HP Protect Tools blocking Windows 10 install

Apparently need to uninstall HP Protect Tools in order to install Windows 10. Get error message "Problem occurred" when try to uninstall HP Protect Tools. What now?

Yesterday, I gave a try by installing the same software ( compatible for 8.1 ) sp63727.exe on Windows 10. After restarting it didn't show the finger reader option while login. Today, after login using password, the Protect tools pops up and shows the finger reader setting ( setting which was in Windows 8.1 before upgrade ) taken automatically, and asked to save the config. Now I can login using finger reader successfully. I am not sure Windows 10 updated any files automatically after findin the Protect tools. Give a try reinstalling the same sp63727.exe and update this thread.

Similar Messages

HP Protect tools and windows 10 (HP 6930p)

Now that windows 10 is upon us... i want to ask a few simple questions. I know that HP will say that it doesnt support windows 10 for the 6930p because of yada yada yada... but windows 10 is now available for any windows 7 device and that includes the 6930p that comes with windows 7 support. So the way i see it, anyone with windows 7 should have windows 10 support. so will HP release the drivers to support windows 10. i ask this important question because i ran a seperate hard drive to test windows 10. On it, it told me to remove HP protect tools, my encryption (sounds like communism doesnt it?), and Display link. because i like HP Protect tools and the set up of my computer... i do not understand why it would force me to remove these. so after doing some searching, i noticed there are updates to protect tools but i want to ask will these updated versions support windows 10 and if so can someone post a link. Thank you

Yesterday, I gave a try by installing the same software ( compatible for 8.1 ) sp63727.exe on Windows 10. After restarting it didn't show the finger reader option while login. Today, after login using password, the Protect tools pops up and shows the finger reader setting ( setting which was in Windows 8.1 before upgrade ) taken automatically, and asked to save the config. Now I can login using finger reader successfully. I am not sure Windows 10 updated any files automatically after findin the Protect tools. Give a try reinstalling the same sp63727.exe and update this thread.

HP Protect tools and windows 10

Now that windows 10 is upon us... i want to ask a few simple questions. I know that HP will say that it doesnt support windows 10 for the 6930p because of yada yada yada... but windows 10 is now available for any windows 7 device and that includes the 6930p that comes with windows 7 support. So the way i see it, anyone with windows 7 should have windows 10 support. so will HP release the drivers to support windows 10. i ask this important question because i ran a seperate hard drive to test windows 10. On it, it told me to remove HP protect tools, my encryption (sounds like communism doesnt it?), and Display link. because i like HP Protect tools and the set up of my computer... i do not understand why it would force me to remove these. so after doing some searching, i noticed there are updates to protect tools but i want to ask will these updated versions support windows 10 and if so can someone post a link. Thank you

Solution to what, what exactly is your problem with Protect Tools and the upgrade process? No way anyone can help if you are not specific with your issues.

HP Protect Tools Security Manager and Windows 7

I need assistances for my HP ProBook 4440s. There is no HP Protect tools security manager in installed in the system.I also want to install figer print security system.Kindly assist where necessary,
Thanks,
k.dineysh

You need to contact HP Technical Support since the fingerprint reader is part of their hardware configuration and HP would be the source for support of the fingerprint reader.
The HP Support website is found @
http://www8.hp.com/us/en/contact-hp/contact.html
There is also an HP Consumer Support forum @
http://h30434.www3.hp.com/psg/
There is even a dedicated thread for your problem found @
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Probook-4530s-fingerprint-reader-not-working/m-p/1372895#M40259
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Recovery protect tools

I am using Protect Tools on Windows XP with encrypted disk.
XP was hanging so I ran check disk etc - still hanging
So I edited services / system.ini / boot.ini
I have switched off too many and windows says "The system cannot log you in"
How do I gain access to reset
I cannot use Safe Mode as I think its switched off in Protect Tools
What / how to boot from USB to allow edit C: unencrytpted
This question was solved.
View Solution.

Hi,
The drive at this point is basically a paper weight. With what you've disabled, if you can't boot into it at all, you won't be able to unlock it. At most you might be able to format it. Either way whatever is on the drive is lost.
You can try giving support a call, to see if they have any suggestions for you if you'd like.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

No Protection Tools! I have enabled enhanced security. This is Acrobat XI on Windows 7 64-bit. Did same install on a Win8 server and it's fine.

I just want the protection tools to show on the Tools dropdown! So I can use them...

Hi Sara,
Thanks for putting me in the right place. I'm not much of an
online-community person!
Here's what happened after your email:
1. I went into Acrobat and clicked the down arrow as you described. I
previously had been clicking in the View menu. I saw the Protection
tools and I was so excited.
2. So then I clicked on "allow multiple panels open" whereupon the
Protection tools disappeared! They did not reappear when I unclicked the
"allow multiple panels open".
3. Remembered that I hadn't reinstalled the updates after reinstalling
Acrobat in hopes that would fix this problem, so I installed the
updates. I'm now on 11.0.07.
Sadly, still no protection tools appearing in either the View-> Toolsets
or the down-arrow in the upper-right corners of the Tools panel. Bummer.
This is so strange, since the same installation worked great on our Win8
server!
PNG Karen
On 2014-06-11 15:14, Sara.Forsberg wrote:
NO PROTECTION TOOLS! I HAVE ENABLED ENHANCED SECURITY. THIS IS ACROBAT XI ON WINDOWS 7 64-BIT. DID SAME INSTALL ON A WIN8 SERVER AND IT'S FINE.
created by Sara.Forsberg in Acrobat Installation & Update Issues - View the full discussion

Automatic Install of Endpoint Protection fails on windows 8.1 clients with SCCM 2012 R2

Running SCCM 2012 R2 and deploying CM clients and Endpoint Protection via software updates. CM client and EP install fine on Windows 7 clients. CM client installs fine but endpoint protection fails on Windows 8.1 clients with the following from the
endpoint protection agent log:
<![LOG[Create Process Command line: "C:\Windows\ccmsetup\SCEPInstall.exe" /s /q /policy "C:\Windows\CCM\EPAMPolicy.xml".]LOG]!><time="12:22:02.560+240" date="08-13-2014" component="EndpointProtectionAgent"
context="" type="1" thread="4260" file="epagentutil.cpp:607">
<![LOG[Detail error message is : [EppSetupResult]
HRESULT=0x80070643
Description=Cannot complete the System Center Endpoint Protection installation. An error has prevented the System Center Endpoint Protection setup wizard from completing successfully. Please restart your computer and try again. Error code:0x80070643. Fatal
error during installation.
So on the win8.1 client I run the above command line manually in a command window and receive Access is denied. Then I run the same command in an elevated command window and EP installs fine. Does this have something to do with why the automatic
EP client install fails with the 0x80070643 error code? If so, what is the fix?

Hi,
Try uninstalling any other security software.
For more information, please review the link below:
I‘m getting an error code from my Microsoft security software
http://www.microsoft.com/security/portal/mmpc/help/errorcodes.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Unable to install Remote Server Administration Tools for Windows 8 Release Preview on RTM 8 Enterprise

Unable to install Remote Server Administration Tools for Windows 8 Release Preview on RTM 8 Enterprise
Standalone installer available here
http://www.microsoft.com/en-us/download/details.aspx?id=28972
fails with error code 0x80004005
Is this because my installation has issues, or would the admin pack files be updated for RTM?
Thank you in advance for any insight

Found the solution here:
http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/6d8745e0-c4c1-463a-b4bb-09f6c9c22527
Workaround:
Download the RSAT package intended for Windows 8 Release Preview: http://www.microsoft.com/en-us/download/details.aspx?id=28972
Extract the .msu file with a tool such as 7-Zip.
Open an Admin command prompt and change directory to where you extracted the .msu.
Run the following command to install (if x86 you probably have a different .xml filename): pkgmgr /n:Windows6.2-KB2693643-x64.xml
Wait a while. You can look in task manager for pkgmgr. When it disappears, the installation is done.
Use the tools as per usual.

Installing administrative tools for Windows 10 Technical Preview for Enterprise

At first I was upgrade my Windows 8.1 to Windows 10 Technical Preview for Enterprise every things done will then
I try to install administrative tools for windows 10 technical preview for enterprise I found the .msu file from Microsoft website but when I tried to install it, it gives me the following error:
Windows Update Standalone Installer
installer encountered and error: 0x8024001d
is there anyone to help me regarding above issue.
Thanks
Zelgay Kunari

Hi zelgay,
This is my result:
From your error code, it seems this is relate to your windows update, please use following command to fix corrupted files:
DISM.exe /Online /Cleanup-image /Restorehealth
In the meantime, you can delete temporary update files in the SoftwareDistribution folder:
Stop Windows Update service.
Open File Explorer.
Double-click the local hard disk where Windows is installed, typically drive C.
Double-click the Windows folder, and then double-click the
SoftwareDistribution folder.
Double-click the DataStore folder to open it, and then delete all files and folders in the folder.
Note If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Back button. In the SoftwareDistribution folder, double-click the
Download folder to open it, and then delete all files in the folder.
Restart Windows Update service.
Alex Zhao
TechNet Community Support

Remote Server Administration Tools for Windows 10 Technical Preview Not installing

When i try and install the remote server administration tools for windows 10 on my windows 10 technical preview install i get this error
Any ideas why this is happening? when i'm installing the correct version for windows 10
http://www.microsoft.com/en-us/download/details.aspx?id=44280

On Thu, 12 Feb 2015 07:33:29 +0000, samfty wrote:
Any ideas why this is happening? when i'm installing the correct version for windows 10
If you're running 9926 then you're not installing the correct version. If
you expand the Details section you'll see that version was published last
October. You'll need this one, which was published in at the end of
January:
http://www.microsoft.com/en-us/download/details.aspx?id=45520
Paul Adare - FIM CM MVP
Q. How do you solve bus problems?
A. Shoot the driver.

Do I need to install virus protection for the windows portion of the partitioned hard drive on the MacBook Pro?

Do I need to install virus protection for the windows portion of the partitioned hard drive on the MacBook Pro?

You are running Windows, so yes. I like Microsoft's built in protection and how 8.1 is 'hardened' but I also install Malwarebytes. I will not use Kaspersky anymore. But you do need something. And 8.1 is more secure than prior versions definitely but there were some major zero-day security updates on this month's "Patch Tuesday."
The forum for you is "Boot Camp" and this if you look above: Communities / Desktop / Mac Pro is not for MacBook Pro
MacBook Pro
Boot Camp

Silent Install Exchange 2010 SP2 RU7 Management Tools On Windows 7?

We already have Exchange 2010 SP2 RU7 running on a server. We would like to automate deploying the management tools to the Windows 7 workstations of admins that use the console.
Would a batch file with these commands work when run on a Windows 7 SP1 workstation?
dism /online /enable-feature /featurename:IIS-WebServerRole
dism /online /enable-feature /featurename:IIS-WebServerManagementTools
dism /online /enable-feature /featurename:IIS-IIS6ManagementCompatibility
dism /online /enable-feature /featurename:IIS-Metabase
dism /online /enable-feature /featurename:IIS-LegacySnapIn
Setup /r:MT
How can we deploy the management tools to the workstations with SP2 and RU7 already installed so we don't have to do a separate step of installing the service pack and rollup after doing the base install?

Hi,
First, please make sure the Windows 7 version is 64-bit version. When you create a batch file, you should specify the shared Exchange setup file, you can refer to the following thread.
http://social.technet.microsoft.com/Forums/en-US/e3023a7f-dd70-44c5-94c8-528d8eb1a8a1/silent-install-of-exchange-2010-mangement-tools-sp2?forum=mdt
After you have installed Exchange Management Tool on Windows 7, please always ensure you install any Exchange Service Pack which is the same with Exchange server on the PC running EMC.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

I can't install "windows phone power tool" in window 8 for windows phone 8 app development.

Dear Sir/Mam,
I can't install "windows phone power tool" in window 8 for windows phone 8 app development.
I am download the Windows phone power tool for install in windows 8 for wp8 app development then it show the dialogbox for install that software. if i am click on install button it shows a another dialogbox that
i am using this link for install wp power tool.
"https://wptools.codeplex.com/releases/view/97029"
System Update Required,
Unable to install or run the application. The application requires that assembly
Microsoft.SmartDevice.Connectivity Version 12.0.0.0 be installed in the Global Assembly Cache(GAC) first .
More information on this system update can be found by visiting the site here()
How can i solve this problem. Please help me for install wp8 power tool.
Thanks & Regards,
SrinivaaS.

Hi SrinivaaS Birlangi,
>>Microsoft.SmartDevice.Connectivity Version 12.0.0.0 be installed in the Global Assembly Cache(GAC) first
When we meet the above exception, first please try to make sure that we have installed the WP8.0 SDK very well.
Then please try to check the following article which may give you some idea:
https://wptools.codeplex.com/workitem/41 .
Best Regards,
Amy Peng
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Howto really install RSAT tools for Windows 8 (ymmv)

first of all download the RSAT tools from
http://www.microsoft.com/en-us/download/details.aspx?id=28972
then get the language pack ISO named "mu_windows_8_language_pack_x64_dvd_917544" (just google it).
so even if you have EN-US installed, RSAT tools won't show. here's how:
1. in a cmd prompt, as administrator run "dism /online /ad-package /packagepath:D:\langpacks\en-us\lp.cab", where D: is the drive letter where you mounted the ISO of the language pack that you googled
2. once above is done, reboot
3. then reinstall the RSAT installer again
4. reboot
once the four steps above are done, you'll find the RSAT tools for Windows 8.

first of all download the RSAT tools from
http://www.microsoft.com/en-us/download/details.aspx?id=28972
then get the language pack ISO named "mu_windows_8_language_pack_x64_dvd_917544" (just google it).
so even if you have EN-US installed, RSAT tools won't show. here's how:
1. in a cmd prompt, as administrator run "dism /online /ad-package /packagepath:D:\langpacks\en-us\lp.cab", where D: is the drive letter where you mounted the ISO of the language pack that you googled
2. once above is done, reboot
3. then reinstall the RSAT installer again
4. reboot
once the four steps above are done, you'll find the RSAT tools for Windows 8.

Does boot camp assistant block windows to restart when installing programs

Hello,
I boot camped my imac to install win 8 to use CATIA V6.
The installation stop with the following error.
Error code: Type ERROR, Error:ff, Owner: 301, HResult: 80004005.
I googled it and I found this page from IBM http://www-01.ibm.com/support/docview.wss?uid=swg1HE08244
I the page is standing the error I got and it seem to be related to something that block the computer to restart.
I am not a computer expert, is there anybody who experienced something similar?
Thank you.

I have finally successfully installed Windows 7 x64 on MacBook Air 13.3" (2013) thru Bootcamp.
Problem: After Windows 7 install thru BootCamp, I got to the first login screen and not input devices (Mouse, keyboard, USB) worked. I tried to boot into Windows Safemode, but I received the error "Windows can not complete installation in Safe Mode".
Cause: WIndows 7 does not have native USB 3.0 drivers, included on the install images.
Resolution: I downloaded the latest device drivers with thru BootCamp and copied them to the USB Flash Drive that had my bootable Windows 7 x64 install on it. The second option in BootCamp is "Download Support Media". This does more than just download drivers. It creates a file called "autoattended.xml". This is key as it tells Windows during the install process to use the device drivers that you download. Otherwise, you need to do it manually, which you can't because you have no mouse or keyboard.
NOTE: I had no need of a super drive because I had all the files on one USB flash drive. Therefore, I don't think it matter which side of the MBA the USB drive was plugged in, as other solutions suggested.

HP Protect Tools blocking Windows 10 install

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