HP ProDesk 400 G1 - Cannot "see" wireless connections

I just purchased this machine; it's running Windows 7 Pro. It does not see or recognize any wireless networks, even though there are about a dozen in my immediate neighborhood, including the one in my house to which my other computers are connected.
I have opened the network and sharing center and run the troubleshooting routine, and the message I get suggests that I plug in an ethernet cable or use a dial-up connection since there are no wireless connections. I have tried everything I know to get this solved, butr have run out of ideas. I know it is not the network itself, as my other machines connect with no problems. Please help. (I should be under warranty, but for some reason my serial number is not recognized and so I can't get to the warranty center online.)

I've just been shopping for the same model HP and have discovered that the base model of this particular series does not include integrated wireless. It only ships with an ethernet port (RJ-45). Looking at the system configuration control console should allow you to see how the system is set up.
If you're not configured with wireless access hardware, you may need to order a wireless LAN card or use a USB wireless device in order to find the local networks. If you are configured with wireless and still can't connect, you'll need to consider a local tech or having the system returned for warranty service if it's still covered.

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HI,
My ISP is Virgin Media (I'm in the UK)
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Thanks for reply! I have my network in preffered, and the software/laptop locks on
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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~~~~~~~~~~~~~~~~~~~~~~~
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
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~~~~~~~~~~~~~~~
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See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

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Have you tried unplugging the power cable on the printer and plugging it back and they trying to search for the network?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

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Message Edited by tocumen on 09-04-2007 01:19 AM

Thanks, Helm, for your reply. Before seeing your reply, I called Linksys tech support and we got it working again. Basically, they had me clear the list of wireless connections under "manage wireless networks" in Vista. They had me change the security settings from PSK2 Personal and enter a new key. With that, I was able to get a wireless connection again. I told the tech that I preferred to stick with PSK2. So I switched back while he was still on the phone and got a successful wireless connection with PSK2. He suggested that my loss of connection in the first place was caused by the key being changed under PSK2 / AES and it was related to the key renewal period. It wasn't clear how to avoid encountering the trouble again. But at least I know how to recover from it should it happen again.

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Thanks for reply! I have my network in preffered, and the software/laptop locks on
the network (see it, says it have excellent signal strenght) and gives note
'waiting for keys' (the WPA2 encription key is in the settings - both of router and laptop client - Odyssey).
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Duane,
I think you are a genius. That fixed it.
I had updated the firmware on the AEX but did not update the admin utilities(make sure you have v. 4.2 installer software for all having the same issues). The newer version firmware and older version software utilities created the conflict.
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Thank You Duane!!

HP ProDesk 400 G1 - Cannot "see" wireless connections

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