HP psc 1315 feed rollers don't rotate

I’m looking for help for the HP PSC1315. It does not move the paper. I finally got brave enough to disassemble most of the printer. I taped the cartridge cover lever sensor to the open cover position. With the cartridge carrier tray removed I am now able to turn the paper roller motor by finger. The digital disk turns OK but the long shaft, with the four upper rollers barely moves and most of the time doesn’t rotate at all. It seems that the coupling between the rotating digital disk and the shaft is very loose, and the rollers themselves, can be turned by finger, but are very hard to turn in either directions.
I’d greatly appreciate a reply from someone who has encountered this, and perhaps has a solution. Is the connection between the digital disk and the shaft with the rollers it connects to supposed to be so loose?
Alexander Roth
[Personal Information Removed]

Hi AlexQR,
Welcome to the HP Forums.
When it comes to the internal rollers of the printer. Cleaning and making sure that they are free of debris is pretty much the extent of any troubleshooting that can be done.
HP does not have repair centers so if this is in fact a hard ware issue, I suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
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Print to Shared Windows Printer (PSC 1315)

I'm a Windows tech with a problem on my spanking new Intel MacBook.
I have a PSC 1315 connected via USB to an XP desktop PC.
I can print to the 1315 from the desktop with no problem.
Other Windows based PCs on my home network can print to it via a generic SBC router, which is handling network traffic and Internet access.
I have downloaded the OSX drivers for the PSC 1315 from the HP website and successfully loaded them onto the MacBook.
The HP Assistant that pops up asks me to add the HP printer that's either connected via USB or via IP. I have to bypass that setup. You'll see why below.
On the Mac I can not only see the folders that are shared from the desktop PC, but I can ALSO see the shared 1315 printer from across my wireless network. I can access shared files from the desktop on my Macbook.
So far, so good, right? Not.
I can't print to the PSC 1315 across my wireless network. All jobs go into a 'completed' mode but the printer never sees them. The driver that loads when I make the PSC 1315 my default printer on the Mac is 'generic postscript'. The PSC is not a postscript printer. I have scrolled down the list of HP printer drivers that are listed and can't find the PSC series listed anywhere. The HP drivers that I downloaded from the HP website for this printer are apparently only good for directly connected or print server-based PSC series printers - NOT for printers available as shared from an XP computer. In addition, the driver I downloaded from the HP website doesn't add itself to the large list of HP drivers that appear to be native to the Mac OS.
It gets better. I have Parallels loaded on the MacBook, with a copy of XP. When I fire up XP I can print to the PSC 1315 across my wireless network with absolutely no problem. Just like all of my other PCs and notebooks.
Back to the Mac OS side. I've discovered that one can access some sort of printer admin program using 127.0.0.1:631/printers. This is a 'CUPS' interface (I have no idea what CUPS is). I have tried to use this interface to further configure the PSC 1315 printer that shows up on that page, but to no avail.
I can only assume that the PSC 1300 series set of printers is just not designed to be accessible from a MacBook across a wireless network.
If anyone can dispute that I would love to hear about it. Until then, the only way I can print is if I fire up XP using Parallels when I want to print wirelessly.
Intel MacBook Mac OS X (10.4.7)

For what it's worth, let me provide you some background and other ideas. As a Windows tech, you should be able to understand more why things might be failing with some basic background and other ideas.
I've discovered that one can access some sort of printer admin program using 127.0.0.1:631/printers. This is a 'CUPS' interface (I have no idea what CUPS is).
CUPS (Common Unix Printing System) is the printing system used in Mac OS X. It runs its own server which can be accessed on your localhost at <http://127.0.0.1:631>. Apple has made additions to the CUPS software as distributed by cups.org, so the web interface does not provide access to all the extras Apple has added.
CUPS is uses "front end" drivers and/or filters. The data to be printed is manipulated into a form that the particular printer can understand. This information is then handed off to the "backend" which handles the communication between the computer and the printer.
The HP drivers that I downloaded from the HP website for this printer are apparently only good for directly connected or print server-based PSC series printers - NOT for printers available as shared from an XP computer.
As you have found out the drivers HP supplies are limited and will only work when the printer is connected in certain ways. This is a limitation set by HP, not the Mac OS or the CUPS printing system. For whatever reason, the major printer manufacturers have essentially bypassed CUPS. They use just enough of it to direct the print job back to their own proprietary software. No real "frontends" and certainly none of the CUPS "backends" are used.
In order to print to a printer connected to a Windows computer, we must therefore turn to drivers that integrate with CUPS and can use the "smb" or samba backend that Apple provides. The hpijs and the Gutenprint (Gimp-Print) drivers fulfill this role.
At present there is not a specific PPD for the HP PSC 1315 in either package. That is most likely why the Generic PostScript PPD was assigned. The OS tries to match the manufacturer and printer model that the printer relays to the OS with a PPD that is exactly the same. When this fails, the system falls back to whatever default is specified in the software.
Does that mean that the PSC will absolutely not work? No. HP shows that the PSC 1315 is part of the 1300 series. A 1300 series PPD does exist within the hpijs driver set. It will show in the list of printers as "HP PSC 1300 Foomatic/hpijs". You can manually select this as your PPD.
I removed the driver (HP) anyway and downloaded the HPIJS set.
This is good. Did you also remove any HP files from the /Library/Printers/PPD Plugins directory? Please do if you have not already done so. You will have to kill off a number of processes before you are fully rid of these plug-ins. Perhaps the easiest way is to just restart the computer after you trash the PPD Plugins. It is important to be sure these are disabled. Just having the HP supplied drivers installed will most likely "tie up" the printer and make it unavailable to any other driver set. The PSC is an all-in-one machine. The HP software ties up the continuously looking for the command to start scanning.
Windows already is sharing the printer. I'm trying to connect to it over my wifi network.
I think Apple just doesn't support the PSC1315 that way.
Apple, just like Windows, doesn't "support" any particular printer. Nor do they write the drivers for them. Greg is more of an expert at Windows printing from a Mac than most of us. He can correct me if I am wrong, but I think all the necessary elements should be available to make your combination work. Make sure you have gotten rid of all or disabled the HP supplied software and try manually selecting the "HP PSC 1300 Foomatic/hpijs" printer within the context of the Windows printer sharing article Greg cited.
Hope this helps.
Matt
Mac Mini; B&W G3/300

Can't Print/Connect from Windows 7 to Shared PSC 1315 on XP Machine

I have an HP PSC 1315 connected to a Windows XP (32 bit) machine. This printer is shared. I can access it from other XP machines on my home network. I cannot access it from my Windows 7 (64 bit) machine. I can see the printer is shared on the machine, but when I double click on it, I get the following error:
"Windows can't find a driver for hp spc 1310 series on the network. To locate one manually, click OK. Otherwise, click Cancel and consult your network administrator or the printer manufacturer's website."
So I tried downloading the Windows 7 (64 bit) driver from HP and installed it on my Windows 7 machine:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&lc=en&dlc=en&cc=ca&...
At the end of the install, it asks to connect the printer to the computer through USB. Since I'm not physically connecting the printer to the Windows 7 machine, I check the box that says I can't connect to it right now and proceed to finish.
I then tried to connect to the printer and I get the same error. I try locating a driver manually. I point to c:\windows\inf\ with no success (I'm *assuming* the driver info would get installed there, though I don't know what the .inf name is). Windows says it can't find a suitable driver. Possibly I should be looking for it elsewhere?
I found some troubleshooting utility on HP's website, but it doesn't give "shared printer over a network" as one of the connection schemes to troubleshoot.
I'm kinda stumped on this one. Hoping it's going to be something simple I missed.
Thanks!
This question was solved.
View Solution.

Hi,
Kahless wrote:
I have an HP PSC 1315 connected to a Windows XP (32 bit) machine. This printer is shared. I can access it from other XP machines on my home network. I cannot access it from my Windows 7 (64 bit) machine. I can see the printer is shared on the machine, but when I double click on it, I get the following error:
"Windows can't find a driver for hp spc 1310 series on the network. To locate one manually, click OK. Otherwise, click Cancel and consult your network administrator or the printer manufacturer's website."
So I tried downloading the Windows 7 (64 bit) driver from HP and installed it on my Windows 7 machine:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&lc=en&dlc=en&cc=ca&...
At the end of the install, it asks to connect the printer to the computer through USB. Since I'm not physically connecting the printer to the Windows 7 machine, I check the box that says I can't connect to it right now and proceed to finish.
I then tried to connect to the printer and I get the same error. I try locating a driver manually. I point to c:\windows\inf\ with no success (I'm *assuming* the driver info would get installed there, though I don't know what the .inf name is). Windows says it can't find a suitable driver. Possibly I should be looking for it elsewhere?
I found some troubleshooting utility on HP's website, but it doesn't give "shared printer over a network" as one of the connection schemes to troubleshoot.
I'm kinda stumped on this one. Hoping it's going to be something simple I missed.
Thanks!
Here is a nice explanation of how to share a printer from an XP PC to a Windows 7 PC on a home network. This should work since the Windows 7 (64-bit) PC can see the Windows XP 32-bit partition. What you missed was the type of port to use for the networking connection.
Best regards,
erico
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HP psc 1315 not detected as scanner on MacBook Pro Mac OSX 10.8.2

I just got a new MacBook Pro in September. I have the newest Software update Mac OS X Version 10.8.2, and I am attempting to scan from my hp psc 1315 all-in-one printer-scanner-copier to this computer. I am using the USB connector that came stock with the hp device. Initially, I tried just pressing the blue "Scan" button on the scanner, nothing more than a flashing On/Resume light occurred. I tried searching for drivers, but discovered that supposedly none should be needed, therefore none are available. I searched hp's forums and support with no luck, and even called 1-800-MyApple which referred me back to hp, rightfully, and sent me an e-mail with recommended articles, which proved unhelpful.
I have tried all three methods of accessing the device to scan recommended by hp troubleshooting: System Preferences>Print & Scan, Applications>Image Capture, and Applications>Preview>File>Import from Scanner.
System Preferences>Print & Scan: In tutorials I have reviewed, when you select the printer in this menu, you should see a "Scan" button on the top-right, but I don't
Applications>Image Capture: "No camera or scanner is connected" appears on the screen when I open this program.
Applications>Preview>File>Import from Scanner: The "Import from Scanner..." option appears grey and cannot be selected.
In one of the forums I consulted, someone had recommended using a third-party app called VueScan, and while it worked just fine, it will either watermark your scans all over or ask you to purchase the full version.
(This application was not available in the app store, but I downloaded it from http://www.hamrick.com).
While I appreciate that the program exists, I find it absurd that I have not come across a better option than paying $39.95 to use a scanner that I already own with a computer that I already own.
I should add that the hp psc 1315 is fully operational as a printer with from my MacBook Pro, and as a copier in general. I just need to scan some documents, and am currently very frustrated. Any help would be much appreciated.

Hi,
I afraid that your printer is too old and no longer fully supported.
As you may find listed below already since Mac OS X 10.5 scan is no longer supported for your product:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en&os=219&product=3745...
I afraid your only options are using a 3rd party solution as Vuescan or replacing your device.
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Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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HP PSC 1315 - Encoder Strip Assembly Issues

I am searching for help on assembling the encoder strip on my HP PSC 1315 printer.
My kid reached inside and pulled it out before I could even gasp...now i have a clear plastic strip, a metallic piece that seems to be floating and a printer that doesn't work.
I am mystified on how it assembles and where the 'threading across the sensor' has to be done etc...
Unable to find any pictures ...
Any and all help would be highly appreciated.

The page here may help, it shows some pictures (for a different model).
Bob Headrick, HP Expert
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PSC 1315 parcel page print

My sister has an HP PSC 1315 connected to an older Dell. She noticed a problem while doing online banking; she downloads and prints the statement which is in pdf format. The banks logo will print but instead of printing the rest of the text it only prints 3 short dash lines. Like there is a code that the printer is capturing and then ignoring the rest of the text. We updated to Adobe reader 9, was 6 but same problem. Went to another site and tried to print a pdf with graphics and had the same problem. I converted the pdf to a word document and still have the same print problem She went to Adobe elements and captured the first page from the pdf file and was able to print it as a jpg. She sent me the page and my Epson was able to print both pdf and doc files. Seems as long as there is just text, the printer does OK. We updated the drivers but then the printer wouldn't print so had to download the original install disk from HP and uninstalled and then reinstalled. Prints now but still have the same printing problem. She is in Florida and I am in Texas so am having a hard time helping. Do you have any ideas or suggestions? Thanks,,,,,
Message Edited by wooden-bill on 12-19-2008 08:21 AM

seems like the hardware drivers for the printer are not installed. the best way to ensure this is done properly is to remove the USB cable(from the printer or the computer), insert the CD and select the 'Add A Device' option from the welcome screen. then connect the USB cable when prompted and it should install the drivers and you should be able to print.
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PSC 1315 faded stripes when printing after a cold start

Hello All,
I have an HP PSC 1315 that is about three years old and was working fine until it recently started printing with faded greyish or white stripes across the page in grayscale printouts. This only happens immediately after a cold start, that is, after not using the printer for about a day.
I've found two temporary ways to deal with the problem. First I can just let it keep printing. By the second or third page, the quality is OK. Second, I can prime the cartridge head by running it across a warm moist paper towel before I print. Neither of these works as a permanent solution, though.
I store the printer in a climate controlled room. The temperature in the room sometimes falls to 62 nowadays but when the problem started occuring the room was the 75-80 range. The humidity in the room is about 50%. I don't think the temperature of the room is causing the cartridge head to dry out, but I could be wrong. Does anyone have any suggestions for how to solve this problem permanently? Thanks.
-Chris

Please see my response in your other thread:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Solution-Center-says-printer-is-dis...
Thanks
R a i n b o w 7000I work on behalf of HP
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Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I've had no problems with my PSC 1315 until about a week ago. I went to print something as I would usually and the "CheckPrint Cartridge" light starts flashing red and the "E" next to "Copies" comes on. I have done every troubleshooting techniqueon the HP site and in the help files, even cleaning the cartridges, to no avail. The black cartridge is only a few weeks old andwas fine til that day. I have no clue what could have changed. I really need my printer. Can someone please help?

Hi,
I didn't see the exact error blinking light situation in this document, but it contains most of the blinking light scenarios. You might look at the "Check Print Cartridge light is blinking" about half way down in the document link below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01578337&cc=us&lc=en&dlc=en&product=374568#chec...
If those don't work, you might try leaving the printer in turned on status, then unplug from the power source (back of printer or wall), wait 60 seconds, plug the power back in (if printer doesn't turn on automatically, press power button to turn on). This does a total reset of the printer and will cycle through the reset process.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HP PSC 1315 - need help for a XP and Vista network

Hey all,
I need some help to set a HP PSC 1315 All in one Printer:
First, this printer is for the moment, correctly installed using USB on a desktop computer using XP. It works fine.
But now, I have a second PC, a laptop, which is using Vista, and I would like to share the printer through the local network to be able to use it on the laptop (which is connected to LAN by Wifi).
I tried to run the original printer CD on the laptop, but of course it didn't work on Vista. I'm downloading vista drivers, to try them Tuesday. In your opinion, will it work? Do I have to share the printer on the XP PC and will I be able to print documents on the printer trough the LAN using wifi ?
Thanks a lot.

Is there a reply to this question dated back in 2009? I am now having the exact same problem and have not been able to figure it out! I have a desktop running xp, and the printer works fine connected to it. I want my hp notebook, running vista ultimate to print wirelessly through our brand new dsl modem.
I've done all the fixes I can find...how did you finally get it? or did you buy a different printer like I am considering?
Thanks!

Cannot Network HP PSC 1315

H All,
I have a HP PSC 1315 which is connected to my desktop PC. All computers are also connected to my home network via wifi. I have just bought a new Windows 7 HTPC and cannot connect it to the printer.
At present I am trying to do this by opening my desktop in the HTPC explorer window, and attempting to connect to the printer - It seems that a .INF file is missing ?!?! So, I then installed the drivers from hp.com, but it seems that method can only connect to a USB attached printer.
Help!

Is there a reply to this question dated back in 2009? I am now having the exact same problem and have not been able to figure it out! I have a desktop running xp, and the printer works fine connected to it. I want my hp notebook, running vista ultimate to print wirelessly through our brand new dsl modem.
I've done all the fixes I can find...how did you finally get it? or did you buy a different printer like I am considering?
Thanks!

Re-intsall HP PSC 1315

I tried to re-install my PSC 1315 , because my new PC doesnt do it automatically - have no clue why.He is registered in my wystemm under HP PSC 1310 series, an the printing is OKBut I seem to have lost de scanning function. When i want to scan , my PC indicates that there is no scanner connected .Is it a hardware or a software problem? THX Bert

Hi sadiqueh,
Welcome to the HP Support Forums! I see you are running into some problems when attempting to scan on your PSC 1315, I noticed you said the scanner light is not working. If you are unable to see the scan light go across when scanning then you have a problem with the hardware.
You can try the steps listed here: Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans, if you are still not able to scan after the troubleshooting has been done, I would suggest you contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Thank you,
HevnLgh
I work on behalf of HP
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Printing problem psc 1315s, windows XP pro

I'm using the printer psc 1315s an a HP Notebook 6730b with Windows XP pro. I lost the driver CD of the printer and the hotline told me half a year ago to use the driver of the psc 1610 so I can use all printer featers. That works but
Word has problems in printing documents with textboxes and documents in oblong format. The printer starts printing but stops after a few lines and pulls the page out. The error message just says "the document could not be printing", and in the waitingline is no document.
Unfortunaltell the driver is out of the telefone hotline so I hope someone knows what I have to change at the driver to get back to full function.
Thanks in advance and sorry for the bad english.

Looking at the error message, it seems that you don't have permission to access a printer service in the \Private folder.
Check your settings in Parallel's preferences, or maybe backup / copy out your data and delete + recreate the Parallels installation.
Have you checked the physical connections? I know it's a stupid question, but that has solved a number of problems for other people.

My report is printing half of the page when I print the report Hp psc 1315

My report is printing half of the page when I print the report in this printer
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Best regards
Jamil alshaibani

i would like to now if there is any additional software required for the windows xp and oracle report to solve this problem
please help
betst regards
jamil alshaibani

HP psc 1315 feed rollers don't rotate

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