HP psc1315xi does not seem to be recognized by software
When I attempt to scan a paper, and hit hp, then HP Solution Center, a message pops up that states "no device detected, HP Solution Center will close." Yet, when I print from a software, the printer does so.
I have downloaded the latest software and drivers, but to no value.
This question was solved.
View Solution.
Hello,
Please perform the below mentioned steps that should resolve the issue.
Click the Windows icon ( ), and then click Computer .
Double-click Local Disc (C
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe Or Hpqscnvw.exe
Right click on it and then selct "Create shortcut "
The shortcut will be placed on the Desktop.
Click on the shortcut to launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Regards,
Jabzi
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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Thanks for using Apple Support Communities.
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