HP ProBook 4540s USB 3.0 Driver

Good evening! I am having an issue with my USB 3.0 drivers for my HP ProBook 4540s. I had done my own research on the problem and came across another forum post (http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/ProBook-4540s-USB-3-0-drivers/td-p/32518... and had tried to install that driver. I have tried the driver in the past as I believe it to be the problem that I am having and it comes up with, "This computer does not meet the minimum requirements for installing the software." everytime i try to install. The issue that i am having is that no device I put in my 3.0 ports is recognized by windows and it does not display them under Computer. Have tried keyboard and mouse in the ports as well with nothing but power. Any suggestions will help. I KNOW I need to replace my motherboard but that is for a battery problem that HP gave me the runaround with until my warranty expired and now is refusing to help. (I have been working with HP to resolve my motherboard issue for over a year now and am STILL getting the runaround from everyone I talk to) PLEASE HELP with USB.

Thanks for the reply so fast! I am getting the same error when trying to install. I will attach screenshots.

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This question was solved.
View Solution.

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Thank You,
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Although I am an HP employee, I am speaking for myself and not for HP

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Hi:
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