Hp probook 6555b will freeze after window updated

after many problems I did format the hard drive reinstal windows and after some update will freeze.....I can't do anything just power of and re-start.....I don't know what it is it will not finish update windows becouse after the last updated will freeze ...I dont know what to do ...plus my windows code to validate windows from the stiker from the back of the laptop will no acepted by microsoft....what can I do

the mini2140_fan the cause for your problem maybe at your antivirus software.
it happened to me when i changed my antivrus software to COMODO.
try to uninstall the antivirus software then try the fn f8 again.

Similar Messages

Firefox 6 freezes after windows updates

when windows updates with browser open firefox freezes , i cannot open bookmarks or enter text in google search field until i refresh the browser,this issue only occurs immediately after running windows update

See [http://mzl.la/LIoF7y Adobe Flash plugin has crashed - Prevent it from happening again] - Solution 2 Downgrade to Flash 10.3.
I uninstalled Flash Player and Flash Plugin using Windows Control Panel (Programs and Features) then installed Flash Player 10.3.

Firefox won't start after windows update

After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DK

I cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
<script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.

NBA2K12 freezing after IOS6 update

My nba2k12 freezing after I update to IOS6

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

Dell Latitude E6520 fails to boot after Windows Updates

Hello,
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
a recovery disk and run:
dism /image:D:\ /cleanup-image /revertpendingactions
This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending:
kb2982378
kb2978742
kb2977629
kb2976897
kb2973112
kb2972211
There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.

Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

SP 2010 - Getting "An unexpected error has occurred. " message when accessing Sharepoint site after windows update - Windows 7 Home Premium

Hi,
I am new to SP 2010. I have installed Share point 2010 server (trial version) on my Windows 7 Home Premium Laptop by following the below link.
http://msdn.microsoft.com/en-us/library/ee554869%28office.14%29.aspx
Everything went fine and was able to see the new sharepoint site after completing configuration wizard. SP2010 Central Admin also worked fine.
However, after windows update, sharepoint site is not working. I was able to see the site working for more than a day before windows update. SP2010 Central Admin is still working. Executed "PSCONFIG" after
update but still no good.
I saw a warning "The Security Token Service is not available" in Central Admin and did some research to fix the issue but nothing worked.
Hotfix
I believe I have all hotfixes mentioned in the forums. Here is the list.
Windows6.1-KB976462-v2-x64
Windows6.1-KB982307-x64
Synchronization
Windows6.1-KB974405-x64
MSChart
SQLSERVER2008_ASADOMD10
381569_intl_x64_zip
Windows6.1-KB976462-v2-x64
Event Viewer
I can see following log in Event Viewer when accessing site home page.
Event ID: 8306
Task Category: Claims Authentication
Level: Error
Website response
http://localhost:32843/ - "HTTP Error 503. The service is unavailable."
http://localhost:32843/Topology/Topology.svc - Works fine
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc - Returns following error. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security) and IIS website (SharePoint Web Services
-> IIS -> Authentication).
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
I even tried to uninstall Sharepoint and re-install the same. It worked even second time until it went thro' windows update. App pools are running and Websites are up and running in IIS.
Can anyone please help me to fix this issue?
Thanks

Hi Henrik,
Here is the log info.
<EventID>8306</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>47</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<Execution ProcessID="8436" ThreadID="8812" />
<Channel>Application</Channel>
<Security UserID="S-1-5-20" />
The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024
bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 500.0 - Internal
Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;} ul,ol{margin:10px 0 10px 40px;} ul.first,ol.first{margin-top:5px;} fieldset{padding:0 15px 10px 15px;} .summary-container fieldset{padding-bottom:5px;margin-top:4px;} legend.no-expand-all{padding:2px 15px
4px 10px;margin:0 0 0 -12px;} legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px; border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696; border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;f'.
I would like to let you know that I am getting following message when accessing the below link. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security)
and IIS website (SharePoint Web Services -> IIS -> Authentication).
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
Regards

Windows Update Error 800B0109 after Windows Update Agent 7.6.7600.320 Installed

Hi, I have this error message when running windows update, it happened after Windows Update Agent 7.6.7600.320 installed.
Any idea how to resolve this?
Thank you.

Hi，
Please make sure that your antivirus application does not scan the files in the
%windir% \SoftwareDistribution directory on any computer on which Windows Update Agent is installed.
You can also temporarily turn off the antivirus application and check the result.
Or run the following commands, and press Enter after each command:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
Try to install updates again.
Yolanda Zhu
TechNet Community Support
I tried the commands as well, still prompting the same error.
Thanks

Profiles being reset after windows updates?

Hi All
I'm having issues with Outlook 2013 SP1 resetting our users profiles after Windows Updates have been applied. Their profiles are being reset whilst their previous profiles are being renamed to "BACKUP of <profile name>".
Office 2013 x86 has been deployed via VL Media onto Win7 x64 machines and we are distributing the ImportPRF registry key via GPO (set to Update) in order to customise the profiles on first run. (basic email account and attaching a default PST file)
It appears that after windows updates are applied outlook is triggering the first run process again and therefore resetting the users profiles back to the standard set in our PRF.
We used this method to configure Outlook 2010 and for the years of deploying Office 2010 we never had any issues. Can anyone suggest what might be going on here or what might have changed in Office 2013?
Thanks

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

I want to backup my pinned tabs and my bookmarks as they have been lost several times after windows updates

several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??

Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

Blue screen: HP Pavilion dv6 after Windows update on Aug 1.

Last year or so, I had this blue screen issue with my dv6 laptop and was solved by uninstalling KB2670838.And things have been very peaceful since then, but the blue screen re-occured recently after windows update last week.The updates were suggested by HP Support agent installed in and was for getting ready for Windows 10 installation.But my pc gets blue in every 3 min now, so I un-installed all updated job occured last week as temporal solution. Though I wish to be ready for Windows 10 installation, I need to have operable PC for my work.(This is Win7 sp1, home eddition) It would be great if anyone could assist me on this. Thank you, Piko.

I have this problem. It happens without any warning.
I don't know the reason. Please help me.

Wont boot after windows update

M y Sateite A305 s6916 wont boot after windows updates tried to install.

Satellite A305-S6916
tried .. every option on F8
Try this. Download a repair disc from here.
   Windows Vista Recovery Environment ISO X64 version (64 bit)
If you can reach the Recovery Environment by booting that, try the Startup Repair and let us know what happens. Sometimes you need to run it more than once.
   Startup Repair: frequently asked questions
Also try a System Restore.
   What are the system recovery options in Windows Vista?
-Jerry

Windows 8.1 Professional x64: Windows will not run Windows Update after fresh install

Greetings everyone. I'm having a strange issue that I can't seem to figure out. I'm developing an image with the following specs:
Hardware:
Dell XPS 12 Ultrabook Convertible
Haswell i7
8 GB RAM
256 SSD HD
Software:
Windows 8.1 Professional x64
Problem description:
After formatting and partitioning the hard drive (UEFI) with a corporate copy of Windows 8.1 x64, the laptop is booted up in Audit mode. No OEM drivers or software is installed. Windows is then activated to the KMS server and verified.
I then connect to a hotspot (no proxy required) and open up IE 11. I click tools and select Windows Update. The laptop then searches and searches for updates and never finds any. I've let it search for over 10 hours. The laptop never
returns an error message.
Troubleshooting performed:
1. I've tried different copies of Windows 8.1 - same result.
2. I've tried installing the OS with different types of media (external hd and multiple bootable USB drives) - same result.
3. I've disable the Windows Update service, deleted the contents of the SoftwareDistribution folder, restarted the Windows Update service and rebooted laptop - same result
4. I've installed this copy of Windows 8.1 on different models of laptops with no OEM drivers or software installed - same result.
5. I've installed all of the OEM device drivers in the correct order and ensured that the device manager is clear of bang signs - same result.
6. Date and time is set correctly.
Has anyone else experienced this with Windows 8.1 x64? If I take a copy of Windows 7 x64 or 8 x64 and install it on this laptop, it updates Windows without any issues. The problem seems to be with Windows 8.1.
Thank you in advance for any help you can provide.

2014-03-04 13:49:52:826
888 9f8
Misc =========== Logging initialized (build: 7.9.9600.16403, tz: -0800) ===========
2014-03-04 13:49:52:826
888 9f8
Misc = Process: C:\Windows\system32\svchost.exe
2014-03-04 13:49:52:826
888 9f8
Misc = Module: c:\windows\system32\wuaueng.dll
2014-03-04 13:49:52:826
888 9f8
Service *************
2014-03-04 13:49:52:826
888 9f8
Service ** START ** Service: Service startup
2014-03-04 13:49:52:826
888 9f8
Service *********
2014-03-04 13:49:52:842
888 9f8
Agent * WU client version 7.9.9600.16403
2014-03-04 13:49:52:842
888 9f8
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-03-04 13:49:52:842
888 9f8
Agent * Access type: No proxy
2014-03-04 13:49:52:842
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:49:52:842
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 13:49:52:842
888 9f8
Agent * Network state: Connected
2014-03-04 13:49:52:858
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:49:52:858
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 13:49:53:045
888 9f8
DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2014-03-04 13:49:53:045
888 9f8
DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-03-04 13:49:53:045
888 9f8
DtaStor Data store successfully created
2014-03-04 13:49:53:061
888 9f8
Agent *********** Agent: Initializing global settings cache ***********
2014-03-04 13:49:53:061
888 9f8
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-03-04 13:49:53:061
888 9f8
Agent * WSUS server: <NULL>
2014-03-04 13:49:53:061
888 9f8
Agent * WSUS status server: <NULL>
2014-03-04 13:49:53:061
888 9f8
Agent * Target group: (Unassigned Computers)
2014-03-04 13:49:53:061
888 9f8
Agent * Windows Update access disabled: No
2014-03-04 13:49:53:076
888 9f8
WuTask WuTaskManager delay initialize completed successfully..
2014-03-04 13:49:53:076
888 9f8
Report CWERReporter::Init succeeded
2014-03-04 13:49:53:076
888 9f8
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-03-04 13:49:53:076
888 9f8
DnldMgr Download manager restoring 0 downloads
2014-03-04 13:49:53:092
888 9f8
AU ########### AU: Initializing Automatic Updates ###########
2014-03-04 13:49:53:092
888 9f8
AU AIR Mode is enabled
2014-03-04 13:49:53:092
888 9f8
AU # AU is not configured yet
2014-03-04 13:49:53:092
888 9f8
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 13:49:53:092
888 9f8
AU # Accelerated install is required
2014-03-04 13:49:53:092
888 9f8
Agent Switching to hardware-verified ClientId.
2014-03-04 13:49:53:092
888 9f8
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2014-03-04 13:49:53:108
888 9f8
AU AU finished delayed initialization
2014-03-04 13:49:53:108
888 8c4
IdleTmr Incremented idle timer priority operation counter to 1
2014-03-04 13:49:53:108
888 13c
DnldMgr Asking handlers to reconcile their sandboxes
2014-03-04 13:49:57:239
888 af8
AU ########### AU: Setting new AU options ###########
2014-03-04 13:49:57:239
888 af8
AU Setting AU Approval Type to 4
2014-03-04 13:49:57:239
888 af8
AU # Policy changed, AU refresh required = Yes
2014-03-04 13:49:57:239
888 af8
AU # Approval type: Scheduled (User preference)
2014-03-04 13:49:57:239
888 af8
AU # Auto-install minor updates: Yes (User preference)
2014-03-04 13:49:57:239
888 af8
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 13:49:57:239
888 af8
AU # Accelerated install is required
2014-03-04 13:49:57:239
888 af8
AU AU Refresh required....
2014-03-04 13:49:57:239
888 af8
AU AU setting next detection timeout to 2014-03-04 21:49:57
2014-03-04 13:49:57:239
888 af8
AU AIR Mode is enabled
2014-03-04 13:49:57:239
888 af8
AU AIR Mode is disabled
2014-03-04 13:49:57:239
888 af8
AU Accelerate Install required state reset
2014-03-04 13:49:57:239
888 af8
AU Triggering Online detection (interactive)
2014-03-04 13:49:57:239
888 9f8
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 13:49:57:239
888 9f8
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 13:49:57:239
888 9f8
AU All AU searches complete.
2014-03-04 13:49:57:239
888 9f8
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 13:49:57:239
888 9f8
AU AU setting next detection timeout to 2014-03-04 22:19:57
2014-03-04 13:49:57:239
888 9f8
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 13:53:34:838
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:53:34:838
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:54:16:402
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:54:16:417
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:58:48:942
888 6d4
IdleTmr Decremented idle timer priority operation counter to 0
2014-03-04 13:58:56:990
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:58:57:022
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:57:272
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:58:58:830
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2014-03-04 13:58:58:846
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:58:877
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:58:58:892
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:59:267
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:59:01:937
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:59:01:937
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:59:01:953
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 14:08:49:957
888 9f8
AU ########### AU: Uninitializing Automatic Updates ###########
2014-03-04 14:08:50:007
888 9f8
WuTask Uninit WU Task Manager
2014-03-04 14:08:50:219
888 9f8
Service *********
2014-03-04 14:08:50:219
888 9f8
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-03-04 14:08:50:219
888 9f8
Service *************
2014-03-04 14:13:11:111
888 ba4
Misc =========== Logging initialized (build: 7.9.9600.16403, tz: -0800) ===========
2014-03-04 14:13:11:111
888 ba4
Misc = Process: C:\Windows\system32\svchost.exe
2014-03-04 14:13:11:111
888 ba4
Misc = Module: c:\windows\system32\wuaueng.dll
2014-03-04 14:13:11:111
888 ba4
Service *************
2014-03-04 14:13:11:111
888 ba4
Service ** START ** Service: Service startup
2014-03-04 14:13:11:111
888 ba4
Service *********
2014-03-04 14:13:11:126
888 ba4
Agent * WU client version 7.9.9600.16403
2014-03-04 14:13:11:126
888 ba4
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-03-04 14:13:11:126
888 ba4
Agent * Access type: No proxy
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 14:13:11:126
888 ba4
Agent * Network state: Connected
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 14:13:11:142
888 ba4
Agent *********** Agent: Initializing global settings cache ***********
2014-03-04 14:13:11:142
888 ba4
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-03-04 14:13:11:142
888 ba4
Agent * WSUS server: <NULL>
2014-03-04 14:13:11:142
888 ba4
Agent * WSUS status server: <NULL>
2014-03-04 14:13:11:142
888 ba4
Agent * Target group: (Unassigned Computers)
2014-03-04 14:13:11:142
888 ba4
Agent * Windows Update access disabled: No
2014-03-04 14:13:11:142
888 ba4
WuTask WuTaskManager delay initialize completed successfully..
2014-03-04 14:13:11:142
888 ba4
Report CWERReporter::Init succeeded
2014-03-04 14:13:11:142
888 ba4
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-03-04 14:13:11:142
888 ba4
DnldMgr Download manager restoring 0 downloads
2014-03-04 14:13:11:142
888 ba4
AU ########### AU: Initializing Automatic Updates ###########
2014-03-04 14:13:11:142
888 ba4
AU AIR Mode is disabled
2014-03-04 14:13:11:142
888 ba4
AU # Approval type: Scheduled (User preference)
2014-03-04 14:13:11:142
888 ba4
AU # Auto-install minor updates: Yes (User preference)
2014-03-04 14:13:11:142
888 ba4
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 14:13:11:142
888 ba4
Agent Switching to hardware-verified ClientId.
2014-03-04 14:13:11:142
888 ba4
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2014-03-04 14:13:11:158
888 ba4
AU AU finished delayed initialization
2014-03-04 14:13:11:158
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:13:11:158
888 764
IdleTmr Incremented idle timer priority operation counter to 1
2014-03-04 14:13:11:158
888 10c
DnldMgr Asking handlers to reconcile their sandboxes
2014-03-04 14:13:13:353
888 764
AU Triggering AU detection through DetectNow API
2014-03-04 14:13:13:353
888 764
AU Triggering Online detection (interactive)
2014-03-04 14:13:13:353
888 ba4
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 14:13:13:353
888 ba4
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 14:13:13:353
888 ba4
AU All AU searches complete.
2014-03-04 14:13:13:353
888 ba4
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 14:13:13:353
888 ba4
AU AU setting next detection timeout to 2014-03-04 22:43:13
2014-03-04 14:13:13:353
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:43:13:405
888 ba4
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 14:43:13:405
888 ba4
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 14:43:13:405
888 ba4
AU All AU searches complete.
2014-03-04 14:43:13:405
888 ba4
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 14:43:13:405
888 ba4
AU AU setting next detection timeout to 2014-03-04 23:13:13
2014-03-04 14:43:13:405
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:47:37:066
888 764
IdleTmr Decremented idle timer priority operation counter to 0

Lenovo G780 will not boot up after windows update

My friend's G780 will no longer boot up after installing a windows update, one for which she cant remember, and ever since she updated it, the lenovo boot screen will appear, then turns black, and stays black. It will, occasionally, give her the option to go to the "windows did not boot properly" screen, giving her options to refresh the pc, restore the pc, advanced options, etc.
Changing boot priorities, using "repair" did not work, and neither did trying to find a system image.
She is unsure what to do, and I am as well.
Any recomendations?

hi connorjacob,
Thanks for Posting!
     If you can try and get the screen again where it gave you options like Refresh PC, Restore the PC and Advanced option.
      Choose Advanced option to pull up   a new page with options
    With the options, You can try:
Try Selecting System Restore and see if you can find a restore point prior to to insalling the said updates.
Select Windows Start up Settings and Find two options that can help
              - Boot to Safe Mode (See if the computer boots in safe mode)
              - Last Known good configuration
Let me know your findings
Hope this helps
Cheers!
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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HP Pavilion 15-n268sa will not boot after windows update (windows 8.1)

After a series of windows update (windows 8.1) my HP Pavilion 15-n268sa will not boot up, no fan noises, no lights no nothing.
I have tried a "hard reset" a number of times with no success.
When the battery is present the white LED flashes 3 times when the power button is pressed.
Please please help.

Hello Cuffy,
Welcome to the HP Forums!
I understand you notebook will not boot after a series of Windows updates.
Can you tell me if you are able to access the HP Recovery Manager by repeatedly tapping the F11 key while the notebook turns on? If you can access this, try doing a system restore to before you installed the updates. If not I would suggest you go through this document: Computer Does Not Start and the LEDs Blink or the Computer Beeps.
If it's the Caps Lock light that is blinking this document will tell you exactly what the error is (spoiler: 3 beeps is a memory failure). This could also explain the failed updates. The updates are stored in the RAM before being applied to the operating system.
You can try reseating the RAM, or using only 1 of the RAM cards, as you have 2x4GB cards. If it still doesn't work with 1 card, try the other card to confirm it has failed.
You can replace defective cards via HP Phone Support if covered under warranty or at the HP Part Store if not covered. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
Hopefully this information helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Windows 8.1 freezes when playing silverlight after windows updates

Hi
Silverlight has been working fine for years. Yesterday 36 windows updates were installed (and took more than half an hour to complete).
Following the update if I go to a page in internet explorer with a sliverlight movie the whole operating system freezes and I have to reboot. This is not just Netflix (which still works fine in Chrome). It also happened with a test movie on a MS Silverlight
site.
I used your fixit wizard to no avail. I also manually uninstalled Silverlight and reinstalled it and cleared all caches, also without success.
I also noticed (you would after having to reboot 7 times) that rebooting takes an awfully long time just to get to the log in screen now, with over 30 seconds looking at a black screen prior to the first blues screen. I seem to remember MS heralding this
as a quick boot OS
Kind regards
Jonathan
jc

Following on:
ran sfc,ex /scannow and it checked the system file but did not stop the pc from freezing
I uninstalled Internet Explorer 11 and reinstalled it and tried Silverlight again and the pc froze again.
I think the only sensible solution is to uninstall Internet Explorer 11 and start using chrome from now on.
Wish I could do that with the OS too.
Thanks for all your help guys.
jc
jc

Hp probook 6555b will freeze after window updated

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