Hp probook 4540s .. Finger print sensor is not appearing in hp protect tools

Hello ...<br>I've recently bought HP Probook 4540s and everything works fine except the finger print sensor<br><br>My labtop has windows 8 installed and all drivers and devices are workig fine but the finger print sensor is not appearing in the windows device manager or in the hp protect tools neither.. At the beginning i thought it's a hardware problem untill the operating system detected the finger print sensor while i'm logging on this happened just once and i dont know how to get the sensor work again <br>I've installed the latest validity finger print driver and hp protect tools and hp security manager everything from hp drivers site but nothing helps<br><br>What do you think i miss here ??

Hello Eng_MG
I see that you are having problems with the finger print reader on your HP computer.
I would suggest posting this message in the HP Commercial Forum as well. There will be more users with the same computer and programs. The link will take you to the board specific for your computer.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

  • Tecra M5: finger print sensor is not working properly since a drink was spilt into the keyboard

    My finger print sensor is not working properly since a drink was spilt into the keyboard. When booting up, it automatically "fails" 5 times in a row (without any attempts to swipe a finger), then defaults to password entry to boot the machine's hard drive.
    This is not a problem and all i want to do is disable the finger print sensor, but cannot work out how to do this. I've tried uninstalling the driver, which I seemed to do without any problems, but when rebooting, the sensor still seems active, and still goes through the same process.
    Everything else works fine and this is just a minor niggle, but I'd like to remove the annoyance of it beeping at me 5 times while it does its thing!
    Can anyone tell me how I completely disable it?
    Thank you.

    Have you removed the fingerprint software? If yes check if in device manager is listed some unknown device. Please post the result.
    Maybe you can try to disable this unknown device and it will not be recognized as new hardware every time when you start the notebook.

  • Finger print sensor

    hi
    i have hp probook 4535s, Using windows 7 home premium (but i changed from original windows home basic...) the finger print sensor is not working and i can`t connect to  wireless internet. i have installed the driver but nothing.
    Can anyone provided me with a link to intall this driver or to fix my problem?
    Thanks

    Hello Kgothatso,
    Your ProBook is a Business model.  Your issue would be best answered on the HP Enterprise Business Community Forum
    Good luck!
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Help for finger print sensor

    hello,
    in my hp dv4 1502tu, finger print sensor is not working after formating my system. i have searched a lot in internet,but i cant able to find out the software of the particular sensor.
    so please help me out to shortout this problem.

    Hi,
    The validity sensor driver for your fingerprint reader is on the following link.
    http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45217.exe
    Digital Persona software can be downloaded from the link below.
    http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48018.exe
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Hp finger print sensor

    Hp envy 15 j039tx notebook Pc
    I have recently refreshed OS i.e windows 8.1, now i am running windows 8.0
    The problem is that 
    1-Finger print sensor is not working, niether detecting the fingre, niether the led is blinking.
    2-The hp simple pass is not offereing to register the fingre prints.
    Troubleshooting steps performed:
    a- unistalled and downloaded and intalled simple pass and validity fingerprint driver.
    b-upgraded bios version.

    Hello @masefc11 ,
    Welcome to the HP Forums!
    I understand you're unable to use your fingerprint scanner after refreshing your notebook.
    Can you tell me which version of SimplePass you currently have installed? To do this you can click the Help icon and then click on About. The version should be listed below the HP SimplePass logo in the About window.
    Try going through both of these documents for help with fingerprint readers in Windows 8:
    Using HP SimplePass Fingerprint Reader (Windows 8)
    Troubleshooting a Fingerprint Reader (Windows 8)
    Let me know which version you have, and if either of those documents resolved the issue.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • How to use FInger Printer Sensor with HP Probook 440 G2

    I have HP ProBook 440 G2 I am unable to set finger print sensor as the login to my device.  

    You need to install the HP client security Manager in order to configure and use the Fingerprint reader. Link: Your PC's download page does not list the software but the below link may work.Make sure to backup your data before proceedinghttp://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_141857_1#tab5Make sure to backup your data before proceeding

  • Finger print sensor and SimplePass Software is not working

    Hey there,
    I have a HP Pavilion dv7-6c95dx and the finger print sensor and SimplePass Software is not working.  I am unable to find the relevant drivers/etc from the HP website.  Any advise would be appreciated.  The device was purchased in the USA.
    Thanks.
    This question was solved.
    View Solution.

    Hi:
    I believe this driver from the dv7t-7000 will work as well as the security software to register your fingerprint.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103013-1&cc=us&dlc=en&lc=en...
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117897-1&cc=us&dlc=en&lc=en...

  • Is it possible to turn off the finger print sensor?

    Right now I am not sure if I buy the new iphone 5s.
    The finger print sensor make me worry!
    Is it possible to switch it completely off?
    Maybe like SIRI - during installation you can say, I don't want to use it!
    Thanks for your help and sorry for my bad english!

    Thanks for your fast reply!
    Thats perfect! Now I can order the new iphone without my concerns!
    Thank you very much!
    Have a nice weekend!

  • Finger print driver is not connected

    Hello i have bought new HP Laptop
    Model
    Hp probook 450 g2
    processor core i5 4th gen
    ram 8gb
    I have installed window 7 ultimate 64 bit on it but my finger print reader is not working
    i have read different forums and i tried to install latest versions of
    Hp Simple pass
    Hp validity driver
    Hp digital persona
    and other softwares
    in device manager i was able to see biometric pass here is picture
    but when in windows search i go to Biometric devices  there is no biometric found. although in device driver it is shown
    i have tried to turn on devices from system Bios ,  windows operating system,  in Hp Digital persona
    Same with Hp Simple pass, I also tried to install some older versions of finger print driver but nothing worked. what should i do, i have also changed priority order. plz help

    Hello mahmoudrefat, welcome to the HP Forums.
    I see that you're getting a message stating that the fingerprint reader is not connnect. I would like to help you with this.
    To be able to better assist you on the issue, could you please provide the following information:
    Model and Product numbers for your notebook (do not post the serial number please).
    Currently installed operating system.
    I look forward to your reply.
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • Finger Print Scanner is not working after downloading new operating system 8.1

    hi,
    recently i have installed new OS windows 8.1 for my HP PAVILION DV6 laptop, but my bluetooth and finger print scanner is not working. can any one suggest me solve my problem..
    txs
    best regards
      karim

    Hi @sam1211 ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
    Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section. 
    Here is another document with some great information about Bluetooth fixes.
    Here is a link to troubleshoot the HP Simplepass software.
    The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
    Hope this helps you with the Bluetooth and HP Simplepass.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My finger print reader is not working and this unknown driver is not installing HP4230s

    my finger print reader is not working and i have tried the downloads available on hp website and many other but its not showing in the area where we configure the passwords for the pc
    and my other problem is as i have updated my pc to win 8 or 8.1 this device is not getting installed the hardware id is : ACPI\VEN_HPQ&DEV_0004
    kindly solve these problems as i really want to use this finger print and i dont know what is this unknown device all about

    my hp envy mp notebook fingerprint is not working, give the software for it !

  • Finger print reader does not work

    i followed the directions and my print was scanned, rescanned,and the edges were scanned and accepted but the reader does not react when the phone is locked....i deleated and rescanned and followed all directions which accepted my finger print....once again thereader does not unlock the phone...any suggestions?

    I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.

  • HP finger print technology was not picked up by firefox4....how do i get ff4 to use HP's finger print technology...it was working fine on the previous version of ff

    in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4??
    Help!!!
    Gary

    The company that make the fingerprint scanner for HP have abandoned it, for more details see https://support.mozilla.com/en-US/questions/799388

  • It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

    It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

    Standard practices:
    Restart the device (power off completely, then back on) - retest.
    Reset (hold sleep wake and home buttons until apple logo appears) - you can try this, but it is most useful when your device is frozen.
    Restore to factory settings - retest.
    Make an appointment at an Apple retail store genius bar if the above did not resolve the issue.
    HTH.

  • Epson r800 prints, but does not appear in Printer List: can't use Utilities

    My Epson r800 prints, but does not appear in Printer List. It is connected via USB to the iMac. A Brother LH-2070N is connected via AirPort Extreme. I need to use Utilities to clean the head of cartridge, check levels, etc.. Is there a way to fix this problem?
    iMac   Mac OS X (10.4.9)  

    For your Epson try this:
    Hard Drive, Library, Printers (folder), Epson folder,
    Inkjetprinter folder, Utilities folder and here you
    will find Epson Printer Utility2. Click on it and it
    should work.
    Note. Epson utilities will not work unless the
    Printer is directly connected to the computer.
    Had the same issue with my 2200 photo and the above
    worked.
    Tried again after reinstalling the drivers. There is no separate Inkjet Folder, but the Printer Utility is within the Epson folder. Unfortunately, the r800 still does not appear in the Printer List, hence no utility.

Maybe you are looking for