 4520s
version unknown
serial 2CE0211M4C
UUID {1520830E-6A57-11DF-8C36-42C05900004D}
SKU WS879EA#ABV
family 103C_5336AN
DMI Baseboard
vendor Hewlett-Packard
model 1411
revision KBC Version 57.34
serial 2CE0211M4C
DMI System Enclosure
manufacturer Hewlett-Packard
chassis type Notebook
chassis serial 2CE0211M4C
DMI Processor
manufacturer Intel(R) Corporation
model Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
clock speed 2264.0 MHz
FSB speed 133.0 MHz
multiplier 17.0x
DMI Extension Slot
designation PCI SLOT1
type PCI
width 32 bits
populated no
DMI OEM Strings
string[0] ABS 70/71 79 7A 7B 7C
string[1] CSM v01.4A
string[2] www.hp.com
DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 8192 MBytes
max# of devices 2
DMI Memory Device
designation Top-Slot 1(top)
format SODIMM
type unknown
total width 64 bits
data width 64 bits
size 2048 MBytes
DMI Memory Device
designation Top-Slot 2(under)
format SODIMM
type unknown
total width 64 bits
data width 64 bits
size 1024 MBytes
Storage
Drive 0
Device Path \\?\scsi#disk&ven_&prod_st9320423as#4&1f4bc32b&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name ST9320423AS
Capacity 298.1 GB
SMART Support Yes
USB Devices
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0020
USB Device USB Composite Device, class="0xEF", subclass=0x02, vendor=0x0461, product=0x4DB6
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0020
USB Device Microsoft Mouse and Keyboard Detection Driver (USB), class="0x00", subclass=0x00, vendor=0x045E, product=0x0745
Graphics
Number of adapters 1
Graphic APIs
API ATI I/O
Display Adapters
Display adapter 0
Name ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)
Board Manufacturer 0x103C (0x1411)
Memory size 512 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x103C)
Model ID 0x9555 (0x1411)
Performance Level 0
Win32_VideoController AdapterRAM = 0x20000000 (536870912)
Win32_VideoController DriverVersion = 8.97.10.6
Win32_VideoController DriverDate = 06/20/2012
Software
Windows Version Microsoft Windows 8.1 (6.3) 64-bit (Build 9600)
DirectX Version 11.0
This question was solved.
View Solution.

Specific and clear. Your laptop uses 1.35 volt memory and you installed 1.5 volt.
Here is the crucial page for the memory you need:
http://www.crucial.com/store/listparts.aspx?model=ProBook%204520s
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Hp Probook 4520s won't turn on

Hi all,
On my Probook 4520s, last night I logged into the BIOS as guest and reset it to default and restored it to factory settings. Now the notebook does not turn on. I don't see anything on the screen, just a black screen and every 5-10 seconds it turns on and turns off by itself. I tried a hard reset but no luck.. Appreciate your help, thanks.
Regards,
Yash

Forgot to mention above that my CD ROM does not work, just in case it is required. USB drive works.

ProBook 4520s fingerprint scanner missing

Good day!
I have HP ProBook 4520s (WT173EA#ACB), and as I learned from User's Manual and other sources it should have fingerprint scanner in lower right corner under the keyboard, but there is no scanner. Is there any explanation?

Kowie wrote:
Hi,
I did all the fingerprint setup and afterwords is says that you fingerprint is now ready for use. But when I tried to log on the reader says that the fingerprint is not verified why is this?
Hello Kowie.
It sounds like the settigns did not save. I suggest you try to enroll your fingerprints one more time.
Which version of Windows are you using?
Also, what is the product number of your notebook? This document can show you where it is located.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Probook 4520S Ethernet Interface

I have an HP Probook 4520S. The Physical RJ45 Ethernet connection stopped working. Now, when there is NOTHING plugged into it, the Amber LED is always on.
I tried replacing the WLAN card in the system and it is still not working.
Also, there is now an Unknown Device in my device manager with a value of ACPI\HPQ004.
What do I need to replace to repair my ethernet connection?
Thanks, Fred

Hi, Fred:
The wired network chip is independent of the wireless card.
Probably you need to have the motherboard replaced, and IMO, you're better off getting a new PC when stuff like that needs to be done.
Below is the link to the driver you need for ACPI\HPQ004
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Two things you can try before you write off the LAN connection...
1. Do a hard reset of the notebook.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
2. Reset the BIOS to its defaults.
If none of that works, and you don't want to pay big bucks to replace the motherboard or buy a new PC, then just purchase a USB to RJ-45 10/100 or 10/100/1000 network adapter.

Hp probook 4520s stuck at hp logo screen without shoing boot options

while battery is present, hp probook 4520s stuck at hp logo screen without showing any boot options . Without battery , by connecting AC adapter, it works normally

If your notebook is new enough to have the UEFI diagnostics installed run the barttery test there instead. There is a System Diagnostic UEFI version 3.7.0 update available for your notebook. Install that one if you haven't already done so.
is your notebook still in warranty? HP product warranty status check web page
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Recovery Partition won't engage at boot from F11 after stock Win7 install - Probook 4520s

Notebook: HP Probook 4520s (with Energy Star sticker)
OS: Windows 7 32-bit
Error: Nothing happens when pressing F11 at boot
Pre-issue changes: Installed Windows 7 from stock Windows 7 disc
I'm a PC Technician with quite a few years behind me, but this got me at a standstill even after a day of searching online for solutions.
A friend bought a ProBook 4520s where the previous owner, just before selling it, installed Windows 7 from a stock Windows 7 disc from Microsoft (I guess to sell it with a 'clean' OS), which of course ened up bare without drivers, etc.
When the install was done though, he/she didn't destroy the HP partitioning (ie, the partitions remained: SYSTEM, OS (c:\), HP_RECOVERY, HP_TOOLS). Those partitions seem intact, so I'm trying to perform an HP Recovery to bring the computer back to factory settings.
When rebooting, I'm prompted to press 'esc' for options, which I do, then it prompts 'F11' for HP Recovery. When I press F11, it just boots the Windows 7 OS as normal. From what I've managed to gather via searching, I believe something was disturbed on the HP_RECOVERY partition, like the MBR, or something, possibly by the previous user making the HP_RECOVERY partition active, then selecting "Repair Windows" on the Windows disc.
Solutions I've tried include:
Pressing ESC -> F11 at boot [simply boots as usual].
Setting the HP_RECOVERY partition to 'active' from Disc Management, then rebooting [simply boots as usual].
Installing "Enhanced HP Backup and Recovery Manager for Microsoft Vista" (sp38131.exe) [when run and PC Recovery is selected, it says there is no recovery partition and asks for discs].
Installing "Fix for HP Multi-Partition Recovery Manager" from (sp48415.exe) suggest in the 'green post' here [no change].
Installing "Recovery Manager Installer Patch for Microsoft Windows 7 Upgrade" (sp45823.exe) [no change].
Installing "HP Recovery Manager for Microsoft Windows 7" (sp45602.exe) [no change].
I live far from having access to buying Recovery DVDs from HP, so need a solution to fix this, please. At most, I can download.
The OS in the Recovery, I expect is Windows 7, because there's a Windows 7 sticker on the notebook.
This question was solved.
View Solution.

Hi:
There isn't anything you can do to get the recovery partition to work once someone removed the HP install with the recovery manager program, which is not available for download.
You will need to order a set of recovery disks by calling 1-800-334-5144.
You will need to provide the model # and serial number for the PC to the customer services rep.
Cost is $10.
If you do not want to bear the expense, then you can make your own W7 installation disk.
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

ProBook 4520s - Showing "Unknown Device" in Device Manager

Hi everybody,
It is 2 days that I have bought new Probook 4520s HP. It came with Suse as others I have installed clean copy of Seven. Downloaded all drivers from HP, but one device driver is show as "Unknown" in the Device Manager. I want to know what device is it, if someone can help me, please do it. This device's Hardware ID's is following:
ACPI\HPQ0004
*HPQ0004
Also I want to know 2 things: 1) exact device drivers of my HP because when I enter to HP's site for example for Wifi driver there are shown 4 different drivers. 2) exact product model of notebook, while searching string of "ProBook 4520s" in HP site it shows 3 searching results. Please make them clear for me.
Notebooks Serial is: 2CE0181CL
Product: WD848EA#ACB
This question was solved.
View Solution.

Hi,
flashback wrote:
Hi everybody,
It is 2 days that I have bought new Probook 4520s HP. It came with Suse as others I have installed clean copy of Seven. Downloaded all drivers from HP, but one device driver is show as "Unknown" in the Device Manager. I want to know what device is it, if someone can help me, please do it. This device's Hardware ID's is following:
ACPI\HPQ0004
*HPQ0004
Also I want to know 2 things: 1) exact device drivers of my HP because when I enter to HP's site for example for Wifi driver there are shown 4 different drivers. 2) exact product model of notebook, while searching string of "ProBook 4520s" in HP site it shows 3 searching results. Please make them clear for me.
Notebooks Serial is: 2CE0181CL
Product: WD848EA#ACB
What you need is the ACPI ( advanced configuration protocol interface) driver for the installed CPU. You can get that at the processor manufacturers support website. Intel's download center is here.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HELP!!!! problem with motherboard HP Probook 4520s , need replacement, where can i buy it??

HELP!!!! problem with motherboard HP Probook 4520s , need replacement, where can i buy it??

bumer_v
You can buy by HP PartSurfer or her
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Is the ProBook 4520s eSATA port multiplier compatible

I have an HP ProBook 4520s running Windows 7 64 bit.
Is the eSATA port compatible with port multiplier products? If not, is there any hardware I can purchase to solve this?
This is a quote from the external eSATA enclosure that I'm trying to run.
Q Only a single drive appears when using eSATA.
o This means that the eSATA port that the MB561US-4S-1 is connected to does not support port multiplication. Therefore, only the drive in the top bay can be seen by the system. There is a port multiplier built into the MB561 which encodes the 4 SATA connections to a single signal, however another port multiplier is required on the system to decode that signal back to 4 individual SATA connections.

I assume since you cannot see all of the drives it does not, you can try the chat feature on this page to see if a support rep can answer for sure, if not they can log a case number and maybe an engineer can find out and get back to you.
https://h50203.www5.hp.com/wclweb/wclentry.aspx?lc=en-US&cc=US&origin=nc

Hp probook 4520s ram replacment

i have hp probook 4520s
running windows 7 ultimate 64bit
intel core i5 cpu M460 2.53GH
Ram 4 GB
ATi mobility radeon HD 4300/4500 series
Dedicated video memory :512 MB
shared system memory 1719 MB
total avalible :2231 MB
my quistion is : if i upgrade my RAM to 8 GB will that improve my graphic card performence ? specially for gaming ?
and is there any thing can i do to improve my gaming performence ?
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View Solution.

the games are played but in medium quality games works slow so increasing Ram wont make them faster ... thank you so much for your reply

HP Probook 4520s: sound card doesn't work (no sound, red mute button)

Нello!
I have an issue with my HP Probook 4520s. Its internal speakers and microphone doesn't work. I've tried to install and reinstall drivers from here, tried to rollback driver to older version but I always have the same result: installed the IDT sound codec, and after a restart, the mute button turned red and I cannot switch it.
Soundcard device ID: HDAUDIO\FUNK_01&VEN_111&DEV_7605
OS: Windows 7 Professional x86
How can I fix it?

Hi, just registered to post my solution. I got HP ProBook 4330s in for repair. Problem: some sticky liquid spilled all over and no sound. Also discovered that no microphone as well, but webcam did work just fine.
What I tried:
1) Installed fresh Win 7 Ultimate 32-bit and all official drivers (audio driver did not want to install), still no sound. Sound icon shows red cross. Message: No audio output device installed.
1) Installed the newest version of BIOS, in my case F.40, still no sound.
2) Pluged in headphones, still no sound.
3) Took apart, unpluged and firmly inserted every possbile cable, still no sound.
4) Found in BIOS everything that relates to Audio. Made sure Audio device is enable, still no sound.
5) Install XP and installed XP sound driver, still no sound. In fact, that driver did not install correctly, showed some kind of error.
What did work, in consecutive order:
1) Took apart again and took out the coin battery that retains the BIOS data, date, clock etc.
2) Put everything back together, switched on, entered the correct date in BIOS settings, and started Win 7 Ultimate. Still no sound. But I noticed that Win 7 Ultimate has found some devices and was installing drivers for it. Though did not check exactly which ones.
3) If I could not get the sound working I was determined to buy some speakers with USB connection. Then, I remembered that I already had a set of speakers for another laptop. These speakers had USB connection to draw power from and a grean standard headphone connection/plug to draw audio signal. I plugged in these speakers into HP 4330s and the sound started coming from these external speakers. The sound icon next to the clock in bottom right corner switched to normal mode and I could control volume with my mouse. Then I unpluged external USB speakers and the sound started coming from the HP's built in speakers.
Checked with Device Manager that correct sound drivers are installed and microhpone appeared to be installed as well. Though did not check with Skype if microhpone was working.
I was soooo happy!!! I struggled with this problem for three long days, searched many forums (none gave solution), tried everything with drivers, took apart the laptop some three or four times (now I learned to do it with my eyes closed, so to speak).
I started to think that taking out the BIOS/date coin battery did the trick. There must be some glitch in BIOS to motherboard connection in these HP ProBook laptops, and all BIOS settings need to be reset.
I'll be happy if this helps someone.

Problem creating Recovery Discs with HP Probook 4530s Notebook PC.

I have a HP ProBook 4530s Notebook computer my daughter gave me. It is 5 months out of warranty. I had to recover it using Recovery Manager and the recovery partition. The OS is W7 Home Premium 64 bit.
An HP support document says that I can create Windows 7 recovery discs using DVD-R media. It says to click Start, then All Programs, then Recovery Manager.
The problem is there is no Recovery Manager in All Programs. I want to create recovery discs instead of relying on the recovery partition.
I called HP and they had no explanation. I asked them if the instructions were wrong or were they right but for some reason Recovery Manager was missing from All Programs. All they could tell me is to recover it using the recovery partition by restarting the computer and then pushing F11 for the Recovery Manager. That works to recover the computer but NOT to create recovery discs.
Is there any way to create Recovery discs?

Hi
Not without the recovery manager, which is not included on every HP business notebook.
My HP Elitebook 6930p came with a recovery partition but no recovery disks, recovery manager program to make recovery disks.
And it cannot be downloaded.
If you live in the USA, call HP at this number, 1-800-334-5144 and order a set of recovery disks.
You will need to provide the model number and serial number to the customer support rep.
Since the notebook is out of warranty, there will be a charge of $10 for the set of recovery disks.

Is ProBook 4520s capable of running MMORPGs and other games like Medal of honor and that stuff?

well, i recently bought Hp ProBook 4520s. it is great,fast and i really like it but it has a problem, i can't run MMORPGs or other games that have good graphics like Medal of honor and generals zero hour and counter strike and that stuff. when i analysed my laptop using few programs and websites i found such a strange thing. it should run these games perfectly but just got 1 simple problem. it seems like if it got no video card !!!! Video ram 0.0 B!!! No 3D No hardware T&L! Pixel shader version 0.0 vertex shader version 0.0!!! here is the link to the site i used to analyse it......... please try to help me because i am trying to solve that problem for more that 2 weeeeeks !! and thankssss for helping me C u later

Do you know what kind of graphics card you are supposed to have? Try to reinstall the drivers for your model. Click this link to go the HP Support. You can click "Automatically detect it" to get the right model. It should take you to the support page for your model. It will have the drivers you need.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
You probably need a dedicated graphics card for those games. Intel HD Graphics isn't made for gaming.

HP PROBOOK 4520S NOTEBOOK energystar

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