Hp psc 2110 all in one printer

Question

The printer sounds like it is stuck.  I've turned it off and on and also unplugged and replugged it in.  I cann't print or scan.

Answer 1

Hiya @jazee,
Do you see any error messages on the computer or printer? If you have a Windows operating system please run the HP Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
 USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Once we identify the issue, you can use one of the following documents;
A 'Paper Jam: Clear Jam, and then Press Enter' Message Displays for the HP PSC 2100, 2110, 2170, and...
'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing
A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax
An 'Open Door, Clear Carriage Jam, and then Press Enter' Error Message Displays for HP PSC 2100, 217...
'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F...
A 'No Scan Options' or 'Scan settings are not set' Message Displays for HP All-in-One Printers When ...
'Ink Alert' or 'Low on Ink' Message Displays on the Computer or the Control Panel
The Control Panel Display Always Reads 'Initializing', or the Product Does Not Start
Low Ink Warning Message Appears after Installing a New Ink Cartridge
'Turn Power Off then On' Message Displays on the Control Panel
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Sunshyn2005 - I work on behalf of HP