HP ProDesk 400 G1 MT

Hi we have a problem here at our company... We have these computers (listed in subject) and they're not working good with intel i3 4150 processors. Whenever you reset the computer it gets stuck, so you have to unplog the power cord and plug it back in for the computer to start again. We tried upgrading the bios but it had no effect. Intel i3 4130 works fine but this one has a problem. If someone at HP could help maybe. Hope i wrote this to the right forum. Thank you in advance

Did you try and perform any kind of driver updates? Try Softpaq Download Manager (www.hp.com/go/sdm) and see what it suggestes to update - only do h/w driver updates. Also, install the latest 'essential system updates' softpaq Also, if you have more than one of the models with the new i3 processor, are they all failing or just one?

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HP Prodesk 400 G1 MT drivers

I was installed windows XP in my HP Prodesk 400 G1 MT
but I need the drivers for it ...........
can anyone tel me where can I find it (the importantly one is the ethernet controllers RLT)

Hi:
Intel did not develop XP drivers for the ethernet or the graphics.
There are none to be had.

HP ProDesk 400 G1 SFF, Running Windows 8.1: How do I decrypt my harddrive...

HP ProDesk 400 G1 SFF, Running Windows 8.1: How do I decrypt my harddrive, which I accidentally encrypted? I have the thumbdrive with HP Encryption on it.

Hi,
Can you please provide more details on how you "accidentally" encrypted the HDD?
I have used encryption tech and found it requires some degree of thought to accomplish the goal.
Jaco
Errare humanum est.

Hyper-v on HP Prodesk 400 G1 SFF

Does Prodesk 400 G1 SFF support Hyper-V, if so where is the setting in the BIOS to enable? As it now it seems it does not support. ThanksAshra

Hi,
Can you please provide more details on how you "accidentally" encrypted the HDD?
I have used encryption tech and found it requires some degree of thought to accomplish the goal.
Jaco
Errare humanum est.

HP ProDesk 400 G1 Small Form Factor Business PC using vga and dvi at the same time.

Looking into purchase a HP ProDesk 400 G1 Small Form Factor Business PC which has a VGA and DVI-D ports on the integrated video card. Can you use both ports simultaniously. one screen connected to vga and a 2nd monitor connected to the DVI port?

Hi,
You might get better assistance on the HP Enterprise Business Forum.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP ProDesk 400 G1 - Cannot "see" wireless connections

I just purchased this machine; it's running Windows 7 Pro. It does not see or recognize any wireless networks, even though there are about a dozen in my immediate neighborhood, including the one in my house to which my other computers are connected.
I have opened the network and sharing center and run the troubleshooting routine, and the message I get suggests that I plug in an ethernet cable or use a dial-up connection since there are no wireless connections. I have tried everything I know to get this solved, butr have run out of ideas. I know it is not the network itself, as my other machines connect with no problems. Please help. (I should be under warranty, but for some reason my serial number is not recognized and so I can't get to the warranty center online.)

I've just been shopping for the same model HP and have discovered that the base model of this particular series does not include integrated wireless. It only ships with an ethernet port (RJ-45). Looking at the system configuration control console should allow you to see how the system is set up.
If you're not configured with wireless access hardware, you may need to order a wireless LAN card or use a USB wireless device in order to find the local networks. If you are configured with wireless and still can't connect, you'll need to consider a local tech or having the system returned for warranty service if it's still covered.

HP-Tools on Windows 7 Home Premium

I just bought a ProDesk 400 G1 running Windows 7 Home Premium 64-bit. I noticed that it had 4 "Primary" paritions pre-configured including the "E" drive as HP-Tools.
I need to install UniVerse 11.n on drive "E" to avoid a great deal of configuration issues, so I wanted to re-name the HP-tools drive to "H" at a minimum. I also would like to re-partition the drive, creating an extended partition and logicals under it. Will the HP-tools work if set as a logical partition?

NelsonG, welcome to the forum.
I believe that you will receive more responses to your question if you start a thread here. They are the members who know your computer best.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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I am not an HP employee.

MDT 2013 and HP Elite 8300 CMT don't work

Hi!
I've got a Problem with booting into PE 5.0 on HP 8300 CMT with MDT2013
I always get Boot error: 0xc000000e, Info: unexpected error
I have allready injected all drivers (storage, NIC, graphics) but it doesn't work.
Problem exists with Litetouch-Partition and even when booting from USB-Stick (which perfectly works on Prodesk 400)
Any clues?

It is not clear to me if you are getting this problem when booting up WinPE, or after the OS is placed on the local hard disk, and booting into
Are you booting into uEFI mode or CSM mode? Crack open your bdd.log file after booting into WInPE, and search for isuefi.
Additionally, did you modify the diskpartitioning layout for your task sequence? If so you may have not set things up right, create a new task sequence with the partition set to 100% (the default).
Keith Garner - Principal Consultant [owner] -
http://DeploymentLive.com

BIOS update install will not complete

Hi,
My first post....
I have an HP ProDesk 400 G1 MT desktop PC running Windows 7-Pro 64-bit with SP1.
HP Support Assistant prompted me to download and install an important BIOS update (L02). My current version is 02.01 (22/9/2013)
However, having downloaded the update from HP Support Assistant, the install commenced but would not complete (the black "x" symbol next to "Installing" did not turn into a green "tick". There are no error messages.
Any help would be apreciated.
Thanks

Hi,
You might get better assistance on the HP Enterprise Business Forum since you have a business class PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Install AMD R9 380 on HP

Hi, sorry for my poor English I have a HP prodesk 400 G1 MT and i already installed a PSU 750 W I would like to install a Graphic Card AMD R9 380 Nitro, Can i run this card??? Thanks an please Help Me

Hi, There is very little information about the compatibilty of the AMD R9 380 and HP ProDesk 400 G1. You have a fairly new PC so there is a good chance that the AMD R9 380 will work. Know what the return policy is before you buy.

Error 400 when trying to sign-in to Adobe Photoshop 9 [was:Error]

Getting an Error 400 when trying to sign-in to Adobe Photoshop 9. What is the problem?

http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Hoping for repsonse from HP, re: Laserjet 400 Color MFP M475dw can not locate wifi network

Greetings!
MY HP Laserjet Pro 400 Color MFP M475dw (9 months old) no longer finds any wireless network in my home. It worked fine then stopped for no reason I can determine. Nor will it print via USB cable direct from my PC. I opened a case with HP on 9/1/14 for this issue (Case [Edited for Personal Information]) but have only received emails from HP asking for a valid phone number and the address of the printer location, all of which has been provided several times. The first email from HP gave me a phone number to contact HP but that number was missing a digit (1-890-946-500). Please help! This printer is the only color printer I have to use for my home-based small business. Thank you! Wendy [Edited for Personal Information]

Hello @windypoo ,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
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HELP! My HP LaserJet Pro 400 color MFP M475dn printer will NOT print!!!!

HP LaserJet Pro 400 color MFP M475dn- CE863A
Printer is on a network and can connect to multiple computers that include: Mac OS X, Windows 7, and Windows XP.
When I try to print from my iMac, the printer queue says "The printer is not connected". When we try to print from the Windows computers, it just sits there in the queue and doesn't print. When I go over to the printer itself and try to print either a demo page or a supplies page directly from it, it says on the screen that is printed it but nothing happens. It doesn't hum or anything! The port where the network cable is connected is lit green which HP says that means that the network cable is connected. We have had this printer for a year now and something like this has never happened.
I haven't switched any software or anything before this happened. It was working fine on Saturday when we were using it, but when we came into work today, it just decided it would stop printing!
I am stumped! I tried 'pinging' the printer's IP address from my iMac and it pings just fine. Does anyone have any tips?
(I tried doing the obvious too- like turning the printer on and off and shutting the computers down- and nothing!)
This question was solved.
View Solution.

Okay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!

Hp laserjet 400 mfp can't scan, i lost the installation cd

Hello,
i have a hp laserjet 400 mfp and i can't scan.
I have Windows 7 and the printer works just fine with the W7 software, but the scan option is not available, because the software installs only the printer, not the scanner.
I lost the installation cd and the installation software from hp support only install the printer , not the scanning option. Please help.
I also tried the e-mail scanning software from hp, but i don't know if it works , because i don;t know how to set the settings.
Thank you.

Hi, thank you for your answer. I tried with the full software you gave me in your link, but it was no good, because my printer is a Laserjet 4100 MFP, and the software was asking for an usb device, wich my printer is not...
I don't need the driver for the printer, i have that driver, but that driver sees the MFP like a simple printer, without scanner, so, the scanner remains usefull. I need the full software or the CD.
I don't receive an error, i just need the full software for Laserjet 4100 MFP. I didn't find it on HP's website, unfortunately and i don't have the installation CD anymore, cause i lost it....
Thank you.

HP LaserJet Pro 400 color MFP M475

Hi
I've a HP LaserJet Pro 400 color MFP m475dw that is often offline. This is the first problem.
Anyway, I've been trying to install the software from yestarday but it's impossible becouse the install program stays at 99% for a long time and than a fatal error message cames:"due to the lomg time ....."
I cannot print, scan or fax anything.
It's real bothersome.
Can anyone help me?
Thx

@ammarch
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

HP ProDesk 400 G1 MT

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