HP PSC 1317 All-In-One Issue

Hi folks,
I have a rather big issue with my current printer. I have a network set up using an AirPort Extreme (802.11n). The printer itself is almost 3 years old. It's connected to the USB port on my Extreme and appears when I try to set up add a printer it appears under the "Printer Name" list as "Spare Room Printer", which is what I have named the printer.
Upon clicking the printer, it loads the name, the location but then appears with "Print Using: Please select a driver or printer model". Scrolling through the list of installed drivers the driver for the 1317 is not present. Leopard officially supports my model of printer, however, HP states my printer is not supported on a Mac network. Obviously, despite what I do, this printer will not work using an Extreme over a network. It does, however, work when connected to a PC and accessing the printer that way. That method requires the PC to be turned on whenever I wish to use the printer.
It'd be interesting to hear if anyone has on the off-chance managed to get their HP PSC 1300 series printer working when plugged directly in to an Extreme.
What I would like to know, though, is this. I have installed these two apps:
(1) http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-35188-1 &lc=en&cc=uk&dlc=en&product=374584&os=219&lang=en
(2) http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-19842-4 &lc=en&cc=uk&dlc=en&product=374584&os=219&lang=en
Could anyone direct me as to where the files/drivers are located on my hard drive that these two apps have installed? With the printer not working when networked and the printer's driver already on my system, the files/drivers that these two apps have installed are thus useless and I would like to remove them.

Hi,
I have had a HP 1300 series working with the older dome top WiFi for a long time. The power supply took a hit and cost more then a new printer, so I got a 1600 series now. But on the 1300 it should work with any 1300 driver. The one that came with mine on the disk was just 1300 series altho it was a 1315. If it sees it on the WIFI network, you should be able to use it ( considering the driver is present, which you say it is... and it must be if you can use it wired). I did install mine wired, then went to wireless (just the WiFi and printer, no other computer). You could try and turn off the PC, leaving the printer and WIFi on. Then, with WiFi seeing it, go to System Preferences > Printers & Fax and install it all over again. All the files and drivers should be there for the clicking.
I had this with the 1600 too. Installed with the wire, and had to reinstall without it. The 2 files you have may or may not come into play. I downloaded an update from HP web-site, that were older then the ones on the disc...??? The only thing the printer will not do wireless, is scan. There seems to be no fix for that, and that is maybe what HP is telling you about not being supported. The printing is, and thru a WiFi network it is.
Try reinstalling it wireless and pick the closest driver (if not the exact one)(or the series driver). Leave the PC off to get it the way you want it. You may have to change the name for it slightly so it will not copy the non-working set-up (and still not work).
Let us know how it goes...
Enjoy

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HP PSC 1317 All-In-One Problems

I am using a HP PSC 1317 All-In-One printer located on my Windows network, Mshome, connected to my Desktop Computer (PC). Using two Windows-powered laptops with the HP PSC printer being 'Shared' I am successfully able to print out documents over the network, wirelessly.
Today I have spent most of my time trying to get this same result using my PowerBook G4.
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I bit the bullent and decided to install the printer directly via USB on to my PowerBook. Despite installing unwanted applications on my PowerBook that works and I can print out successfully. Using this same method, I try to add the printer over the network, with it still plugged in to my PowerBook, thinking that I would be able to locate the drivers, but still no luck (or no idea where these drivers will be located). I give up and plug the printer back in to my Desktop PC and then try to add it using the same process before but unable to locate the required drivers and the product model under HP.
I am totally clueless as to what I can do to have my PowerBook print out my work wirelessly using my HP PSC 1317 All-In-One printer using my Windows Network, Mshome.
Usually I am quite quick to fixing these sort of computer/hardware-related problems but this one simply has me stumped. Any help and adive on this would greatly help and end a wasted day.
Regards,
Steve

There was no PSC 1310 model choice in the menu. Deskjet 900 series doesn't work and, yes, at one point I did install Ghostscript. My printer does, however, work on the Windows network using multiple computers and laptops running Windows. Nevertheless, connecting to the network and using the printer using my PowerBook doesn't.
Nevermind. My alternative is that I can send my printable documents to a Windows computer on the network to print out. Nothing I cannot bypass anyway.
Thanks for the help.

Windows 7 and HP psc 1317 All in One printer

A friend has a new laptop with Windows 7 installed. I am trying to install the software for his HP psc 1317 series all in one. I have down loaded the drivers etc from the HP site but despite running it as an administrator, both from the original disc and the download, it hangs up half way through telling me to run it as an administrator which I am. (The run as command no longer exists in Win 7) As the 1317 is an old unit but worked perfectly in XP do we have to throw it away which is a shame? I have gone into setup in the software and clicked to run as administrator but to no avail.
Message Edited by qkjb on 11-19-2009 02:53 AM

I am not sure about the driver you are trying to install...however here is the correct drivers for PSC 1317 with Windows 7 Support:
ftp://ftp.hp.com/pub/softlib/software11/COL30219/al-75052-1/AIO_CDB_NonNet_Full_Win_WW_130_141.exe
I am an HP employee.
Regards,
Vidya
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HP PSC 1317 all-in-one Prints slowly

I have owned my HP 1317 for nearly 5 years & in that time it has performed really well. Lately however its speed of printing has slowed to a snails pace - it can take up to 10 to 15 minutes to print out a simple Word document.
The machine hasnt been dropped, knocked or otherwise abused, its has nearly full ink cartridges and the print quality is fine, with no spurious lines, smudges or other issues.
When a document is sent to print, the carriage will eventually move, sweep back & forward maybe 3 or 4 times & then suddenly stop, wait for up to a minute before moving again and then repeat this cycle until the document is complete.
Do you have any suggstions please as to how we can fix this as its driving me nuts !!
Many Thanks

Most likely one of your print cartrdiges has failed and is incorrectly reporting its temperature. I do not recall if the PSC 1317 can print with one of the cartrdiges removed but if so try the following: remove the color cartrdige and print a simple text page from notepad. If the print is normal speed then the color cartridge is the issue and should be replaced. If the printer still pauses at each swath then reinstall the color cartridge and remove the black cartridge. Print the page from notepad once again. Does the printer now pause during printing? If not then the black cartridge is the issue and should be replaced.
If the printer will not print with one of the cartridges removed (or if one of the cartrdiges is identified by the above procedure as the issue) then try cleaning the cartrdige contacts as shown here. This is for a different cartridge series but the procedure would be the same.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hp-psc 1317 all-in-one printing problems

I have a hp psc 1317 printer scanner. It is connected to my laptop running Windows Vista. Recently the print quality diminished until now when I print a document it sounds like printing is happening but there is no mark on the paper whatsoever.
Today I downloaded and installed the HP Solution Centre software. My ink levels are pretty full and when I attempt a test document the software doesn't seem to think there is a problem although still nothing is printing on the paper.
I am completely confsued as to what is causing this problem. The only thing I can think might be connected to the problem is that in the printer window of the control panel two printers are showing: hp psc 1310 and hp psc 1310 (copy 1). I'm not sure why the printer has been listed twice but I have chosen each printer in turn and attempted to print a document. When the 'original' printer is selected nothing is printed at all but if I select the 'copy' printer it goes through the process described above.
There is obviously not a problem with ink levels and the printer and computer are communicating but something somewhere is going wrong and I'd love someone's help if at all possible.
Thanks so much
Chris

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
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Hp psc 1350 all-in-one driver download issues

Hello
I have a Toshiba laptop and an hp psc 1350 all-in-one printer. Both were working well until Sunday. Now the printer will not work.
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When I remove the power cord the lights cycle through the printer panel (and the on button light does go off momentarily) then the on light stays on and will not turn off.
I have been unable to download the latest driver update from Windows Update or any websites automatically or manually - TOSHIBA USB DVB-T/Analog Hybrid Tuner (391 KB). The download always fails. I also tried the FixIt facility from Microsoft, but it tells me there are no issues.
Does this mean the driver is the issue, or do I have to purchase a new printer?
Thanks for your help.
This question was solved.
View Solution.

Hi Gerri_31,
I understand you aren't able to shut down the printer with the power button.
Thank you for your reply.
I will be happy to help you with this.
I would do a power reset to see if that will resolve the issue. With the printer still turned on, disconnect the power cable from the back of the printer, hold the power button for 10 seconds to drain any power, if the printer has external power module with a detachable power cord disconnect it for 15 seconds and then reconnect it. Then disconnect the power cable from the wall outlet. Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
I have provided a document for power issues.
The HP Printer Won't Turn On or Respond.
If these steps don't resolve the issue I would recommend to call HP Tech Support for
further assistance to see what other options are available for you or to find out about
the trade in and trade up program.
Contact HP Worldwide.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
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Gemini02
I work on behalf of HP

HP PSC 1210 all-in-one pen failure issue

I have an hp psc 1210 all-in-one printer and recently replaced both print cartridges. Then, when I went to print it said that i had a pen failure. I then discovered online that this could be because of dirty cartridge contacts, so I cleaned them as instructed. After allowing them time to dry, I returned them to the printer and plugged it back in. However, now the printer will not turn on at all. What is wrong with my printer?

Hi,
What application you are scanning from? is it Paint or Windows fax and scan?
Can you see the same behavior while using any of those options?
You may find the exact steps to scan on Windows 7 with the PSC 1210 within the FAQs section below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796879&cc=us&dlc=en&lc=en&os=4062&product=907...
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How do I install driver(s) for hp psc 2400 all in one series ( WIndows 7 laptop) AND a safe version of wsnmp32.dll -- Without a Disk? A tech took the driver off my laptop and I now have no printer/scanner. Help!!
Much thanks!

Hello,
I see that you're having an issue installing the software. I would suggest following this document, which will guide you through several steps on how to resolve the issue.

How can I fix a check paper error on the HP psc 1210 all in one printer?

Product name/number: HP PSC 1210 all-in-one
OS: Windows 7
Error Msg: Check Paper light flashes
I have verified there are no paper jams, paper is loaded, print cartridges move freely and rollers are clean. Is there a a paper out switch that can fail?

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
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HP PSC 2410 All-In-One - use in Windows 7 64-bit environment

Hi,
I have had this HP PSC 2410 All-In-One printer for some years now and it has worked pretty flawlessly in a Windows XP Pro SP3 environment for that time.
Some months ago, I purchased a new computer system and went to the Windows 7 64-bit OS (not interersted in Windows 8 at all) and whilst I have installed the printer successfully and it works, the software suite that came with the printer on the CD will not install for this environment and therefore I no longer have access to the various Maintenance Options that were available under the Windows XP Pro OS, such as the cleaning and Fax options.
Searching for something for the Windows 7 64-bit OS threw up two options - the driver update and the utilities tool wizard. After going down the driver update route, no software suite was available and in fact the update stated that the driver was installed by Windows 7 automatically. That seems to be the case as the printer works fine in print mode, scan mode (from the desktop menu) and it detects SD cards through the slots.
However, there is no software to allow me to fax or clean or do any of the other options available under the HP Suite that came on the CD.
Going down the Utility route got me downloading a file - HPPIW.EXE - that would look at my current printer installation and check with HP for any updates. After many attempts, the utility simply CANNOT find my printer even though it is installed, works properly and even windows sees it! No amount of recycling the ON/OFF button or rebooting the computer allows this utility to detect the printer at all. It is installed via USB on the Windows 7 64-bit Family PC and windows updates are always fully updated.
I am currently considering the purchase of a new HP OfficeJet 8600 Pro Plus to use as the family printer with the Windows 7 system - and move this HP PSC 2410 upstairs to connect it directly to my Windows XP Pro SP3 personal desktop and use the original CD to install it. My Canon IP4200 Pixma has just died on my personal PC upstairs.
However, until I do that, is there any of the Software Suite available that would work in the Windows 7 environment that would allow me to use the various functions such as Fax and cleaning that were available under the old XP environment and obtained via the CD? Was the Suite of software ever updated for Windows 7?
Thank you,
Lee James
West Sussex UK
This question was solved.
View Solution.

Hi BAW9DV,
I hate to hear you are having issues. While there will not is not a specific software utility that will complete the tasks desired, maintenance can be completed from the front panel of the unit. Windows also has an application for faxing from the computer as well that may work with this device. Please see the information below that may enable the functions desired.
Faxing:
1. Use Windows Fax and Scan
   A. Type Windows Fax and Scan into search box
   B. Configure fax machine for use. Click Here to view Microsoft documentation for use. Note: This is a 3rd party website. HP and I are not responsible for content of this site.
   C. Select New Fax
Maintenance tasks from front panel:
Running the Clean Print Cartridges Utility Click Here
Printing setf-test page Click Here
Evaluate test page Click Here
Align the Cartridges: Press setup-Press 5, then press 2
If you the work around options are not acceptable the 8600 model would most certainly meet your needs when compared with this unit. However I encourage you to contact HP to see what upgrade options are available for this unit. It will most likely be another Photosmart model/type unit, but in many cases upgrades are offered at a discounted rate to our valued out of warranty customers. Global contact information can be accessed Here.
P.S. If you upgrade through technical support, be sure to ask about carepacks. Extended warranties may also be available at a discounted rate for upgrading.
Hope this helps!
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Thank You,
I work for HP.

Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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HP psc 1210 all-in-one printer and Mac OS 10.9 (Mavericks)

I just installed the new OS X (Mavericks) on my mac yesterday, and now my printer, an old but reliable HP psc 1210 all-in-one, will not install. I was previously running OS 10.6 (Snow Leopord) and had no problems with the printer. Is there anything I can do to install my printer on the new OS? My computer doesn't even recognize that there is a printer connected via USB when I try to install it... is there anything I can do?

Hello,
Here is a link to a support document on hp.com on how to install on OS X Mavericks.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&tmp_track_link=ot_faqs/top_issues/en_u...
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I work for HP.
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HP PSC 1210 All-in-One Printer -- need Software (scanner directory), for windows 7 (64) bit

hi,
I am kind of done with this Printer ! lost hope in customer care and support hit with HP ! from Past 10 days searching a software to scan few doc from my printer 1210 (HP PSC 1210 All-in-One Printer) but i dint find.... i got one from some source (166 Mb) file, but to my surprise its not compatable with Windows 7. i am totally depressed now.... Please help me to find software for this (scanner document) I have lost the CD lont time back can i download This some where?

Hi there,
I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
Hope this helps, have a great day!!
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**MissTeriLynn**
I work on behalf of HP

Scanning in win 8.1 for HP psc 2355 all-in-one

I can't get my HP psc 2355v all-in-one to scan. The printer tells me to install HP software for this feature when I try to start scan from the printer. I have installed the drivers multiple times and cannot find a way to execute the scan from my computer.

Welcome to the HP Community @bleubeck ,
I read about how you are having troubles with scanning to your Windows 8.1 system from your PSC 2355 printer, and I wanted to reach out. There are no drivers or software available to install with this specific printer model on Windows 8.1, as the model is older and OS is newer. I would think that your best bet would be to try running the Print and Scan Doctor to see if the diagnostic tool can detect the printer and scan. If this does not work, you can also try scanning from Microsoft Paint as a work around option.
If all else fails, you can contact HP directly and discuss your printer options to upgrade to a new printer compatible with Windows 8.1.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck, and thanks for visiting the HP Forums!
R a i n b o w 7000I work on behalf of HP
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HP PSC 1410 All in one Printer not installed

In windows 8 after complete and lastest installation of Driver of HP PSC 1410v All in one, in the Control Pannel, Device and Printer Tab only scanner icon is showing no any printer icon and no other HP Icon, so i can use scanner only of this model but not printer. After reading suggestions I install the windows 7 driver in windows 8 after solution of fatel error here is also only scanner is showing no facility for printing, please help me where I am wrong or whats solution fast plzzzzzz.

Hello Jai_pareek,
Welcome to the HP Support Forums! I see you would like to install your HP PSC 1410 to your computer running the Windows 8 Operating system. You tried downloading the Windows 7 driver but are now getting a fatal error. Please go ahead and start with the steps listed below:
1. Unplug the USB if using a direct connection.
2. Remove the HP PSC 1410 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure ALL the PSC 1410 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your PSC 1410 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-110055-2&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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HP PSC 1317 All-In-One Issue

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