Hp psc 2179 Printer error

hp psc 2179 Printer will not print, it shows Press enter to align print cartridges but won't complete this task therefore it won't do anything else either. I have tried to reset but the problem remains.
Any help appreciated before I go and buy a new one!

Hello @viola27 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into printer errors. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi,
Please provide more clarity on this issue like what happens when you try to print, is there any error message? Is printer icon present under Devices and Printer.
Also you can try using Print Diagnostic Utility from the following link.
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Thanks,
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

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Thank you
This question was solved.
View Solution.

Hi - Did you clean the contacts in the printer (carriage) as well? If not, try that to see if that resolves the problem - Step 5 in this document.
If that doesn't resolve the problem, the next step is to replace the cartridges (one at a time, in case only one of them is bad).
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Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
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Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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