HP ProBook 4540s slow to boot up, all programs run slow, long delay, show non-responding messages

Hello,
I have a HP ProBook 4540s running windows 7 (desktop shows: Test Mode Windows 7 build 7601)
The HDD is a Toshiba mk5061gsyn 500gb
For the last month or so the computer has been running very slow. The computer has always booted/start windows a bit slowly. Now it takes about 3-5minutes to get to the welcome screen then it takes a couple of minutes to load windows. Soluto shows all the programs that are being loaded on startup. (I never messed with this). I've run several antivirus programs and the system is clean. Back in June I had the same problem but there was malware found, not this time.
I ran speccy and it shows "warning" under the S.M.A.R.T section. I used the HP system tools and ran the HDD test and no errors were found. When I tried using the HDD test from Toshiba and I couldn't run the scan test, it only showed the model name and serial #.
I'm not sure what to do next?
Thanks for your help in advance!

Please click on the below shown link to troubleshoot this issue
http://tinyurl.com/khbcqxg
1. Please "Turn OFF" the Notebook
2. "Power ON" the Notebook and keep tapping the Escape Key during the start up to enter the Start-up Menu
3. Now here, Please select the BIOS option [F10] and under the Advanced or Diagnostic tab
4. You should find the facility to run tests on both the Hard Disk Drive and Memory
Note: Please perform these two tests and post back with the details of any error messages
Please click the below shown link to find the steps for performing Hard Drive Test
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00439024
OR
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01443317
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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Hello italo_brenner,
In order to get the best and most accurate response for your question, please submit your question onto the HP commercial forums. You have posted on the consumer forum, and you're using a commercial based system. The link below will allow you to submit your question. It is possible that you might have to create another profile.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this <HERE>
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TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi @rey777,
Welcome to the HP Support Forums!
I understand that your HP ProBook 4540s Notebook PC will not power up on the AC adapter. Your ProBook is a business computer and you will find the best answer to your questions on the Commercial Forums. You can post your questions here at the HP Enterprise Business Community.
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I hope this information helps.
Take care and have a great day!
I worked on behalf of HP.

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
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3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
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6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
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\\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Processor hangs after adding more RAM to probook 4540s

hey ALL
recently i upgraded my laptop hp probook 4540s to 16 GB RAM
I am having two identical (Same part numbers) RAM sticks of following specs:
manufaturer: TRANSCEND
Memory : 8 GB (each)
Frequecy : 1600 MHz
Type : DDR3
PC3 : 12800
the issue is the lowness of processor. Processor utilization meter shows 70 to 80 % utilization with these two sticks running.
If i install only single module of 8 GB then the System runs great. i have checked both modules individualy by installing each of them in single channel configuration. also i changed the slots in single channel configuration. in single channel configuration everything runs great.
the complete specs of my system are :-
Specifications
do anyone have any idea of what is going on
i shall be very thankfull to everyone for helping me on this

Hi,
According to the Maintenence & Service guide for your notebook a maximum of 8GB is supported in your notebook.
The modules supported are PC3-10600, 1333-MHz, DDR3. They are not PC3 12800 modules like the ones you have installed.
That would seem to explain the issue you are having.
Best regards,
erico.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hp probook 4540s .. Finger print sensor is not appearing in hp protect tools

Hello ... I've recently bought HP Probook 4540s and everything works fine except the finger print sensor My labtop has windows 8 installed and all drivers and devices are workig fine but the finger print sensor is not appearing in the windows device manager or in the hp protect tools neither.. At the beginning i thought it's a hardware problem untill the operating system detected the finger print sensor while i'm logging on this happened just once and i dont know how to get the sensor work again I've installed the latest validity finger print driver and hp protect tools and hp security manager everything from hp drivers site but nothing helps What do you think i miss here ??

Hello Eng_MG
I see that you are having problems with the finger print reader on your HP computer.
I would suggest posting this message in the HP Commercial Forum as well. There will be more users with the same computer and programs. The link will take you to the board specific for your computer.
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Enable Hyper-V in Windows 8.1 runing on HP Probook 4540s

Hi all,
I can not enable Hyper-V on my laptop HP Probook 4540s. The OS is Win8.1 Pro. Everytime I am trying to do that, it's freezing!!!
I need help.

I have same problem what I did was
1. System Configuration > Device Configurations > Virtualization Technology <-- ENABLE this
2. System Configuration > Set Security Level > Data Execution Prevention <-- set to Change
3. System Configuration > Set Security Level > Virtualization Technology <-- set to Change
also disable the data execution in System
Configuration > Device Configurations >

HP Probook 4540s Sudden Shutdown Without any Warning

I have a HP Probook 4540s laptop bought in November 2012. It has Core i5-3210M CPU @ 2.50 Ghz chip with 8 gb ram and 500 GB hard disk. Till 2014 it was all OK. But now it has started giving me problems like it shut downs when it is at low battery say just about to reach 10 %. No low battery message just complete shut down(bam, screen goes dark). Now I have done the following steps
1. Battery has been calibrated it did solve the problem but it again started to happen.
2. I got my laptop's fan replaced 28 days back on i guess Jan 5, 2015 and vents are clean
3. I use Hardware Monitor Software to monitor the temperature and the results are as follows :
>> During Normal Operations it remains between 50 to 55 C (is it Normal ?) What should be the ideal temperature ?
>> Hard Disk temp is 60 to 64 C.
4. I use battery saver mode and everything set to normal
5. Drivers and BIOS Updated
6. Used HP Support Assistant to check battery health it shows OK.
7. I have changed the values also like I set the critical level,low battery and reserve battery but i guess that also not working.
Now My Question is
1. Is it due to overheating ? During normal operations like when plugged in it doesn't shutdown. Works Perfectly.
2. Or the battery is giving me trouble and needs to be replaced. After 100% charge it gives me around say 1 hr 30 mins of use but when it is about to hit 11 or 10% the system shuts down.
Please provide me with a solution
P.S. I don't use my laptop for gaming

Deep.
Download and run BatteryMon.
http://download.cnet.com/BatteryMon/3000-2094_4-29244.html
After download click on start.
In the upper left hand corner you will see a battery tab click on it to get the details of the battery.
Look at Design Capacity, Full Charge Capacity and Current Capacity.
Let us know what you find.
REO
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress.

HP ProBook 4540s missing unknown device

This is my 3rd day since i bought this new HP probook 4540s [Product No. B9A39PA#UUF] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named unknown device, please help me. The hardware Ids: 1- unknown device USB\VID_138A&PID_003D&REV_0104
USB\VID_138A&PID_003D 2- unknown device ACPI\HPQ6000
*HPQ6000

Hi, Can you post back with the following details. 1. The full Model No. and Product No. of the notebook - see Here for a guide on locating this information. 2. The full version of the operating system you are using ( ie Windows 7 64bit ). 3. R

HP Probook 4540s Supports Seagate ST500LT012 mini HDD

Hi,
I would like to know if HP Probook 4540s supports mini(7mm) HDD. Recently I bought a seagate ST500LT012 HDD on an online portal and later found that this is a mini HDD and all laptops may not support mini HDDs.
Thanks in advance...
This question was solved.
View Solution.

Hi:
It should.
It will just be thinner than a 9.5mm drive, but the caddy should work and the screw holes in the caddy should line up with the screw holes in the drive.

Probook 4540s voice issue

My laptop Probook 4540S core i5 , 6 GB ram ddr3 , HD 750 GB , visual card 2 GB Radeon , Windwos 7 ultimate 32 Bit Service Pack 1 .
My problem is the voice is too low at any vedio/audio player otherwise all the drivers installed correctlly so i can't recognize the problem and the solution .
thank you

Hello Carbon55,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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HP ProBook 4540s slow to boot up, all programs run slow, long delay, show non-respon​ding messages

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