HP psc 24110 all-in-one - Problems scanning with OS X v10.5.7

Hi, I have been using my HP psc 2410 photosmart all-in-one printer successfully for the past 10months with my MacBook Pro. I recently upgraded my OSX operating system to v10.5.7. since then my printer has been unable to scan. It will print, copy & fax. Checking the HP website shows the latest version of OS X does not support the scanning function of the psc 2410. Does anyone know how I can fix this problem or do I have to buy another scanner? Alternatively, how do I get back to the previous version of OS X which was supplied with my Computer so that I can get the scan function to work?

Hi aviete,
There is no full feature software and driver but you can download HP Printer Drivers for OS X. This download includes the latest HP printing and scanning software OS X Mavericks, OS X Mountain Lion, OS X Lion and Mac OS X v10.6 Snow Leopard.
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
Instead, you can scan using,
Method one: Scan from the Print & Scan window
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions are have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
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Sunshyn2005 - I work on behalf of HP

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silverstreak08 wrote:
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Last edited by rnarch (2012-03-28 05:05:09)

Git was not installed. So I installed it and ran 'makepkg -s' again. It ended with following error:
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make[4]: *** [install-lockpath] Error 1
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make[3]: *** [install-data-am] Error 2
make[3]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
make[2]: *** [install-am] Error 2
make[2]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
make[1]: *** [install] Error 2
make[1]: Leaving directory `/home/sane-dev/src/sane-backends/backend'
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Please note the line: Report bugs to <[email protected]>. Is it a bug? Sane-dev was successfully installed by others, eg: https://bbs.archlinux.org/viewtopic.php?id=65431
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Hello Jai_pareek,
Welcome to the HP Support Forums! I see you would like to install your HP PSC 1410 to your computer running the Windows 8 Operating system. You tried downloading the Windows 7 driver but are now getting a fatal error. Please go ahead and start with the steps listed below:
1. Unplug the USB if using a direct connection.
2. Remove the HP PSC 1410 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure ALL the PSC 1410 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your PSC 1410 (DO NOT plug in USB until the software prompts you to):
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6. Go ahead and print a test page.
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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If my post resolve your problem please mark it as an Accepted Solution

HP psc 24110 all-in-one - Problems scanning with OS X v10.5.7

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