HP PSC 2510 duplex printing problem

Hi,
I have just installed a new Archlinux computer and configured my HP PSC 2510. However I can't print in duplex mode.
I have installed cups and hplip and configured with the correct driver the printer (the one proposed by cups ...2510...)
I have entered the config correctly, checking duplex installed option in options, and fixed A4 autoduplex as default paper and long edge for duplex mode.
When I open an openoffice document, and I want to print it, if I check the properties, everything is ok except duplex option that is fixed on 'Off'.
I then edit it and fix 'long edge'. I accept and recheck if option is fixed right, but 'off' is shown again!
Even if I try to print, duplex is not used anyway.
I have googled the problem and haven't found nothing so far.
Has someone any idea how to solve the problem?
best,

William T. Lowther (624wtl) wrote:[..] After selecting file/print/properties, in the new window the option for "Duplex" shows "Off". If I change that to "Long-Edge", then "OK", and then select "Properties" again, "Duplex" shows "Off" again. However, if I change "Off" to "<ignore>", then "OK", and then select "Properties" again, now "Duplex" shows "Long Edge" and the printer prints on both sides!
Does this workaround work for you?

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Duplex Printing Problem - Word 2007, Vista and HP Officejet Pro L7780

I'm having trouble with duplex printing on my new HP Officejet Pro L7780, from Word 2007, running on a brand new Vista system. I've also had this same problem (repeatable) with two other computers, running XP Professional/Word 2003, XP Home/Word 2003. All of the service packs have been installed for the operating system, word, and printer.
If you print a landscape document, using the auto duplex setting for the HP printer, the margins will print out offset by .25 inches, on the left and rigt margins. So if your margin is 1 inches on right and left, the margins will print to .75 on one side and 1.25 on the other. This would be annoying, except that I'm trying to print brochures and books, which requires that the pages print out exactly as set up... "close enough" isn't working for me
The way I have replicated this problem is as follows: set up a document in landscape format, using the default margins. Insert an image on page one, size it so it takes the full margin area. On the second page, fill it up with text. Print the document, selecting the printer properties and setting Print on Both Sides=Automatic. The easiest way see the problem is by holding the document up to the light. The front and back margins should match and they don't.
Any help you can provide would be very much appreciated.
Diana

Diana,
This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
The problem is evident on the HP OfficeJet Pro L7780, Photosmart L7180, Photosmart C6150, Photosmart 3310, and likely on many, many other HP models. The problem is evident on many computers (HP, IBM, Toshiba, and Dell), is evident in multiple applicatons (Word, Wordperfect, Excel, Peachtree, Notepad, and many more), and is evident on multiple operating systems (Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, and Microsoft Vista).
We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
Ironically, HP highly advertises their J.D. Powers rated technical support, yet it appears that they actually have extremely poor published consumer rankings in some of today's mainstream computer magazines. HP technical support makes no apologies for the fact the user cannot use a major feature of their printers, offers no indication that the problem is even being addressed, and off-loads the responsibility by suggesting that we contact Microsoft (who is to blame for this issue).
Thank you, Diane, for your message. We had a hard time imagining that we were the only one experiencing this problem, especially when HP promotes such a representation. Which also begs the question why HP plays like the problem does not even exist? I also fail to understand why HP technical support shows so little interest in a problem that is easily duplicated and adversely affects a major feature of the printer which is commonly used by individuals purchasing equipment for its duplex capabilities.
This is sad because we have been a loyal customer of HP for over twenty-five years. There was a time when we would have happily endorsed HP's steller products and steller support (provided you could get a problem escalated). Now, however, they all-too-often appear to offer equipment that fails to support advertised features which is backed up by sub-standard support and extremely expensive ink. This is an especially sad commentary for users who are buying HP's upper-end printers and computers.
We desire to know if there are others out there experiencing similar problems? If you have experienced these problems or would like samples of the problems we have duplicated, please respond. I think the more information we gather, the better our chance of a successful resolution to a serious problem.
Thanks Everyone!

Duplex printing problem with hp 9500 (right side always just half printed)

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bobf

Again, thanks. I also contacted Canon and they suggested I delete the driver and reinstall from their website. I did that it worked.
For anyone with a similar problem here is the link and instructions from Canon:
Remove the current driver from printers and scanners. Highlight the MX920 series and click the -. Download the latest driver from our support site.
http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/ InkJet/PIXMA_MX_series/MX925.aspx?DLtcmuri=tcm:14-1099303&page=1&type=download
Install the driver and add the printer in printers and scanners. When you select the MX920 series printer confirm that MX920 is listed under “print using” and then add. When this is complete, try to print.

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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Duplex printing problem in Word 2010 but NOT in Excel 2010

At the risk of repeating an old question :
I have Windows 7 Pro, Office Professional 2010 and an HP Officejet Pro 8600 Plus and two sided printing is a problem in Word.
Excel prints in Duplex by selecting "Print on both sides / Flip pages on short edge".
Word, though, with the exact same Setting, fails and the document is printed one two sheets of paper ... one side only. Seems rather bizarre.
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Neil

Hi,
Which Word 2010 version do you use? Please try the Word 2010 14.0.4760.1000 version(We may upgrade or downgrade the version by install or uninstall the patches).
Next, we may try the workarounds which provide by other communicators, I copied here:
Workaround1:
File then Print
Go ahead and select manual print on both sides
Go to page setup, print options, and the advanced tab. Go all the way down and select "Print on the front of the sheet for duplex printing."
After printing the first set, I was able to just turn it 180 degrees and it worked just fine.
Workaround2:
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Quote From:
http://social.technet.microsoft.com/Forums/office/en-US/b948525f-be7e-453c-9477-8a467852d360/duplex-problem-in-word-2010?forum=word
Regards,
George Zhao
TechNet Community Support

Duplex printing problem with Reader Upgrade

I upgraded Acrobat Reader 10.1.8 to 11.0.4 and can no longer access fast or duplex printing for PDF's. I have a Canon MP970 printer for 3 years and have always been able to do both fast printing and duplex printing of PDF's.
How do I resolve?

I have an identical issue to neuegestaltung, but with an HP 5500. I can print single-sided to A3/tabloid successfully but when I try printing duplex the right quarter of the page is cut off on both sides - almost as if it thinks it's printing portrait.
Applications affected include Adobe Acrobat 8 and 9, Adobe CS3 and CS4 applications including InDesign.
Preview works fine, but of course the colour balance makes the output unusable.
OS 10.6.2, print driver HP Color LaserJet 5500 v 3010.107.
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Worked fully and correctly with the same apps under 10.5.x.
At the moment I am running Windows XP under VMWare to print from Acrobat, which is plainly silly.
Any useful* observations, suggestions or workarounds welcome.
*Needless to say, "It's Adobe's problem" or similar are not acceptable responses. It may well be an interaction between the Adobe's applications and Apple's printing system and/or driver of course; in that case the companies need to collaborate to solve the issue.

Duplex Printing Problem in Adobe Reader X (Mac)

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After having the problem / aggravation, I went through each area trying to
learn how to get past it. Finally, I checkmarked 3x "Don't Show Me This Again"
Then I established a default printer thereby forcing Adobe to retain print preferences
instead of defaulting to "Any Printer" and losing custom settings
STEPS I TOOK (you may know of something faster, easier?)
CTRL P or File, Print to receive standard print dialogue
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Note: You can set print & fax preferences thru System Preferences, but for
now we're here
Select the printer you will normally use and set up a default printer (for Adobe)
If the Lock at bottom left is closed it will require the system admin ID and PWD
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Look at the next screen image posted below and you will see there's more steps to
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Message was edited by: MACGASM
Message was edited by: MACGASM

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Hello,
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Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
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Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hello Roger,
I just tested your symptom on a Canon MG6150 and it appears to be working fine for me.
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So can you reply with what application you are having the issue with.
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Also, is there a way to change the setting to draft mode to avoid using massive amounts of ink and best print setting?

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Hello again Nich7503,
Thank you for the update and the feedback. Contrary to popular belief, we do value this information and want our users to have the best possible experience. I've included a section of the User's Guide below, would you mind validating the duplex process that you used to get these results? Just in case, the link to the User's Guide is pasted below these steps. Thanks again........
Print on both sides (duplexing)
You can print on both sides of a sheet of media automatically by using the automatic twosided printing accessory (duplexer).
NOTE: Two-sided printing requires an automatic two-sided printing accessory
(duplexer) to be installed on the printer.
NOTE: You can perform manual duplexing by first printing only the odd pages,
flipping the pages over, and then printing only the even pages.
Perform two-sided printing (Windows)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
Chapter 2
36 Print3. With a document open, click Print on the File menu, and then under the Print on
Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on
Short Edge.
4. Change any other settings, and then click OK.
5. Print your document.
Perform two-sided printing (Mac OS X)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
3. Select a paper size:
a. From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 4.
b. Make sure the printer you want to use is selected in the Format For pop-up menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
4. From the File menu in your software application, click Print.
5. Make sure the printer you want to use is selected.
6. Select the paper size from the Paper Size pop-up menu (if available).
NOTE: You might need to select the paper-size option labeled Two-Sided
margins.
7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click
the appropriate binding options for the document.
- OR -
Click the Layout pop-up menu, and then select the appropriate binding options for
the document from the Two-Sided pop-up menu.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
8. Select any other print settings that you want, and then click Print to begin printing.
Print on both sides.
http://h10032.www1.hp.com/ctg/Manual/c03227497.pdf
I worked for HP but my posts and replies are my own....Thank you!
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How do I resolve duplex printing problem?

I have: Window 7; Reader X; hp 2605dn printer connected to computer
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Contact Apple Support here:
http://www.apple.com/support/contact/

Duplex printing problem with access method G

Dear all,
We have Canon GP300-405 PS Ver 1.0 printer.
Previously, with access method F: Printing on front end computer, we were able to do duplex printing.
Now we have changed the the access method to G: Front End Printing with Control Tech and we are not able to do duplex printing
We have ECC 6.0 / AIX / Oracle
I installed SAPGUI patch 17 but still I am not able to do duplex printing
Any suggestion?
Rgds..../

Sandy,
This note will answer your query
Note 1149136 - Options for front-end printing (access method G)
Character string: "DcMode" [printer-specific]
Default: 0x0800
Other values: (Nearly) all, see below
Effect:
This parameter determines WHEN to send the control of
a) orientation portrait/landscape
b) paper size
c) duplex
d) tray
You need to set above mentioned parameters.
Regards,

HP PSC 2510 duplex printing problem

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