HP ProBook 6560b - USB\VID_138A&PID_003C&REV_0086 & USB\VID_138A&PID_003C

Hi all,
I have seen many people have the same issue with HP but I cannot find the driver for my machine.
My machine is HP ProBook 6560b runing Windows 7 32 bit.
In my Device Manger I have an unknow device and when go into properties I find the following:
Genral - Port_#0001.Hub_#0003 & The drivers for this device are not installed. (Code 28)
Details - USB\VID_138A&PID_003C&REV_0086 & USB\VID_138A&PID_003C
Can anyone help please?
Anthony
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Hi:
Below is the link to the driver you need for your HP ProBook 6560b - USB\VID_138A&PID_003C&REV_0086 & USB\VID_138A&PID_003C:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5045607&sp...

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USB\VID_138A&PID_003C&REV_0086, USB\VID_138A&PID_003C,

I have a HP probook 6560b laptop,
Product number: LW953PA#ABG
Windows 7 Professional 32-bit Service Pack 1
when i looked in device manager, in other devices subfolder, there was a yellow ! for 'unkown devices'
Hardware Ids details were:
USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C
I also have another yellow ! for 'unkown devices'
Hardware Ids details were:
ACPI\HPQ0004
*HPQ0004
Any help on how I can rectify these problems?
Cheers, Hepstarr
This question was solved.
View Solution.

Hi,
The first one is for the Finger print sensor, please use:
   http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071172&swItemId=ob_134806_1&swEnvOid=415...
(for all Windows as listed)
and the second one is for the 3D Driver guard:
   http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63786.exe
   http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125640_1
(try the seond one first).
Regards.
BH
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Notebook HP Probook 6560b not booting when my book essential is plugged in.

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Hello Gerben,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
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Hi,
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Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
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Once the drives are indexed by Spotlight, are their permissions
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https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
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View Solution.

Hey 655micha,
I'm sorry you're having an issue with a USB device. Do you get an error window that pops up? If so what does it say? Have you checked Device Manager? Is is just one device that isn't working? Has it ever worked before? Is it just one USB port in particular that isn't recognizing devices?
What model do you have? Here are the steps to find your product number. FN + ESC is the easiest way to find that information.

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View Solution.

Hi,
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I lost my bios key. hp probook 6560b

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Please remove the RTC Battery following the steps available in Page 71 of the service manual:
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I am an HP employee.
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HP ProBook 6560b - USB\VID_138A&PID_003C&REV_0086 & USB\VID_138A&PID_003C

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