HP Protect tools Security Manager - not supported on this sytem
Hi, i try to install the software hp protect tools security manager but the installation are blocked.
the driver of fingerprint is ok.
have you any suggestion? I can use another software to control the password through fingerprint reader?
thanks
Maurizio
i reinstall windows frameworks 4.0 and i resolve the problem.
Similar Messages
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HP Protect Tools Security Manager and Windows 7
I need assistances for my HP ProBook 4440s. There is no HP Protect tools security manager in installed in the system.I also want to install figer print security system.Kindly assist where necessary,
Thanks,
k.dineyshYou need to contact HP Technical Support since the fingerprint reader is part of their hardware configuration and HP would be the source for support of the fingerprint reader.
The HP Support website is found @
http://www8.hp.com/us/en/contact-hp/contact.html
There is also an HP Consumer Support forum @
http://h30434.www3.hp.com/psg/
There is even a dedicated thread for your problem found @
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Probook-4530s-fingerprint-reader-not-working/m-p/1372895#M40259
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” -
Uninstall hp protect tool security manager
I have installed "hp protect tool kit security manager" But I face a problem that when I shut down my system it goes to that point where the windows logon. it does not completely shut down. and when I try to uninstall it demand for pasword, but I didn't gave any password. and when i enter the windows password it gives invalid password error.
kindly give me some. I don't want to refresh windows.Hi @Aqeel_Rafique ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Elitebook and issues with HP ProtectTools Security Manager password. The password could be the one that you use to log onto your Notebook or entered at the BIOS.
You could follow these steps, even though, I don't recommend this as it is Security Tools.
Step 1:Click Start, then "All Programs." Select "HP Protect Tools Security Manager" from the list of programs.
Step 2:Click "Settings." Click the box to the left of the menu. The green check in the box should disappear, which means that the application is disabled.
Step 3:Close the window and restart the computer. Then try to uninstall the software
Provided by 3rd Party site.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
WIN10 issues with HP Protect Tools Security Manager
WIN10 won`t install on PC´s with HP Protect Tools Security Manager (WIN7), as it is incompatible with WIN10 install. program reuires that HP Protect Tools will be uninstalled before proceeding with installation of WIN10. However, this seems to be quite impossible. Just disabling the program with the stemps described earlier does not work. Has anyone info how to UNINSTALL completely the HP Protect Tools Security Manager? I guess HP will notice this issue soon because there are many HP PC owners with WIN7 (probably even WIN8) that are unable to install WIN10, and make steps to create a new with WIN10 compatible version of the Tools Sec. manager, but it will probably take some time.
Try update your system with HP SoftPaq Download Manager and reinstall Win10.The problem was my old version of HPPTSM. With 8.3.3.... works.My HP 6470b, Win7 64.
-
I have an HP ProBook 4520s. I have been using HP Protect tool's Password manager to store and manage my passords for all Login websites in Firefox 3.6. As a result, I just swiped my fingerprint to log on to any website.
After I installed the version 4 of Firefox, my all my login details do not work anymore. I have tried to reset them but I repeatedly get this error: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program."
something like this would have been passed onto the address: "dpql://c:\program%20files%20(x86)\hewlett-packard\hp%20protecttools%20security%20manager\bin\dpminionlineids.dll/qlinkload.htm#id=2".
Although the password manager works with Internet Explorer 9, I need it to work with Firefox 4 as this is my preferred browser.
Please help. Thank you!I guess this means that IE is more user friendly for HP Password Manager finger swipe recall of passwords, a favorite of mine. I still don't see a post from Firefox as to why they haven't produced fix. So I'll switch to IE until things change. I don't see value in downgrading to a Firefox version that's no longer going to be supported.
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SapEHP Installer - ERROR: Release '701' is not supported by this tool!
Hi gurus, I am trying to do a EHP4 upgrade using the EHPI. I am using the latest EHPI 710. The moment i enter the KEYword and Download directory it go through and then come up with an error message "701 is not supported by this tool". Please help me solve this issue.
Hi Ram,
1) You are using wrong EHPI , you need to use SAP EHPI 700 version . The EHPI 710 to upgrade SAP NW 710 system to EHP1 i.e to 711
My Company's Application Components" SAP EHP INSTALLER" SAP EHP INSTALLER 7.00
2) You need to generate .xml file from SAP Solution Manager by seleting required ECC usagae types. SAP EHPI will ask for .xml file in future steps.
Regards,
Preethish -
After sucessfulling installing the SharePoint Foundation 2013, when i try to access the Secure Stored Service Application i get the below error
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 Secure Store Service
Secure Store g0n6 High The trial period for this product has expired or this feature is not supported in this SKU. b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General 8nca Medium Application error when access /_admin/sssvc/ManageSSSvcApplication.aspx, Error=The
trial period for this product has expired or Secure Store Shared Service is not supported for this SKU. at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1
operation) at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated() at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
proxy, String& errorMessage) at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView() at Microsoft.Office.SharePoi... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General 8nca Medium ...nt.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs
e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
Runtime tkau Unexpected Microsoft.Office.Server.ProductExpiredException: The trial period for this product
has expired or Secure Store Shared Service is not supported for this SKU. at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation)
at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated() at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
proxy, String& errorMessage) at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView() at Microsoft.Office.SharePoint.ClientExtensions.SecureSto... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
Runtime tkau Unexpected ...reAdministration.ManageSSSvcApplication.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Office.Server.ProductExpiredException: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation) at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated()
at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy proxy, String& errorMessage) at Microsoft.Office.Sha... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High ...rePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView()
at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.Htt... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High ...pApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.86 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General aat87 Monitorable b3b6e19b-7de2-e016-ad32-0fc975829ef0
Is it a bug or any issue in configuration?
Raghavendra Shanbhag | Blog: http://moss-solutions.blogspot.com
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something should be related wuith this service, take a llok at my visual studio output whne I try to deplay and autohosted sharepoint app: (anyone can help)
1>------ Build started: Project: MySharePointAppWeb, Configuration: Debug Any CPU ------
1> MySharePointAppWeb -> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\bin\MySharePointAppWeb.dll
2>------ Build started: Project: MySharePointApp, Configuration: Debug Any CPU ------
2>C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config(34,4): warning : No element in the source document matches '/configuration/connectionStrings'
2> Transformed Web.config using C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config into obj\Debug\TransformWebConfig\transformed\Web.config.
2> Auto ConnectionString Transformed obj\Debug\TransformWebConfig\transformed\Web.config into obj\Debug\CSAutoParameterize\transformed\Web.config.
2> Copying all files to temporary location below for package/publish:
2> obj\Debug\Package\PackageTmp.
2> Packaging into C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.zip.
2> Adding sitemanifest (sitemanifest).
2> Adding IIS Application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Creating application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding virtual path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en\Microsoft.IdentityModel.resources.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.Extensions.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.Runtime.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.pdb).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\packages.config).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages\Default.aspx).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.min.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\_references.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Web.config).
2> Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding declared parameter 'IIS Web Application Name'.
2> Package "MySharePointApp.Web.zip" is successfully created as single file at the following location:
2> file:///C:/_works/visual%20studio%202012/Projects/MySharePointApp/MySharePointApp/obj/WebDeploy
2> To get the instructions on how to deploy the web package please visit the following link:
2> http://go.microsoft.com/fwlink/?LinkId=124618
2> Sample script for deploying this package is generated at the following location:
2> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.deploy.cmd
2> For this sample script, you can change the deploy parameters by changing the following file:
2> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.SetParameters.xml
2> Successfully created package at: C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\bin\Debug\app.publish\1.0.0.0\MySharePointApp.app
3>------ Deploy started: Project: MySharePointApp, Configuration: Debug Any CPU ------
3>Active Deployment Configuration: Deploy App for SharePoint
3>Uninstall app for SharePoint:
3> Skipping the uninstall step because the app for SharePoint is not installed on the server.
3>Install app for SharePoint:
3> Uploading the app for SharePoint...
3> Creating a trusted root authority in SharePoint for IIS Express.
3> Installation is in progress (00:00:00)
3> Installation is in progress (00:00:01)
3> Installation is in progress (00:00:02)
3> Installation is in progress (00:00:03)
3> Installation is in progress (00:00:05)
3> Installation is in progress (00:00:06)
3> App failed to install, cleaning up...
3> App installation cleanup failed due to errors. Please see the app on the SharePoint site’s “Site Contents” page for details.
3> App installation encountered the following errors:
3>
3> @"Error 1
3> CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
3> ErrorDetail: The remote hosting service is not configured.
3> ErrorType: Configuration
3> ErrorTypeName: Configuration
3> ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
3> Source: RemoteWebSite
3> SourceName: Remote Web Site Deployment
3>
3> @"Error 2
3> CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
3> ErrorDetail: The remote hosting service is not configured.
3> ErrorType: Configuration
3> ErrorTypeName: Configuration
3> ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
3> Source: RemoteWebSite
3> SourceName: Remote Web Site Deployment
3>Error occurred in deployment step 'Install app for SharePoint': Failed to install app for SharePoint. Please see the output window for details.
========== Build: 2 succeeded, 0 failed, 0 up-to-date, 0 skipped ==========
========== Deploy: 0 succeeded, 1 failed, 0 skipped ========== -
Tabstrip wizard- Protected tab titles are not supported
Hello Experts,
I have created a tabstrip using wizard and all the tab buttons and subscreens are working fine except for one warning message I get everytime I pust a tab. The message is
Diagnosis
Protected tab titles are not supported.You cannot print the title on a tab index as the tab index does not support this'.
Procedure
Check the screen modifications or the Screen Painter definitions of the tab title.
When you modify the screen, do not set the INPUT attribute of the tab title to '0'.
I tried changing the input value for the tab buttons to '1', even then its the same error.
Anyone who has came accross such error?
Regards,
Ahmad
Message was edited by: Ahmad QuraishiHi,
I think you are using LOOP AT SCREEN to set some fields in change mode( input mode ). While do that, it is trying to set the tab titles also as input mode. So change this to display only by setting the value to 0 for tabstrips.
when setting to change mode, skip the tabstrips as follows
LOOP AT SCREEN.
IF screen-name EQ 'TAB1'
OR screen-name EQ 'TAB2'.
CONTINUE.
ENDIF.
screen-input = 1.
MODIFY SCREEN.
ENDLOOP. -
Error - protected tab titles are not supported
Hi,
I get the following error when going to transaction va02, it says
"Protected tab titles are not supported( tab TAXI_TABSTRIP_OVERVIEW title TAXI_TABSTRIP_CAPTIONS-TAB05)
How do i correct this?
Thanks
KeshiHi Prasad,
Thanks for ur reply.
Can you please explain a bit so that i can ask one of the basis consultant to do the necessary?
Thanks
Keshi -
Protected tab titles are not supported
Dear Experts,
I am working on Tabstrips. I have designed 3 tabs on my tabstrip. when i am looking the screen i am getting a message like "Protected tab titles are not supported".
Does anybody knows how to fix this?
Thanks,
chaitanya.Error message is like this
Protected tab titles are not supported (tab TABSTRIP title COMPANY)
Message no. 00119
Diagnosis
You cannot print the title on a tab index as the tab index does not support this.
Procedure
Check the screen modifications or the Screen Painter definitions of the tab title.
When you modify the screen, do not set the INPUT attribute of the tab title to '0'. -
Protected tab titles are not supported (tab TABSTRIP title COMPANY)
hi gurus
i got error in infotype like this wat is the problem
Protected tab titles are not supported (tab TABSTRIP title COMPANY)Error message is like this
Protected tab titles are not supported (tab TABSTRIP title COMPANY)
Message no. 00119
Diagnosis
You cannot print the title on a tab index as the tab index does not support this.
Procedure
Check the screen modifications or the Screen Painter definitions of the tab title.
When you modify the screen, do not set the INPUT attribute of the tab title to '0'. -
ERROR: Release '640' is not supported by this tool!
Hi,
i'm trying to upgrade system SAP ERP 5.0 to SAP ERP 6.0 EHP 4 and i got problem with EHP installer,
1. I readed and made all the steps as described in Upgrade guide
2. Downloaded EHP installer version 7.00 (but when it starts shows me on screen version 7.10)
3. Via MOPZ i took the list and XML file for the SAR files
4. Downloaded corrections for EHP installer
when i start EHP installer, it asks me for the code and for the download directory, i put all required and after that EHP installer works for 5-10 minutes and stops with error:
ERROR: Release '640' is not supported by this tool!
in VERSSTAMP file wroten:
EHPIVersion = 2.005.001
SAPJup = NWSL702_00
SAPehpi = 710-1
ostype = hp_64
release = 702_REL
toolrelease = 710
date = 2010-2-4
time = 7:35:22
packversion = 24
crpkversion = 1.020
Please anyone give solution!i think i didn't start the master dvd ))
-
Protected tab titles are not supported(tab tabstr_ 025 title tab1)
Hi,
In training and event mgt module-while maintaining relationship with business event to person subtype A025 after saving the system asking anotherdata that time i got one error iam unable to maintain plz help.
Error:protected tab titles are not supported(tab tabstr_ 025 title tab1)Hello Prasad,
'Protected' means, that the flag 'input' for the pushbutton of the tabstrip is set to 0. For a normal pushbutton this is allowed but not for a pushbutton which is the title of a tabstrip.
Hoping this clarify.
Kind regards,
Graziela -
Release '640' is not supported by this tool
I am trying tot use EHP installer to upgrade our ECC 500 to ECC600/EHP5 but everytime I run the installaer I get the error " Release '640' is not supported by this tool". Can anyone please tell me if I can use EHPI to upgrade from ECC 500 to ECC600?
Dear Anup,
Kindly have a look at the note 1302772 which tells you what kind of Installations are possible with SAP Ehpi.
I would kindly refer you to the appropriated upgrade guides under the following link:
https://service.sap.com/instguides.
Please have a look at the following section:
3.3Tool Information: Upgrade Program SAPup
The following sections provide you with important information about the upgrade program SAPup.
Regards,
Abhishek -
Hello,
We are experiencing some issues with SharePoint 2013 which is driving me insane.
We have a deployment with two SQL Servers (HA groups) and four SharePoint servers: 2 Application servers, and 2 Web FrontEnd servers.
We installed SSRS for SharePoint in both application servers. The disc I have used is the MSDN image of SQL Enterprise 2012 w/ SP2.
ISO name: en_sql_server_2012_enterprise_edition_with_service_pack_2_x64_dvd_4685849.iso
MD5: 003e14c55fa648ad15f8be1e2439bd06
The installation completes without any problems. We can start the SSRS SharePoint Service in the first application server without any issues. However when we try to start the second one, we get the following error:
Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the sql reporting services service in the farm. The SQL Server Reporting Services cannot be started on
this server unless it is stopped on all other servers in the farm.
Now I am at a loss here. As I mentioned, we have used an image of SQL Server Enterprise. This is the same image we used on other environment, which worked as expected (we got no such error).
I have included the text related to the correlation error from the SP logs below.
Has anyone ever seen this issue before? Very, very strange!
Regards,
P.
01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://spap-01:5555/_admin/Server.aspx?ServerId=7f7d5eec-3791-44cf-a992-673eaea90f48) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (PostAuthenticateRequestHandler). Execution Time=9.742 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.28 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General 6t8h High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.23, Original Level: Verbose] {0} 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.28 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Web Controls 88wu High [Forced due to logging gap, Original Level: Verbose] SPGridView.OnRowCreated() - Row.RowType={0}, .RowState={1}, .RowIndex={2}, .DataItemIndex={3} 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.37 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General af4yd High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.28, Original Level: Verbose] TenantAppEtag record requested but there is no sitesubscription or tenantId for site {0} so we will use the WebApp Id for the cache. 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.37 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Asp Runtime aj1kp High [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PreSendRequestHeaders 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.43 OWSTIMER.EXE (0x1F10) 0x0B40 SharePoint Foundation Health abire Medium Failed to Sql Query data XEvent collector on sql-01. The error is Object reference not set to an instance of an object.
01/29/2015 14:13:26.51 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 7034 Critical An attempt to start/stop instance of service Microsoft SQL Server Reporting Services Shared Service on server SPAP-01 did not succeed. Re-run the action via UI or command line on the specified server. Additional information is below. Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.40, Original Level: Verbose] SQL connection time: 0.0821 for Data Source=sql-01;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name=SharePoint[w3wp][2][SharePoint_Config] 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88b9 High [Forced due to logging gap, Original Level: Verbose] Determining if the current user is a SharePoint Farm Administrator 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 8xqz Medium Updating SPPersistedObject ReportingWebServiceInstance. Version: 1118292 Ensure: False, HashCode: 52212853, Id: 5a4058b9-2ecd-421e-b9ae-818bbc57c8c6, Stack: at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.57, Original Level: Verbose] SQL connection time: 0.0965 for Data Source=sql-01;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name=SharePoint[w3wp][2][SharePoint_Config] 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process identity 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88ch High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.84, Original Level: Verbose] {0} 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General 8nca Medium Application error when access /_admin/Server.aspx, Error=Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.87 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Runtime tkau Unexpected System.InvalidOperationException: Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.89 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.InvalidOperationException: Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,2 agb9s,9 b4ly,309 8xqz,331 8nca,15 tkau,8 ajlz0 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://spap-01:5555/_admin/Server.aspx?ServerId=7f7d5eec-3791-44cf-a992-673eaea90f48)). Execution Time=712.2145 6f83e49c-cc03-d049-90f4-81439b542cf8Hi Wynn,
I appreciate your attempt to address my concerns, but even your reply seems to ignore the fact that I have not only provided the name of the ISO, but the MD5 checksum of the ISO as well. Also this is the first time I am being asked to double-check the version
of SSRS. The first reply I got to my query simply disregarded the version mismatch.
As per your request, I have checked under the folder you have specified (C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\WebServices\LogFiles), but unfortunately there are no files under this folder in neither of my two application
servers.
We only have logfiles under C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS
Is there a way I can turn those logs on?
In the meantime, we run the SQL Server Discovery tool and I have attached the summary for you to see that it finds the Enterprise Edition of SQL Server:
Final result: Passed
Exit code (Decimal): 0
Start time: 2015-01-29 15:17:44
End time: 2015-01-29 15:17:56
Requested action: RunDiscovery
Machine Properties:
Machine name: SP-AP-02
Machine processor count: 4
OS version: Future Windows Version
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2012 Management Tools - Basic 1033 Enterprise Edition 11.2.5058.0 No Yes
SQL Server 2012 Reporting Services - SharePoint 11.2.5058.0 No Yes
Package properties:
Description: Microsoft SQL Server 2012
ProductName: SQL Server 2012
Type: RTM
Version: 11
SPLevel: 0
Installation edition:
User Input Settings:
ACTION: RunDiscovery
CONFIGURATIONFILE:
ENU: true
HELP: false
IACCEPTSQLSERVERLICENSETERMS: false
INDICATEPROGRESS: false
QUIET: false
QUIETSIMPLE: false
UIMODE: Normal
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150129_151743\ConfigurationFile.ini
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: The rule result report file is not available.
The \Setup Bootstrap\Log folder also has several log files that indicates the version of SQL Server that has been installed. For instance here is an entry of the Detail.txt file:
(01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : CreateSKUCookie succeeded, new checksum is 195 bytes.
(01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : Updated skuCheckSumInfo -> daysLeft=0 sqlEdition='ENTERPRISE' (0x6B9471A8) fileTimeInstalled=0 timeBombValue=0 editionType='Enterprise Edition' edition='Enterprise Edition' writeEditionStrings='True' checkSum=195bytes
(01) 2015-01-28 19:10:27 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
I hope this help while we don't have any logfiles in the folder you asked me to look into. Please advise me as in how to proceed if logfiles must be generated.
Regards,
P.
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