HP Protect tools Security Manager - not supported on this sytem

Hi, i try to install the software hp protect tools security manager but the installation are blocked.
the driver of fingerprint is ok.
have you any suggestion? I can use another software to control the password through fingerprint reader?
thanks
Maurizio

i reinstall windows frameworks 4.0 and i resolve the problem.

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    You need to contact HP Technical Support since the fingerprint reader is part of their hardware configuration and HP would be the source for support of the fingerprint reader.
    The HP Support website is found @
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    Hi @Aqeel_Rafique ,
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    Raghavendra Shanbhag | Blog: http://moss-solutions.blogspot.com
    Please click "Propose As Answer " if a post solves your problem or "Vote As Helpful" if a post has been useful to you.
    Disclaimer: This posting is provided "AS IS" with no warranties.

    Hello
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    1>------ Build started: Project: MySharePointAppWeb, Configuration: Debug Any CPU ------
    1>  MySharePointAppWeb -> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\bin\MySharePointAppWeb.dll
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    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.dll).
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    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\_references.js).
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    3>  Installation is in progress (00:00:02)
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    01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://spap-01:5555/_admin/Server.aspx?ServerId=7f7d5eec-3791-44cf-a992-673eaea90f48) 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.22 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (PostAuthenticateRequestHandler). Execution Time=9.742 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.28 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General 6t8h High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.23, Original Level: Verbose] {0} 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.28 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Web Controls 88wu High [Forced due to logging gap, Original Level: Verbose] SPGridView.OnRowCreated() - Row.RowType={0}, .RowState={1}, .RowIndex={2}, .DataItemIndex={3} 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.37 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General af4yd High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.28, Original Level: Verbose] TenantAppEtag record requested but there is no sitesubscription or tenantId for site {0} so we will use the WebApp Id for the cache. 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.37 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Asp Runtime aj1kp High [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PreSendRequestHeaders 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.43 OWSTIMER.EXE (0x1F10) 0x0B40 SharePoint Foundation Health abire Medium Failed to Sql Query data XEvent collector on sql-01. The error is Object reference not set to an instance of an object.
    01/29/2015 14:13:26.51 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 7034 Critical An attempt to start/stop instance of service Microsoft SQL Server Reporting Services Shared Service on server SPAP-01 did not succeed. Re-run the action via UI or command line on the specified server. Additional information is below. Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.40, Original Level: Verbose] SQL connection time: 0.0821 for Data Source=sql-01;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name=SharePoint[w3wp][2][SharePoint_Config] 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88b9 High [Forced due to logging gap, Original Level: Verbose] Determining if the current user is a SharePoint Farm Administrator 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 8xqz Medium Updating SPPersistedObject ReportingWebServiceInstance. Version: 1118292 Ensure: False, HashCode: 52212853, Id: 5a4058b9-2ecd-421e-b9ae-818bbc57c8c6, Stack: at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.57, Original Level: Verbose] SQL connection time: 0.0965 for Data Source=sql-01;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name=SharePoint[w3wp][2][SharePoint_Config] 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process identity 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88ch High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.84, Original Level: Verbose] {0} 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General 8nca Medium Application error when access /_admin/Server.aspx, Error=Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.87 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Runtime tkau Unexpected System.InvalidOperationException: Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.89 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.InvalidOperationException: Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,2 agb9s,9 b4ly,309 8xqz,331 8nca,15 tkau,8 ajlz0 6f83e49c-cc03-d049-90f4-81439b542cf8
    01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://spap-01:5555/_admin/Server.aspx?ServerId=7f7d5eec-3791-44cf-a992-673eaea90f48)). Execution Time=712.2145 6f83e49c-cc03-d049-90f4-81439b542cf8

    Hi Wynn,
    I appreciate your attempt to address my concerns, but even your reply seems to ignore the fact that I have not only provided the name of the ISO, but the MD5 checksum of the ISO as well. Also this is the first time I am being asked to double-check the version
    of SSRS. The first reply I got to my query simply disregarded the version mismatch.
    As per your request, I have checked under the folder you have specified (C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\WebServices\LogFiles), but unfortunately there are no files under this folder in neither of my two application
    servers.
    We only have logfiles under C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS 
    Is there a way I can turn those logs on?
    In the meantime, we run the SQL Server Discovery tool and I have attached the summary for you to see that it finds the Enterprise Edition of SQL Server:
    Final result: Passed
    Exit code (Decimal): 0
    Start time: 2015-01-29 15:17:44
    End time: 2015-01-29 15:17:56
    Requested action: RunDiscovery
    Machine Properties:
    Machine name: SP-AP-02
    Machine processor count: 4
    OS version: Future Windows Version
    OS service pack:
    OS region: United States
    OS language: English (United States)
    OS architecture: x64
    Process architecture: 64 Bit
    OS clustered: No
    Product features discovered:
    Product Instance Instance ID Feature Language Edition Version Clustered Configured
    SQL Server 2012 Management Tools - Basic 1033 Enterprise Edition 11.2.5058.0 No Yes
    SQL Server 2012 Reporting Services - SharePoint 11.2.5058.0 No Yes
    Package properties:
    Description: Microsoft SQL Server 2012
    ProductName: SQL Server 2012
    Type: RTM
    Version: 11
    SPLevel: 0
    Installation edition:
    User Input Settings:
    ACTION: RunDiscovery
    CONFIGURATIONFILE:
    ENU: true
    HELP: false
    IACCEPTSQLSERVERLICENSETERMS: false
    INDICATEPROGRESS: false
    QUIET: false
    QUIETSIMPLE: false
    UIMODE: Normal
    X86: false
    Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150129_151743\ConfigurationFile.ini
    Rules with failures:
    Global rules:
    There are no scenario-specific rules.
    Rules report file: The rule result report file is not available.
    The \Setup Bootstrap\Log folder also has several log files that indicates the version of SQL Server that has been installed. For instance here is an entry of the Detail.txt file:
    (01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : CreateSKUCookie succeeded, new checksum is 195 bytes.
    (01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : Updated skuCheckSumInfo -> daysLeft=0 sqlEdition='ENTERPRISE' (0x6B9471A8) fileTimeInstalled=0 timeBombValue=0 editionType='Enterprise Edition' edition='Enterprise Edition' writeEditionStrings='True' checkSum=195bytes
    (01) 2015-01-28 19:10:27 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    I hope this help while we don't have any logfiles in the folder you asked me to look into. Please advise me as in how to proceed if logfiles must be generated.
    Regards,
    P.

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