HP Probook 6570b Synaptic touchpad drivers

I'm looking to disable the touchpad on one of my laptops and it seems that I do not have the synaptic drivers installed. The HP drivers & support site doesn't list any touchpad drivers for this laptop.

I was able to find the driver disk and found the synaptic drivers. I wonder why HP doesn't list the driver on the download site....

Similar Messages

Synaptic Touchpad drivers

For some time now my mouse hadnt been working so I was using an external mouse which worked correctly, but I gave the mouse out and I am trying to restore my touchpad on my computer so I went to the mouse property then I clicked on the software tab and realised there was no driver for my mouse.
Where can I find the synaptic touchpad drivers for Hp Pavilion dv7 2045eo? and If it is not a problem with the driver where can I find its solution?

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties with the Touchpad of your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please re-install the touchpad drivers from HP Website in order to resolve the issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

ProBook 6570b, Broadcom WiFi disconnects randomly.

Dear Friends!
My ProBook 6570b is dropping WiFi connection with a router randomly.
WiFi adapter: Broadcom BCM943228HM4L 802.11a/b/g/n 2x2 WiFi Adapter
OS: Windows 8.1
Router: TP Link N600 (TL-WDR3600)
It happends this way.
After some time being online network apps like Skype or VPN Client report that network was lost.
Then the Windows icon that idicates network status shows a yellow exclamation mark.
Then if I click that Icon I see that my Wifi network has "Limited" label below the AP name.
To restore the connection I need to Disconnect from WiFi AP manually and then connect again.
When "Limited" or disconnected I also cannot access my router (pinging 192.168.0.1 fails) so I'm sire that this is wifi issue between laptop and router. At the same time all other devices are working properly. I even recorded a small screen video of how it happends, with comments: https://youtu.be/C96XtgzA9rw
There is one more strange thing. There is a checkbox "Connect automatically" in Windows Networks panel. Even if I click it before connecting it does not save its state - after connection fails again the checkbox is not checked again.
One important note is that there are four more WiFi client devices in a room using the same router without issues.
I spent much time trying to fix it but still nothing. What I did in total:
1. Tried different drivers. Currently I have version 6.30.223.170 from HP site (the latest one)
2. Replaced an adapter with a new one. The same model. Nothing changed.
3. Always install all Windows Updates it offers. Both required and optional.
4. Added my MAC address to address reservation list on a router to minimise address re-issuing.
5. Disabled Power-Off option for the adapter
6. Reset TCP/IP settings with netsh int ip reset resetlog.txt
Please help to find out the solution.

Dear All!
Is there anyone who could help to resolve this issue?
Thanks in advance.

Probook 6570b

I have a little problem:
I installed windows 8 64bit on my HP probook 6570b (I haven't installed other OS before).
In device manager i have two "other devices":
1. Base system device, Location: PCI Slot 2 (PCI bus 35, device 0, function 1)
2. Unknown device, Location: on PCI Express Root Complex
How can I find drivers for these devices?
This question was solved.
View Solution.

Hi:
The base system device probably needs this driver.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...
Unknown:
I will need the hardware ID for the device.
If you don't know where to find the hardware ID, please read the info at the link below.
http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

Synaptic TouchPad is deactivated upon Windows 7 Startup

Hello Everybody
I am using Lenovo G430 4152-C5Q Laptop.
I have been using Windows 7 RC since two months.
Today i updated all the software and drivers to Windows 7 Versions after noticing it in Lenovo support page.
Now Synaptic TouchPad is not working upon Windows 7 Startup.
Everytime i have to enable / disable TouchPad using the function keys to use it.
But if i uninstall the Synaptic TouchPad driver, the TouchPad is working well automatically upon every Windows 7 startup.
But don't recommend that option as Windows 7 Built-In driver is not utilizing all features of the TouchPad.

Yeah, i am very sure.
As Alps was unable to provide any additional features to my touchpad.
Moreover i am able to utilize all the features supported by the Synaptic driver.

Temperature and fan Probook 6570b on battery power.

Hi
I'm new to this forum, so please excuse me if I'm not complete with my first post.
Last week monday I bought a HP Probook 6570b at my college PXL (Belgium, Limburg, Hasselt), but it was running under Windows 8 Pro 64bit. I didn't like this OS so I went and bought a Windows 7 Professional 64bit on friday. So I've used Windows 8 for about a week, and since saturday I'm running Windows 7. Now I've noticed the temperature is reaching up to 60°C when I'm only working on Word, Outlook or Firefox for example..
A friend of mine in class has een HP Envy, bought after I got my HP Probook last week, so new as well (15", i7, Windows 8 64bit, 16GB RAM, 2GB Nvidia GPU,...) and his laptop is only reaching around 40°C-48°C, running the same programs.
Now I'm wondering if it's normal that my Probook is getting much warmer?
Things I noticed:
-Could it be that running Windows 8 is less power consuming than Windows 7? (and thereby askes less of the CPU and produces less heat because of that)
-I found that while running Windows 8 in the beginning the fan didn't run that much and so often as now on Windows 7 (I had the same kind of programs running and installed on the laptop), but that could also be my imagination. I didn't look at temperatures while Windows 8 was on it.
Things I did while swapping OS':
-Formatted the SSD completely, installed Windows 7, installed all the drivers for my model from the HP site.
-I also did a BIOS update, could it be because of this? (maybe the temp the fan has to start running changed in the new BIOS?)
Things in my mind to solve this if you can't help me:
-Tried to find some info on undervolting the CPU, but from the readings and sites I visited I'm guessing the modern CPU's do that themselves, and it isn't possible..
-Place some extra little heatsinks on the cupper rail for some extra cooling. Or is this a bad idea?
-Replace the standard cooling paste with some new cooling paste with a """"high performance"""" (as they call it) brand, maybe that could cut some degrees..
So the main point is that the temperature is getting pretty high in my opinion, and that the frequenty the fan starts has shortened (when I just got it, almost never turned on....... now with Windows 7 much frequentlier). So if anybody experienced this as well, and/or has a solution, please tell me!
Thank you!
Specs:
HP Probook 6570b
Windows 7 Professional
Intel i5 3230m
AMD Radeon HD 7570M 1GB GDDR5
Scandisk X100 128GB SSD SATA-III
8GB DDR3 1600Mhz

Hi Skip000,
I understand you are having issue with the laptop possible overheating. If you follow this document on Overheating it will give you some helpful information.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01657439
Hope it helps.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Probook 6570B ACPI\HPQ6000 'unknown device' win7 32bit

Please could somebody help me?
i have a HP Probook 6570b running win7 32bit and i have an unknown device ACPI\HPQ6000 and was wondering what drivers to download,
thankyou

Hi ant1994
Download:
HP Mobile Data Protection Sensor
http://h30639.www3.hp.com/pub/softpaq/sp56001-56500/sp56488.exe

Synaptic touch drivers not installing.

So I accidentally uninstalled the included synaptic touch drivers. I loaded new synaptic driver, but this one doesn't disable the touch pad in tablet mode. I tried loading the driver from Lenovo, but it's not working. I wants me to install the 64 bit version but the page claims it is the 64bit version. What gives?
Solved!
Go to Solution.

A new touchpad driver for Yoga 13 has just been released recently. Give it a try.
Synaptics TouchPad Driver - Win 8, 64bit
Version: 16.2.21.3
WW Social Media
T61, T410, x240, Z500, Flex 14
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ConfigMgr 2012 R2 Client Failes to Install on HP EliteBook laptops with Synaptics Touchpad drivers

I've come across a fairly frustrating issue that has been taking up way too much of my time that past week or so. The issue started a little after some of our larger sites were migrated from SCCM 2007 to SCCM 2012. I started getting complaints that one of
our technical workstations (HP 8770w) was not deploying properly. I started investigating the issue and the problem involved the removal of the old ConfigMgr 2007 client and install of the new SCCM 2012 R2 client.
The Windows 7 x64 OS WIM that I am using is one that was migrated from the 07 to 2012 environment and it has been working fine. During the Setup Windows and ConfigMgr step the old client is removed and the new one for the 2012 environment installs. There
has not been any issues with this, but I feel something has changed now that we are deploying the 2012 R2 client.
Back to the issue, what happens is that the ConfigMgr client fails to uninstall the old client. Looking in the client.msi_uninstall file you will see that it is unable to locate a couple of SCCM 2007 configmgr client patches that were installed so it can
uninstall it. I get the "Couldn't find local patch ''. Looking for it at its source." line in the uninstall file. When I look for that under HKEY_CLASSES_ROOT\Installer\Patches the ENTIRE directory structure is empty. There is not a single item
listed under patches.
Since the only thing that happens in between the pushing down of the WIM and installing the configmgr client is the drivers that is where I started to look. I started over with the basics (disk and network driver) and it was able to complete the OSD process
(like the other 30+ models we currently support). I added drivers one by one having the system re-image each time. When I got to the Synaptics TouchPad drivers the issue would return. I've tried around 5 different drivers offered from the vendor and they
all result in the same behavior.
I'm still actively troubleshooting how to FIX this issue, but I have no idea why this is going on. I thought I would share with the community on this issue and see if anyone else has observed this VERY odd behavior.
Here is a snippet from the client.msi_uninstall log:
=== Verbose logging started: 1/15/2014 22:59:34 Build type: SHIP UNICODE 5.00.7601.00 Calling process: D:\_SMSTaskSequence\OSD\GAS000EF\ccmsetup.exe ===
MSI (c) (6C:BC) [22:59:34:264]: Resetting cached policy values
MSI (c) (6C:BC) [22:59:34:264]: Machine policy value 'Debug' is 0
MSI (c) (6C:BC) [22:59:34:264]: ******* RunEngine:
           ******* Product: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
           ******* Action:
           ******* CommandLine: **********
MSI (c) (6C:BC) [22:59:34:264]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (6C:BC) [22:59:34:264]: Grabbed execution mutex.
MSI (c) (6C:BC) [22:59:34:264]: Cloaking enabled.
MSI (c) (6C:BC) [22:59:34:264]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (6C:BC) [22:59:34:264]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:80) [22:59:34:264]: Running installation inside multi-package transaction {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
MSI (s) (00:80) [22:59:34:264]: Grabbed execution mutex.
MSI (s) (00:D4) [22:59:34:264]: Resetting cached policy values
MSI (s) (00:D4) [22:59:34:264]: Machine policy value 'Debug' is 0
MSI (s) (00:D4) [22:59:34:264]: ******* RunEngine:
           ******* Product: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
           ******* Action:
           ******* CommandLine: **********
MSI (s) (00:D4) [22:59:34:264]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (00:D4) [22:59:34:405]: SRSetRestorePoint skipped for this transaction.
MSI (s) (00:D4) [22:59:34:405]: End dialog not enabled
MSI (s) (00:D4) [22:59:34:405]: Original package ==> C:\Windows\Installer\b8ba.msi
MSI (s) (00:D4) [22:59:34:405]: Package we're running from ==> C:\Windows\Installer\b8ba.msi
MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}'.
MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (00:D4) [22:59:34:420]: MSCOREE not loaded loading copy from system32
MSI (s) (00:D4) [22:59:34:420]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (00:D4) [22:59:34:420]: Couldn't find local patch ''. Looking for it at its source.
MSI (s) (00:D4) [22:59:34:420]: Resolving Patch source.
MSI (s) (00:D4) [22:59:34:420]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (00:D4) [22:59:34:420]: User policy value 'DisableMedia' is 0
MSI (s) (00:D4) [22:59:34:420]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Looking for sourcelist for product {D478B8EE-EE0A-4004-980B-4D55533EE3C2}
MSI (s) (00:D4) [22:59:34:420]: Note: 1: 1706 2: {D478B8EE-EE0A-4004-980B-4D55533EE3C2} 3:
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Failed to resolve source
MSI (s) (00:D4) [22:59:34:420]: Searching provided command line patches for patch code {D478B8EE-EE0A-4004-980B-4D55533EE3C2}
MSI (s) (00:D4) [22:59:34:420]: Could not find source for missing patch {D478B8EE-EE0A-4004-980B-4D55533EE3C2} -- orphaning this patch
MSI (s) (00:D4) [22:59:34:420]: Couldn't find local patch ''. Looking for it at its source.
MSI (s) (00:D4) [22:59:34:420]: Resolving Patch source.
MSI (s) (00:D4) [22:59:34:420]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Looking for sourcelist for product {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE}
MSI (s) (00:D4) [22:59:34:420]: Note: 1: 1706 2: {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE} 3:
MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Failed to resolve source
MSI (s) (00:D4) [22:59:34:420]: Searching provided command line patches for patch code {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE}
MSI (s) (00:D4) [22:59:34:420]: Could not find source for missing patch {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE} -- orphaning this patch
MSI (s) (00:D4) [22:59:34:420]: SequencePatches starts. Product code: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}, Product version: 4.00.6487.2000, Upgrade code: {252DA259-82CA-4177-B8D0-49C78937BA3E}, Product language 1033
MSI (s) (00:D4) [22:59:34:420]: SequencePatches returns success.
MSI (s) (00:D4) [22:59:34:420]: Final Patch Application Order:
MSI (s) (00:D4) [22:59:34:420]: Other Patches:
MSI (s) (00:D4) [22:59:34:420]: Internal Exception during install operation: 0xc0000005 at 0x000007FEFDBF35E1.
MSI (s) (00:D4) [22:59:34:420]: WER report disabled for silent install.
MSI (s) (00:D4) [22:59:34:420]: Internal MSI error. Installer terminated prematurely.
MSI (s) (00:D4) [22:59:34:420]: MainEngineThread is returning 1603
MSI (s) (00:80) [22:59:34:420]: No System Restore sequence number for this installation.
Unexpected Termination
MSI (s) (00:80) [22:59:34:420]: User policy value 'DisableRollback' is 0
MSI (s) (00:80) [22:59:34:420]: Machine policy value 'DisableRollback' is 0
MSI (s) (00:80) [22:59:34:420]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (00:80) [22:59:34:420]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (00:80) [22:59:34:420]: Restoring environment variables
MSI (c) (6C:BC) [22:59:34:420]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (6C:BC) [22:59:34:420]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/15/2014 22:59:34 ===

@Narcoticoo
I've not used the tool. This issue has also expanded since the original title as I'm getting the same behavior with the driver package that does not include the Touchpad driver anymore. I'm currently going back to just the network and storage driver to see
if it works or not.
However, this is the bigger issue I have:
I have an older build called Build 5.7 internally. Using that WIM and the same driver package (original one that has the Touchpad driver included) it works without issue. Never had a problem.
The new build is called Build 6.0 internally. This WIM and the same driver package has not been working at all.
We support about 35 models with our current Windows 7 x64 image and I am having the same failure issue on four different HP models. They are the 8770w, ZBook 17, Z600 and Z820. The majority of the other systems are Dell devices. Just for transparency sakes,
nothing Dell specific is in the core WIM that is captured.
So, Build 5.7 can deploy just fine on all pieces of hardware with their old driver packages. The new Build 6.0 intalls on almost every platform fine with their old driver packages. These four HP systems are nothing but trouble though. I've opened a case
with HP to see if they have noticed anything internally. I'm not too hopeful, but at least it is something. Maybe there is some odd conflict with a newer Windows patch or some odd dependency on older HP drivers. The new image has .NET 4.5.1, IE 10 and so forth.

Boot Seagate Expansion Desktop Drive (2Tb) on HP ProBook 6570b

Hello All!
I currently bought a Seagate Expansion Desktop Drive (2Tb) and tried to make it a bootable drive so if I go to work and back to use it (Windows to go). On my desktop computer the drive works perfectly, boots and everything is fine, but on my laptop (HP Probook 6570b) it is not recognized as a boot device! I installed the drive from the laptop and it recognizes the drive in windows but not at boot time….
I downloaded the latest bios and installed it. (2014.08 F.50) and tried again. (Before that the laptop did not start at all if the drive was pluged in on boot!!!)
I set the boot to legacy, then UEFI and Native to but nothing. Set the priority to boot from usb drive first then flashdisk and everything that is not internal… and then Internal HDD and then network and dvd etc..
When the drive options come up with Escape/F10 there are no usb drives (if the drive is pluged in only). Tried all usb ports on the Laptop nothing. If I boot without anything pressed the Internal HDD boots normally. I plug in an usb pendrive with a bootable content on it, that boots fine, but I can’t seem to get the drive working. I checked with Seagate and they don’t have newer firmware for the drive it is up to date. So the problem would be in the Bios or the settings.
Anyone faced something similar maybe? Any help would be appreciated.
I think it will be a Bios problem... if anyone could point me to the right direction about makeing this an issue to update the ProBook 6570b bios to get it to work would be the biggest help i think
I got 10 day to bring the drive back, to the reseller to get another if this is not working, but this is not the drives fault. If anyone has a working USB HDD with Probook and windows to go and could tell me the device name that would be a great help to.
Thanks
Twiller

Anyone?

Touchpad drivers not installing for U310 Touch on Windows 7

My wife got a U310 Touch today which is a nice little computer. However it came with Windows 8 and she prefers Windows 7, so I took care of clearing the hard drive and installing Windows 7. We installed all the Windows 7 drivers from the Lenovo support site however the touchpad drivers fail to install. I tried manually installing the Synaptec drivers but it told me I don't have a Synaptec device. I then installed the Cypress drivers manually and rebooted but then the trackpad doesn't work at all.
I looked in Device Manager and the Hardware ID for the PS/2 Compatible Mouse says SYN2B0B which appears by all internet research to be a Synaptics hardware ID, which would make it understandable that the Cypress driver didn't work but really irritating that the Synaptics installer won't run because it says I don't have a Synaptics device.
What should I do? The default Microsoft drivers are OK but she really wants to disable the tap to click and adjust some of the other settings that aren't available without real touchpad drivers.

hi Ngravelyn,
Welcome to Lenovo Community Forums!
Please try this auto detect, Check if this one works
TouchPad Driver (Synaptics, Cypress)
0wto11ww.exe
142MB
Please make sure to uninstall any Installed driver for the touchpad first before installing this.
Hope this helps
Cheers!
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Satellite L550-18M - Cannot find any Touchpad Drivers

Hello.
I just bought a Toshiba Satellite L550-18M and I can`t seem to locate any drivers for the full use of my touchpad (can`t use scrolling, nor zooming functions).
I tried installing some synaptics from the our sugestions official website and some synaptics drivers from a Toshiba Satellite L500D, but it didn`t help.
Please send your suggestions.
Thanks

Hi mate
I dont know what Windows OS you have but I assume you are using Win 7 64bit. Right?
The L550-18M belongs to PSLNEE series.
It seems that there are no many drivers published for this series.
But there are touchpad drivers for other Satellite L550 series.
The Alps Electric and Synaptics touchpad drivers are released.
In driver download form choose;
- Satellite
- Satellite L series
- Satellite L550
- All (short model)
- All (operating system)
- Touchpad driver
Then you will get all drivers for touchpad.
PS: be sure that the touchpad settigns are configured in control panel -> mouse -> device settigns

Satellite A200-226: I can't find my touchpad drivers

Hi,
I have a Toshiba A200-226, and I've been using Windows 7 professional for a while, but I've formated the PC and now I can't find my touchpad drivers...
It has dual mode, so the synaptics web site drivers are not complete, can someone help me on this?
Regards

hi,
you can check it on the Toshiba driver page:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp
if you don't find win 7, try vista's one. Note, satellite a200 drivers are placed in *archive* in +family+ section

Synaptic TouchPad Driver update issue

I am having issues with the touchpad update. I have a HP 15, non touch screen version, and the update will download but fail to install. Is this an issue with the udate it self or is it something to do with my PC?

Hi there @smiling_guy92
I understand that your touchpad drivers did not update properly. I am happy to help with this.
I assume you are using the HP Support Assistant for your updates. With that in mind, please see the following, which should help with any issues with that software.
HP PCs - Troubleshooting HP Support Assistant (Windows 8)
Using HP Support Assistant (Windows 8)
If however you still have trouble or it is not the HP support assistant that you are having problems with, please post the full product number and verify the operating system in use on your notebook. See the following documents if you need help in finding those.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Probook 6570b - Are the CPU & GPU upgradeable?

Hi, I bought a refurbished Probook 6570b running Windows 7 Professional 32-bit. It seems it doesn't come with the core cpu but rather a celeron B840 1.9GHz. Nor has it a discrete Graphics unit.
My question is this. Are the CPU & GPU upgradeable?
Thanks for taking time to read this!
This question was solved.
View Solution.

Thank you!

HP Probook 6570b Synaptic touchpad drivers

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