HP psc 2175 all in one not responding to paper size selected

Im trying to print out wedding invitations using the downloaded template from the invitation company, through microsoft word 2003, windows xp, sp3. And my printer wont respond to any aper size selections other than 8.5x11. It won't even let me change to one of the other options in the paper size drop down box. I can put in the paper sizes, but when I print, it's not changed. And in print preview, it won't let me change the document at all. I've made sure everything is up to date.

A complete re-install worked. I completely formatted and the reinstalled Snow Leopard and life is good.

Similar Messages

  • Psc 1210xi all-in-one not responding

    My psc 1210xi all-in-one is not responding. I was able to use the stand alone copy feature and also print a document from my hp laptop (Windows 7) successfully last night. (After plugging it into this laptop for the first time by the way.) Now I am trying to print a document and it will queue up, but not ever print.  I tried to copy something to see if it would work and it copied just fine. So it's a problem between my computer and the printer I guess.
    Tried unplugging it and waiting, then plugging it back in. Didn't get things running.
    I read a post where it was suggested to delete items from spool file and I tried it. Tried printing again afterwards and it still won't print.
    This printer is set as the default printer. I no longer have anything (cds, instructions, etc.) that came with it. The ink is brand new and printer is not paper jammed or showing any signs of Error.
    It just never prints what's in the queue. Thank you for your help.
    This question was solved.
    View Solution.

    OK got it working by trying the print spool cancel and restart method ONE MORE TIME. Not sure if I just didn't do it correctly the first time, or if printer goblin left to go bother someone else. Thanks though.

  • HP PSC 2175 All-in-one prints blank pages from word, chrome and notes

    My HP all-in-one printer PSC 2175 all-in-one has suddenly decided to print blank pages.
    So far I've tried printing from Word, Notes and Photoshop but come up with nothing. 
    It prints test pages and diagnostic pages without any problems and it makes direct copies without problems.
    The diagnostic tool can't find anything wrong. 
    I've run all the software I could find on Swedish HP. 
    I've reinstalled the printer, reinstalled Word, repaired Windows, nothing helps.
    I have Windows XP, fully updated.
    Any suggestions?
    HP PSC 2175

    I am having this problem too - just prints blank pages. Ran the tests checked cartridges settings sanity nothing.Scans fine.I currently have three duff printers in my office which is more than frustrating...

  • I have a psc 2175 all-in-one that seems to have a bound up (or stuck) scanner/copier bar assembly

    please help me, i have a psc 2175 all-in-one & it seems to have a bound up (or stuck) scanner/copier bar assembly. it keeps make a repetitive noise as if it is trying to move but it only moves about half an inch & goes back & tries to do it again & again. i can't afford a new printer at the moment & i really need to copy a couple of forms before i have to work in the a.m.- thx in advance.

    Hi - Try the steps in this document.  Specifically, you might try solution 3 first.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • HP PSC 2355 all-in-one Carriage Jam - No paper jam found

    HP PSC 2355 all-in-one unresolved carriage jam, with no paper jam found.  I searched with flashlight through the back. Windows 7 64bit.  Printer just out of 3 years in storage. 
    Twice I was able to bypass the problem and print a single page, but then the message returned: carriage jam.
    Followed all steps suggested - no solution
    Self Test Info: Device 35, 4
    Vertical Cartridge to Cartridge Setting: 12
    Horizontal Cartridge-to-Cartridge Setting: 0
    Black Bidirectional Printing Alignment Setting: 9, 10, -9
    Color Bidirectional Printing Alignment Setting: -2  -2, -15: 5, 6, -15
    Thanks for any help you may offer.

    Hi there,
    Double check the content in this article. If you have been through all these steps the product may need to be serviced. If not give the steps a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • PhotoSmart C7280 All-in-One Not Responding

    Printer = PhotoSmart C7280
    Situation #1
    Printer screen displays message "Ink System Failure" with error code 0xc19a0035
    Situation #2
    All lights flash - printer screen is blue with symbol (power) and message b03771de in white.
    Is this printer beyond  saving?
    The printer may have suffered from a sudden power outage prior to these problems appearing.
    PC - operating system is not relevant.

    The same thing happened to me ... I tried everything.  If I turned it off and put it back on it would print or copy but thats it.  I finally just bought a new printer.  HP officejet pro 8600 e all in one.  Stay away from this one if you have to buy a new printer.  Its not half as nice as the C7280.  No preview when you print and you can't even pick which pages you want to print.  A lot of wasted paper and ink!  Seems quite a few of us are getting that error message from the C7280, maybe HP did something wrong and should compensate us for the malfuncuntion!  Now I wish I didn't buy another HP.

  • Hp 7500 all in one - not picking up paper

    I have cleaned the paper rollers and it still won't feed paper through

    Hello meme4_2
    Thank you for the clarification. Are you having problems with the Automatic Document Feeder (ADF) or the regular tray?
    For the ADF I would suggest trying the ADF Does not Pick up Paper article.
    For the regular paper trays I would suggest trying the Out of Paper Error article. While you may not be getting that error the troubleshooting in that article may help resolve your issue.
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • PSC 1350 all-in-one not completing print jobs wirelessly with windows 7 64 bit

    I have a acer 5542 running windows 7 (64bit), connected wirelessly to an Orange Livebox hub, to which my HP PSC 1350 printer is connected (via USB cable) therefore using the Livebox as a USB printer server. This configuration has worked very well for my 2 XP laptops for the past year or two. I set up the printer on the windows 7 laptop by connecting it directly, via the USB cable, letting windows install it, and download the latest drivers, (although HP say they have no specific 64bit drivers for this printer, but the drivers they have, and that windows downloaded, work fine!) then i changed the port to the livebox ip address.
    All this worked fine (as on the xp machines), I printed out a spreadsheet, which worked fine untill it approached the end of the page, then just stopped. I troubleshot the printer which didnt return any sprcifics, Just that the print job had failed, and that it had rectified the problem, then the printer starts reprinting the same document, to the same point, (about 95% complete) and again stalls, and so the cycle continues. I have tried it with various different documents and photos, to the same ends. But if i connect the laptop directly to the printer, via USB, it completes the jobs fine
    I have posted on microsoft answers forums, but the one answer i have recieved (re installing everything) did not solve the problem. Although i am not too savvy on computers, i kind of get the feeling it is a spooling issue. (not processing or holding onto the last part of a print file! But its only a feeling!)
    any help would be very much appreciated

    Hi there,
    I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
    At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • "Stuttered​" printing in middle of page on psc 2175 all in one

    I have been very happy with my 2175 for several years.
    Then today I have experienced all kinds of problems.
    A lot of noises, best described as Grinding.  Also, the msg "Open door, clear carriage jam then press enter, -- following which I would get a msg to the effect of "Close cartridge Door, etc."
    I have went through the procedures (several times) found on the website for trouble shooting the problems including doing the "cleaning procedures", (including cartridges and  paper rollers/wheels doing a through search for any paper jams etc . (none found),doing all the power off- power on -- cycling suggestions.
    Right now, I have been able to print without strange noises, But I have "stuttered" printing in the middle of page of any printed document -- a MS Word Letter, or a printed webpage for example .  By "Stuttered" I mean a slight shift and reprint of characters.
    The shift is much less than a standard character width on some documents consisting of only 2 or 3 characters.   By middle of page,  I mean the stuttering is confined to about 10 per cent of the page width - and right in the middle.  The Left and right  sides of the printed document appear fine.
    Is it time for a new printer?  I hope not.
    Thanks,
    This question was solved.
    View Solution.

    Gently clean the encoder strip as described here.  Heed the warnings, the strip is fragile and can be damaged by rough handling.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP psc 1350 all in one not scanning

    I have installed all updates from hp and mac. running osx 10.56. receiving error message during scan. The appliciation hp scan pro quit unexpectedly mac osx and other applications are not affected. I have searched discussions for answer. No answers on forum. Anyone know of a fix?

    silverstreak08 wrote:
    I have installed all updates from hp and mac. running osx 10.56. receiving error message during scan. The appliciation hp scan pro quit unexpectedly mac osx and other applications are not affected. I have searched discussions for answer. No answers on forum. Anyone know of a fix?
    Yes. There are two fixes:
    1 downgrade back to 10.4.
    2 buy a new MFD.
    I used to have a PSC1350. Scanning went belly-up on impact with 10.5. HP's site said, in so many words, that scanning with a PSC1350 was not and never would be supported on either Leopard or Vista, and that they recommended replacing the MFD. I did exactly that: with a Brother MFC-440CN. That works, and unlike the HP, it works over a network with Mac and Windows clients without my having to jump through hoops. HP Support is to be congratulated for their new role as Brother USA's main marketing arm.

  • OLD PSC 2175 all in one PAPER JAM

    I have tried every suggestion I could find on this forum and went so far as to take it apart and clean up the ink dribbles and reset all cable connects. then I did the uninstall/reinstall.
    When I try to print, The paper comes too far forward by about an 1.5 or 2 inches and then I get the pop up "JAMMED". I pull the paper thru, reinsert it in tray, press enter and it prints. Is it time for the trash heap? It's seven years old but has only done about 2 500 packs of paper. Thanks for any help.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • I have a psc 2175 all-in-one. "Automatic Two Sided Printing Module Is Missing."

    Whenever I try to print on both sides of the paper, I get this message:
    Automatic Two Sided Printing Module is Missing."
    There doesn't seem to be anywhere that a module would be inserted into this printer. Am I missing something here? Very confusing! Please help!

    Via the control panel, find your printer and right-click it and choose "Printing Defaults..."  From there click the Services tab and open the HP Toolbox.  In there click the Configuration tab and un-check "Automatic Two-Sided Printing Module" and click "Apply".  This will get back the dialog that tells you when it's time to turn your pages around.

  • Not able to install scanner part of 'HP PSC 1410 all-in-one'[SOLVED]

    Despite trying instructions in the wiki, checking earlier reports of this problem on the forum and trying on reports from google, I am not able to install the scanner part of 'HP PSC 1410 all-in-one'.  The command 'sane-find-scanner' finds it but 'scanimage -L' does not. Also xsane and simple-scan program do not find it. Any help will be appreciated.
    (I also tried these entries in the udev sane rules:
    ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="4d11", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"   
    "SUBSYSTEM=="usb_device", ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="4d11", PROGRAM="/bin/sh -c 'K=%k; K=$${K#usbdev}; printf bus/usb/%%03i/%%03i $${K%%%%.*} $${K#*.}'", NAME="%c", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
    but they do not work).
    Some previous threads:
    https://bbs.archlinux.org/viewtopic.php?id=107474
    https://bbs.archlinux.org/viewtopic.php?id=65431
    Not able to install sane-dev from AUR; 'makepkg -s' gives error:
    ==> WARNING: Cannot find the git binary required to determine latest git revision.
    Last edited by rnarch (2012-03-28 05:05:09)

    Git was not installed. So I installed it and ran 'makepkg -s' again. It ended with following error:
    installing saned.conf in /etc/sane.d/saned.conf...
    installing dll.conf in /etc/sane.d/dll.conf...
    for dir in artec_eplus48u gt68xx snapscan epjitsu ; do \
      /bin/sh ../mkinstalldirs /home/sane-dev/pkg/usr/share/sane/${dir} ; \
      done
    mkdir -p -- /home/sane-dev/pkg/usr/share/sane/artec_eplus48u
    mkdir -p -- /home/sane-dev/pkg/usr/share/sane/gt68xx
    mkdir -p -- /home/sane-dev/pkg/usr/share/sane/snapscan
    mkdir -p -- /home/sane-dev/pkg/usr/share/sane/epjitsu
    /bin/sh ../mkinstalldirs -m 775 -g uucp /home/sane-dev/pkg/var/lock/sane
    Usage: mkinstalldirs [-h] [--help] [--version] [-m MODE] DIR ...
    Create each directory DIR (with mode MODE, if specified), including all
    leading file name components.
    Report bugs to <[email protected]>.
    make[4]: *** [install-lockpath] Error 1
    make[4]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
    make[3]: *** [install-data-am] Error 2
    make[3]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
    make[2]: *** [install-am] Error 2
    make[2]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
    make[1]: *** [install] Error 2
    make[1]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
    make: *** [install-recursive] Error 1
    ==> ERROR: A failure occurred in build().
        Aborting...
    Please note the line: Report bugs to <[email protected]>.   Is it a bug?  Sane-dev was successfully installed by others, eg: https://bbs.archlinux.org/viewtopic.php?id=65431
    Last edited by rnarch (2012-03-26 01:11:57)

  • HP PSC 1410 All in one Printer not installed

    In windows 8 after complete and lastest installation of Driver of HP PSC 1410v All in one, in the Control Pannel, Device and Printer Tab only scanner icon is showing no any printer icon and no other HP Icon, so i can use scanner only of this model but not printer. After reading suggestions I install the windows 7 driver in windows 8 after solution of fatel error here is also only scanner is showing no facility for printing, please help me where I am wrong or whats solution fast plzzzzzz.

    Hello Jai_pareek,
    Welcome to the HP Support Forums! I see you would like to install your HP PSC 1410 to your computer running the Windows 8 Operating system. You tried downloading the Windows 7 driver but are now getting a fatal error. Please go ahead and start with the steps listed below:
    1. Unplug the USB if using a direct connection.
    2. Remove the HP PSC 1410 software from your computers Control Panel's Uninstall a program option.
    3. Restart the computer.
    4. Make sure ALL the PSC 1410 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
    5. Now go ahead and download the software and drivers for your PSC 1410 (DO NOT plug in USB until the software prompts you to):
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=al-110055-2&cc=us&dlc=en&lc=en​...
    6. Go ahead and print a test page.
    7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    Please let me know if this was successful! I will watch for your reply.
    Thank you,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

    psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

    hi there sorry to learn that you are having this issue.
    Are you still facing this issue? If you are I will do my best to help you.
    Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer 
    This is the main support page for your printer,  GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
    If you are not experiencing this issue any longer,  May you let me know, your time and courtesy,
    will be deeply appreciated.
    Regards;
    RobertoR
    remember ==▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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