Hp psc all-in-one cartridge and alignement problem

I have been using a recently refilled hp 56 black cartridge and it has been working fine. However, now when I turn on my printer it makes a loud rattle for a moment. Then it sometimes it gives me a message stating the incorrect black cartridge is installed. Other times it doesn't give me that message, or the message sometimes goes away if I remove and reinsert the same cartrige. But then it wants to align the cartridges. The first time I this happened it printed the alignment page, but then using the page didn't work. I have since learned that this is because I am out of colored ink. Before learning that, though, I tried again several times to print the page. The printer says it is printing it, but nothing happens. I fear that all of this may be a result of my housemate's cat walking top of the printer!
Anyway, my question is: Is there any point in buying a new color and possibly a new black cartridge to try to do the alignment and make the printer work again, or is this printer broken? If there is a way I can fix my printer to the point where it would print an aligment page if I had colored ink, what would that way be?
Thanks for helping me!

Hello psak12,
I would recommend buying a color cartridge as well as a black one because if a printer is low on ink it can cause the alignment to fail. Also, using refilled ink could cause that also. I would recommend getting genuing hp ink cartridges so that the printer would be able to read the ink levels properly and this should allow you to print out an alignment page. I hope that this is helpful.
Although i work for HP, my replies are my own and i am not an official spokesperson

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Message was edited by:
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user553401
Message was edited by:
user553401

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