Hp-psc 1317 all-in-one printing problems

I have a hp psc 1317 printer scanner. It is connected to my laptop running Windows Vista. Recently the print quality diminished until now when I print a document it sounds like printing is happening but there is no mark on the paper whatsoever.
Today I downloaded and installed the HP Solution Centre software. My ink levels are pretty full and when I attempt a test document the software doesn't seem to think there is a problem although still nothing is printing on the paper.
I am completely confsued as to what is causing this problem. The only thing I can think might be connected to the problem is that in the printer window of the control panel two printers are showing: hp psc 1310 and hp psc 1310 (copy 1). I'm not sure why the printer has been listed twice but I have chosen each printer in turn and attempted to print a document. When the 'original' printer is selected nothing is printed at all but if I select the 'copy' printer it goes through the process described above.
There is obviously not a problem with ink levels and the printer and computer are communicating but something somewhere is going wrong and I'd love someone's help if at all possible.
Thanks so much
Chris

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
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Similar Messages

Windows 7 and HP psc 1317 All in One printer

A friend has a new laptop with Windows 7 installed. I am trying to install the software for his HP psc 1317 series all in one. I have down loaded the drivers etc from the HP site but despite running it as an administrator, both from the original disc and the download, it hangs up half way through telling me to run it as an administrator which I am. (The run as command no longer exists in Win 7) As the 1317 is an old unit but worked perfectly in XP do we have to throw it away which is a shame? I have gone into setup in the software and clicked to run as administrator but to no avail.
Message Edited by qkjb on 11-19-2009 02:53 AM

I am not sure about the driver you are trying to install...however here is the correct drivers for PSC 1317 with Windows 7 Support:
ftp://ftp.hp.com/pub/softlib/software11/COL30219/al-75052-1/AIO_CDB_NonNet_Full_Win_WW_130_141.exe
I am an HP employee.
Regards,
Vidya
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HP PSC 1317 all-in-one Prints slowly

I have owned my HP 1317 for nearly 5 years & in that time it has performed really well. Lately however its speed of printing has slowed to a snails pace - it can take up to 10 to 15 minutes to print out a simple Word document.
The machine hasnt been dropped, knocked or otherwise abused, its has nearly full ink cartridges and the print quality is fine, with no spurious lines, smudges or other issues.
When a document is sent to print, the carriage will eventually move, sweep back & forward maybe 3 or 4 times & then suddenly stop, wait for up to a minute before moving again and then repeat this cycle until the document is complete.
Do you have any suggstions please as to how we can fix this as its driving me nuts !!
Many Thanks

Most likely one of your print cartrdiges has failed and is incorrectly reporting its temperature. I do not recall if the PSC 1317 can print with one of the cartrdiges removed but if so try the following: remove the color cartrdige and print a simple text page from notepad. If the print is normal speed then the color cartridge is the issue and should be replaced. If the printer still pauses at each swath then reinstall the color cartridge and remove the black cartridge. Print the page from notepad once again. Does the printer now pause during printing? If not then the black cartridge is the issue and should be replaced.
If the printer will not print with one of the cartridges removed (or if one of the cartrdiges is identified by the above procedure as the issue) then try cleaning the cartrdige contacts as shown here. This is for a different cartridge series but the procedure would be the same.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP PSC 1410 All-In-One printer problem!

I have a PSC 1410 for a while now and I reinstalled Windows 7 recently and now the printer's not detected but I can scan documents. What could be the problem? It was working fine before I reinstalled Windows 7 and I've obviously installed the drivers.

Click here for troubleshooting tips for blinking lights on the PSC 1400 series printers.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP PSC 1315 All in one printing problem

My printer only prints text in red in the body. It will print black along the top and bottom of the paper. It also prints in black when I copy something. I put in new fresh cartridges. What can I do?

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Psc 1310 all-in-one printer problem

Every so often my psc1310 printer goes into "Deleting..." when it is instructed to erase a message. Disconnecting, closing and reopening the computer, etc., does no good. It usually requires uninstalling and reinstalling the printer program to get rid of the problem.
Is there a more convenient way of solving it?

Hi,
Check the link below:
Scanning with HP Director Software in Windows XP
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HP PSC 1317 All-In-One Problems

I am using a HP PSC 1317 All-In-One printer located on my Windows network, Mshome, connected to my Desktop Computer (PC). Using two Windows-powered laptops with the HP PSC printer being 'Shared' I am successfully able to print out documents over the network, wirelessly.
Today I have spent most of my time trying to get this same result using my PowerBook G4.
I connect to my Network, Mshome, open up a document and select print. My current printer is not listed so I click to add one. I then go through the steps required to add a printer to my PowerBook over the network. This all goes well until is lists it as 'Generic' to which I open up and select HP. I scroll up and down the list umpteen times to find my printer model is not listed so for most of my day I have been trying out official HP drivers for OS X for my model of printer including 3rd party drivers that all don't seem to work.
I bit the bullent and decided to install the printer directly via USB on to my PowerBook. Despite installing unwanted applications on my PowerBook that works and I can print out successfully. Using this same method, I try to add the printer over the network, with it still plugged in to my PowerBook, thinking that I would be able to locate the drivers, but still no luck (or no idea where these drivers will be located). I give up and plug the printer back in to my Desktop PC and then try to add it using the same process before but unable to locate the required drivers and the product model under HP.
I am totally clueless as to what I can do to have my PowerBook print out my work wirelessly using my HP PSC 1317 All-In-One printer using my Windows Network, Mshome.
Usually I am quite quick to fixing these sort of computer/hardware-related problems but this one simply has me stumped. Any help and adive on this would greatly help and end a wasted day.
Regards,
Steve

There was no PSC 1310 model choice in the menu. Deskjet 900 series doesn't work and, yes, at one point I did install Ghostscript. My printer does, however, work on the Windows network using multiple computers and laptops running Windows. Nevertheless, connecting to the network and using the printer using my PowerBook doesn't.
Nevermind. My alternative is that I can send my printable documents to a Windows computer on the network to print out. Nothing I cannot bypass anyway.
Thanks for the help.

Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
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HP PSC 2355 all-in-one printer cuts off bottoms of letters

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
On a Mac, 10.9.3.

Hi @timed
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

HP PSC 1310 All-in-One Printer

Hi
I need to download the the full set of drivers & software so i can install them on a friends computer who does not have a internet connection yet and will not for a while yet..
the only ones i can see need to connect to the internet to download the drivers..
Printer = HP PSC 1310 All-in-One Printer
Operation system = Windows 8.1 x64
PS: Why do printer companies make it so difficult to download the full set of drivers\software when people have spent good money buying there printers.... i get asked this question a lot but people....
thanks
We all make mistakes said the Dalek climbing off the Dustbin.

Hello,
Full feature driver is available for download for this model. Please select the OS from the drop down list first and then select next to download the driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3745...
I work for HP but my posts and replies are my own.
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PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows RT and HP PSC 1510 All-in-One printer connection

Hi, I have a Windows 8.1 RT tablet (Microsoft Surface 2) and a wired HP PSC 1510 All-in-One printer. Now when I plug in the printer via the USB, there is no driver that can be found to make this printer work with my device. Anyone have this problem or any solutions? I've tried looking at HP support and nothing there has been helpful.
Let me add that on the Microsoft Surface, you cannot run .EXE files which are the file types of the HP drivers.
Thanks ahead
This question was solved.
View Solution.

Hi,
I afraid the printer is not supported on Windows RT, as you may find listed within the following support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

User Defined Paper Size, Windows 7, PSC 2110 all in one printer

I am trying to print a 5x7 photo using the user defined paper size of my PSC 2110 All-in-One printer. When I used X
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Hi,
The last update was for Vista, 5 years ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4220...
At this stage, Windows 7 only supplies a very basic and generic print driver for this printer just for print. You may want to keep that way or buy a new printer.
Regards.
BH
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XP software disc does not work on 8.1 HP PSC 2355v All in One Printer

Please excuse my novice actions in the subject description as I put my problem and request there. Basically: My XP software Disc will not work on my Windows 8.1 computer for my HP PSC 2355v All In One Printer. Needless to say I can print with a downloaded driver but can not use the Managerial software on the XP disc. When I try to work from the printer it does not recognize the computer, so is there HP software out there that can be downloaded simply to my computer? If so, Where and How can I get it. Thanks again.

Hi,
Unfortunately no more support after Vista but you can use basic function of the printer using the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N135752
Regards.
BH
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Hp-psc 1317 all-in-one printing problems

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